Geachte heer/mevrouw Pui Shan, Namens het hele team van Pestana Vintage Porto willen we u bedanken voor de tijd die u genomen hebt om uw positieve feedback te geven. Uw mening is zeer belangrijk voor ons, omdat we daarmee onze diensten kunnen blijven verbeteren en beter kunnen anticiperen op de behoeften van onze gasten. Wij zijn blij dat we aan uw verwachtingen hebben voldaan. Het was een enorme eer u als gast te hebben en we kijken ernaar uit u in de toekomst weer te mogen verwelkomen bij Pestana Vintage Porto. Met vriendelijke groeten, Bruno Ribeiro Hotel Direktor

Dear Mr./Mrs. Hans, Please accept our answer in English. We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read that our hygiene and safety procedures met your expectations. The health and safety of our Guests is our priority. We are sincerely sorry that you were disappointed the temperature in your room. We thank you for your stay, and we look forward to welcoming you again soon at Pestana Vintage Porto. Kind regards, Maria João Rosas, Guest relations.

Dear Guest, Thank you for your amazing review regarding your stay at Pestana Vintage Porto Hotel. We are looking forward to welcome you in a near future. Warm regards, Pedro Brás Front Office Manager

Dear Mr. Wilfred, Thank you for your review regarding your stay at Pestana Vintage Porto Hotel. We appreciate your words towards our facilities and service and we are looking forward to welcome you in a near future. Warm regards, Pedro Brás Front Office Manager

Dear Guest, Thank you for sharing your feedback regarding your stay at Pestana Vintage Porto Hotel. We appreciate your kind words towards our location, our rooms and our delicious breakfast. We already shared your feedback regarding the bathtub with our Senior Management for them to analyze. Looking forward to welcome you in a near future. Warm regards, Pedro Brás Front Office Manager

Dear Mr. Peter, Thank you for your 5 out of 5 review regarding your stay at Pestana Vintage Porto Hotel. We appreciate your kind words towards our location and our great breakfast. We are looking forward to welcome you back. Warm regards, Pedro Brás Front Office Manager

Dear Guest, Thank you for your 5 out of 5 review regarding your stay at Pestana Vintage Porto Hotel. We are looking forward to welcome you in a near future for another memorable stay. Warm regards, Pedro Brás Front Office Manager

Dear Guest, Please accept our reply in English. Thank you for your kind review regarding your stay at Pestana Vintage Porto. We appreciate your feedback regarding our central location, our amazing breakfast and restaurant and particularly our staff. Looking forward to welcome you back in a near future. Warm regards, Pedro Brás Front Office Manager

Dear Guest, Thank you for your review regarding your stay and your kind words towards our location. We are looking forward to welcome you in a near future. Warm regards, Pedro Brás Front Office Manager

Dear Guest, Please accept our reply in English. Thank you for giving us your feedback about your stay at Pestana Vintage Porto Hotel and for mentioning our privileged location. We took good note of your feedback regarding your experience with our restaurant and we will forward it to our Restaurant Manager. Looking forward to welcome you back in a near future. Warm regards, Pedro Brás Front Office Manager

Dear Mrs. Noa, Please accept our reply in English. Thank you for your kind words regarding your stay at Pestana Vintage Porto Hotel . Thank you for mentioning our location, comfortable rooms and our housekeeping service. All of Pestana Vintage Porto Hotel team is very satisfied to understand that you enjoyed our service. Needless to say that we are truly disappointed to understand that your experience in our breakfast did not meet your expectations. We already passed your feedback to our Restaurant Manager. Looking forward to welcome you in a near future. Warm regards, Pedro Brás Front Office Manager

Dear Guest, Please accept my reply in English. Thank you sincerely for this top review of Pestana Vintage Porto. We are thrilled to read that you enjoyed our privileged central location and our fabulous restaurant as well as our comfortable rooms. We particularly appreciate your kind comments towards our dedicated staff, who indeed works tirelessly daily to provide our guests with memorable stays. Your feedback regarding the several departments will be well passed on to the team who will be delighted to hear. We look forward to that return visit! Warmest wishes,

Dear Mr k, Thank you so much for sharing such positive review of your stay at Pestana Vintage Porto. We are delighted to hear about your memorable stay with us and we look forward to welcoming you back for yet another special time. Warmest regards,

Dear Guest, thank you for your review. We hope to have the privilege of welcoming you soon.

Dear Guest, It is lovely to read of what an enjoyable stay you had with us, and in Porto. Thank you for sharing your experience with a glowing review The Pestana Vintage Porto Hotel is rather a special place, made so by the staff and guests alike. We are delighted you had such a great time and only hope to welcome you back in the near future

Dear Guest, We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very pleased to learn that you had a positive experience at the Hotel and that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated. Kind Regards

Dear Mrs. Suely, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager

Dear Mr. Gerard, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager

Dear Mrs. Luisa, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager

Dear Mr./Mrs. SCOTT,On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vintage Porto. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vintage Porto and regain your trust during your next visit.Warm regards,Francisca Pereira Guest Services Manager

Dear Mr. thierry, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager

Dear Mr./Mrs. Vasee, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

Dear Mr. jack, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

Dear Mrs. Christina, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

Dear Mrs. Louisa, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager

Dear Mr. JuanOn behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

Estimada Sra. Gloria Martha: De parte de nuestro personal de Pestana Vintage Porto, le damos las gracias por el tiempo dedicado a facilitarnos sus positivos comentarios. Su opinión es fundamental para nosotros, para continuar mejorando nuestro servicio y anticiparnos así a las necesidades de nuestros huéspedes.Nos complace saber que hemos cumplido con sus expectativas. Ha sido un placer para nosotros recibirlo como huésped, y estamos deseando volver a darle la bienvenida en Pestana Vintage Porto.Saludos cordiales, Francisca PereiraGuest Services Manager

Dear Mr./Mrs. Nana, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

Dear Mrs. Cheryl, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

Dear Mr. Lee, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

Dear Mr. Ricardo, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

Dear Mr. Bud, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

Dear Mr./Mrs. Marti We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

Dear Mr. Phyllis, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

Dear Mr./Mrs. Elizabeth, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

Dear Mr./Mrs. Luanne, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

Dear Mr./Mrs. Chadi, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

Dear Mr./Mrs. Zulfikarali, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location and service. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Vintage Porto.Kind regards, Francisca PereiraGuest Services Manager

Dear Mr. Robert, Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager

Dear Mr. Josh,Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager

Dear Mr. Belarda, First of all, we would like to thank you for your honest feedback and for choosing us for your stay in Porto. Regarding the situation mentioned about our breakfast, we have passed on your feedback to our F&B Supervisor so that improvements can be implemented with immediate effect.We would like to apologize for the inconvenience caused.The difference in price was due to the fact that the service was booked with another company, as the company we initially recommended was unavailable. However, the refund of 10 has already been made to the card with which you made the payment. We hope that despite the inconvenience, you enjoyed your stay with us and we look forward to welcoming you back in the near future.Best regards,Francisca PereiraGuest Relations

Dear Mr./Mrs. Shubham, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

Dear Mrs. Tiffany,Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager

Dear Mrs. Bertha, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

Dear Mr./Mrs. Victor,On behalf of the entire team at Pestana Vintage Porto, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Francisca PereiraGuest Relations

Dear Mr./Mrs. Lucy,On behalf of the entire team at Pestana Vintage Porto, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Francisca PereiraGuest Relations

Estimado Sr. Cesar: De parte del personal de Pestana Vintage Porto, nos gustaría agradecerle su maravillosa opinión.Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos.¡Estamos deseando volver a recibirlo muy pronto en nuestro hotel!Atentamente, Francisca PereiraGuest Relations

Dear Mr./Mrs. Dahlia,On behalf of the entire team at Pestana Vintage Porto, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Francisca PereiraGuest Relations

Dear Mr./Mrs. Gilvandro,On behalf of the entire team at Pestana Vintage Porto, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Francisca PereiraGuest Relations