Took my money from my VISA, 200 dollars each night at around 3 am for 4 nights! Totally around 800 dollars! These all happened when I was sleeping. None of these actions were told or informed forehead. I don’t know where all these money goes, why they were taken from me or what’s the purpose of the actions. After phone calling, they told me that these are “Operational Fee”. Okay… then what is the operational fee? What’s operational fee for? Why take the operational fee from me? Why took those fees after I have paid the deposit for totally 700 dollars? Why not tell everyone you may take the operational fee when we are checking in? None of these were answered! The only answer is “we will return your money after 5-7 business days”. Wow! Okay! What a nice hotel! Take my money without my permission and ask me to wait for 5-7 to get them back! Why should I keep bothering my money from a hotel when after I’ve checked out, when I’m already thousands of miles away from the hotel? When I’m already out of my vacation and am bothering other things? Why should I keep choose you after all these? How should I trust you next time that my money won’t be taken while I’m sleeping. HOW should I trust all the “Caribe Royale” entities? ps: I never have had spent my money on purchasing anything through the hotel service, so it couldn’t be the fee for a pre-authorization of any purchase. (Like the Fiji water placed on the table of the mini bar in my room, which do cost money!)