Poolbar

Beoordelingen van Ocean Coral & Turquesa All Inclusive

4.5 out of 5
Ocean Coral & Turquesa All Inclusive
Super manzana 12, Lote 1-05, Puerto Morelos, QROO

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 679 van 1563 beoordelingen" "
Gastenscore: 8 - Goed. 427 van 1563 beoordelingen" "
Gastenscore: 6 - Redelijk. 234 van 1563 beoordelingen" "
Gastenscore: 4 - Matig. 146 van 1563 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 77 van 1563 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Miguel Angel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente hotel, grandes espacios, variedad de restaurante, habitaciones nuevas y cómodas, buen trato de parte del personal.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kamman

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful resort, wished the beach was more swimmable! Also if the buffet choices can switch up more will be great! Otherwise great overall and will come back!
3 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 14 mei 2024
Dear Kamman:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

8/10 – Goed

Ane Kirstine, Galveston

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only thing really was the fridge was barely ciol. Room could have been cooler temp but not too hot just I like it a tad cooler. Otherwise beautiful property. Great food big lovely room nice staff very helpful
2 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 14 mei 2024
Dear Ane Kirstine:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

8/10 – Goed

Jonathon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food quantity was bountiful but quality was lacking. Silverware and glassware were often dirty, which is understandable with such a large operation but not a 5 star operation. 4 stars.
3 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 14 mei 2024
Dear Jonathon:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

10/10 – Uitstekend

Ricardo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buena atención, en ningún momento sentimos que hubiera alguna distinción entre la atención a clientes extranjeros o nacionales. La comida fue buena en cada uno de los restaurantes. Las actividades y eventos en general fueron entretenidas. La variedad de amenidades dentro del hotel nos permitió tener una estancia bastante divertida y relajante. Nuestra única queja es la limpieza de la playa. Se entiene que la situación del sargazo es incontenible, pero de igual forma esperabamos que se retirará periodicamente la acumulación a la orilla, lo cuál no pasaba, por lo cuál nunca pudimos entrar al mar. Adicionalmente, percibimos muchos desechos plásticos a lo largo de la playa.
4 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 14 mei 2024
Estimado Ricardo:Gracias por elegir Ocean Coral & Turquesa para sus vacaciones. Apreciamos enormemente sus excelentes comentarios y el tiempo que se tomó para compartir sus experiencias con nosotros. Saber que nuestro equipo hizo todo lo posible para que su estancia fuera excepcional nos llena de alegría.Valoramos sus opiniones y comentarios, ya que nos ayudan a seguir mejorando y brindando a nuestros huéspedes experiencias inolvidables. Su satisfacción es nuestra prioridad.Esperamos sinceramente que regrese pronto y tenga la oportunidad de crear nuevas y emocionantes memorias en Ocean Coral & Turquesa. Estamos ansiosos por darle la bienvenida nuevamente y servirle en su próximo viaje.Gracias una vez más por su confianza en nosotros.Saludos cordiales

4/10 – Matig

Kate

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our "free upgrade" to El Beso ended up placing us in the farthest point of the resort. The air conditioning did not work in the room and despite repeated calls and visits to the front desk the problem was not resolved for the duration of our stay. The check-in process was inconvenient as it required several visits to the check-in counter (on arrival, at 3pm to see if room is ready, at 3:30 to check again if room is ready. These visits/times were as directed by resort staff). The concierge was pleasant and helpful on arrival, only to learn his agenda was to have us attend a time-share meeting. Otherwise, he did not provide any of the services he offered or follow-through with simple requests such as for dinner reservations or helping to find maintenance to have AC fixed. The taxi service was wonderful! The driver waited for 2 hours while we explored the town and the rates were reasonable. Through no fault of the resort, it is seaweed season so the beach and ocean was basically unusable for the entire trip. Service and presentation at the outdoor Italian Terrace restaurant was wonderful and possibly the highlight of our trip! There is plenty of pool space, they aren't crowded, but chairs are hard to come by unless you are reserving one with your towel before 9 a.m. Bar service was quick at all locations.
4 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 14 mei 2024
Dear Mrs. Kate:We would like to express our gratitude to you for choosing our hotel for your past vacations. We deeply regret that your experience did not meet your expectations. We greatly appreciate your feedback, as it helps us to identify areas of improvement and ensure an exceptional experience for all our guests.We have taken note of your comments and have shared them with the departments involved. We are committed to working on the areas noted to ensure that future visits meet your expectations and those of all our guests.We appreciate your sincerity in sharing your comments on this page, as your feedback is invaluable to us. We hope you will consider giving us another opportunity to welcome you to our hotel and demonstrate that your perception can change. Our goal is to provide you with an exceptional experience on your next visit.If you have any questions or would like to discuss your comments in more detail, please do not hesitate to contact us. We are here to help you.We look forward to the opportunity to welcome you back to this, your home.Best regards

10/10 – Uitstekend

Joanna Sarah Meganne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great resort!!
5 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 14 mei 2024
Dear Joanna Sarah Meganne:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

10/10 – Uitstekend

Anthony

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful! Friendly staff!
7 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 12 mei 2024
Dear Anthony:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

8/10 – Goed

Irina

Positief: Netheid, personeel en service
7 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 14 mei 2024
Dear Irina:Thank you for choosing to vacation at Ocean Coral & Turquesa.We really appreciate your excellent rating as it lets us know that we have done everything possible to successfully complete your stay. Thank you for taking the time to rate us on this page. We look forward to your soon return, to offer you our best effort and that you can have a great experience again at Ocean Coral & Turquesa.Best regards

8/10 – Goed

lissette Joanna Rodríguez

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
La comida es muy buena, la. Mayoría nos trato muy bien, solo hay algunas personas muy elitistass con el servicio hacia los mexicanos, y muchos gatos y otro tipo de fauna, entonces los pasillos y corredores del hotel huelen mucho a popo de toda la fauna que tienen
4 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 11 mei 2024
Estimada Lissette Joanna Rodríguez:Queremos expresarle nuestra gratitud por haber elegido nuestro hotel para sus pasadas vacaciones. Lamentamos profundamente que su experiencia no haya cumplido con sus expectativas. Apreciamos mucho sus comentarios, ya que nos ayudan a identificar áreas de mejora y a garantizar una experiencia excepcional para todos nuestros huéspedes.Hemos tomado nota de sus comentarios y los hemos compartido con los departamentos involucrados. Estamos comprometidos en trabajar en las áreas señaladas para garantizar que futuras visitas cumplan con sus expectativas y las de todos nuestros huéspedes.Agradecemos su sinceridad al compartir sus comentarios en esta página, ya que su opinión es invaluable para nosotros. Esperamos que considere darnos una nueva oportunidad para recibirlo en nuestro hotel y demostrar que su percepción puede cambiar. Nuestro objetivo es brindarle una experiencia excepcional en su próxima visita.Esperamos tener la oportunidad de darle la bienvenida nuevamente en esta, su casa.Saludos cordiales

10/10 – Uitstekend

Leticia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente atención del personal , la comida deliciosa. Un hotel grande y bello por cualquier lado que lo mires Me encanta y definitivamente volveré y lo recomendaré.
1 nacht verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 11 mei 2024
Estimada Sra. Leticia:Gracias por haber elegido sus vacaciones en Ocean Coral & Turquesa.Agradecemos enormemente por tomarse el tiempo para escribir sus excelentes comentarios en esta página y hacernos saber que hemos hecho lo mejor para finalizar su estadía de manera satisfactoria. Enviaremos sus felicitaciones a los departamentos y al personal involucrado en hacer que usted y su familia tengan unas excelentes vacaciones.¡Esperamos su regreso y nuevamente dejarse consentir!Saludos cordiales

10/10 – Uitstekend

Michelle Rhea

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was lovely and clean, and we had a beautiful view of the garden and the ocean. The staff throughout the hotel were very helpful and generous. We only faced one issue where we called room service and requested 4 bathrobes and slippers, and we never received them. One of the days, the water stopped working in the bathroom but they were extremely quick to resolve the issue. Overall it was a wonderful stay, we definitely recommend this resort to everybody.
3 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 10 mei 2024
Dear Michelle Rhea:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

10/10 – Uitstekend

Ana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 10 mei 2024
Dear Ana:Thank you for choosing to vacation at Ocean Coral & Turquesa.We really appreciate your excellent rating as it lets us know that we have done everything possible to successfully complete your stay. Thank you for taking the time to rate us on this page. We look forward to your soon return, to offer you our best effort and that you can have a great experience again at Ocean Coral & Turquesa.Best regards

6/10 – Redelijk

Nomathamsanqa

Reisde met partner
Positief: Netheid
its very far good for pple qho just want to stay at resort its very small compared to otgers the beach eater was very dirty we had to drive to cancun and playa de cal en to swim
7 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 9 mei 2024
Dear Nomathamsanqa:We would like to express our gratitude to you for choosing our hotel for your past vacations. We deeply regret that your experience did not meet your expectations. We greatly appreciate your feedback, as it helps us to identify areas of improvement and ensure an exceptional experience for all our guests.We regret that our beaches did not meet your expectations, I inform you that we do the best way daily cleanings (from 6am to 2pm with our special tractor) to lessen the impact of seaweed, due to climate change and hurricane season, it has been a challenge for everyone in general to combat and keep our beautiful beaches in perfect condition. We have taken note of your comments and have shared them with the departments involved. We are committed to working on the areas noted to ensure that future visits meet your expectations and those of all our guests.We appreciate your sincerity in sharing your comments on this page, as your feedback is invaluable to us. We hope you will consider giving us another opportunity to welcome you to our hotel and demonstrate that your perception can change. Our goal is to provide you with an exceptional experience on your next visit.We look forward to the opportunity to welcome you again in this, your home.Best regards

10/10 – Uitstekend

guadalupe

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We spent 4 days at the property and I feel like we still didn’t explore all of it. My daughter liked the kids area, my husband liked the swim up bar and we all loved the dining options. There is something to keep everyone entertained!
3 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 9 mei 2024
Dear Guadalupe:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 – Uitstekend

Sedina

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved that this property had something for everyone, a pool area with slides for kids, a pool with a bar that was more of a party spot and also a pool that was great for families! There is a lot of options when it comes to dining and entertainment at night as well as throughout the day. Overall we had a great experience!
7 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 8 mei 2024
Dear Sedina:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

2/10 – Ontzettend slecht

Amzad

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property isn’t worth staying. No party life or night club. This is Mostly for people who sleep early. Food sucks same thing every day. Mini bar only 2 beers and 4 water nothing else. Not allowed to take food out or order. Room service sucks never staying here again.
5 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 7 mei 2024
Dear Amzad:We deeply regret that despite our efforts, such as assigning you rooms as close as possible, giving you an early room and providing you with bracelets to access the adult area El Beso as Expedia Premium VIP, we did not meet your expectations.We will take all your comments into consideration and forward them to the appropriate departments. Your comments are very valuable to us and help us to continuously improve our services.We appreciate your sincerity in sharing your comments on this page, as your opinion is invaluable to us. We hope you will consider giving us another opportunity to welcome you to our hotel and demonstrate that your perception can change. Our goal is to provide you with an exceptional experience on your next visit.We look forward to the opportunity to welcome you back to this, your home.Best regards

10/10 – Uitstekend

Jocelyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 7 mei 2024
Dear Jocelyn:Thank you for choosing to vacation at Ocean Coral & Turquesa.We really appreciate your excellent rating as it lets us know that we have done everything possible to successfully complete your stay. Thank you for taking the time to rate us on this page. We look forward to your soon return, to offer you our best effort and that you can have a great experience again at Ocean Coral & Turquesa.Best regards

10/10 – Uitstekend

Jose israel Toledo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente servicio atención y sobre todo buen bufet . Exclusivo , un poco lastimada el camino del acceso y no tiene estacionamiento cercano
3 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 5 mei 2024
Estimado Sr. José Israel Toledo:Agradecemos sinceramente sus comentarios. Nos complace saber que, a pesar de los desafíos que menciono, pudo disfrutar de su estancia. Tomaremos en cuenta sus observaciones para mejorar aún más nuestros servicios y asegurarnos de que cada huésped tenga una experiencia inolvidable.Sus sugerencias son muy valiosas, y las compartiremos con los departamentos pertinentes. Estamos comprometidos a proporcionar el mejor servicio posible. No dude en ponerse en contacto con nosotros para cualquier consulta o solicitud.¡Esperamos tener la oportunidad de recibirte nuevamente en el Ocean Coral & Turquesa!Saludos cordiales

8/10 – Goed

Oma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Having previously stayed at an Ocean hotel in Playa del Carmen, I was presently surprised when I arrived at this hotel and realized they were part of the same chain of hotels. It set my expectations high. Now my check in experience was not ideal and a bit frustrating but when I privately communicated this with management they kindly went out of their way to rectify this and ensure I had an enjoyable rest of my stay, even making me several dinner reservations and sending wine up to my room. Now I'll start with the pros. The hospitality is unmatched all the staff were so warm, friendly and helpful. The 9 dining options, many more snack bars, lounges and bars made for a delightful all-inclusive experience with many options to choose from. Blue Moon, Sensai and Route 66 being my favorites. The rooms are well furnished, comfortable, air conditioned and very spacious. Now to the cons, the bathrooms need a major renovation, they seemed older with tiling that didnt fit the rest of the rooms modern feel. The night entertainment could be better. There were no water sports or activities on the property or close by which was disappointing as I love to jet ski, parasail and kayak everytime Im in Mexico. The international buffet was not the best and could use a major overhaul with better food selections. Lastly the area of the ocean the property sits on is not stunning. The water isnt as clear and vibrant as with most of Cancun and it is filled with rocks. Otherwise had an enjoyable stay!
3 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 5 mei 2024
Dear Omar:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.Regarding the water activities, we are pleased to inform you that we do indeed have a variety of options to enjoy in the water. However, it is important to note that these activities have an additional cost.Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

8/10 – Goed

arturo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Desde la llegada, el personal de front desk fueron super cordiales y muy eficientes. Los restaurantes en general, muy rica la comida, bares y cafeteria, snack bark, TODO DE LUJO. El servicio de house keeping fue deficiente, el jueves 02 de mayo esperaba me cambiarán sábanas (room 12105), porque había tenido una pequeña hemorragia en mi cabeza durante la noche , y para mi sorpresa al regresar por la tarde, solo tendieron la cama con las mismas sábanas del día anterior. Las toallas también estaban incompletas ese día. Fuera de ahí, agradecimiento y mi reconocimiento, a todo el personal por su servicio extraordinario.
Reactie van Ocean Coral & Turquesa op 5 mei 2024
Estimado Arturo:Agradecemos sinceramente sus comentarios. Nos complace saber que, a pesar de los desafíos que menciono, pudo disfrutar de su estancia. Tomaremos en cuenta sus observaciones para mejorar aún más nuestros servicios y asegurarnos de que cada huésped tenga una experiencia inolvidable.Sus sugerencias son muy valiosas, y las compartiremos con los departamentos pertinentes. Estamos comprometidos a proporcionar el mejor servicio posible. No dude en ponerse en contacto con nosotros para cualquier consulta o solicitud.¡Esperamos tener la oportunidad de recibirte nuevamente en el Ocean Coral & Turquesa!Saludos cordiales

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Raynaldo was the bartender
3 nachten verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 5 mei 2024
Estimado David:Agradecemos sinceramente que haya elegido nuestro hotel para sus vacaciones. Nos llena de alegría saber que nuestro equipo de bares hizo todo lo posible para que su experiencia fuera inolvidable. Transmitiremos sus amables palabras a nuestro talentoso equipo, quienes estarán encantados de saber que fueron destacados en su reseña.Sus comentarios son de gran valor para nosotros y serán enviados al departamento correspondiente. Nos esforzamos continuamente para mejorar y brindar el mejor servicio posible.Te agradecemos nuevamente por escogernos como tu destino vacacional. ¡Esperamos ansiosos su regreso para seguir construyendo juntos más memorias inolvidables!Saludos cordiales

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
6 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 5 mei 2024
Dear Paul:Thank you for choosing to vacation at Ocean Coral & Turquesa.We really appreciate your excellent rating as it lets us know that we have done everything possible to successfully complete your stay. Thank you for taking the time to rate us on this page. We look forward to your soon return, to offer you our best effort and that you can have a great experience again at Ocean Coral & Turquesa.Best regards

8/10 – Goed

Lyubov

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean property, attentive staff, good dining options, even buffet food was tasty.
5 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 9 mei 2024
Dear Lyubov:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

8/10 – Goed

Armando

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente el servicio de Reynaldo bar lobby.
1 nacht verbleven in mei 2024
Reactie van Ocean Coral & Turquesa op 4 mei 2024
Estimado Armando:Gracias por haber tomado sus vacaciones en Ocean Coral & Turquesa.Apreciamos sinceramente sus excelentes comentarios y nos llena de satisfacción saber que nuestro personal desempeñó un papel fundamental en hacer que su estancia fuera exitosa. Sus elogios son un testimonio de nuestro compromiso con la excelencia en el servicio.Sus comentarios serán transmitidos a los departamentos relevantes, para que nuestro equipo pueda recibir el reconocimiento que se merece y continuar brindando experiencias excepcionales a nuestros huéspedes.Esperamos ansiosamente su regreso y la oportunidad de consentirlo nuevamente en Ocean Coral & Turquesa.Saludos cordiales

10/10 – Uitstekend

Jack J

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quality safety good food
9 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 4 mei 2024
Dear Jack J:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

10/10 – Uitstekend

Willenny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fine except for the water in the bathroom it was smelling bad
2 nachten verbleven in april 2024

8/10 – Goed

Te'Lesha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed the different activities they hosted day to day. There was always something to do. The faculty engaged with everyone during the activities. My favorite was the foam party. It was very entertaining. The dancing contest, the music and the people made it great. The faculty were all kind and very helpful. As a sous-chef from America, I was disappointed with the food. They have an amazing dessert area located in the Casa Del Mar. I enjoyed breakfast more than lunch or dinner here. It’s buffet style yet I found that most of the cuisines were bland or too salty. Ritratto D’italia is a reservation restaurant. I only had two opportunities to try out the food but I enjoyed it very much. When it came to room service food took an hour to hour and a half to be delivered. The food lacked flavor.. You’re better off going to the buffet downstairs for more variety and a better tasting cuisine. I would recommend renting a car if you intend on leaving the resort for food or shopping. A few taxi’s or other transportation fees were 2,400 pesos flat. Excursions booked through the resort would be a $10 fee depending on excursion. Overall, I would rate this resort a 4/5.
Reactie van Ocean Coral & Turquesa op 3 mei 2024
Dear Te'Lesha:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

10/10 – Uitstekend

Elizabeth Cornelia

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good resort!
7 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 3 mei 2024
Dear Elizabeth Cornelia:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

10/10 – Uitstekend

Diane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beach was horrible but not the fault of the resort at all the worked very hard to remove all the sargassom
4 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 3 mei 2024
Dear Diane:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.We regret that our beaches did not meet your expectations during your stay. We would like to inform you about the measures we take to ensure the cleanliness and maintenance of our shores.Our team performs daily cleanings of our beaches, using a special tractor from 6 am to 2 pm. This continuous effort aims to reduce the impact of seaweed on the sand. However, due to climate change and hurricane season, we face additional challenges in keeping our beaches in pristine condition.We appreciate your understanding and patience as we work to overcome these challenges. We hope that, despite this inconvenience, you enjoyed your stay with us and that you will consider returning in the future to experience our beautiful beaches at their best.If you have any other questions or concerns, please do not hesitate to let us know. We are here to help you.Best regards.

4/10 – Matig

Moritz

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service
Das Hotel ist ein Wechselbad der Gefühle. Teilweise ist der Service grottenschlecht - mir hat ein Kellner beim Servieren das halbe Glas nochmal auf den Tisch gekleckert, ohne auch nur anstalten zu machen, es danach zu trocknen - bis gut (Lage der Zimmer, Essen und Ausstattung der Anlage). Jedenfalls rechtgertigt sich die Sternekategorie nur auf dem Papier, nicht aber in Wirklichkeit. Dafür ist das Personal (teilweise) zu sehr trainiert auf irgendwelche Trinkgelder und nur wenig Service- und Hilfsbereit sowie das Essen oft versalzen oder lieblos aufgewärmt, obwohl es gut sein könnte. Persönlich hatte ich ausserdem mehrere tote Kakerlaken im Zimmer, die selbst nach der Zimmerreinigung nicht entfernt wurden . Erst als dann Lebende dazukamen musste ich darum bitten, diese entfernt zu bekommen.
3 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 5 mei 2024
Guten Morgen, Herr Moritz,Wir möchten Ihnen unseren Dank aussprechen, dass Sie unser Hotel für Ihren vergangenen Urlaub gewählt haben. Es tut uns aufrichtig leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Wir schätzen Ihre Kommentare sehr, da sie uns helfen, Bereiche zu identifizieren, in denen wir uns verbessern können, und ein außergewöhnliches Erlebnis für all unsere Gäste zu gewährleisten.Wir haben Ihre Kommentare zur Kenntnis genommen und sie mit den betroffenen Abteilungen geteilt. Wir sind entschlossen, in den genannten Bereichen zu arbeiten, um sicherzustellen, dass zukünftige Besuche Ihren Erwartungen und denen aller unserer Gäste entsprechen.Wir danken Ihnen für Ihre Ehrlichkeit, Ihre Kommentare auf dieser Seite zu teilen, da Ihre Meinung für uns von unschätzbarem Wert ist. Wir hoffen, dass Sie uns eine neue Chance geben, Sie in unserem Hotel zu empfangen, und Ihnen zeigen können, dass sich Ihre Wahrnehmung ändern kann. Unser Ziel ist es, Ihnen bei Ihrem nächsten Besuch ein außergewöhnliches Erlebnis zu bieten.Wir freuen uns darauf, Sie erneut in diesem, Ihrem Zuhause, begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 – Uitstekend

Catherine, McFarland

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was very clean, friendly staff, a lot of activities all day long, amazing food. Buffet is one of the best I have experienced for an all inclusive. Food at other restaurants was also very good. No timeshare hustle which was wonderful. Beach was not very nice during this trip due to high winds and a lot of sea grass. Not the properties fault but they could have done more to keep it cleaned up. Great week at this resort!
Reactie van Ocean Coral & Turquesa op 2 mei 2024
Dear Catherine:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 – Uitstekend

Brent Arnold

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff is terrific. The servers at the Privilege Restaurant were top notch. Ricardo who serves at the adult pool is great at his job and very personable. We enjoyed our 10-days and we were well taken care of.
10 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 2 mei 2024
Dear Brent Arnold:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

8/10 – Goed

Christine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was kept up very well. Staff was constantly cleaning public spaces throughout the grounds. Loved the pools and pool bar. We found the food options to be quite varied, The buffet was by far one of the best we’ve had at an all inclusive. Each station had chef attendants preparing cook to order items for every meal. We really liked how fresh things were with so many choices. Only downside is mot enough options for late afternoon food, The beach did have quite a bit of seaweed on the shore so did not spend much time in the ocean, Overall, we had a great time and really enjoyed the property!
5 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 2 mei 2024
Dear Christine:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

10/10 – Uitstekend

Artemio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are all very nice and courteous, everything is good. My kids are planning to go thee..
6 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 2 mei 2024
Dear Artemio:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

6/10 – Redelijk

Tabitha

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 1 mei 2024
Dear Tabitha:First of all, we would like to express our appreciation for taking the time to rate us.We sincerely regret that your stay did not meet your expectations. Your comfort and satisfaction are of the utmost importance to us, and we are committed to taking the necessary steps to address any issues that arose during your stay.In order to address your concerns as effectively as possible and make the required improvements, it would be helpful if you could provide us with additional information about the aspects that did not meet your expectations. This will allow us to identify specific areas that require attention and work on resolving any issues you experienced.We are fully prepared to listen to your feedback and take appropriate action to ensure that on future visits you can enjoy an exceptional experience with us. Your satisfaction is our top priority, and we sincerely hope that you will give us the opportunity to change your perspective on your next stay.We invite you to get in touch so that we can more accurately address your concerns and ensure that your next visit is an unforgettable one.Best regards

10/10 – Uitstekend

Ana

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lugar increíble con un ambiente y atención maravilloso , comida deliciosa , vista increíble. Estancia muy satisfactoria.
1 nacht verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 1 mei 2024
Estimada Ana:Gracias por elegir Ocean Coral & Turquesa para sus vacaciones. Apreciamos enormemente sus excelentes comentarios y el tiempo que se tomó para compartir sus experiencias con nosotros. Saber que nuestro equipo hizo todo lo posible para que su estancia fuera excepcional nos llena de alegría.Valoramos sus opiniones y comentarios, ya que nos ayudan a seguir mejorando y brindando a nuestros huéspedes experiencias inolvidables. Su satisfacción es nuestra prioridad.Esperamos sinceramente que regrese pronto y tenga la oportunidad de crear nuevas y emocionantes memorias en Ocean Coral & Turquesa. Estamos ansiosos por darle la bienvenida nuevamente y servirle en su próximo viaje.Gracias una vez más por su confianza en nosotros.Saludos cordiales

10/10 – Uitstekend

Mendeces

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The experience exceeded all of my expectations. The picturesque surroundings were breathtaking, and the staff demonstrated exceptional professionalism and knowledge. Their commitment to achieving excellence was evident in every aspect of their service.
3 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 1 mei 2024
Dear Mendeces:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 – Uitstekend

Blanca estela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo estuvo excelente el personal de rest bar de la piscina en si todo el personal excelente
5 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 1 mei 2024
Estimada Blanca Estela:Gracias por haber tomado sus vacaciones en Ocean Coral & Turquesa.Apreciamos sinceramente sus excelentes comentarios y nos llena de satisfacción saber que nuestro personal desempeñó un papel fundamental en hacer que su estancia fuera exitosa. Sus elogios son un testimonio de nuestro compromiso con la excelencia en el servicio.Sus comentarios serán transmitidos a los departamentos relevantes, para que nuestro equipo pueda recibir el reconocimiento que se merece y continuar brindando experiencias excepcionales a nuestros huéspedes.Esperamos ansiosamente su regreso y la oportunidad de consentirlo nuevamente en Ocean Coral & Turquesa.Saludos cordiales

10/10 – Uitstekend

Kate Sophia

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The overall experience was good, unfortunately lots of seaweed on the beach which is raked 1x / day by a tractor, and facilities were a little dated but still lovely. Pool was super fun, party for sure!
4 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 1 mei 2024
Dear Kate Sophia:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.We regret that our beaches did not meet your expectations, I inform you that we do the best way daily cleanings (from 6am to 2pm with our special tractor) to lessen the impact of seaweed, due to climate change and hurricane season, it has been a challenge for everyone in general to combat and keep our beautiful beaches in perfect condition. Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

6/10 – Redelijk

Hargs

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
WARNING BUYER BEWARE EXPEDIA WILL NOT HELP AC went and soaked my baggage no one was sent to my room and front desk staff was not helpful and Expedia could not process any sort of refund even though this was booked on the privileged side and services were not rendered ruined my whole morning trying to dry my bag before my flight when I shut up been enjoying my last day.
3 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 1 mei 2024
Dear Hargs:We would like to express our gratitude to you for choosing our hotel for your past vacations. We deeply regret that your experience did not meet your expectations. We greatly appreciate your feedback, as it helps us to identify areas of improvement and ensure an exceptional experience for all our guests.We have taken note of your comments and have shared them with the departments involved. We are committed to working on the areas noted to ensure that future visits meet your expectations and those of all our guests.We appreciate your sincerity in sharing your comments on this page, as your feedback is invaluable to us. We hope you will consider giving us another opportunity to welcome you to our hotel and demonstrate that your perception can change. Our goal is to provide you with an exceptional experience on your next visit.If you have any questions or would like to discuss your comments in more detail, please do not hesitate to contact us. We are here to help you.We look forward to the opportunity to welcome you back to this, your home.Best regards

8/10 – Goed

Normand

Reisde met partner
Positief: Personeel en service, voorzieningen
Personnelle bien serviable et sympathique. Restaurant manque de variété pas assez de resto a la carte
7 nachten verbleven in maart 2024
Reactie van Ocean Coral & Turquesa op 28 apr 2024
Cher Normand:Nous vous remercions sincèrement pour vos commentaires. Nous sommes heureux d'apprendre que, malgré les défis que vous avez mentionnés, vous avez pu profiter de votre séjour. Nous prendrons en compte vos observations pour améliorer encore davantage nos services et veiller à ce que chaque invité ait une expérience inoubliable.Vos suggestions sont très précieuses et seront partagées avec les départements concernés. Nous nous engageons à fournir le meilleur service possible. N'hésitez pas à nous contacter pour toute question ou demande.Nous espérons avoir l'occasion de vous accueillir à nouveau à l'Ocean Coral & Turquesa!Cordialement,

8/10 – Goed

Lakisha

Positief: Netheid, personeel en service en voorzieningen
I didn’t care for the numerous raccoons! I was cornered by one and when I screamed for help luckily he ran. Otherwise, rooms, food, and beach were fantastic.
4 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 28 apr 2024
Dear Lakisha:We sincerely appreciate your feedback. We are pleased to hear that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your observations into account to further improve our services and ensure that every guest has an unforgettable experience.We are deeply sorry for the incident involving the local wildlife during your stay. It is important to highlight that our hotel is located in the Riviera Maya, a region known for its rich biodiversity and wildlife. To ensure the protection and preservation of the local fauna, we have established strict protocols and rules, including the prohibition of feeding animals.Your suggestions are highly valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us for any inquiries or requests.We hope to have the opportunity to welcome you back to Ocean Coral & Turquesa!Warm regards,

8/10 – Goed

Renae

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall, our stay was awesome. Staff was very friendly and accommodating. Our room was clean and comfortable. Plenty of places to eat and drink. Great activities and lots of fun! Only 4 stars because we were hoping for a beautiful beach and to be able to swim in the ocean. That area wasn’t the beautiful turquoise water like advertised. This is not the resort’s fault. Also, there should be more seating for the evening shows.
7 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 28 apr 2024
Dear Renae:We sincerely appreciate your comments. We are pleased to know that, despite the challenges I mention, you were able to enjoy his stay. We will take your comments into account to further improve our services and ensure that each guest has an unforgettable experience.Your suggestions are very valuable, and we will share them with relevant departments. We are committed to providing the best service possible. Do not hesitate to contact us for any questions or requests.We hope to have the opportunity to welcome you again at Ocean Coral & Turquesa!Kind regards

10/10 – Uitstekend

Colton

Reisde met partner
Positief: Voorzieningen
My wife and I stayed here for our honeymoon. The resort was absolutely beautiful. There was plenty of activities to do on the property to keep us busy when we weren’t doing any excursions. All of the food was wonderful, especially the Italian. All of the staff was extremely friendly and always said hello and checked to make sure we were happy. I can not recommend this resort enough, we will definitely be back!
5 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 27 apr 2024
Dear Colton:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 – Uitstekend

Tarri

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall an excellent vacation!!
7 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 27 apr 2024
Dear Tarri:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

8/10 – Goed

Lorraine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 28 apr 2024
Dear Mrs. Lorraine:Thank you for choosing to vacation at Ocean Coral & Turquesa.We really appreciate your excellent rating as it lets us know that we have done everything possible to successfully complete your stay. Thank you for taking the time to rate us on this page. We look forward to your soon return, to offer you our best effort and that you can have a great experience again at Ocean Coral & Turquesa.Best regards

10/10 – Uitstekend

Lorie Leanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a really great time. I would go back again.
7 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 27 apr 2024
Dear Lorie Leanne:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

6/10 – Redelijk

johanna

Positief: Personeel en service
6 nachten verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 28 apr 2024
Dear Johanna:Thank you for choosing to vacation at Ocean Coral & Turquesa.We really appreciate your excellent rating as it lets us know that we have done everything possible to successfully complete your stay. Thank you for taking the time to rate us on this page. We look forward to your soon return, to offer you our best effort and that you can have a great experience again at Ocean Coral & Turquesa.Best regards

10/10 – Uitstekend

Lea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing!! Staff is excellent
1 nacht verbleven in april 2024
Reactie van Ocean Coral & Turquesa op 27 apr 2024
Dear Lea:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards