Studio suite, 1 kingsize bed met slaapbank, niet-roken, hoek | Hypoallergeen beddengoed, een kluis op de kamer, een bureau
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Beoordelingen van Radisson Hotel JFK Airport

3.5 out of 5
Radisson Hotel JFK Airport
135-30 140th Street, Jamaica, NY

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 391 van 1276 beoordelingen" "
Gastenscore: 8 - Goed. 270 van 1276 beoordelingen" "
Gastenscore: 6 - Redelijk. 214 van 1276 beoordelingen" "
Gastenscore: 4 - Matig. 173 van 1276 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 228 van 1276 beoordelingen" "

7,6/10

Netheid

7,4/10

Personeel en service

6,4/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Adrianus

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Frankie

Reisde met partner
This property is heavily under construction which was not mentioned in the listing. The staff is in aware of check in procedures and could not find my room listing. The restaurant listed amenities is not currently open. The airport shuttle is not running.
1 nacht verbleven in mei 2024

8/10 – Goed

Shelly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient
2 nachten verbleven in mei 2024

6/10 – Redelijk

keneal

Positief: Netheid
Close to the airport
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Jennifer

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Too pay full price while the hotel is under renovation and unable to provide online amenities shown like a proper restaurant and bar is unsatisfactory.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Benny

2 nachten verbleven in mei 2024

10/10 – Uitstekend

Thomas

Reisde met partner
Good location near JFK airport.
1 nacht verbleven in mei 2024

4/10 – Matig

Lea Mae

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Ma. Rebecca

Reisde met partner
Positief: Netheid, voorzieningen
Good
1 nacht verbleven in mei 2024

6/10 – Redelijk

Amanda

Negatief: Netheid, staat van de accommodatie en faciliteiten
Took a one night with my 4 year old daughter who was about to pick up a condom wrapper
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Omolola

Positief: Netheid
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Andrea

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This has to be the worst hotel I have ever been to in a long time. The check in was 45 mins at 10pm, there are a ton of check ins for ppl with full families sitting in 1 room, so children are screaming everywhere, the building is under full construction and the staff is miserable. I cannot believe that this is a Radisson.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Peggy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Morgan

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hugely overpriced lousy facility and worse service. No prior warning/notification of the extensive, ongoing renovation. Staff were obviously unhappy. Room wasn't properly cleaned. Deeply disappointing experience with Radisson. Expected better.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Wendy

Zakenreiziger
Positief: Netheid, voorzieningen
Under renovation room beautiful lobby a mess
1 nacht verbleven in mei 2024

6/10 – Redelijk

Beth

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I don’t believe I was told they were under renovation. Room smelled like smoke
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Maira

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Ameer, Brooklyn park

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nah
3 nachten verbleven in mei 2024
Reactie van Lcole op 14 mei 2024
Dear AmeerOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

2/10 – Ontzettend slecht

Alan

Reisde met familie
The only good thing is the friendly and attentive staff not there fault they work at a dump
1 nacht verbleven in mei 2024
Reactie van Lcole op 14 mei 2024
Dear AlanOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

8/10 – Goed

Harriet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Carbeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

4/10 – Matig

Meher

The hotel did not have my reservation… not sure where the disconnect was… checkin took over an hour and several calls to Expedia
1 nacht verbleven in mei 2024
Reactie van Lcole op 14 mei 2024
Dear MeherOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

6/10 – Redelijk

Ramalingam

1 nacht verbleven in april 2024

8/10 – Goed

Moussa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nea to jfk and nice reception
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

sushaiv

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
not good
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear SushaivOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Matig

Phoebe

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
His property is extraordinarily dated and seems like it’s in the process of being rehabbed And got stopped along the way. It seems like it is a transitioning housing unit.
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear PhoebeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

6/10 – Redelijk

Chloe

Positief: Netheid
Negatief: Personeel en service
The rooms are nice
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear ChloeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

2/10 – Ontzettend slecht

Michael

Zakenreiziger, Reisde met partner
Negatief: Voorzieningen
Woke up to bites all over my body and they have bed bugs when I got to the airport there was 2 of them inside my socks I called the hotel manager and he was very rude and not willing to comp us
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear MichaelOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 – Uitstekend

Pastor

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love it
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Emmanuel

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
It ‘s very terrible
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear EmmanuelOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Matig

Kiyoshi

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear KiyoshiOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Matig

Murray

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Location is convenient, but that's literally the only benefit of staying here. The entire property is under construction. Very slow check-in, which is painful when you're just getting off a flight. Very expensive.
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear MurrayOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

8/10 – Goed

Aishah

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
WORK IS BEING DONE AND IT DOESN'T LOOK NICE...YET
2 nachten verbleven in april 2024

6/10 – Redelijk

Mark

Zakenreiziger
Positief: Personeel en service, voorzieningen
Lounge unavailable while under construction, no included breakfast buffet
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear MarkOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Matig

Mike

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Terrible. Dirty, bad area, under construction so had to walk thru bad area just to get food. Hotel next door was turned into drug rehab and it looks it.
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear MikeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Matig

anthony

1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear AnthonyOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Matig

Tawa

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Poor restaurant looks more like a dining hall. No room service. Lobby area very poor conditions perhaps due to renovation.
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear TawaOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 – Uitstekend

Stephen

Reisde met familie
Short on parking
1 nacht verbleven in april 2024

6/10 – Redelijk

Steven P

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The front desk staff was great. The building was under construction which we were not told. The parking was absolutely horrible and unorganized. There was one older guy doing all the work in the lot while the other guy was slow. Took forever to park. The room was clean. I saw what looked like a cockroach downstairs.
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear StevenOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Matig

Lance

1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear LanceOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 – Uitstekend

Frencine

Zakenreiziger, Reisde met familie
Renovation was a big issue
3 nachten verbleven in april 2024

4/10 – Matig

Alaa

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear AlaaOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely people on reception, helped to give us an enjoyable stay. Paul & Jason - England
1 nacht verbleven in april 2024

8/10 – Goed

RAFAEL

1 nacht verbleven in april 2024

4/10 – Matig

Robert

1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear RobertOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

6/10 – Redelijk

Cherry

Reisde met familie
Positief: Netheid, personeel en service
Said there was a 24 hour shuttle from the airport. But couldn’t get confirmation from the kiosk call station. Called an Uber and then the shuttle randomly came. Looks like the main floor is under construction so no food.
1 nacht verbleven in april 2024
Reactie van Lcole op 14 mei 2024
Dear CherryOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

2/10 – Ontzettend slecht

Amarnath

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Staffs behavior at reception was horrible. No proper explanation for any questions.
1 nacht verbleven in april 2024

8/10 – Goed

Catherine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The new room was beautiful. We were only there for 4 hours had to catch a flight.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Charles Wesley

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will use this hotel again. But I probably WON'T use Expedia again. You know why? Expedia rejected my positive review.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Shary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed my stay. The staff were very welcoming and nice. My king size room was very spacious and clean.
2 nachten verbleven in maart 2024