Superior kamer, 1 twee- of 2 eenpersoonsbedden | Luxe beddengoed, donsdekens, Select Comfort-bedden, een minibar

Beoordelingen van Eden Hotel Wolff

Eden Hotel Wolff
Arnulfstr. 4, Munich, BY

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 713 van 1088 beoordelingen" "
Gastenscore: 8 - Goed. 289 van 1088 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 1088 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 1088 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 1088 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Vincent

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 3 mei 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Roland

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Al 10 jaar vast hotel voor onze zakelijke trip Opti München
3 nachten verbleven in januari 2024
Reactie van Carola Bumann, PR/Marketing op 19 jan 2024
Thank you for your excellent feedack and for your kind words. It was a pleasure to have you staying with us again. We appreciate very much your loyalty to our hotel and hope that we may welcome you soon again.

10/10 – Uitstekend

rudy

1 nacht verbleven in augustus 2023
Reactie van Carola Bumann, PR/Marketing op 19 jan 2024
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Roland

10/10 – Uitstekend

Peter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2022
Reactie van Carola Bumann, PR/Marketing op 6 jul 2022
Thank you for your excellent feedback that shows us that you spent a pleasant time with us and have been satisfied with our services. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.

8/10 – Goed

Monica

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fris gerenoveerd. Al jaren hotel voor als we naar de beurs gaan. Op loopafstand van centrum.
3 nachten verbleven in mei 2022
Reactie van Carola Bumann, PR/Marketing op 2 jun 2022
Thank you for your excellent feedback. We are happy that you stayed with us again. We are glad to read that you spent a pleasant time with us and have been satisfied with our services. We hope that we may welcome you soon again and thank you for your recommendation.

8/10 – Goed

Ferdi

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi schoon authentiek hotel
2 nachten verbleven in maart 2022
Reactie van Carola Bumann, PR/Marketing op 25 apr 2022
Thank you for your excellent feedback that shows us that you spent a pleasant time with us and have been satisfied with our services. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.

10/10 – Uitstekend

wilbert

3 nachten verbleven in augustus 2021

8/10 – Goed

John

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Prima hotel, netjes, schoon. Matras was nogal hard maar mogelijk wennen. Ontbijt wel ok maar er was steeds maar 1 soort kaas als beleg: Emmenthaler, terwijl er wel veel vleesbeleg was. Ook broodkeuze was beperkt en broodrooster voor toast ontbrak.
3 nachten verbleven in augustus 2021
Reactie van Carola Bumann, PR/Marketing op 27 aug 2021
Thank you very much for taking the time for a feedback on your visit in our hotel and your positive feedback. We appreciate this very much as it shows us that you enjoyed your time here in our hotel and in Munich. We thank you as well for your critical notes. We still do not have the complete offer on the breakfast buffet due to the unsteady number of guests, but we hope that we may soon offer the complete range. Anyway all kinds of hot breakfast may be ordered on request. We appreciate your recommendation and hope that we may welcome you again during your next trip to Munich.

8/10 – Goed

J

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2021
Reactie van Carola Bumann, PR/Marketing op 12 aug 2021
Thank you very much for taking the time for a feedback on your visit in our hotel and your excellent valuation. We appreciate this very much as it shows us that you enjoyed your time here in our hotel and in Munich.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Uitstekend hotel, vlak naast het Hauptbahnhof en de Altstadt op loopafstand. Parkeren kan in de garage van het hotel maar is niet gratis, 26 euro per dag
4 nachten verbleven in juni 2021
Reactie van Carola Bumann, PR/Marketing op 28 jun 2021
Thank you very much for taking the time for a feedback on your visit in our hotel and your excellent valuation. We appreciate this very much and hope that you enjoyed your time here in our hotel and in Munich. We are sorry that there was a misunderstanding concerning the daily rate of the parking. We thank you for your recommendation and are looking forward to welcoming you again when you travel to Munich next time.

8/10 – Goed

Christa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Area was a little iffy - a lot of young men hanging around in street and nearby park. But inside the hotel it was fine. Good restaurant and bar food. Decent room. Helpful staff. Convenient for public transport. Food shops in nearby underground metro stops.
6 nachten verbleven in mei 2024

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Eden Wolf Staff was excellent and Hotel was beautiful. Breakfast was on point!!!!
2 nachten verbleven in april 2024

8/10 – Goed

Pam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked location to Mitte and train station. Nice large room by European standards. Only drawback was the pillows. Pretty flat and soft.
4 nachten verbleven in mei 2024
Reactie van Carola Bumann, PR/Marketing op 8 mei 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

AMI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
鉄道駅の目の前に加えて、トラム乗り場や空港アクセスバス乗り場にも近く、どこに行くにもとても便利だった。また、隣の建物にドラッグストアがあり、少し歩けばスーパーも充実しており、必要物品の調達がすぐにできたのもとても良かった。あと、受付の男性スタッフがとても感じが良く、また泊まりたいと思えるホテルだった。
4 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 8 mei 2024
Thank you very much for your excellent feedback and for your kind and detailed comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Hideyuki

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
駅の北側、道を一本渡るだけの便利な宿です。宿自体に不満は全く無いですが、夜のチェックインのときは中央駅周りに浮浪者とかがいるので、少し不安でした。
1 nacht verbleven in mei 2024
Reactie van Carola Bumann, PR/Marketing op 8 mei 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Karla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My second time in Munich and my second time at this hotel. I will stay here every time I visit Munich. It is conveniently located right across the street from the train station and walkable to everything you want to see. The hotel is clean and it has the best breakfast service and food. I highly recommend this hotel!
2 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 2 mei 2024
Thank you very much for your excellent feedback and for your appreciating and kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Colin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff extremely efficient and friendly. Facilities in hotel were excellent - breakfast great
2 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 2 mei 2024
Thank you for staying with us again. It is always a great pleasure for us to welcome you and to read your appreciating comment. It is a motivation for the whole team who is always giving its best to ensure that our guests will have a pleasant stay. Looking forward to welcoming you soon in Munich.

10/10 – Uitstekend

Kari

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel in perfectly situated in Hauptbahnhof and easy walking to old town and other places.
7 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 2 mei 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Rodolfo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast options. Friendly service and the staff mostly all speak English. The room was small but comfortable and clean. The only thing is that it is across the Central station which is convenient for traveling purposes but it also means lots of traffic and some buzz...
7 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 2 mei 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was exceptionally clean and its location in proximity to travel, dining, and shopping was excellent. One thing our group noticed was that the showers were not able to keep a consistent temperature for the 6 nights we stayed there - otherwise a great experience all around.
6 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 2 mei 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We will take care of the problems you mentioned and ask you to accept our apologies for this inconvenience. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Renato

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is just across the main station with the front desk providing you details on where to eat and how to head to your destination thru public transport.
3 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 2 mei 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Donald

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An excellent hotel in the centre of Munich. The hotel is very comfortable and the staff are truly wonderful.
7 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 2 mei 2024
Thank you for your excellent review and your kind words. We appreciate this very much and are looking forward to your next stay in our hotel.

10/10 – Uitstekend

Colin

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent accommodation, staff and facilities. Made very welcome.
3 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 2 mei 2024
Thank you for staying with us again. It is always a great pleasure for us to welcome you and to read your appreciating comment. It is a motivation for the whole team who is always giving its best to ensure that our guests will have a pleasant stay. Looking forward to welcoming you soon in Munich.

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location.
1 nacht verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 24 apr 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 – Goed

Ahmed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location and staff are friendly. I arrived early and They allowed me to check in early. Good breakfast
4 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 24 apr 2024
Thank you very much for your positive feedback and your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 16 apr 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time I stayed at this hotel and wish I had found it earlier. It is now my favourite hotel when I book my next trip to Munich...!!
2 nachten verbleven in april 2024
Reactie van Carola Bumann, PR/Marketing op 12 apr 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 – Goed

maria antonieta

2 nachten verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 2 mei 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Lorna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had urgently walked in with a need to get information to book! I had toleave hotel Italia because I did not like! My stay with Eden WOLFF HOTEL was fantastic! Staff extra courteous and special mention to Marian B , Hannah , Anna and another clerk on Sunday with white hair and others who I did not mention! Clerk who checked me in on Saturday 30 th of March at 8 am told me that I can go to the room early to check in so convenient! CAFE had good breakfast and had hard working worker I think Carlos and the housekeeper was very helpful too! Hotel had a glass elevator ! Staircase very impressive with many paintings and the lobby had a painted ceiling! Central station right across street and easy access for my Radius tours 3 minutes walk to go do my Salzburg Austria day tour! City sightseeing red bus was close few minutes walk! My airport bus stopped in the same street as this hotel! I was so enlightened I chose this hotel! My room was clean , windows can open ! I had a safe stay here! Room was quiet and door closes softly! The comforter was warm on my chilly night! Towels were good and the accessories like lotions and shampoo were pleasant aromas! very Overall real convenient stay! The hotel front desk clerks were very diligent! Lovely staff! I have to tell my friends and family in case they visit Munich choose this EDEN WOLFF HOTEL!
1 nacht verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 4 apr 2024
Thank you very much for giving us full points and for your very kind and detailed comment. We thank you especially for your appreciation of our work which is a great motivation for our team. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We hope very much that we may welcome you again during another trip to Munich and thank you for your recommendation.

10/10 – Uitstekend

Patrick, Westmont

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 24 apr 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 – Goed

DAVID LAZARO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Girl in the reception (don’t know her name) was really welcoming and nice, breakfast was very good and the room was cleaned. Don’t really have anything bad to say about my stay.
1 nacht verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 4 apr 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

2/10 – Ontzettend slecht

SIVAGNANAM

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not value for the money I paid
3 nachten verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 4 apr 2024
We are very sorry that you have not been satisfied with our services and that the hotel/the accomodation did not meet your expectations although we provided you a free up-grade. The unexpected fee that you mentioned refers to the charge for the breakfast, we suppose. As you did not have booked this service there was a surcharge. Our reception staff re-checked your booking and informed you that breakfast was not incuded in the booking we received. We regret this very much, but actually it was not our fault as the reservation files show. We are very sorry that you left our hotel with a negative impression and hope that there will be an opportunity to convince you of our services.

8/10 – Goed

steve

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was spacious, updated and clean. It's conveniently located right outside the train station, but good windows meant the room was quiet. The bed and pillows were very comfortable. The big fault was with the shower water temperature fluctuating from great to scalding hot (i had a red burn on my chest), also there is no door on the shower so water is easily sprayed onto the floor, and the pathetic hair dryer that overheated too easily. Otherwise we enjoyed our stay and would stay again.
4 nachten verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 4 apr 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are sorry for the unstable temperatures of the water in the shower and kindly ask you to accept our apologies for this failure. As we have been informed you contacted our reception staff regarding the problem and they could fix it.We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 – Goed

Timothy, Telford

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a good hotel. The location is absolutely superb for immediate access to Munich Hbf (main station), S Bahn and U Bahn. There are also trams passing the hotel and a taxi rank adjacent on Pfefferstraße. It’s simple to get from and to the airport. It’s a pleasant walk into the Old Town or you can jump on the S-Bahn and save your legs the 20 minutes walk. The rooms are fine. Possibly a little dated but ours was spacious and cleaned properly every day. Munich is a safe and conservative city and the hotel, despite being opposite the station, is in a safe and pleasant area. I’ll definitely stay at the Eden Hotel Wolff the next time I visit Munich.
6 nachten verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 4 apr 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Shaun

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good service
2 nachten verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 21 mrt 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was awesome. The staff was friendly, the room was comfortable, and the breakfast was awesome!
7 nachten verbleven in december 2023
Reactie van Carola Bumann, PR/Marketing op 21 mrt 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Dwight

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like to stay next to the main train station when I travel abroad because it’s convenient and you don’t have to haul your bags or take a taxi to get to your hotel. But train station hotels can have the problem of noise, bad environment and iffy quality. Not the Eden Hotel Wolff. It’s quiet, nice staff and rooms, and a really nice breakfast restaurant and buffet. You are near all the big sights, and all the city’s transport options are right there. What could be better?
3 nachten verbleven in maart 2024
Reactie van Carola Bumann op 21 mrt 2024
Thank you very much for giving us full points and for your very kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Junxin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great stay
5 nachten verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 15 mrt 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Jorge

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personal muy servicial y atento, hotel impecable.
1 nacht verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 25 mrt 2024
¡Muchas gracias por tus excelentes comentarios y por tus amables palabras! Nos alegra mucho que haya pasado un rato agradable en nuestro hotel y que haya quedado satisfecho con nuestros servicios. Esperamos darle la bienvenida pronto nuevamente y gracias por su recomendación.

10/10 – Uitstekend

Maria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice rooms and so close to the train station. very easy to get to the rest of the city
2 nachten verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 14 mrt 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Laurel Annette, Ryde

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel in a good location. Staff were all very helpful and friendly
3 nachten verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 14 mrt 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Everything!!!
6 nachten verbleven in maart 2024
Reactie van Carola Bumann, PR/Marketing op 14 mrt 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 – Goed

Takumi

Positief: Personeel en service, staat van de accommodatie en faciliteiten
丁寧でした
3 nachten verbleven in februari 2024
Reactie van Carola Bumann, PR/Marketing op 5 mrt 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

6/10 – Redelijk

Eunji

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Carola Bumann, PR/Marketing op 5 mrt 2024
Thank you for your feedback on your stay with us. We are glad that you have been generally satisfied with our services, but we regret that you obviously missed certain services and that we could not convince you completely with our services. If there have been special incidents your impression is based on please let us know as this would be very helpful for us to make improvements and to avoid mistakes in the future.We would appreciate to welcome you during your next stay in Munich to convince you of our services then.

10/10 – Uitstekend

Christine Beryl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Elegant, very clean and well- managed, comfortable and spacious room. Attached restaurant provided excellent breakfast and service. Dinner menu was adequate and good quality. Lovely lounge bar with log fire. We would have benefitted from tea and coffee making facilities in the room Also, there was no disposal bag for sanitary products. Our stay was excellent and staff were helpful and caring especially during our illness.
7 nachten verbleven in februari 2024
Reactie van Carola Bumann, PR/Marketing op 29 feb 2024
Thank you very much for your excellent feedback and for your kind and helpful comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

James Leslie

Positief: Personeel en service
Very nice hotel, friendly and efficient staff. The only thing I would have liked is coffee making facilities in the room.
7 nachten verbleven in februari 2024
Reactie van Carola Bumann, PR/Marketing op 28 feb 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

Valentina, Toronto

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beds are extremely comfortable. Rooms are specious and breakfasts is excellent.
1 nacht verbleven in februari 2024
Reactie van Carola Bumann, PR/Marketing op 28 feb 2024
Thank you very much for your excellent feedback and for your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 – Uitstekend

mark

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and helpful, breakfast buffet was very good and included in my rate, welcome drink in the lounge was a nice perk after a long travel day. Shower had good pressure. Bed was comfortable. I was on the 7th floor and was quiet.
5 nachten verbleven in februari 2024
Reactie van Carola Bumann, PR/Marketing op 28 feb 2024
Thank you very much for your excellent feedback and for your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

4/10 – Matig

Chun Yin

2 nachten verbleven in februari 2024
Reactie van Carola Bumann, PR/Marketing op 21 mrt 2024
Thank you for your feedback on your stay with us. We are very sorry that you have not been satisfied with our services. We regret that you obviously missed certain services and that we could not convince you completely with our services. It would be helpful if you let us know some more details or if there have been special issues your review is based on.