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Beoordelingen van Shores of Panama Beach Resort

3.5 out of 5
Shores of Panama Beach Resort
9900 South Thomas Drive, Panama City Beach, FL

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 129 van 776 beoordelingen" "
Gastenscore: 8 - Goed. 175 van 776 beoordelingen" "
Gastenscore: 6 - Redelijk. 168 van 776 beoordelingen" "
Gastenscore: 4 - Matig. 119 van 776 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 185 van 776 beoordelingen" "

6,4/10

Netheid

6,2/10

Personeel en service

6,4/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Jaynecka

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A lot of things the dishes in my resort was put up dirty only 1 bathroom had a half roll of tissue in it the wash & dryer does not work right ugh
2 nachten verbleven in mei 2024
Reactie van Reservations op 23 mei 2024
Thank you for brining to our attention the issues in your unit. We will look into these and have hskp take care of it.

2/10 – Ontzettend slecht

Violetta

Negatief: Netheid, staat van de accommodatie en faciliteiten
Terrible!!! This place is a joke! The condos are very old and smelly. They don’t clean well. The bed sheets have stains and hair on them. The bed sheet doesn’t even fit the mattress. The rooms are very expensive and you get only 2 toilet paper rolls for the entire stay! When we kindly asked to get more toilet paper, we were told to go to Walmart and get it ourselves. The sofa is completely destroyed. You can’t even sit on it, it is that terrible. We payed for ocean front view and there is absolutely no view on the ocean from the room.
4 nachten verbleven in mei 2024
Reactie van Reservations op 16 mei 2024
We are sorry to hear you did not have an enjoyable stay. It does tell you in your confirmation when you book that this is a condo and we DO NOT replenish room amenities after the first supply. We do recommend our guests always read the confirmation and rules to the property before booking.

10/10 – Uitstekend

Chasity

Reisde met familie
Positief: Voorzieningen
Very good customer service!
2 nachten verbleven in mei 2024
Reactie van Reservations op 15 mei 2024
Thank you for your lovely review! We look forward to seeing you again for your future vacations.

6/10 – Redelijk

Terrell

Reisde met een groep
I Found some water bugs in the kitchen.
2 nachten verbleven in april 2024
Reactie van Reservations op 15 mei 2024
Thank you for letting us know your concerns. We will have this looked into. Thank you again for staying with us during your vacation. Have a great day!

10/10 – Uitstekend

Adrian

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall great stay. It was bike week when we went so it got a little noisy. But overall 9 out of 10. Carpet and chairs were a little stained and couple of the closet doors were ajar
2 nachten verbleven in mei 2024
Reactie van Reservations op 6 mei 2024
Thank you for staying with us, we will look into these issues you have expressed. We hope to see you again for your future vacations!

6/10 – Redelijk

Desmond

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was 4 out of 10
2 nachten verbleven in april 2024
Reactie van Reservations op 6 mei 2024
Thank you for staying with us for your vacation. We hope to see you again for your future vacations!

8/10 – Goed

Monique

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The property was okay It’s started off shaky because our rooms was not ready but after that everything was great! The staff is friendly, it’s close to everything and the beach was just steps away! I would visit again
2 nachten verbleven in april 2024
Reactie van Reservations op 11 apr 2024
Thank you for choosing our property for your vacation. We are glad everything turned out wonderful for your stay.

2/10 – Ontzettend slecht

Brandy

Negatief: Netheid, staat van de accommodatie en faciliteiten
Would not even come look at how nasty the room was it took 2 hours to get moved to another room and multiple phone calls. I would never stay there again.
2 nachten verbleven in april 2024
Reactie van Reservations op 12 apr 2024
We are sorry to hear you did not have an enjoyable time. We do see where the manager did comp upgrade you to a bigger room for the inconvenience

2/10 – Ontzettend slecht

Kenny

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Condo was terrible, there were stains on bedding, it was a 3rd world country apartment where the water would shut off and come back on. The Pool was terribly cold, like Northern Michigan Cold. The beach was off limits and there were so man people with no security. Police had to clear the beach 3 days that we were there. It was unsafe for my family. My Wife and Daughters thought this would have been safer than going to Mexico wow, were they wrong. Also, my car was hit! In the parking lot parked. The parking is terrible. Going up a one lane road all the way to the 11th floor in the parking garage and then having to back in so your car can fit in the parking spot was incredibly nerve racking.. Needless to say it was the worst vacation I have been on in a while...
5 nachten verbleven in maart 2024
Reactie van Reservations op 10 apr 2024
We are very sorry to hear that you didn't have an enjoyable stay at our resort. We will pass on your comments to the correct departments so they can look into these complaints. Thank you for staying with us, we do hope you will reconsider staying here gain in the future.

2/10 – Ontzettend slecht

Barbara

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I cancel my stay couch wad so nasty pull the sofa bed hot had stains everywhere didn’t have place for my family to sleep I want a refund I took plenty of pictures if I could download pictures on this review I would I wanted somewhere else buy I did not get a response from the owner at all
2 nachten verbleven in april 2024
Reactie van Reservations op 10 apr 2024
We are very sorry to hear that you didn't have an enjoyable stay at our resort. We will pass on your comments to the correct departments so they can look into these complaints. Thank you for staying with us, we do hope you will reconsider staying here gain in the future.

6/10 – Redelijk

Monica

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This place is party central! Busiest section of beach in all of PCB!
5 nachten verbleven in maart 2024
Reactie van Reservations op 31 mrt 2024
Thank you for staying with us for your vacation. I can assure you it may only feel that way right now due to it being spring break. The rest of the year it is not like that. We hope you come back again during a different time of the year to enjoy the property and the city!

6/10 – Redelijk

Tiffany

Negatief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Reservations op 31 mrt 2024
Thank you for staying with us for your vacation. We hope to see you all again int he future!

2/10 – Ontzettend slecht

Ryan

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The wall in the master bedroom was pouring water down it and had black mold on the baseboard. It wasn't even raining outside. The indoor pool/hot tub was disgusting. The outdoor pool was freezing and nobody was able to swim in it. There were stains (from what we don't know) on the furniture. The dishwasher left the dishes dirty, leaving behind a black substance on the dishes (we hand washed everything). The front door of the unit was broken. The bar/restaurant wasn't open, even though it was advertised. The best thing about the property was the parking, as it was close to our 10th floor unit. Overall it was terrible. We left a day early. We would never go back.
6 nachten verbleven in december 2023
Reactie van Reservations op 10 jan 2024
We are sorry to hear you didn't have an enjoyable time here at the resort. Unfortunately, we never got any calls or messages about a leak in your room and upon inspection at departure no leak was detected. If you could please send us more information about the leak and where it was coming from please. Also, as for the outdoor pool it was winter time when you came to the resort. The outdoor pool is not advertised as heated only the indoor pool.

2/10 – Ontzettend slecht

Wjay

Reisde met familie
Negatief: Netheid, comfort kamer
5 nachten verbleven in december 2023
Reactie van Reservations op 12 dec 2023
Thank you for your review. Please let us know why you feel this way. Thank you for choosing Shores of Panama for your vacation destination.

10/10 – Uitstekend

Ashley

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staying at this property was a great experience for me and my family! It was very family friendly. Great food and drinks and environment. Unfortunately we had to leave early because i got sick so we didnt stay the whole time we paid for but will definitely come back again and get to stay the whole time!
2 nachten verbleven in september 2023
Reactie van Reservations op 4 okt 2023
We are glad to hear you enjoyed your stay. We look forward to seeing you and your family again.

6/10 – Redelijk

Jess

Reisde met familie
Negatief: Netheid
Overall we enjoyed our stay. Loves the washer and dryer in the room. However, the unit was not up to par. Dishwasher was old and not mounted into cabinet - tilted forward when opened and slides drawn out. Only one burner on stove worked - the others were dirty and smoked when turned on because of old food residue. There was no exhaust fan on stove. Only 1 fork - need more utensils. Towels and sheets thin and cheap. Pull out couch mattress flat and lumpy - could not sleep on it - very uncomfortable. Fridge made strange noises. Tv volume would not go up - we could hardly hear the tv. No dustpan, only broom. Our parking spot was on level 11, so it took 5.5 minutes upon entering the parking garage to reach our spot.
6 nachten verbleven in september 2023
Reactie van Reservations op 4 okt 2023
Thank you for bringing these issues to our attention. We will have someone look into these and get them fixed. Thank you for staying with us and we hope to see you again.

2/10 – Ontzettend slecht

Allison

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The whole property was filthy. The condo was very dirty too. There was urine on one of the toilets. The floors hadn’t been mopped and barely swept. The TV’s were not operable because remote were broken (tried new batteries). The TV in the living room had a black shadow on the picture. Not enough silverware. Balcony was filthy!!! The instructions to get to your condo wasn’t communicated. You get the condo number the parking but not the floor your condo is on. We needed a push wheelchair and security called a company they found on google, not a vetted company by Shore of Panama. I spoke with the company and gave them information. They said a chair was being a rush delivery. Over an hour later no chair. I called the company and they had no clue what I was talking about. I think your security team and management did an EPIC FAIL! You had sand wheelchairs, which is great, but why do you not have your own push wheelchair? Security said you use to. If this is true, shame on you! Disabled guests spend money just like regular folk! The only positive thing that happened was having to extend due to my husband becoming ill, which is why I needed a chair. The girl that took care of this was very pleasant and knowledgeable. Give her a raise and get her to train your other subpar staff. This was a horrible experience. We will not be back! We will also leave other online reviews. I wonder if ADA laws are being broken????? Hummmm?
2 nachten verbleven in september 2023
Reactie van Reservations op 30 okt 2023
We are sorry to hear you did not have an enjoyable stay. The condo floors are self explanatory EX. if your condo was 1125 then that would be the 11th floor. Also, ADA laws do not apply to private residences only public establishment's.

2/10 – Ontzettend slecht

Alexandra

Negatief: Netheid
1 nacht verbleven in september 2023
Reactie van Reservations op 28 sep 2023
We are sorry to hear you did not have an enjoyable stay. We do hope that you give us another chance for your next vacation.

8/10 – Goed

Demeia

Reisde met familie
Positief: Netheid, comfort kamer
Nice resort
Resort was wonderful, clean & friendly. Great location for food & beach. Just need more elevators in different locations on property
3 nachten verbleven in september 2023
Reactie van Reservations op 27 sep 2023
Thank you for choosing Shores of Panama for your vacation spot. We look forward to seeing you again in the future.

2/10 – Ontzettend slecht

Sergio

La habitación era muy costosa y no reunia la calidad para ese precio , las condiciones pesimas , no existen palabras para describir la estancia
1 nacht verbleven in september 2023
Reactie van Reservations op 29 sep 2023
We are sorry to hear you feel that way. We will look into your concerns and address them with the correct department.

10/10 – Uitstekend

Donald

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Easy checkin Will definitely return in near future
2 nachten verbleven in september 2023
Reactie van Reservations op 22 sep 2023
Thank you for your wonderful review. We look forward to your return in the future!

4/10 – Matig

Tyler

Reisde met familie
Negatief: Netheid
Condo was dated and not little to nothing provided. All the TV remotes were missing a back or batteries. Lamps missing light bulbs.
3 nachten verbleven in augustus 2023
Reactie van Reservations op 8 aug 2023
Thank you for sharing your concerns we have passed on your concerns to the correct departments.

10/10 – Uitstekend

Daljeet

Positief: Netheid
2 nachten verbleven in juli 2023
Reactie van Reservations op 8 aug 2023
Thank you for choosing Shores of Panama for your family vacation, we would love to see you and your family again for your future vacations.

4/10 – Matig

Kevin

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Did not have wash rags in the room and the room was dirty. Two elevators were broke down and it took 45 minutes to get on an elevator every time you needed one.
2 nachten verbleven in juli 2023
Reactie van Reservations op 2 aug 2023
Good Afternoon, and thank you for choosing our resort for your vacation. We are sorry to hear of your experience and will direct this to the proper departments.

4/10 – Matig

Diane

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I rented this for my daughter who is in her 50's. It was dirty. She had to walk to Walmart and purchase cleaning supplies. She then found out that there was no room service and could not get towels. 2 of the elevators were overloaded with people and dropped a couple of floors and could not get out for several hours. Had I known all of this and more, I would have not booked.
3 nachten verbleven in juli 2023
Reactie van Reservations op 2 aug 2023
Good Afternoon, and thank you for choosing our resort for your vacation. We are sorry to hear of your experience and will direct this to the proper departments.

4/10 – Matig

michelle

Negatief: Netheid, staat van de accommodatie en faciliteiten
This resort has gone downhill. It must be under new management. No air conditioning and a 30-45 minute wait for the elevators.
3 nachten verbleven in juli 2023
Reactie van Reservations op 1 aug 2023
We are sorry to hear you are not enjoying your vacation here at Shores of Panama. We do hope you will give us another try during a slower season so you can enjoy the property more.

6/10 – Redelijk

Joselynn

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The views are amazing. The people are really friendly & laid back. Access to the beach is great. Everyone was complaining about the slow elevators & lack of parking. If you do not drive a small compact car it is really difficult to park. Overall we had a great time & met a lot of people. This condo building is very large with a lot of rooms. If you have children I would recommend staying on a lower level where you can utilize the stair’s.
6 nachten verbleven in juli 2023
Reactie van Reservations op 26 jul 2023
Thank you for your review. We are happy to hear you enjoyed your time here. We do hope to see you and your family again.

2/10 – Ontzettend slecht

Terri

6 nachten verbleven in juli 2023
Reactie van Reservations op 14 aug 2023
Thank you for your review, we would love to know what issues you experienced during your stay so we can address them with the correct departments. Thank you

2/10 – Ontzettend slecht

Tyler

Reisde met familie
Negatief: Netheid, comfort kamer
MOM WAS URINATED ON, NOTHING WAS DONE! STAY AWAY!
We got to our “resort” and the parking garage already proved to be a pain, which ehh whatever it’s parking…. Well… we get to the room and it’s FILTHY. The floors didn’t appear to be swept, dirt and filth build up on baseboard, cabinets had gunk all over them probably hadn’t been wiped down in weeks, dust and dirt piled high on fan blades, dirty underwear under one of the bathroom sinks, my sister sat on gum on one of the couches, we couldn’t use any kitchen utensils because they were disgusting and the drawers they were in were just as bad. Then the worst, the people above us, maybe 18-21 year old males peed on my mom off the balcony…. And security did NOTHING. They were still there the next night, and keep my sister and nieces up until 6 the NEXT morning. They don’t care about you, no type of refund offered, you can get peed on and say it’s not their problem and continue to let those people stay there. The pool was cloudy the whole time, and people were complaining about the smell of urine around the bushes that our balcony was above. The washing machine smelt AWFUL so we didn’t even get to wash our clothes or towels. One of the doors was off the hinges, and a remote was missing. Can’t wait for them to try to charge me for all of that. STAY FAR AWAY FROM THIS PLACE!
5 nachten verbleven in juli 2023
Reactie van Reservations op 19 jul 2023
Good evening, I am very sorry to hear of the issues that happened during your stay. I spoke with you both nights and made you aware that the room above you was not associated to my company or managed by us. We did report to security both nights when the call came in. These room issues were not reported during your stay, so we were not aware. All issues should be reported with in the first 4 hours of check in. We have passed these on to the appropriate departments to look into.

4/10 – Matig

Harriett

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Dryer did not work. Maintenance was unable to fix. 3 days with 10 people going to beach with no where to dry clothes. 6 elevators, 1 day 2 not working, on 20th floor, 10th floor parking assigned, had to wait sometimes for an hour for elevator. Parking deck was terrible getting in and out.
3 nachten verbleven in juli 2023
Reactie van Reservations op 18 jul 2023
I am sorry to hear that. The dryer needed a new part it’s in order. We are sorry for the inconvenience this caused during your vacation.

4/10 – Matig

Alexander

4 nachten verbleven in juli 2023
Reactie van Reservations op 1 aug 2023
We are sorry to hear you are not enjoying your vacation here at Shores of Panama. We do hope you will give us another try during a slower season so you can enjoy the property more.

6/10 – Redelijk

LouAnn

Reisde met familie
Negatief: Netheid, voorzieningen
Elevators were a nightmare and rarely worked. Pool staff uneducated on rules and sought out things to reprimand you for. Saw roaches in our condo, no wash cloths provided.
5 nachten verbleven in juli 2023
Reactie van Reservations op 11 jul 2023
We are sorry to hear of these issues and have passed them on to the appropriate departments. We do hope to see you and your family again int he future.

4/10 – Matig

Andres

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I did like the fact that is a front beach, and stores nearby, I didn't like the fact to have to drive up to the 12 floors to get to my condo, and I dislike that the property I was assigned maintenance was so poor. that brown old carper was disgusting. and many other unattended parts of the property. I dislike to talk bad things about something but I just want other people to go through what I when through
2 nachten verbleven in juli 2023
Reactie van Reservations op 18 jul 2023
We are sorry to hear you did not enjoy your stay. We will pass on your concerns to the Appropriate departments.

2/10 – Ontzettend slecht

Reynaldo

Reisde met familie
Negatief: Netheid, comfort kamer
Bad condition
The property is dirty , bad condition , the refrigerator is not working the kitchen is dirty
2 nachten verbleven in juli 2023
Reactie van Reservations op 6 jul 2023
We are sorry to hear you did not enjoy your stay. We will look into the issues you are reporting.

6/10 – Redelijk

Roger

3 nachten verbleven in juni 2023
Reactie van Reservations op 25 jul 2023
Thank you for your review. If you would like to discuss further you may email the property directly.

2/10 – Ontzettend slecht

Regena

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
WAS CHARGED FOR DAMAGES THAT A PROBLEM HAD ALLREADY BEEN HAPPENING. CANNOT GET AHOLD OF NO ONE TO STATE WHAT HAPPEN
5 nachten verbleven in juni 2023
Reactie van Reservations op 3 jul 2023
Ma'am there was no damages to the door at your check in the manager whom you spoke with many many times during your stay inspected the room before you checked in that Friday. She found no damages and door was in working order. If the door was truly broken from check in and unsecured don't you feel that you would have called the emergency line immediately when you arrived to the room to report the door was broken into and not secured? Not 2 days later. You were also offered a different room and refused. Your review is completely unfair as you are upset you all kicked the door in and had to pay for it.

10/10 – Uitstekend

Ladonna

6 nachten verbleven in juni 2023
Reactie van Reservations op 21 jul 2023
Thank you for your awesome review. We hope to see you again in the future.

4/10 – Matig

Roger

Negatief: Netheid, staat van de accommodatie en faciliteiten
We couldn’t park on the 7th floor as we were supposed to because it was roped off. We had to park on the 12th floor. The elevators were extremely slow if you could even get on. There was no AC vent in one of the bedrooms. There was no lent catcher in the dryer. The refrigerator was not cooling when we first got there and I had to call to find out how to make it cool. I tried calling the front desk everyday we were there and got no answer! I will never stay there again!
Reactie van Reservations op 3 jul 2023
We are sorry to hear you did not have an enjoyable stay with us. We do hope that you will give the resort another chance when the time of the year isn't too busy.

2/10 – Ontzettend slecht

Leesa

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was terrible, not clean, food left in the oven, sticky counters, roaches crawling around day and night. Elevators stayed broken, the resort refused to move us to another room or clean it, and Expedia refused to get any of our money back. We left 2 days early because it was so nasty.
5 nachten verbleven in juni 2023
Reactie van Reservations op 3 jul 2023
We are sorry to hear you did not have an enjoyable stay with us. We do hope that you will give the resort another chance when the time of the year isn't too busy.

4/10 – Matig

Sonia

2 nachten verbleven in juni 2023
Reactie van Reservations op 29 jun 2023
We are sorry to hear you had a bad experience. Please let us know what issues you would like addressed. Thank you

2/10 – Ontzettend slecht

David

Negatief: Netheid, staat van de accommodatie en faciliteiten
Our Condo was a disgusting mess. Sand in the beds. Mold and fungus all over the shower curtain. Nasty floors. Trash piled up outside the elevators. The fridge in our unit wasnt cold and you can’t adjust it. The light bulb in the fridge just hangs down from its wires. Furniture was falling apart and filthy. Toilets were nasty inside and out. Gross, slimy fungus on the balcony deck. This could be a good resort, but our unit was awful, half-hour waits on elevators and the parking situation for this unit is awful because it’s on the 11th deck. I recommend skipping this resort because the rules aren’t enforced and it’s just another rowdy mess, but if you must, only book when you can choose and review a specific unit. And pray you don’t get the unit I had, which I’m not allowed to mention. Nasty, Nasty, Nasty.
5 nachten verbleven in juni 2023
Reactie van Reservations op 25 jun 2023
We are sorry to hear that you did not have an enjoyable stay. We will pass on your comments for the mngt team to look into. Thank you

4/10 – Matig

Aaron

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in juni 2023
Reactie van Reservations op 26 jun 2023
We are sorry you didn't enjoy your stay. We do hope you give us the opportunity again to stay with us in the future and to make your experience better.

8/10 – Goed

Genevieve

3 nachten verbleven in juni 2023
Reactie van Reservations op 22 jun 2023
Thank you for staying with us during your vacation. We hope to see you again.

6/10 – Redelijk

Michelle

Reisde met familie
Prop
It could have been better but the lobby only deals with parking to tell them about blowed light bulbs broken sofa bed it took 24 hours after check on to have any issues delt with
6 nachten verbleven in juni 2023
Reactie van Reservations op 12 jun 2023
We are sorry to hear that and will look into your issues. We do hope to see you again in the future.

8/10 – Goed

Eluminosa

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Shores of Panama was good but we did had problems at check in the staff are not very friendly you ask them a question an they just look at you like if they don’t understand what your saying and by staff I mean all the workers trying to direct you inside because the lady at the lobby desk was very nice an friendly also the elevator is a joke to many people trying to get up at ones takes a while but you always have those stairs other than that everything was great.
3 nachten verbleven in mei 2023
Reactie van Reservations op 2 jun 2023
I am sorry to hear that. We will address with the correct departments.

6/10 – Redelijk

Sydney

Reisde met partner, Reisde met familie
Negatief: Voorzieningen
The elevators took forever and our unit was dirty and coming apart at the seams.
3 nachten verbleven in mei 2023
Reactie van Reservations op 31 mei 2023
I am sorry to hear that. We will address with the correct departments.

2/10 – Ontzettend slecht

Kayla

1 nacht verbleven in mei 2023
Reactie van Reservations op 31 mei 2023
Thank you for your review, please send us any issues you would like to discuss.

2/10 – Ontzettend slecht

Allen

Reisde met familie en kleine kinderen
THE STAFF WAS HORRIBLE, HAD EXTRA FEES ADDED SUCH AS PARKING WOULD NOT GIVE OUT ANOTHER PARKING PASS FOR ONE MORE VEHICLE, COULD NOT UNDERSTAND STAFF, MALES WERE TRYING TO MAKE SEXUAL ADVANCES TO SPOUSE OR GIRLFRIEND, ELEVATOR WAS ALWAYS PACKED HAD TO WAIT 45 MINUTES OR LONGER I WILL NOT EVER STAY THERE AGAIN OR RECOMMEND FRIENDS TO STAY
2 nachten verbleven in mei 2023
Reactie van Reservations op 23 mei 2023
Good Afternoon, we are sorry to hear you did not enjoy your stay. All rooms come with parking passes and wristbands. Those are not extra fees. If you paid extra for a parking pass then it was because you need more spots than your unit comes with.

2/10 – Ontzettend slecht

GiMdz'

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen
H
4 nachten verbleven in mei 2023
Reactie van Reservations op 15 mei 2023
We are sorry you did not enjoy your stay. Please let us know your issues so we can work on them int he future. Thank you and have a great day!

10/10 – Uitstekend

Massiel

3 nachten verbleven in april 2023
Reactie van Reservations op 23 mei 2023
Thank you for your wonderful review. We hope to see you again int eh future.