Dear Denise,Thank you for your feedback! We're glad you enjoyed our convenient location near the mall. We look forward to welcoming you back to Best Western Plus Bloomington Hotel soon.

Dear April,Nothing is more important to us than guest satisfaction, and we're very sorry to hear about your recent stay with us. Thank you for bringing this to our attention, and please reach out to us so we may investigate this issue further. We hope to regain your trust and confidence in us.

Dear Jason,Thank you for choosing Best Western Plus Bloomington Hotel and for sharing your lovely five-star review. We are delighted our wonderful pool area, delicious breakfast, and great value were just what you needed for a perfect stay. Your comments will be shared with the team, and we look forward to welcoming you back again soon.

Dear Gabriela,It brightens our day to know that you enjoyed your stay. Should your travels bring you back to the area, we hope you choose us for your stay again.

Dear Lizbeth,It was such a pleasure to welcome you to Best Western Plus Bloomington Hotel! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!

Dear Zelma,It brightens our day to know that you enjoyed your stay. Should your travels bring you back to the area, we hope you choose us for your stay again.

Dear Lindsay,Thank you for sharing your 3-star rating. We're glad your stay was satisfactory, but we aim to exceed just "ok." If there are specific areas you believe we could improve upon, we would appreciate your insights to help us enhance our service for your next visit. We look forward to the opportunity to provide you with a more exceptional experience.

Dear James,We appreciate your feedback, and we're happy to see much of your stay was pleasant. However, we apologize for any issues with the card reader and for any difficulty getting it resolved. We'll look into your comments further, and we hope to see you again should you be back in the area.

Dear James,Thank you for your feedback! We're pleased to hear you enjoyed your stay at Best Western Plus Bloomington Hotel and look forward to welcoming you back soon.

Dear Cecelia,Thank you for your kind words! It was a pleasure having you stay with us, and we look forward to welcoming you back to Best Western Plus Bloomington Hotel for another wonderful stay.

Dear Brett,Thank you for joining us at Best Western Plus Bloomington Hotel. It's great that you appreciated our budget-friendly rates. We value you as our guest and hope you return!

Dear Marselle,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back to Best Western Plus Bloomington Hotel for another great stay in the future.

Dear Hector,We're so happy to know that you enjoyed everything about your time with us, including our clean, spacious accommodations. Thank you so much for the perfect rating, and we hope to see you again soon.

Dear James,Thank you so much for the feedback. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon.

Dear Benjamin,Thank you for your feedback. Please accept our sincere apologies for the inconvenience you encountered while staying with us. When there is an unforeseen accident in the pool, we must take the appropriate steps to clean and shock the water to ensure all other guests' safety. Please know that a late checkout is sometimes not feasible to do, especially when we have other guests who reserved that room in advance. Nevertheless, we apologize once again for the incident that occurred while you were on our property. Thank you for choosing to stay with us and we hope that one day you will consider staying with us again.

Dear Sara,We are disappointed to hear about the inconvenience you encountered during your stay with us. Your concerns regarding the unsanitary room and closing of the pool are important to us, so our internal team look into these matters to ensure improvements are made swiftly. We apologize and hope for the opportunity to welcome you back for a stay that exceeds your expectations in the future.

Dear Stacey-Jo,Thank you for staying with us and for recognizing our convenience and proximity to the Mall of America. Providing a pleasant experience for our guests is one of our top priorities, and we're delighted that you enjoyed your time at Best Western Plus Bloomington Hotel. We can't wait to welcome you back again!

Dear Rick,Thank you so much for choosing to stay with us at Best Western Plus Bloomington Hotel. Our goal is to provide every guest with pristine accommodations, so we're thrilled our commitment to this shone through during your visit. It's also great to read you were able to take advantage of our convenient location. The pleasure was truly ours, and we hope you'll choose to visit us again soon.

Dear Rafael,Thank you for visiting Best Western Plus Bloomington Hotel and for your fantastic review! We're happy your stay exceeded your expectations and that our hotel's ideal location near the Mall of America was convenient, keeping you out of the elements. In addition, thanks for highlighting our spacious accommodations, on-call shuttle, and helpful service. It was nice having you as our guest, and should you come back to Minneapolis, we hope you will consider staying with us again.

Dear Lanny,It was our pleasure to provide you with clean, quiet accommodations. We're glad your overall stay was pleasant, and we appreciate your suggestions about the curtains and scent. We will be sure to take your constructive comments into consideration as we continuously strive to make improvements for the benefit of our guests. The next time you're in the area, please come back to see us for a truly exceptional experience.

Thank you for providing your review! It is wonderful to hear you enjoyed our convenient location near the local attractions. If you have any suggestions as to how we can make your next stay an exceptional one, please feel free to reach out and let us know. It was a pleasure having you here, and we hope to welcome you back again soon.

Dear Kim,We're so happy to know that you had a great time with us overall and that our friendly team members impressed you during your visit. Your five-star rating means the world to us, and we hope to see you again soon.

Dear Karen,It brightens our day to know that you enjoyed your stay. Should your travels bring you back to the area, we hope you choose us for your stay again.

Thank you for choosing Best Western Plus Bloomington Hotel and for sharing your kind review. We are delighted you had the opportunity to enjoy the indoor pool. We look forward to welcoming you back for many more memorable visits.

Dear Armand,Thank you for being our guest. We trust you had a comfortable stay at Best Western Plus Bloomington Hotel! Our team hopes to see you again.

Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Dear Rosa,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you as our guest, and we hope you return soon.

Dear Andrew,Thank you for choosing Best Western Plus Bloomington Hotel. It's wonderful to hear you appreciated our convenient location near the mall. We greatly enjoyed having you stay with us and look forward to welcoming you back soon!

Dear Kenneth,We're delighted you enjoyed your stay at Best Western Plus Bloomington Hotel! Please come see us again soon.

Dear Danielle,Thank you for staying with us and for your review. We are disappointed your visit was not as expected, and we apologize for any inconvenience you experienced regarding noise. Please know we are always here to assist if you have concerns during your visit. We appreciate your feedback and hope you will consider staying with us again in the future.

Dear Marcela,Our day is brightened by your outstanding rating of Best Western Plus Bloomington Hotel! It's great that our family-friendly pool area and proximity to the Mall of America made your stay pleasant. Thank you for your thoughtful praise, and we hope to see you again.

Dear Kit,We greatly value your recognition of our team's hospitality. It was a pleasure hosting you, and we look forward to welcoming you back to Best Western Plus Bloomington Hotel for another wonderful experience.

Dear Gao,Thank you for being our guest recently. We're delighted our spacious accommodations suited your needs well, and we appreciate you mentioning our high standards of cleanliness and peaceful atmosphere. Your feedback will be shared with housekeeping to ensure any odor issues are dealt with swiftly. It was a pleasure having you here at Best Western Plus Bloomington Hotel, and we hope you return soon!

Dear Cheryl,Cleanliness, comfort, and convenience can always be found at Best Western Plus Bloomington Hotel! We are so happy our accommodations served you well, and we hope to welcome you back in the future for an even better experience. Take care!

Dear Dianne,Thank you for your review. It was such a pleasure having you stay with us, and we are delighted you had an enjoyable experience. Receiving recognition for our impeccable accommodations, hospitable team, and fantastic amenities is always appreciated. That said, we apologize for your disappointing shuttle experience, and we'll be sure to share your concerns with our team for further consideration. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

Dear Tonisha,Thank you for your review. We sincerely regret to learn of your disappointment with your recent experience. Your feedback will be shared internally to ensure our high standards of hospitality are being met. Please know that when booking through a third-party company, billing inquiries should be dealt with through them. We encourage you to reach out to the site you booked with and hope this issue is resolved quickly. It was a pleasure having you here, and we hope you return soon.

Dear Chad, Thank you for choosing us and taking the time to post a review. We are delighted you had such an outstanding experience throughout our hotel and that you appreciated the convenience of our shuttle service. Reviews such as yours mean a lot! Thank you again; we look forward to welcoming you back to Best Western Plus Bloomington Hotel.Best Regards,G PikeGeneral Manager

Dear Michael, Thank you for being our guest at Best Western Plus Bloomington Hotel. We love knowing how pleased you were with our location and appreciated the easy access to the Mall of America. We value your business and hope to see you again soon. Best Regards,G PikeGeneral Manager

Dear Leah, Thank you for taking the time to post your review. We apologize for not meeting some of your expectations and the frustrations you experienced during our peak season, and we want to thank you for your patience. We are always looking for opportunities to improve our guest experience, so we are grateful for all of your feedback. We are also sorry for the concerns you had with the breakfast. We will share your comments with our team to ensure this is not repeated. We hope you and your kids will reconsider us again so we can provide you with the seamless visit you deserve.Best Regards,G Pike,General Manager