Terras

Beoordelingen van Holiday Inn Express Paris - CDG Airport, an IHG Hotel

3 out of 5
Holiday Inn Express Paris - CDG Airport, an IHG Hotel
5 Rue du Voyageur, Roissy-en-France, Val d'Oise

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 1612 van 3027 beoordelingen" "
Gastenscore: 8 - Goed. 875 van 3027 beoordelingen" "
Gastenscore: 6 - Redelijk. 308 van 3027 beoordelingen" "
Gastenscore: 4 - Matig. 144 van 3027 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 88 van 3027 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Oras

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Het hotel was erg schoon, de service was goed en het personeel was erg aardig
4 nachten verbleven in juli 2022
Reactie van anthony op 26 sep 2022
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Regards,Anthony Monsere front office manager"

2/10 – Ontzettend slecht

kristof

1 nacht verbleven in september 2021

10/10 – Uitstekend

Ingrid

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Goed hotel, schoon, uitstekend ontbijt, vriendelijk en behulpzaam personeel.
1 nacht verbleven in augustus 2021

6/10 – Redelijk

John

Reisde met familie
Negatief: Voorzieningen
Dinner was confusing and expensive for what was provided.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ricardo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for departing early AM
1 nacht verbleven in mei 2024

8/10 – Goed

Grant

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wake up servico
1 nacht verbleven in mei 2024

6/10 – Redelijk

Christine

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The food in the restaurant was not that good
1 nacht verbleven in mei 2024

6/10 – Redelijk

Mireille

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Ok for one night. Staff is very nice and helpful. TV wasn't working. Probably the best value for money in the immediate vicinity of the airport.
1 nacht verbleven in mei 2024

8/10 – Goed

Melanie

Positief: Voorzieningen
Great for an overnight stay near the airport Terminal 1. Service was very good. Downside is not great dining options nearby. Food at the hotel is limited and expensive. To be expected when staying at the airport. Room had a few English language TV channels, a blow dryer, instant coffee and tea in the room.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Audrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I woke up and some historical documents were missing. But thanks for allowing me to stay. Breakfast was good!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Dorlis

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the Best. Just like home!
3 nachten verbleven in mei 2024

6/10 – Redelijk

Catherine

Positief: Netheid, staat van de accommodatie en faciliteiten
J'ai trouver désolant d'avoir eu de la difficulté a me faire servir en français au restaurant.de l'hotel Les employé parlait difficilement en anglais et en français. J'ai du demander a etre servi en français Et je suis quebecoise
1 nacht verbleven in mei 2024
Reactie van Jessica op 25 mei 2024
Bonjour MadameMerci pour votre retour.Veuillez noter que dans notre établissement nos collaborateurs parlent francais, anglais, espagnol, portugais, arabe...Bonne journée à vous

8/10 – Goed

Mitch and Patty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean, quiet, and I felt safe as a woman travelling alone. Food was very good and reasonable. Great location to CDVal. Easy, short walk.
1 nacht verbleven in mei 2024
Reactie van Jessica op 25 mei 2024
HelloThank you for your recent stay at the Holiday inn express Roissy cdg and for sharing your impressions of your stay with us. We are pleased that you enjoyed your stay and we hope to welcome you back to our establishment very soon on your next trip. Yours faithfully

6/10 – Redelijk

michel

1 nacht verbleven in mei 2024
Reactie van Jessica op 25 mei 2024
Bonjour ,Nous sommes très heureux que votre séjour se soit bien passé et nous vous remercions d’avoir pris le temps de donner votre avis sur votre dernier séjour a l Holiday inn Express Roissy Charles de Gaulle. Nous espérons avoir le plaisir de vous accueillir lors d’un prochain séjour à Paris et dans cette attente, nous vous prions de recevoir, l’expression de nos salutations les meilleures. Bien sincèrement,

6/10 – Redelijk

Tadashi

Reisde met partner
食事の内容が良くない
4 nachten verbleven in mei 2024
Reactie van anthony op 24 mei 2024
Dear TadashiWe would like to thank you for your feedback on your night spent in our establishment. I note that certain points of your stay did not bring you complete satisfaction. We hope to have the opportunity during your next stay to ensure a stay that meets your expectations. Rest assured that your feedback has already been shared with all of our teams. We remain at your entire disposal for further information and hope to see you again soon with us. Best regards,

10/10 – Uitstekend

Carmen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is located next to Charles de Galles airport. Super easy take the CDG shuttle from PR parking lot and your here . Suggestion for improvements is that Holiday Inn express should clearly mention this on their website I had to really dig around to find out how to do this.
1 nacht verbleven in mei 2024
Reactie van anthony op 24 mei 2024
Dear CarmenThank you for this review.We appreciate that you chose to stay with us and are happy to know that your experience was enjoyable.We hope to see you again soon for another enjoyable experience.we look forward to welcoming you during your next trip to CDGSincerelyAnthony MonsèreFront Office Manager

10/10 – Uitstekend

Michael Zheng

Reisde met familie
Positief: Voorzieningen
Nice & Prepared
1 nacht verbleven in mei 2024
Reactie van anthony op 24 mei 2024
dear MichaelThank you for your recent stay at the Holiday inn express Roissy cdg and for sharing your impressions of your stay. We hope to welcome you again soon in our establishment during your next trip. kind regards,Anthony Monserefront office manager

8/10 – Goed

Donalyn, Pensacola

Positief: Netheid, personeel en service
N/a
1 nacht verbleven in mei 2024
Reactie van Jessica op 25 mei 2024
BonjourNous vous remercions pour votre récent séjour au l hotel Holiday inn express Roissy cdg et de nous avoir partagé vos impressions de séjour. Content que vous ayez passe un bon sejour ,Nous espérons vous recevoir de nouveau très bientôt dans notre etablissement lors de votre prochain voyage. Cordialement,

10/10 – Uitstekend

JET COMPANION

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Jessica op 25 mei 2024
BonjourNous vous remercions pour votre récent séjour au l hotel Holiday inn express Roissy cdg et de nous avoir partagé vos impressions de séjour. Content que vous ayez passe un bon sejour ,Nous espérons vous recevoir de nouveau très bientôt dans notre etablissement lors de votre prochain voyage. Cordialement,

6/10 – Redelijk

Teikai

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good value. A filtered water cooler could be available, as most hotels offer it.
2 nachten verbleven in mei 2024
Reactie van anthony op 24 mei 2024
dearThank you for your recent stay at the Holiday inn express Roissy cdg and for sharing your impressions of your stay. We hope to welcome you again soon in our establishment during your next trip. kind regards,Anthony Monserefront office manager

10/10 – Uitstekend

Tamara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was surprisingly quiet being next to the airport and the staff were so kind
1 nacht verbleven in mei 2024
Reactie van anthony op 24 mei 2024
Dear TamaraWe are very happy that your stay went well and we thank you for taking the time to give your opinion on your last stay at the Holiday Inn Express Roissy CDG. Your compliments touch us deeply and we thank you. We hope to have the pleasure of welcoming you during your next stay in Paris and in this expectation, please receive the expression of our best regards. Kind regardsAnthony Monserefront office manager

8/10 – Goed

Joanne

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Disappointed with the restaurant. Paid for breakfast buffet. No fruit, no eggs, pancake machine was broken, coffee machine not great. Very limited choices. Sausages and bread.
1 nacht verbleven in mei 2024
Reactie van anthony op 24 mei 2024
Dear Joannesorry to read that you did not appreciate the resaturant, I will pass your comment on to our restaurant manager and I am really sorry for that, this does not comply with our standards. Please note that there is no charge for breakfast when you have a room in the hotel. only for outside people, do not hesitate to contact me directly during your next stay so that I can take care of your reservation.kind regardsAnthony Monserefront office manager

6/10 – Redelijk

Zoran, Lancaster

Reisde met partner
Positief: Netheid, personeel en service
There is nothing unique about this property. There are plenty of properties like this one at this area surrounding the CDG airport.
1 nacht verbleven in mei 2024
Reactie van anthony op 23 mei 2024
Thank you for your comment, we look forward to welcoming you againregardsAnthony

10/10 – Uitstekend

Savion

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van anthony op 24 mei 2024
a big thank-you Savionregards

10/10 – Uitstekend

THIERNO

1 nacht verbleven in mei 2024
Reactie van anthony op 23 mei 2024
a big thank you Thierno for this superb note, glad that you had a good stay at the holiday inn express Roissy CDGlooking forward to welcoming you again

4/10 – Matig

ALI

No internet or tv
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
Dear AliThank you for choosing our hotel for your night in CDG,Really sorry for the technical problem concerning the TVs, we had a breakdown on the monitor which transmits the broadcast of the TV channels in all the rooms. the time we ordered the technical part as well as the intervention time of a technician from the company that takes care of the TVs took some time unfortunately.I still hope to welcome you again during your next trip to CDG in better conditions. Do not hesitate to contact me directlySincerelyAnthony MonsèreFront Office Manager

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was our fourth stay at this location. Not too touristy but close to many attractions
1 nacht verbleven in maart 2024
Reactie van anthony op 22 mei 2024
Dear ScottThank you for this great feedback!We are really happy to learn that your experience with us lived up to your expectations.We would be happy to see you again very soon.SincerelyAnthony MonsèreFront Office Manager

6/10 – Redelijk

sadaf

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property was not clean
1 nacht verbleven in mei 2024
Reactie van anthony op 24 mei 2024
Good morning Sadaf Thank you for staying at the Holiday Inn Express Roissy CDG. The satisfaction of our customers is constantly at the center of our priorities and I ask you to believe that your comments have been reviewed by the teams concerned in order to concentrate our efforts on the various points that you have highlighted. We hope that despite your disappointment on this occasion, we will have the pleasure of welcoming you again in the future. SincerelyAnthony MonsèreFront Office Manager

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
cher AlexMerci beaucoup pour votre retour suite à votre séjour parmi nous.Nous avons hâte de vous retrouver :-)cordialementAnthony Monserechef de reception

4/10 – Matig

Katrina

Reisde met familie
No TV network down, no extra pillows, towels were very thin and no hair dryer in the room.
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
dear KatrinaThank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Anthony Monsere Front office manager"

8/10 – Goed

Lannea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
TV wasn’t working and a piece of equipment in breakfast area not working. Hotel room lovely and very quiet
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
Dear LanneaThank you for choosing our hotel for your night in CDG, glad that you had a good stay in our hotel despite the technical problem concerning the TVs, we had a breakdown on the monitor which transmits the broadcast of the TV channels in all the rooms. the time we ordered the technical part as well as the intervention time of a technician from the company that takes care of the TVs took some time unfortunately.I still hope to welcome you again during your next trip to CDG in better conditions. Do not hesitate to contact me directlySincerelyAnthony MonsèreFront Office Manager

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was wonderfully helpful
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
Dear MariaThank you very much for this lovely comment!!This note filled our heart with pride and joy!We hope to have the pleasure of welcoming you again very soon!Kind regardsAnthony MonsereFront office manager

4/10 – Matig

Craig

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel had bedbugs. Woke up with several bites on both my legs. Shower was plugged so flooded the floor when I showered. The TV also didn’t work.
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
Dear Craig ,Thank you for choosing our hotel despite your comment, I am surprised by your comment regarding bedbugs, please know that we check our rooms every day and that we do not have any bedbugs in our hotel. We also carry out daily checks of all our rooms through a pest control company, as a preventive measure. I have had no customer feedback on the possibility of a bedbug and your room was rented by another customer after your departure without any complaints. Please note that bedbugs are also found on chairs in airports, planes, subways, etc. and that unfortunately we can all be affected by bites. Sincerely

8/10 – Goed

Lori

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was great. Loved the proximity to the Navette Shuttle CDG VAL. The only disappointment was that the television was not available due to some kind of technical issues.
2 nachten verbleven in mei 2024
Reactie van anthony op 22 mei 2024
Dear LoriThank you for choosing our hotel for your overnight stay in CDG,Really sorry for the technical problem with the TVs, we had a breakdown on the monitor which transmits the broadcast of the TV channels to all the rooms. the time for us to order the technical part as well as the intervention time of a technician from the company that takes care of the TVs took some time unfortunately.I still hope to hear from you again during your next trip to CDG in the best conditions. Do not hesitate to contact me directlySincerelyAnthony MonsèreFront Office Manager

8/10 – Goed

Beverly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient hotel, clean and quiet. Directions to the shuttle train could be clearer.
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
Dear BeverlyWe are very happy that your stay went well and we thank you for taking the time to give your opinion on your last stay at the Holiday Inn Express Roissy CDG. Your compliments touch us deeply and we thank you. We hope to have the pleasure of welcoming you during your next stay in Paris and in this expectation, please receive the expression of our best regards. Kind regardsAnthony Monserefront office manager

4/10 – Matig

Lois

Positief: Netheid
Negatief: Voorzieningen
Couldn't find the reservation I made on Expedia. I couldn't figure out the TV (my fault I guess, not theirs). Breakfast: there were no plates available when I got there, did not refill the eggs in the warmer and one of the coffee stations was out of water.
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
Dear LoisThank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Anthony Monsere Front office manager"

8/10 – Goed

Nadine

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
un grand merci Nadine,au plaisir de vous accueillir tres prochainementcordialementAnthony Monserechef de reception

10/10 – Uitstekend

JORGE

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All great!! Thanks
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
Thank to you Jorgesee you next timeregardsAnthony Monserefront office manager

8/10 – Goed

Chuanliang

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
a big thanks Chuanliangsee you next timeregards

8/10 – Goed

ROBERT, Miami

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
un grand merci Robert

8/10 – Goed

Catherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 mins drive to the airport. I think public transportation too was around the area but did not use it. Room was clean but humid and smells. AC not working. Breakfast buffet was excellent!
1 nacht verbleven in april 2024
Reactie van anthony op 22 mei 2024
"Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Anthony Monsere Front office manager"

10/10 – Uitstekend

Chad

1 nacht verbleven in mei 2024
Reactie van anthony op 22 mei 2024
un grand merci au plaisir de vous recevoir de nouveaucordialementAnthony Monserechef de reception

8/10 – Goed

Teikai

Positief: Netheid, staat van de accommodatie en faciliteiten
The TV did not work during our stay.
1 nacht verbleven in mei 2024
Reactie van Jessica op 25 mei 2024
I'm really sorry about the technical problem with the TVs, we had a breakdown on the monitor that broadcasts the TV channels to all the rooms. The time it took us to get the technical part sorted out and the time it took a technician from the company that looks after the TVs to intervene unfortunately took some time.I hope to welcome you again on your next trip to CDG in better conditions. Please do not hesitate to contact me directly.

8/10 – Goed

Roberto

Reisde met partner
Excelente opción para alojarse cerca del aeropuerto CDG
1 nacht verbleven in mei 2024
Reactie van Jessica op 17 mei 2024
Hello Roberto,Thank you for your recent stay at the Holiday inn express Roissy cdg and for sharing your impressions of your stay with us. We are pleased that you enjoyed your stay and we hope to welcome you back to our establishment very soon on your next trip. Yours faithfully

10/10 – Uitstekend

Denise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly. The food in the onsite restaurant was very good and a good value. The room was very comfortable.
1 nacht verbleven in mei 2024
Reactie van anthony op 16 mei 2024
Good morning DeniseWe thank you for your recent stay at the Holiday Inn Express Roissy CDG hotel and for sharing your impressions of your stay with us. Glad you had a good stay, We hope to welcome you again very soon in our establishment during your next trip. Sincerely,Anthony MonsèreFront Office Manager

6/10 – Redelijk

Jade

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
It is in a good place and easy to get into the terminals. The breakfast is ok but the coffee machines are not efficient. We have to take time to line up to get a cup of coffee.
1 nacht verbleven in mei 2024
Reactie van anthony op 16 mei 2024
Dear Jade The entire team at the Holiday Inn Express Roissy CDG hotel thanks you for this very nice rating as well as for your comment! We are delighted to read that you had an excellent stay with us. We hope to have the pleasure of welcoming you very soon.SincerelyAnthony MonsèreFront Office Manager

10/10 – Uitstekend

derek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenience. Right at terminal 1
1 nacht verbleven in mei 2024
Reactie van anthony op 14 mei 2024
a big thank you for choosing our hotel and for this very nice rating Derek,looking forward to welcoming you againregardsAnthony

8/10 – Goed

Andre, Candiac

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rien
1 nacht verbleven in mei 2024
Reactie van anthony op 14 mei 2024
merci Andre

10/10 – Uitstekend

Daniela Itzachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van anthony op 14 mei 2024
a big thank you for choosing our hotel and for this very nice rating,looking forward to welcoming you again

10/10 – Uitstekend

George

1 nacht verbleven in mei 2024
Reactie van anthony op 14 mei 2024
un grand merci Georgea bientot