Dear Mr. Michel,First of all, we would like to thank you for taking the time to share your kind feed-back.We are sorry to hear that your experience did not meet your expectations, since it seems like no issue has been reported during your stay. Please, feel free to contact us directly if you wish to speak further about this. We sincerely hope to have the chance to welcome you back at Rosa Grand Milano - Starhotels Collezione.Best regards,

Dear Anna, Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back

It is such a pleasure to read your comments and that you enjoyed our facilities and services. Your review was immediately shared with all of our team to thank them for their professionalism end dedication to our guests.

Dear Roosje, We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping. We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future.

Dear Anonymous, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We are very happy to have contributed to making your stay in Milan a memorable one. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards,

Dear Guest, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We are completely in agreement with you: our location is fabulous - so close to all the main attractions of the city. We strive everyday for the highest standards in quality service, and your kind words repay us for those efforts. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Serena Polettini Guest relation department

Dear Guest, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We are very happy to have contributed to making your stay in Milan a memorable one. During your next stay with us at Rosa Grand, we invite you to take the opportunity to appreciate our Aperitivo “Il Milanese”, which takes place every Wednesday in our Grand Lounge Bar, from 6.30 pm onwards. We are looking forward to welcoming you back again in the heart of Milano. Best regards, Denise Bastiancich Guest relation department

Dear Guest, Thank you for your very kind review following your recent stay at the Rosa Grand Milano - Starhotels Collezione. I am delighted to hear you had a fantastic experience and particularly appreciated both our unbeatable location and service quality. Thank you for recommending us to others and we look forward to welcoming you back very soon! Sincerely,

Dear Guest, Thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione on Expedia. It is such a pleasure for us to read your review. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and make shopping. We are looking forward to welcoming you back soon in the heart of Milan. With our best regards, Jessica - Guest Relation Department

Querida Laura,Es un placer leer tu comentario sobre nuestro hotel.Nos alegramos que haya tenido una excelente estancia con nosotros y esperamos verla pronto.

Dear Julio,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and we are glad you enjoyed it. All team hopes to welcome you back soon

Dear Lambros,We are sorry to read that you did not have a satisfactory experience in our property. We are in the process of a soft refurbishment to many hotel rooms, so we are sure upon your next visit you will find even better rooms.Please do not hesitate to contact us upon your next reservation in order to take even more care of you.

Dear Sait,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us and that you enjoyed especially our location and our comfortable rooms.We hope to welcome you back to the Rosa Grand in the near future.

Dear Mr. Abba Hay,thank you for taking time to leave us a great review!We are very happy to have contributed to making your stay in Milan a memorable one.We look forward to welcome you back!

Dear Ms. Dalia,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We are deeply sorry for the inconvenience occurred during check-in. We are glad that we were able to move you in a quiet and convenient room immediately.Rest assured that we took good note of your room preferences and we will do our best to assign you a room accordingly for your next stay Milan. We look forward to welcome you back!

Dear Mr. Hattan,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We look forward to welcome you back!

Dear Ms. Lyndie,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It is a pleasure for me to read that even though you had an issue during check-in, which we are really sorry for, you enjoyed your stay with us and for this we do thank you wholeheartedly.We sincerely hope to welcome you back.

Dear Ms. Karen Loraine,thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. The Team and the Management at Rosa Grand Milano work hard to deliver an exceptional guest experience to make guests feel at home when staying with us. We all hope that you will get the chance to visit us again the next time you are in Milano.

Dear Mr. William,First of all, we would like to thank you for taking the time to write lovely words regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.Thank you for mentioning Maria Elisa, She is truly passionate about hospitality and creating special moments for our guests. Please know that I have already share your positive feedback with her, in recognition of her efforts.We are glad you enjoyed our unbeatable location, close to all the main attractions of Milan and convenient spot for our guests to explore the city and go shopping. We look forward to welcome you back!

Dear Ms. Carolina,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. Our guests usually enjoy our linens and towels, it saddens us to read their quality didn't meet your expectations. Rest assured that we have shared your comments to the relevant managers who appreciated your constructive feedback.We look forward to welcome you back!

Dear Ms. Arianne,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It is really a pleasure for us to read that you had an excellent experience staying with us.We look forward to welcome you back!

Dear Mr. Luis,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We are glad you decided to stay with us to celebrate such a special occasion! It's a pleasure for us to read that you enjoyed your stay with us and that we made your birthday more special.We look forward to welcome you back.

Dear Noriko,Thank you for staying at the Rosa Grand and for taking the time to share your positive experience with us.We hope to welcome you back to the Rosa Grand in the near future.

Dear Karen,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us and that you enjoyed our central location.We look forward to welcome you back again soon.

Dear Ms. Mariana,thank you for taking time to write lovely words towards Rosa Grand Milano - Starhotels Collezione.We couldn't agree more with you, our location is PRIME, so close to all the main attractions of Milan.We work hard to deliver an exceptional guest experience, for that it is really a pleasure for us to read that you and your family enjoyed your one week stay with us.We look forward to welcome you back at Rosa Grand Milano - Starhotels Collezione.

Dear Li Ray,Thank you for taking the time to share your recent experience at Rosa Grand Milano.We are deeply sorry to acknowledge that the room assigned did not meet your expectations. We would like to inform you that we noted your preferences in order to always assign you the bedroom that more closely matches your own needs.We sincerely hope to have the chance to restore your faith in our hotel and have you as our guest again in the near future.

Dear Mr. Sergio,thank you for taking time to write wonderful words towards Rosa Grand Milano - Starhotels Collezione.We are glad to hear that you had a phenomenal stay with us.Rest assured that we have passed on your feedback regarding the internet to the concerned department so that issues like these will not be faced anymore.Looking forward to welcome you back!

Dear Ms. Caroline,thank you for taking time to leave us a review.It is a pleasure to read that you had a pleasant stay with us. We look forward on welcoming you back at Rosa Grand Milano - Starhotels Collezione.

Dear Ms. Giannina,thank you for giving us the perfect score!We are very happy to have contributed to making your stay in Milan a memorable one.We look forward on welcoming you back at Rosa Grand Milano - Starhotels Collezione.

Dear Mr. Luis,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It's an honor for us to read that you would give us 6 stars! Thank you for mentioning our nice and efficient colleagues from the front desk, specially Alessandro. Please know that I have already share your positive feedback with them, in recognition of their efforts.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We also thank you for sharing your feedback regarding our “Sfizio” restaurant, which offers a wide selection of dishes for a full tasting journey, where our Chef’s cuisine meets the Italian traditions combining them with contemporary touches.

Dear Alessia,thank you for taking the time to leave us a good review! We are very happy to have contributed to making your stay in Milan a memorable one.We look forward to welcoming you back.Best regards,

Dear Renato,Thank you for staying at the Rosa Grand and for spending the time to give your feedback. We are happy that you had a pleasant experience with us and we hope to welcome you back soon.

Dear Ali,Thank you for staying at the Rosa Grand and for spending the time to write this review.We are glad to know that, despite the misunderstanding regarding a double pre-authorization taken by mistake during the cashier closure, you had a pleasant stay with us.We are happy to know that the issue was promptly solved during your stay by our staff.Our room service is available for 24 hours and from 11pm to 6 am the menus options are reduced, but we also provide some hot meal options and sandwiches.We thank you once more for your positive feedback, which will motivate us to improve day by day . We look forward to welcome you back soon at Rosa Grand Milano.

Dear GebranOn behalf of our entire team, we wanted to thank you for your continued support and loyalty. It is such an honor to know that, once again, you had a pleasant stay with us and we hope to maintain our high level of service in the future.We look forward to welcome you back again soon.

Dear Swetang, It is such a pleasure to read your comments and that you enjoyed our facilities and services. Your review was immediately shared with all of our team to thank them for their professionalism end dedication to our guests.We look forward to welcoming you back.

We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. It is a real pleasure to read that you appreciated our property and look forward to welcoming you back!

Dear Chiradeep, Thank you for your review. We work hard every day to achieve a high level of service towards our guests and your comments were very gratifying, which in turn, motivates us to continue is this direction. We look forward to welcoming you back.We are a 4 star hotel with all the facilities of a 5 star hotel, wit the added bonus as yo mentioned of the unbeatable location.

Grazie Francesco per la sua recensione 10/10. Non vediamo l'ora di accoglierla presto!

Dear Resit, Thank you for your 10 out of 10 score. We look forward to welcoming you back! The Management

Dear Ana,Thank you very much for letting us know your experience at Rosa Grand Milano - Starhotels Collezione was excellent!We hope to see you soon.

Dear Mayu,Thank you so much for your positive feedback and for choosing the Rosa Grand Milano - Starhotels Collezione.We hope to welcome you back soon.

Dear Joelle, We were very disappointed to read that you did not have a pleasant stay with us. We always try to offer a unique and personalized experience.I invite you to contact us directly to better understand the issues you encountered.

Grazie mille Francesca per il suo feedback 5/5. spero di VederLa presto!

Grazie mille Luciana per il Suo feedback. Mi spiace che la Sua esperienza non fosse in linea con le Sue aspettative. Le sarei grato se potesse fornirci i dettagli di quanto accaduto perché ci aiuterebbe ad identificare meglio le criticità e a trovare le giuste soluzioni.

Thank you Mayuko for your feedback. I am pleased you had a plesant experinece and look forward to welcoming you back soon!

Dear Jarko, Thank you for your review. I am pleased that you had and overall pleasant experience and look forward to welcoming you back

Dear Moez, Thank you for taking the time to share your experience and for the 5 star review. We are pleased that you enjoyed your experience with us and look forward to welcoming you back.

Dear Tobias, It is such a pleasure to read your comments and that you enjoyed our facilities and services. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping.

Dear Capri, Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back.