Dear T., Thank you for sharing your about your recent stay. For your information, a full renovation is planned for next year. Hope you will come to see improvements. Regarding water temperature, we are currently investigating on that problem due to few feedback on the topic. At your entire disposal if needed, Regards,

Dear guest, Thank you very much for sharing about your recent stay! Glad to read that you spent a nice time with us. Please accept my sincere apologies for this mattress issue. It is not an usual situation for us. I am glad to read that it has been resolved quickly. I will investigate on the hot water issue you mentioned. I hope to have the pleasure to seeing you back and have so a chance to serve you better. Regards,

Thank you for your feedback. Kind regards

Thank you very much

Thanks for your feedback, We are sorry for your disappointement regarding the breakfast. We hope to have the pleasure to welcome you again at Citadines Les Halles

Many thanks for your feedback, We hope to welcome you again at Citadines Les Halles for a future stay in Paris

Thank you

Good afternoon Sir, Mrs,Thank you for your rate and your review.We are happy that you have enjoyed your stay with us and we hope to see you again.

Good afternoon Sir, Mrs,Thank you for your rate,We are happy to see that you have enjoyed your stay in our residence and we are delighted to see you again.

Good afternoon Sir, Mrs,Thank you for your rate and your review,We are happy to see that you have enjoyed your stay in our residence and we are delighted to see you again after the renovation.

Good afternoon Mrs Karen,Thank you for your review and your rate.We are delighted that you appreciate your stay and we hope to see you again after the renovation is done.

Dear Frankie,First and foremost thank you for having stayed with us at Citadines Les Halles Paris.Thank you for your wonderful comment about our location as it is truly near a huge shopping center and close by all the metro stations that go into Paris.Indeed the renovation is almost over, so when you come back you will be coming back to a fully refurnished hotel.Looking forward to having you stay with us again soon.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

Dear guest,We appreciate you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel and our professional service. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so.We appreciate loyalty and look forward to welcoming you back again soon!Best Regards,

Dear Mark,Thank you for your wonderful feedback. Indeed our hotel is very well situated it's close to the metro station as well as a huge shopping center. Looking forward to having you stay with us again in the near future.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

Dear Patricia,First and foremost thank you for having stayed with us at Citadines Les Halles Paris.Please accept my sincere apologies for the inconvenience you experienced during your stay with the elevators and the electricity. As we are in full renovation i understand that this situation made your stay not as enjoyable as it should be.Rest assure that the renovation is coming to an end by next month, meaning that if you should come back after that then you will be coming back to a completely remodeled hotel.Once again we regret that we did not meet your expectations, and we hope to have the opportunity to be able to do so next time.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

Thank you for your feedback.

Thank you for having stayed with us at Citadines Les Halles Paris.We hope that you had an enjoyable stay with us, and that we will see you again very soon.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

Thank you for having stayed with us at Citadines Les Halles Paris.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

Dear Mr. Wei,First and foremost thank you for having stayed at Citadines Les Halles Paris. Also thank you for your wonderful comment. Indeed the hotel is well located and you truly have everything close by like shopping center, and different options if you would like to eat.We hope to see you again very soon. Kind Regards,Fanny KOLOKOAssistant Front Office Manager

Dear Gary,First and foremost thank you for having stayed at Citadines Les Halles Paris.We are sorry to hear that you were dissapointed by your stay in our hotel and we would like to sincerely apologize for the inconvenience you encountered with the elevator and the construction.Do not worry the renovation is almost over and should you come back in the next couple of months than it will all be refurnished.I would be delighted to assist you in organizing your next stay with us regarding your preferences.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

Dear Oussama,First and foremost thank you for having stayed with us at Citadines Les Halles Paris.Please accept our apologies for the inconvenience that you encountered during your stay regarding the renovation.It will all be over soon as the renovation is nearly over.I hope to have another opportunity to welcome you back to Citadines Les Halles once the renovations are over, and we will make sure to turn your stay into a lovely experience. Kind Regards,Fanny KOLOKOAssistant Front Office Manager

Thank you for having stayed at Citadines Les Halles Paris.We hope that you had a great stay with us.The renovations are almost over so we hope to see you again very soon.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

Dear Mr Veimodet,Thank you for staying with us and for feedback.We are happy that you enjoy our facilities and we hope to see you back next time when the renovation will be fully completed.Best regards,Sena, Front Desk Team

Thank you for having stayed with us at Citadines Les Halles Paris.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

Helena,Gracias por compartir tu experiencia. Lamentamos los inconvenientes que experimentaste debido a la remodelación en curso. Apreciamos tus comentarios sobre las habitaciones y lamentamos que el resto del hotel no haya cumplido con tus expectativas. Entendemos que la situación con el elevador y el entorno de construcción haya sido frustrante. Estamos trabajando para mejorar la situación lo antes posible y esperamos que puedas darnos otra oportunidad en el futuro.

Ronni,Thank you for sharing your experience. We apologize for any inconvenience caused by the ongoing construction. We're glad to hear that you found the rooms nice and appreciated the area surrounding the hotel. Your feedback is valuable to us, and we're working to improve the situation as soon as possible. Once the construction is complete, we aim to provide an even better experience for our guests. We hope to have the opportunity to welcome you back in the future.

Thank you for having stayed with us at Citadines Les Halles Paris.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

Good afternoon,Thank you for your review and your rate.We hope to see you again after the renovation.

Beth,Thank you for sharing your feedback! We're glad to hear that you found our property clean and enjoyed its great location. We apologize for any inconvenience caused by the renovations, and we're pleased to hear that they did not disrupt your stay. We hope to welcome you back soon!

Good morning Mrs,Thank you for your rate and your review.We are really sorry for the noises of the renovation and we hope to see you again after the renovation.Best regards,

Dear Mr Benito,Thank you for your message.We are sincerely sorry about the inconvenience you suffered due to the general power outage of Sunday 17th of March.This outage also impacted our boilers, the reason why we did not have any hot water.This outage, while having a high impact, is an isolated incident and does not reflect the quality of service that we want to offer to our guests.Despite all the efforts and measures taken to fix the power outage, we recognise that the repairs took time, and we understand your dissatisfaction.We sent you a separated message, through the Expedia plateform regarding the compensation for the inconvenience.Our renovation works started in July 2023 and information are clearly stated on our website as well as the ones of our partners (including Expedia). Moreover, through the Expedia messaging system, additional information is given to guests once the reservation has been done. We therefore ensure that our guests are properly informed and can contact us for any questions or need of assistance.Once again, kindly do accept our sincere apologies for this unfortunate experience that negatively impacted your stay with us.We remain at your disposal should you have any questions or concerns.Yours sincerely,Cecilia

Good morning Mrs,Thank you for your rate and for your comment.We hope to see you again after the renovation.

Good morning Mrs,Thank you for your rate and for your comment.We hope to see you again after the renovation.

Thank you Kathleen for sharing with us your positive feeling. We are fully aware that we are so lucky to welcome our guests to this amazing area and well-located property.We have Apartments facing the courtyard more quiet. We do hope to have a chance to welcome you back and propose this view. Your comments inspire us to continually provide and improve the level of service that residents have come to expect, sharing tips and good recommendations.

Dear Akari, Thank you ! I will share your feedback with my team. We are looking forward to welcome you back in our residence.

Dear Katie,We appreciate you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel.We look forward to welcoming you back again soon!

Thank you Sir, Mrs for your rate.We hope to see you again after the renovation finished.

Thank you Sir, Mrs for your rate.We hope to see you again after the renovations are finished.

M. Foures,Nous vous remercions pour votre excellent commentaire ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel, en particulier notre personnel. Nous travaillons dur pour offrir à nos clients une expérience mémorable et vos commentaires nous encouragent à poursuivre dans cette voie.Nous apprécions votre fidélité et espérons vous accueillir à nouveau bientôt !Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,

Dear Yumi,Thank you for your feedback which will be shared with the team at Citadines Les Halles. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.Best regards,AsiyatThe Front Office Team.

Dear guest,We appreciate you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel, particularly our interior decorations. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so.We appreciate loyalty and look forward to welcoming you back again soon!Best Regards,

Dear Kathy,Thank you very much for your feedback about your recent stay at Citadines Les Halles.We are happy to know that you have enjoyed your stay, the service and the accommodation. Your comments will be shared with the entire team of Citadines Les Halles.We are looking forward to welcoming you back at our residence.Best regards,AsiyatThe Front Office Team.

Dear Lorraine,Thank you for your feedback.We are sorry to hear that you haven't enjoyed your stay at Citadines Les Halles.We would like to inform you that the renovation works will be over for May 2024. We will be more than happy to welcome you back in our fullr renovated residence.Best regards,AsiyatThe Front Office Team.

Dear Raquel,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We apologize for the noise cased by the renovation works.We hope to welcome you again soon once the renovation is over.Best regards,Asiyat.The Front Office Team.