Exterieur
Beschikbaarheid controleren

Beoordelingen van The Mozart Prague

5 out of 5
The Mozart Prague
Karoliny Svetle 208/34, Prague, Prague

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 695 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 217 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 50 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1000 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

M.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig
Geweldig, top hotel, service was geweldig, locatie top. Uitzicht op het rivier is een aanrader.
3 nachten verbleven in maart 2022
Reactie van Adnan op 2 mei 2022
Dear Guest, Thank you for staying at the Mozart and for your feedback. Looking forward to welcoming you soon. Warm regards, Adnan Al Dabbas Operations Manager

4/10 – Matig

Martijn

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Kamer was koud (winter) Geen douche mogelijkheden (zat wel een douchekop maar die kon niet kantelen en geen douchegordijn) Kamer buiten om te beriijken donker koud en een beetje eng door de hoogte en de lullige balkon reeling. Het was niet mogelijk om een zakelijke factuur te krijgen,
1 nacht verbleven in januari 2019
Reactie van JP op 20 jan 2019
Dear Sir I would like to thank you very much for having chosen our hotel as your holiday destination. We are really delighted to have had you as a guest at Smetana Hotel and we are looking forward to your next visit. I am very sorry to learn, that some of the aspects of your stay with us did not meet your expectations. I would like to assure you, that your comment is very important and valuable and helps us to improve the quality of our services. We will be very happy to welcome you back to us during your next visit! Please do not hesitate to contact us directly for your best available rate. Warm regards Jaroslav Putna Front Office Manager

10/10 – Uitstekend

C, Den Haag

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed gelegen, met mooi uitzicht op Praagse Burcht
Hotel ligt in oude centrum, met alles op loopafstand. Schitterend uitzicht vanuit onze kamer op de Praagse Burcht. Personeel buitengewoon vriendelijk en behulpzaam. Op de dag van aankomst was ik jarig en kregen we een handgeschreven kaartje met een fles wijn.

10/10 – Uitstekend

Marina, wageningen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dicht bij dr Karlsbrug.
Een bijzondere geschiedenis geeft iets extra's aan dit hotel. Het ligt zeer centraal. Ruime kamer, goed gevulde minibar. Ook met kinderen is dit een leuk hotel.

10/10 – Uitstekend

karin en luc

Positief: Netheid, personeel en service en comfort kamer
fantastische ervaring!
We zijn uiterst tevreden over dit hotel, het ligt op een centrale plek ( karelsbrug) in Praag, vriendelijk personeel, upgrade van standaardkamer tot suite gekregen !!! In één woord zalig!

10/10 – Uitstekend

Guido C.

Positief: Netheid, personeel en service en comfort kamer
fantastische citytrip
fantastisch hotel unieke ligging dicht bij bezienswaardigheden. zeer mooie grote kamer met zicht op karlsbrug

10/10 – Uitstekend

MAGDA B.

Positief: Netheid, personeel en service en comfort kamer
FANTASTISCHE CITYTRIP
Het was een heel fijn week-end, verzorgd hotel, mooie omgeving en vriendelijke mensen.

10/10 – Uitstekend

Jos123

Positief: Netheid, personeel en service en comfort kamer
Your own palace in beautiful Prague
Nicely located, close to all major sights in walking distance. Beautifull vieuw from our room, large room. Well renovated 17-18th century hotel with all comforts. Friendly, helpfull staff.

10/10 – Uitstekend

Meerten, Leeuwarden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel aan de rivier
Heerlijk hotel met prachtige suites, mooie binnentuin, balkon en personeel wat erg klantgericht is. Centraal gelegen aan de Vitava en bijna direct aan Karlùv Most (Karelsbrug) Een aanrader!
Reactie van Dagan op 18 apr 2015
Dear Valued Guest, I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit. It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace. I will be very pleased to welcome you back to the Pachtuv Palace soon Yours sincerely, Lucie Dagan

10/10 – Uitstekend

Antonius, Venray

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lux hotel midden in de oude stad
Een geweldig hotel met mooie suites en vriendelijk personeel en alles kan geregeld worden.
Reactie van Dagan op 21 jun 2014
Dear Valued Guest from Limburg, I would like to take the opportunity to thank you for the rating of your recent stay at Mamaison Suite Hotel Pachtuv Palace Prague. We are happy to hear that you enjoyed your stay and will remain pleasant memory of our hotel and our staff members. I hope to welcome you back soon, sincerely, Lucie Dagan Hotel Manager

10/10 – Uitstekend

collin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location. So close to Charles bridge. The court yard is beautiful.
1 nacht verbleven in mei 2024
Reactie van Daniela Ruzickova, Guest Relations Manager op 16 mei 2024
Dear Collin,Thank you for sharing your experience with us! It's fantastic to hear that you enjoyed our great location near Charles Bridge and found our courtyard beautiful. We can't wait to welcome you back for another memorable stay!Warm regards,Daniela Ruzickova, Guest Relations Manager

10/10 – Uitstekend

CONSTANTIN, POWAY

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel, right in the center of Prague,next to the river. Everything is within walking distance. Beautiful suite and friendly staff.
5 nachten verbleven in april 2024
Reactie van Daniela Ruzickova, Guest Relations Manager op 23 apr 2024
Dear Constantin,Thank you for sharing your positive experience with us. We appreciate your kind words and look forward to welcoming you back on your next visit to Prague.Warm regards,Daniela Ruzickova, Guest Relations Manager

10/10 – Uitstekend

Christopher

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel in fantastic central location near main attractions. Friendly staff and clean comfortable room. No complaints, really enjoyed my three night stay.
3 nachten verbleven in april 2024
Reactie van Daniela Ruzickova, Guest Relations Manager op 19 apr 2024
Dear Christopher,Thank you for taking the time to share your experience. We're thrilled to hear that you enjoyed your stay at our hotel and appreciated our central location and friendly staff. Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Daniela Ruzickova, Guest Relations Manager

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is older, but very nicely updated to give modern amenities - exactly what I'm looking for in an old city like Prague. The view was across the water of Charles Bridge and the Prague Castle/Cathedral. Amazing. Right on the Edge of Old Town, it was a quick walk to sights, shops, restaurants, etc. Everyone working there was great, but Kirill, at the night desk, was particularly amazing. Super helpful, great problem solver. I will be staying here again.
3 nachten verbleven in april 2024
Reactie van Daniela Ruzickova, Guest Relations Manager op 18 apr 2024
Dear Michael,Thank you for your wonderful review! We're glad you enjoyed your stay and appreciated our blend of modern amenities with historic charm. It's fantastic to hear that Kirill provided exceptional service. We truly appreciate your kind words and look forward to welcoming you back.Warm regards,Daniela Ruzickova, Guest Relations Manager

10/10 – Uitstekend

Louisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel has a prime and great location by the Charles Bridge. The staff are lovely and very helpful. Our room was lovely with a very comfortable bed.
4 nachten verbleven in april 2024
Reactie van Daniela Ruzickova, Guest Relations Manager op 16 apr 2024
Dear Louisa,Thank you for your positive review. We're glad to hear you had a comfortable and enjoyable stay. Your feedback is greatly appreciated, and we hope to welcome you back in the future.Warm regards,Daniela Ruzickova, Guest Relations Manager

10/10 – Uitstekend

adam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location, they gave us a upgrade room was very nice Junior suite The staff was pleasant
7 nachten verbleven in maart 2024
Reactie van Daniela Ruzickova, Guest Relations Manager op 15 apr 2024
Dear Adam,Thank you for taking the time to share your positive experience with us. We're delighted you enjoyed our central location and that the upgrade added to your stay. It's always rewarding to hear that our staff's efforts contribute to our guests' satisfaction. We look forward to welcoming you back on your next visit.Warm regards,Daniela Ruzickova, Guest Relations Manager

10/10 – Uitstekend

Saypin, Huntington Beach

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the view of the hotel and the space
2 nachten verbleven in april 2024
Reactie van Daniela Ruzickova, Guest Relations Manager op 11 apr 2024
Dear valued guest,Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed the view and the space at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Daniela Ruzickova, Guest Relations Manager

10/10 – Uitstekend

Cecilia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Daniela Ruzickova, Guest Relations Manager op 31 mrt 2024
Dear Cecilia,Thank you for the 5/5 review! We're delighted to hear you had a great experience with us. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Daniela Ruzickova, Guest Relations Manager

10/10 – Uitstekend

Carla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is beautiful and perfectly situated close to the Charles Bridge. The staff is amazing. Our suite was so pretty with an amazing view of the river. Perfect in every way!
3 nachten verbleven in december 2023
Reactie van Martin Ledvinka, Front Office Manager op 29 dec 2023
Dear Carla, thank you very much for your wonderful feedback. We are happy to hear that you have enjoyed your stay at The Mozart Prague and we meet your expectations. Kind regards, Martin Ledvinka Front Office Manager

10/10 – Uitstekend

Geir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisk hotell og vertskap
Vi hadde gleden av å besøke The Mozart Pargue tidlig i desember. Vi hadde ett fantastisk opphold. Selv om mye av det offentlige julemarkedet i Prague er ganske kommersielt, så hadde hotellet sitt eget fantastiske julemarked, med mange boder med hjemmelaget øl, kaker, håndtverk også videre. I tillegg var det fremføring av julesanger fra kor i alle aldre, igjennom hele dagen. På kveldene så var det konserter på scenen :-) Totalt ett veldig ekslusivt hotell med strålende service, og en atmosfære man bare kan drømme om :-)
3 nachten verbleven in november 2023
Reactie van Adnan Al Dabbas, Hotel Manager op 17 dec 2023
Dear Geir, thank you for such a nice review. We are happy that you had the chance to enjoy Prague and The Mozart hotel durning advent time as well as our Charity markets. We hope to welcome you in our hotel soon again. Kind regards, Adnan Al Dabbas, Hotel Manager

10/10 – Uitstekend

Carmelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location of this hotel can’t be beat. We stayed in a family suite and expected two bedrooms but we had a three bedroom and full three bathrooms! Everything was beautiful- the furniture, decor, flooring- It all felt very elegant. Everyone was very kind and helpful, especially Denisa and the other persons at the front who always greeted us with smiles. The breakfast options were okay but the staff in the dining room for both breakfast and dinner were always very nice. We were lucky to be there the weekend of a charity event being held in the two courtyards and everything was decorated so beautifully for Christmas! Such an easy walk to the markets, a great view of the bridge from our room, and all so clean. I definitely will return to this hotel! Thank you to everyone!
8 nachten verbleven in november 2023
Reactie van Adnan Al Dabbas, Hotel Manager op 17 dec 2023
Dear Carmelle, thank you very much for your beautiful review. We are so glad that we have meet and maybe exceeded your expactations. We hope to have a chance to welcome you or your friends in the future again. With kind regards, Adnan Al Dabbas, Hotel Manager

10/10 – Uitstekend

MILAN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rarely, very rarely, do we have such genuine, warm personal relationships with a hotel team. That comes from leadership. We were treated like family and embraced. Great property, location, and people. Bravo!
Reactie van Martin Ledvinka, Front Office Manager op 5 mrt 2024
Dear Milan, Thank you for your heartfelt review! We're delighted to have created such a special connection with you during your stay. We're thrilled that you enjoyed our property, location, and the warmth of our team. Your kind words mean the world to us. We can't wait to welcome you back soon!Kind regards, Martin Ledvinka, Front Office Manager

10/10 – Uitstekend

Angel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly, accommodating and very professional. Our Nespresso wasn’t working so the 2 days that we stayed they brought us coffee to our room. We also had white wine waiting when we arrived with a nice thank you note!! Thanks to Oxana, Denisa, Kiriel and Pedro for making our experience pleasant!!
2 nachten verbleven in november 2023
Reactie van Adnan Al Dabbas, Hotel Manager op 14 nov 2023
Dear Angel, thank you very much for your review. We are glad that our staff meet your expactations. We hope to have a chance to welcome you in our hotel in future again.

10/10 – Uitstekend

Carole

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was professional, friendly and very helpful. The location is perfect.
4 nachten verbleven in november 2023
Reactie van Adnan Al Dabbas, Hotel Manager op 14 nov 2023
Dear Carole, thank you very much for your review. Our staff is always doing their best, so that I am glad that they meet your expectations.

8/10 – Goed

Jin Ag

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
The location Is unbeatable. Staff are so friendly and professional. The sauna was top notch. The only thing was room was a bit smaller than the picture.
3 nachten verbleven in november 2023
Reactie van Adnan Al Dabbas, Hotel Manager op 14 nov 2023
Dear Jin Ag, thank you very much for your review. Let me mention that every room in our hotel is different and has its own unique charm. We see it as an advantage of our hotel. Kind regards, Adnan Al Dabbas

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Adnan Al Dabbas, Hotel Manager op 14 nov 2023
Dear Jeremy, thank you very much for your excellent rerview rating. Kind regards, Adnan Al Dabbas

10/10 – Uitstekend

David Raymond

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is nothing not to like about this property. Staff and property was amazing.
7 nachten verbleven in oktober 2023
Reactie van Adnan op 2 nov 2023
Dear Mr. Raymond,Thank you for the incredible review.We are truly glad you enjoyed your experience with us.We look forward to welcoming you back in the near future.Warm regards,Adnan Al DabbasHotel Manager

8/10 – Goed

mindy

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Front desk not very informative.
3 nachten verbleven in oktober 2023
Reactie van Adnan Al Dabbas, Hotel Manager op 14 nov 2023
Dear mindy, thank you for your review and we hope to have a chance to welcome you in our hotel soon again. Kind regards, Adnan Al Dabbas

6/10 – Redelijk

Frank

2 nachten verbleven in oktober 2023
Reactie van Adnan Al Dabbas, Hotel Manager op 14 nov 2023
Dear Frank, thank you for your review. Could you please contact us regarding any possibly issue which occur during your stay? Whitout any feedback we are not able to improve. Thank you in advance.

10/10 – Uitstekend

Fabiana

2 nachten verbleven in oktober 2023
Reactie van Adnan Al Dabbas, Hotel Manager op 14 nov 2023
Dear Fabiana, thank you for your 5/5 review. We are glad that we have meet your expectation and hope to have a chance to welcome you in our hotel in future again.

6/10 – Redelijk

Imogen

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Disappointing
2 nachten verbleven in september 2023
Reactie van Adnan op 28 okt 2023
Dear Guest,Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The river view room was amazing. Great breakfast and the patio is charming. Great experience and fantastic staff made my stay extra enjoyable. Highly recommend!
3 nachten verbleven in september 2023
Reactie van Adnan op 13 okt 2023
Dear Guest, Thank you for your feedback.We look forward to welcoming you back in the near future.Kind regards,Adnan Al DabbasHotel Manager

8/10 – Goed

Tekiho

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Adnan op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

6/10 – Redelijk

Margaret

4 nachten verbleven in oktober 2023
Reactie van Adnan op 14 okt 2023
Dear Guest,Thank you for your feedback.Warm regards,Adnan Al Dabbas Hotel Manager

6/10 – Redelijk

George

Negatief: Personeel en service
WAY TOO MANY STARS
The Mozart is an interesting historical building and a good location. Beyond that it is a pretty short list of advantages. It has pretended of being a five star hotel, but I have stayed at 3 star hotels in Europe that were comparable. In my estimation about 3.5 stars would be the maximum they should be rated. The major issue in my estimation is service and training. The rooms themselves are also lacking in many aspects when compared to true four and five star hotels. They are small and somewhat cramped. The shower leaks like a sieve and has mold around the base. When I spoke to them about that they said I could use the tub shower, but it had no dispensers for shampoo or soap (neither had any conditioner). One of the two sinks was missing a stopper of any kind and smelled. The biggest service problem has to do with service in the dining room. Four mornings I ordered green tea with lemon, I got what I ordered one time — the last morning. One night we had dinner in the dining room and they were having a large event in the hotel. It took forever and we had told the waitress that we were leaving after asking several times and she had answered that “the kitchen was so busy with the event that they really didn’t have time for the dining room orders.” As we were leaving someone else came out from the kitchen with our starters so we sat back down for them and still had another long wait for our dinners. I tipped as usual for me (and for an America ).
4 nachten verbleven in oktober 2023
Reactie van Adnan op 28 okt 2023
Dear Mr. George,Thank you for your feedback.We apologize that we have not met your expectations, we will work on ways to improve and enhance the experience. Hope to welcome you back in the near future.Warm regards,Adnan Al DabbasHotel Manager

4/10 – Matig

Erik

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Adnan Al Dabbas op 14 okt 2023
Warm regards,Adnan Al Dabbas Hotel Manager

10/10 – Uitstekend

Rochelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property in a perfect location close to Charles bridge.
2 nachten verbleven in oktober 2023
Reactie van Adnan Al Dabbas op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

10/10 – Uitstekend

Flavio

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Otima
3 nachten verbleven in september 2023
Reactie van A op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

10/10 – Uitstekend

Oxana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Veldig fornøyd ✨️
4 nachten verbleven in september 2023
Reactie van Adnan Al Dabbas op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

10/10 – Uitstekend

Walter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was truly one of my best hotels to have ever stayed in, in one of the most beautiful cities i have ever seen. ❤️ Didn't hurt that I was upgraded to the Royal Palace suite. Thank you all for the lovely visit.
2 nachten verbleven in september 2023
Reactie van Adnan op 13 okt 2023
Dear Guest, Thank you for your feedback.Hope to welcome you back in the near future.Kind regards,Adnan Al DabbasHotel Manager

10/10 – Uitstekend

ANGELO

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Adnan op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

10/10 – Uitstekend

Kevin

Great hotel near waterway.
The Mozart and the staff are incredible. Hotel is close to the Charles Bridge and the Old Town area. Easy to navigate. Rooms are comfortable, but a bit on the older side.
2 nachten verbleven in september 2023
Reactie van Adnan op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

10/10 – Uitstekend

Frank

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property located near the Charles Bridge and close to so many attractions
3 nachten verbleven in september 2023
Reactie van Adnan op 14 okt 2023
Warm regards,Adnan Al Dabbas Hotel Manager

8/10 – Goed

Shengang, Medina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
4 nachten verbleven in september 2023
Reactie van A op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

10/10 – Uitstekend

Jennifer, Buford

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel location is perfect...literally steps from the start of the Charles Bridge. Also, the hotel is beautiful..old world yet with modern conveniences. Definitely a 5-star experience. We had been to 2 other cities in Europe on this trip who were considered 5-Star and they WERE NOT. This hotel is high end, the service is top notch and they also had a French Festival in the courtyard and guests could attend at no charge. It was lovely. Would definitely recommend.
3 nachten verbleven in september 2023
Reactie van Ad op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

6/10 – Redelijk

Mahmoud

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
It’s
2 nachten verbleven in september 2023
Reactie van Adnan op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed 3 nights at the Mozart. The services provided was exceptional. Front desk staff was extremely helpful accommodating. I ate dinner & breakfast on site, food was delicious and staff members provided exceptional services. Perfect location -very close to Old Town.
2 nachten verbleven in september 2023
Reactie van Adnan op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not chose this hotel
During my stay at the Mozart hotel, I encountered a few issues that left me quite dissatisfied. Firstly, the room had an unpleasant odor that persisted throughout my entire stay. It was quite off-putting and definitely affected my overall comfort and enjoyment. Moreover, I found the management to be unhelpful and unresponsive to my concerns. When I brought up the issue of the smelly room, they seemed dismissive and didn't take any immediate action to resolve the problem. It's disheartening when the staff is not attentive and fails to prioritize guest satisfaction. I understand that every hotel can have its shortcomings, but it's crucial for the management to address guest concerns promptly and offer suitable solutions. Unfortunately, my experience at the Mozart hotel left me feeling disappointed and unlikely to consider returning in the future.
2 nachten verbleven in september 2023
Reactie van Ad op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

10/10 – Uitstekend

Mehrnoush

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic location walking distance to all attractions and many restaurants. The room with the river view was fantastic and quiet. Great staff.
3 nachten verbleven in september 2023
Reactie van Adnan op 13 okt 2023
Dear Guest, Thank you for your feedback.Kind regards,Adnan Al DabbasHotel Manager

10/10 – Uitstekend

Nawras

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van Adnan op 13 okt 2023
Dear Nawras,Thank you for the great review.Looking forward to welcoming you back.Kind regards,Adnan Al DabbasHotel Manager