Standaard tweepersoonskamer | Luxe beddengoed, bedden met traagschuimmatrassen, een minibar

Beoordelingen van Hôtel Les Deux Gares

Hôtel Les Deux Gares
2 Rue Des Deux Gares, Paris, Paris

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 61 van 110 beoordelingen" "
Gastenscore: 8 - Goed. 29 van 110 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 110 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 110 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 110 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Manfred

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is 2 mins to train station, very convenient in terms of logistics ad public transportion, typical indian and asian neighbourhood in terms of restaurants, but all quite quiet, hotel itself has small rooms but nicely refurbished in 'old style', all neat and clean, bottom line: Good value for money and good location to start exploring the city
3 nachten verbleven in mei 2024
Reactie van The Director op 13 mei 2024
Dear Sir,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely,

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
I love the ultra deco concept by famous British interior decorator Luke Edward Hall. The experience of my stay there was Nostalgic
1 nacht verbleven in april 2024
Reactie van The direction op 29 apr 2024
Dear Sir,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely

8/10 – Goed

Ivy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient, easy walking distance to Gare de l'Est & Gare du Nord. Fantastic interior design, well kept & clean. Advise against rooms with balconies = over train station = noise. Rooms are small with lots of up-charge items for sale; less generous than other hotels of same star rating in the area.
1 nacht verbleven in april 2024
Reactie van The Director op 15 apr 2024
Dear Madam/Dear Sir,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely,

8/10 – Goed

Caroline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice staff
2 nachten verbleven in maart 2024
Reactie van The Director op 5 apr 2024
Dear Madam, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 – Uitstekend

Jeanne

Okay
2 nachten verbleven in maart 2024
Reactie van The management op 2 apr 2024
Dear Madam, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 – Uitstekend

JOHN AND NICOLA

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van The direction op 26 mrt 2024
Dear Sir,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely,

10/10 – Uitstekend

Adele

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved my stay at Hotel Les Deux Gares! The interiors are fun and quirky and the rooms are a joy to come back to after a day exploring the city. Staff are polite and helpful and always around. Perfect location for the Eurostar and Montmartre neighbourhood. The Diptyque toiletries were a treat! I didn’t get chance to use the gym or sauna but would love to try it next time. Will definitely be revisit on my Parisian trip.
3 nachten verbleven in maart 2024
Reactie van The management op 25 mrt 2024
Dear MadamWe thank you for your comment and are delighted to learn that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Many thanks again and we look forward to seeing you again to share convivial moments together.Sincerely,

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great
1 nacht verbleven in maart 2024
Reactie van The management op 22 mrt 2024
Dear Sir, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 – Uitstekend

Mitchell

1 nacht verbleven in maart 2024
Reactie van The Direction op 2 apr 2024
Dear Sir,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely

10/10 – Uitstekend

kirsty

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel, lovely staff. V nice breakfast
1 nacht verbleven in maart 2024
Reactie van The management op 13 mrt 2024
Dear Madam,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us, that you found our service and hotel amazing.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for two nights in a superior double room. The size was just right for two people - the bed was comfortable, the room was very clean and quiet, the decor was fun and the addition of diptyque bathroom products was lovely. A number of people have commented on the safety of the area around the hotel. We ate out each night we stayed and felt safe walking back to the hotel after dark, though were sure to stay aware of our surroundings.
2 nachten verbleven in februari 2024
Reactie van The management op 19 feb 2024
Dear Madam,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely,

10/10 – Uitstekend

Camille

2 nachten verbleven in januari 2024
Reactie van DIRECTION op 5 feb 2024
Dear Madam,We thank you for your comment and are delighted to learn that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Many thanks again and we look forward to seeing you again to share convivial moments together.Sincerely

10/10 – Uitstekend

Quentin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van DIRECTION op 2 feb 2024
Dear Sir,We thank you for your comment and are delighted to learn that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Many thanks again and we look forward to seeing you again to share convivial moments together.Sincerely,

8/10 – Goed

Neal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van DIRECTION op 31 jan 2024
Dear Madam, Dear Sir, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 – Uitstekend

Anita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van The Direction op 10 jan 2024
Dear Madam, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

8/10 – Goed

Janet

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Hotel is conveniently located to trains and metro. Room was spacious. Cleaned every day with fresh towels. Did not try the breakfast but a great cafe across from the train station.
6 nachten verbleven in december 2023
Reactie van DIRECTION op 9 jan 2024
Dear Madam/Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

8/10 – Goed

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van DIRECTION op 27 dec 2023
Dear Madam, Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 – Uitstekend

Anja

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super schönes Hotel. Zimmer zwar klein, aber sehr gemütlich. Sehr zentral und doch ruhig. Metro nicht weit. Personal war sehr nett. Gepäck konnte am Abreisetag noch im Hotel deponiert werden. Wir kommen wieder!!!
2 nachten verbleven in december 2023
Reactie van DIRECTION op 15 dec 2023
Sehr geehrte Dame, sehr geehrter Herr,Das gesamte Team und ich danken Ihnen für Ihren freundlichen Kommentar.Wir sind bestrebt, qualitativ hochwertigen Service zu bieten und stets verfügbar zu sein, um die Anforderungen unserer Kunden zu erfüllen.Wir hoffen, Sie bald bei uns begrüßen zu dürfen,In der Zwischenzeit,Dein,

10/10 – Uitstekend

Per

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van DIRECTION op 8 dec 2023
Dear Madam, Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 – Uitstekend

Emmet

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van DIRECTION op 8 dec 2023
Dear Madam, Dear Sir, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 – Uitstekend

Ngadjadoum

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van The Direction op 19 dec 2023
Dear Madam, Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 – Uitstekend

Birgitta

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundliches Personal, Zimmer sehr gut ausgestattet, sehr gute Matratze, Frühstück mit schöner Käseauswahl, alles top, für mich das beste Hotel in Paris mit gutem Preisleistungsverhältnis.
3 nachten verbleven in november 2023
Reactie van Die Richtung op 29 nov 2023
Sehr geehrte Frau,Das gesamte Team und ich danken Ihnen für Ihren freundlichen Kommentar.Wir sind bestrebt, qualitativ hochwertigen Service zu bieten und stets verfügbar zu sein, um die Anforderungen unserer Kunden zu erfüllen.Wir hoffen, Sie bald bei uns begrüßen zu dürfen,In der Zwischenzeit,Beste grüße,

2/10 – Ontzettend slecht

Luciano

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Péssimo hotel!
Pior hotel da vida!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Olga

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van The direction op 16 nov 2023
Dear Madam, We thank you for your comment and are delighted to learn that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Many thanks again and we look forward to seeing you again to share convivial moments together.Kind regards,

10/10 – Uitstekend

Darren K

6 nachten verbleven in november 2023
Reactie van Direction op 14 nov 2023
Dear Sir,We thank you for your comment and are delighted to learn that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Many thanks again and we look forward to seeing you again to share convivial moments together.Kind regards,

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice comfortable hotel and staff and great central location but of course central city locations also have the noise and dirt that comes with a central city location
1 nacht verbleven in november 2023
Reactie van Direction op 14 nov 2023
Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is great and staff are friendly and helpful. Unfortunately not the best area as it is between the 2 stations.
2 nachten verbleven in oktober 2023
Reactie van The Direction op 3 nov 2023
Dear Sir,We thank you for your comment and for taking the time to share your impressions.We are delighted to read that you liked the comfort of the room as well as the cleanliness and the staff.We regret that the location disappointed you.Our hotel is located in the lively 10th arrondissement, very popular with Parisians for its trendy bars and restaurants, even though the pedestrian street in which it is located and the open view protect it from the noise of the traffic.Furthermore, our establishment is located close to the Gare du Nord (3 minutes on foot), the Gare de l'Est (1 minute on foot) and the next Charles de Gaulle Express (1 minute on foot), which makes it makes it very practical for a majority of our traveling customers.Finally, since the opening of the hotel, we have not recorded any incidents related to security, whether involving our customers or external people.We hope to have the opportunity to welcome you soon,In the meantime,Yours sincerely,

4/10 – Matig

Friday, Bronx

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Unfortunately, would not be staying there on my next trip.
5 nachten verbleven in oktober 2023
Reactie van The direction op 17 okt 2023
Dear Madam? Dear Sir, We thank you for your comment which will improve the quality of our services. We regret that your stay was not up to your requirements. Rest assured, however, that customer satisfaction is our priority. In order to identify and correct what you disliked, we would be very happy to speak with you at your convenience. You can reach me at direction@hoteldeuxgares.comThis approach will allow us to welcome you in the best conditions during your next stay. The whole team and I remain at your disposal, Looking forward to the pleasure of exchanging with you,Yours sincerely,

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van The Direction op 10 okt 2023
Madam,We thank you for your comment and are delighted to learn that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Many thanks again and we look forward to seeing you again to share convivial moments together.Kind regards,

8/10 – Goed

nathalie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Stéphanie op 29 sep 2023
Dear Madam,Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

8/10 – Goed

Jessie

1 nacht verbleven in september 2023
Reactie van Stéphanie op 29 sep 2023
Dear Madam, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

4/10 – Matig

Colin

1 nacht verbleven in september 2023
Reactie van La direction op 3 okt 2023
Bonjour,Nous sommes navrés d'apprendre que votre séjour dans notre établissement n'ai pas été satisfaisant.Nous aurions aimé en savoir davantage sur les raisons de votre mécontentement.Vous pouvez envoyer vos doléances à direction@hoteldeuxgares.comNous sommes encore désolés pour votre séjour.Bien cordialement

10/10 – Uitstekend

Holger

Reisde met een groep, Reisde met partner
Positief: Voorzieningen
.
3 nachten verbleven in september 2023
Reactie van The Direction op 8 sep 2023
Dear Madam, Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

8/10 – Goed

Dagmar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liebevoll gestaltetes Hotel mit sehr nettem Personal
3 nachten verbleven in september 2023
Reactie van Direktion op 8 sep 2023
Sehr geehrte Dame, sehr geehrter Herr,Das gesamte Team und ich danken Ihnen für Ihren freundlichen Kommentar.Wir sind bestrebt, qualitativ hochwertigen Service zu bieten und den Anforderungen unserer Kunden gerecht zu werden.Wir hoffen, Sie bald bei uns begrüßen zu dürfen,In der Zwischenzeit,Aufrichtig

4/10 – Matig

MARCO

Reisde met partner
Negatief: Voorzieningen
Camere molto piccole e di cattivo arredamento con tendaggi e moquette completamente obsoleti.
4 nachten verbleven in augustus 2023
Reactie van Albert op 26 aug 2023
Gentile signor Zecca, Grazie per il suo feedback.Ci dispiace che il suo soggiorno non sia stato piacevole, soprattutto che non le sia piaciuto il nostro arredamento. Il nostro hotel è stato progettato dal signor Luke Edward Hall, che è il suo primo lavoro di progettazione alberghiera. Cordiali saluti,Albert

10/10 – Uitstekend

Elinore

3 nachten verbleven in augustus 2023
Reactie van DIRECTION op 21 aug 2023
Dear Madam, Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 – Uitstekend

Hee Young, seoul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van The Direction op 4 aug 2023
Dear Madam, dear Sir,We thank you for your comment and are delighted to hear that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Once again, a big thank you and look forward to seeing you again to share moments of conviviality together.Cordially,

10/10 – Uitstekend

Guy

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van DIRECTION op 17 jul 2023
Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 – Uitstekend

Anne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2023
Reactie van Direction op 17 jul 2023
Dear Madam, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 – Uitstekend

Dave

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice hotel, really friendly staff. Interesting decor. Very close to two main train stations, lots of good bistros around.
1 nacht verbleven in juni 2023
Reactie van DIRECTION op 29 jun 2023
Dear SirWe thank you for your comment and are delighted to hear that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Once again, a big thank you and look forward to seeing you again to share moments of conviviality together.Cordially

2/10 – Ontzettend slecht

Megan

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
This hotel was ver misrepresented online. The area seemed unsafe. It was just me, a mom, and my young son. . When we first arrived, I asked the receptionist yes, there was another hotel entrance one we entered, seemed like it was in a very sketchy area, and he told me not to worry because they have someone there 24 hours a day which suggested to me that they knew it was not safe. There was a concert DIRECTLY outside our window that sounded like it was INSIDE our room. It was represented as a family friendly hotel online with a friendly staff, accessible snacks and drinks, etc. . We had little to no supplies in our room. No water. We were told we had a full mini fridge and had 2 beers and a coke. I went downstairs and asked reception to buy a water and he argued with me and told me I had a full bar despite my telling him otherwise. I asked if I could buy some water and he angrily said no and go to my room and look again. We felt too unsafe to leave the room. We had an international flight the next day and music was blaring until 11. I asked to move to another room and was told no. At 11, I went down and told them I was checking out and going to another hotel and they refused to refund me and told me I actually owed THEM $5. I said I was not paying anything else and the reception guy tried to lock me in the hotel by locking the main door which they apparently operate after a certain time at night. I insisted he let me out as I had another hotel booked and an Uber outside.
1 nacht verbleven in juni 2023
Reactie van MY op 23 jun 2023
Good day Mrs,In response to your comment by being the receptionist in question, I would like to remind you that the whole world practically knows that every June 21, the first day of summer in France, all musical styles are honored through the streets of Paris, any receptionist seeing a customer leaving the establishment asks him to pay the outstanding amount of his bill, your presentation of the facts does not correspond at all to reality, I understand your annoyance by the intensity of the music on the street that night knowing that you were not the only one to suffer it and I confirm that all the customers of our establishment that night asked if I could assign them another quiet room, unfortunately patience was the only solution for all of us customers of this night of June 21 which was the night of the music festival in France.I confirm again that we have a mini bar in the room which you can use the payment of your consumption is added to your room, at no time did you ask me for anything apart from the existence a mini bar in your room.I'm sorry for the loud music that had them that night, unfortunately I had no power to intervene to stop this music.Cordially,The reception

6/10 – Redelijk

Nicholas

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
A beautiful renovation ruined by very poor maintenance. Our room had an overwhelming smell of mould, damp and cleaning products. There was visible water damage and bubbling paint work. Fortunately we could open the window to air out the smell. Convenient locations for the stations but not much else. You wouldn't like Paris if you spent your whole time here. The TV has a streaming connection box but it doesn't work and the receptionist didn't even know what I was talking about. Bed was comfortable and everything was clean.
1 nacht verbleven in juni 2023
Reactie van DIRECTION op 19 jun 2023
Dear Sir,The whole team and I thank you for your comments.Our hotel is located in the lively 10th arrondissement, very popular with Parisians for its trendy bars and restaurants, even though the pedestrian street in which it is located and the unobstructed view protect it from traffic noise.In addition, our establishment is located near the Gare du Nord (3 minutes on foot), the Gare de l'Est (1 minute on foot) and the next Charles de Gaulle Express (1 minute on foot), which makes it makes it very convenient for a majority of our traveling customers.Finally, since the opening of the hotel, we have not identified any incident related to security, whether it concerns our customers or external people.Regarding the room, the whole team and I strive to ensure an experience that meets the expectations of our customers. We have taken note of your comments and will identify the problems. We are delighted that you appreciated our bedding, the cleanliness and the size of the bathroom. In order to ensure quality comfort for our customers, the choice of bedding has been and still is one of our priority concerns and the cleanliness of our establishment is one of our priorities and we strive to maintain quality service. daily.We hope to see you again in our establishment. In the meantime, please accept our best regards.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Great looking hotel, too bad for the service
Hotel is conveniently next to Gare du Nord and Gare de l’Est, looks great but staff were not very professional.
1 nacht verbleven in juni 2023
Reactie van DIRECTION op 19 jun 2023
Dear Madam,Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.We do not understand that you had problems with the staff: we would have liked to know more about the subject since our staff is very appreciated. Rest assured that the satisfaction of our customers is our priority.Your comments have been shared with the entire team and will contribute to improving our welcome.However, we hope that this inconvenience will not prevent you from repeating your experience with us. Best regards

6/10 – Redelijk

Erica

Reisde met een groep
Positief: Netheid
Negatief: Comfort kamer
Die Farbenpracht und Einrichtung sind toll. Doch der Preis für die kleinstzimmer um einiges zu hoch!
2 nachten verbleven in juni 2023
Reactie van Albert op 18 jun 2023
Dear Erica, Thanks for your feedback. Looking forward to welcoming you another time, maybe you will have a bigger room.Best regards,

8/10 – Goed

Kathryn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Direction op 15 jun 2023
Dear Madam,We thank you very much for your feedback about our hotel and we are happy to see that you enjoyed your stay.We hope to see you again here.Best regards

10/10 – Uitstekend

Barbara

1 nacht verbleven in juni 2023
Reactie van DIRECTION op 15 jun 2023
Dear Madam, The whole team and I thank you for your kind note. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 – Uitstekend

Sophie

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
A busy location with lost of passers by but a brilliant location for getting around Paris (located between Gare du Nord and Gare du L'est). Rooms are beautiful and very comfortable. Staff were polite and helpful.
2 nachten verbleven in mei 2023
Reactie van Direction op 15 jun 2023
Dear Madam, So happy to hear that you spent a good time in our hotel. Thank you very much for taking the time to share your impressions. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautifully designed hotel. You feel like you’re in a film set. Close to Canal Saint Martin and the 2 stations of course
1 nacht verbleven in mei 2023
Reactie van Direction op 15 jun 2023
Dear Madam/Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

6/10 – Redelijk

Siri

Zakenreiziger
Positief: Netheid, personeel en service
Nær Gare de Nord
Hotell nært Gare de Nord, grunnen til at hotellet ble valgt. Selve rommet var greit selv om badet var som hentet ut av 70 tallet. Buffetfrokost til 18 euro var noe drøyt. Omelett kan bestilles uten at man får tilbud om dette.
1 nacht verbleven in mei 2023
Reactie van DIRECTION op 15 mei 2023
Kjære fru/kjære herr,Tusen takk for at du tok deg tid til å dele inntrykkene dine. Vi er veldig glade for å lese at du likte oppholdet ditt hos oss. Den kunstneriske retningen ble ledet av designeren Luke Edward Hall og ble designet for å tilby en original opplevelse til våre kunder, derav badene og de spesielle fargene.Vi beklager imidlertid at frokosten vår ikke svarte til dine forventninger.Våre produkter, nøye utvalgt, kommer fra kortslutninger og økologisk landbruk. De er utelukkende sesongbaserte, så noen frukter eller grønnsaker kan mangle på visse tider av året.Vår frokost tar sikte på gleden og helsen til våre kunder samtidig som den respekterer gjeldende miljøbegrensninger. Merk at omeletter og eggerøre er på forespørsel.Vårt team streber etter å sikre en hyggelig opplevelse for våre kunder og vår avhenger av din tilfredshet.Bra for deg

10/10 – Uitstekend

Alice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel offers everything you need for your stay in Paris, a comfortable, clean place to stay with beautiful decor, polite, cheerful and very helpful staff that make you feel welcome and the hotel is placed a short walk from the two main train stations in Paris making getting about a breeze.
1 nacht verbleven in mei 2023
Reactie van Direction op 10 mei 2023
Dear Madam, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,