4/10 – Matig
H, limburg
11 sep 2009
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Only for those who have low expectations
The room was reasonably clean when we arrived, aside the sloppy south-european way of cleaning. The surroundings were nice, all very newly built, a shopping mall just about to be finished, a nice pitoresque view on a golf coarse and mountains in the back; relatively easy to find, though a bit dissy from all the roundabouts.
And a nice parking space.
But the hotel itself: what a dissapointment!
One of the worst hotels (if the term hotel applies at all).
There is virtualy no service. We stayed for 3 nights. All the time no towel change, no cleaning. At arrival there were several things not ok, amongst them some safety issues. I made a list and left it at the reception. The lady said that the technician could only look at this after 3 days (we only stayed 3 days...). So all the time we should live with only 1 chair, a loose water tap, very dirty toaster, defect lamps? No way, and only after putting verbal pressure on the reception, I managed to get them a chair from the restaurant/breakfast corner to be brought to the room. The internet is very unsafe, in fact it is an INTRANET connection, and extremely slow, in fact inusuable. The bed was uncomfortable. No airco.