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Beoordelingen van Waldorf Towers South Beach

2.5 out of 5
Waldorf Towers South Beach
860 Ocean Drive, Miami Beach, FL

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 461 van 1008 beoordelingen" "
Gastenscore: 8 - Goed. 330 van 1008 beoordelingen" "
Gastenscore: 6 - Redelijk. 110 van 1008 beoordelingen" "
Gastenscore: 4 - Matig. 50 van 1008 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 57 van 1008 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2020
Reactie van Adnan J - General Manager op 10 feb 2020
Thanks for perfect rating!

8/10 – Goed

Tina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel vlakbij strand
Hotel ligt in levendige buurt, tussen allemaal hotels en gezellige terrasjes. Tegenover parkje aan het strand. Mooie plek!
Reactie van Daniel Mayer op 26 mei 2017
Tine, Happy to read that you enjoyed our location and hotel. We are indeed in the heart of Ocean Drive! Hope to see you back soon!

8/10 – Goed

Tina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel op toplocatie
Op toplocatie in Miami Beach, ruime kamer met allerlei gratis toiletartikelen.
Reactie van Daniel Mayer op 28 apr 2017
Thank you so much for your comments! We will be really glad to see you again! Kind regards,

8/10 – Goed

Phil, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel excellent in price category. Good check-in & check-out. Nice room. Stylish. Modern bathroom. Let down by disappointing restaurant. Food quality poor and overpriced. Service a little patchy. Free wifi fine for first day. Wifi not working day two.
Reactie van General Manager op 17 jan 2017
Dear Phil! Sorry for restaurant experienced you have had. Although it is a separate entity I will ensure to bring this up to their management. I am happy to read that your hotel stay was great! We are awaiting to see you with us again!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima hotel midden in uitgaansleven van South Beach, Direct aan strand
Reactie van General Manager op 13 sep 2016
Dank Je!

8/10 – Goed

Johannes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

2/10 – Ontzettend slecht

Mariusz

Reisde met partner
Negatief: Voorzieningen
Could not sleep.i can hear every step from a room above.rooms doesn’t have proper window blinds to black out a room at night time from outside lights and daylight
2 nachten verbleven in mei 2024
Reactie van Waldorf Towers Miami Beach op 19 mei 2024
Thank you for staying with and for your feedback!

2/10 – Ontzettend slecht

BOUAVONE, Manhattan Beach

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Your lovely and terms didn’t align with their. Immensely I cancelled because I thought it was the Waldorf Astoria. I texted them to cancel and they said only exists can cancel it and I went to Expedia page and it said to contact Waldorff. It’s misleading and didn’t provide credible options to cancel. I need a refund.
4 nachten verbleven in mei 2024
Reactie van Waldorf Towers Miami Beach op 19 mei 2024
Hello please reach out to the property, we are more than willing to help you resolve the issue. Please be mindful that some reservations made are subject to a cancellation fee post booking. Thank you for your feedback!

8/10 – Goed

Ellen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Waldorf Towers Miami Beach op 19 mei 2024
Thank you for staying with and for your feedback!

8/10 – Goed

Matthew

Reisde met partner
Negatief: Personeel en service
The hotel is in a fantastic location right in the middle of the ocean drive strip. Less than 3 mins from the beach. Five minutes to the Versace mansion. Right in the middle of many art deco properties. Now for the not so good. The service at check-in was not friendly. The valet parking staff were rude. You have to walk through the patio restaurant to enter the hotel - including dragging your luggage up crowded steps through tables of people eating while the staff stand and watch. While updated the hotel is a vintage property. The rooms are tiny and the walls are thin - we could hear the folks in the next room talking often. It was also a challenge to get the A/C set to cool the room properly. You have to put a key in a slot in the wall to turn on the power. The room will be hot when you first check in. If you’re looking for a property in the trendy strip in south beach this place will do you well. Just understand the property is older. Again - not saying this is a bad place. It is exactly what it is supposed to be.
5 nachten verbleven in mei 2024

6/10 – Redelijk

Delena

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We had a view of South Beach from our room but the windows were filthy. A lot of noise came through the door and windows. The carpets in the hallway were very dirty and stained. The room was clean. The staff was helpful except we found out that they overcharged us for the valet service.
3 nachten verbleven in mei 2024
Reactie van Nicole op 13 mei 2024
Thank you for staying with us! We apologized for the inconvenience. The hotel will be renovated in September on this year, we hope you can came back again and have a better experience.Regarding the valet.. please call us and we check what happened and if its like that we will refund you of course.thank you!

10/10 – Uitstekend

Alicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van NG op 15 mei 2024
Thank you for staying with us!

10/10 – Uitstekend

josh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a wonderful stay. The staff and bartenders and everybody in the Waldorf was amazing. I loved all the Argentinian people they were amazing what an amazing place to stay.
6 nachten verbleven in mei 2024
Reactie van Waldorf Towers Miami Beach op 13 mei 2024
Thank you for staying with us and for your feedback!

10/10 – Uitstekend

kiarash

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Waldorf Towers Miami Beach op 13 mei 2024
Thank you for staying with us and for your feedback!

8/10 – Goed

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice and the area was great. The only thing was the bed was very low and it wasn’t good on our backs. Other than that it’s a great hotel to use.
3 nachten verbleven in mei 2024
Reactie van Waldorf Towers Miami Beach op 11 mei 2024
Thank you for staying with us and for your feedback!

10/10 – Uitstekend

Ricardo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good food, calm, friendly
1 nacht verbleven in mei 2024
Reactie van Waldorf Towers Miami Beach op 9 mei 2024
Thank you for staying with us and for your feedback!

4/10 – Matig

Moran

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is old, pictures are NOT reflective of the property in reality, room was VERY small and outdated, and overall the price was VERY high for the quality. The elevator was out of service and had to carry suitcases through the stairs to the third floor.
2 nachten verbleven in mei 2024
Reactie van Waldorf Towers Miami Beach op 9 mei 2024
Thank you for staying with us and for your feedback!

10/10 – Uitstekend

Janet, Davenport

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Held luggage till time to check in.
1 nacht verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 2 mei 2024
Thank you for staying with us and for your feedback!

10/10 – Uitstekend

Naheeda

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed my stay. It was close to everything and I did not need a vehicle to get around. Only when I did activities other than South Beach.
2 nachten verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 1 mei 2024
Thank you for staying with us and for your feedback!

8/10 – Goed

Marine

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location: 5 min walk from the beach. Exceptionally friendly staff: VERY nice people, responding to your questions fast and resolving any issues. What i didnt like was cleanness: hallway carpet needs replacement, curtains and windows dusty. In summary, i would choose this hotel again because of great stuff, location, and price.
5 nachten verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 1 mei 2024
Thank you for staying with us and for your feedback!

10/10 – Uitstekend

Ram

1 nacht verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 19 mei 2024
Thank you for staying with and for your feedback!

10/10 – Uitstekend

Raheem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 1 mei 2024
Thank you for staying with us and for your feedback!

6/10 – Redelijk

Andy, Gower

Reisde met partner
Negatief: Voorzieningen
Hotel was average, not super clean and kinda noisy. It was convenient located for the beach and city transportation.
2 nachten verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 26 apr 2024
Thank you for staying with us and for your feedback!

10/10 – Uitstekend

Fredy, North Aurora

1 nacht verbleven in april 2024
Reactie van ng op 15 mei 2024
Thank you for staying with us!

6/10 – Redelijk

Anthony

3 nachten verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 26 apr 2024
Thank you for staying with us and for your feedback. Please reach out to the property if there were any issues during your stay!

8/10 – Goed

dean

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the action
2 nachten verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 25 apr 2024
Thank you for staying with us and for your feedback!

8/10 – Goed

Toni

Reisde met partner
Positief: Netheid, personeel en service
the staff at the hotel made this a fine stay. Carl was awesome, friendly, knowledgeable, accommodating and always asked if there was something else he could do. I booked through Expedia, got a fair rate, when i checked I discovered the AC was not functional for the room I had requested, top floor king with ocean view. Carl made it ok by allowing me to choose from the available rooms. I ended up taking the top floor king with ocean view, it was a spacious room, great views, albeit a tad hot during the day but was ok because it had a ceiling fan, and I was able to leave the door open to the hall which was AC'd. he offered me a free breakfast for the inconvenience. the staff were also accommodating. the hotel is in the heart of south beach, it was thumping but fun throughout my stay.
2 nachten verbleven in april 2024
Reactie van NG op 23 apr 2024
Thank you for staying with us and for your feedback! We hope you can came back to stay with us again!

6/10 – Redelijk

rudy

Positief: Voorzieningen
Negatief: Netheid, personeel en service
When I went to check in, the check in system was down, the receptionist didn’t seem to care people were inconvenienced, very laza fair attitude. The room above mine someone was moving all the furniture and stomping in heels most of the night, the floor/ceiling was so thin. The comforter and sheets had stains.
1 nacht verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 22 apr 2024
Thank you for staying with us and for your feedback!

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a fantastic hotel in the middle of the Art Deco Area! Our room was an ocean view and it didn't disappoint. The restaurant Icon has amazingly food and drinks. We thoroughly enjoyed our stay!
2 nachten verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 20 apr 2024
Thank you for staying with us and for your feedback!

8/10 – Goed

Faron

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Near the beach and many options for restaurants, which is great.
4 nachten verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 18 apr 2024
Thank you for staying with us and for your feedback!

8/10 – Goed

Steve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great people watching on Ocean blvd
1 nacht verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 17 apr 2024
Thank you for staying with us and for your feedback!

10/10 – Uitstekend

Claire

Reisde met een groep, Reisde met familie
Positief: Personeel en service, voorzieningen
Great for area! Super friendly staff
1 nacht verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 17 apr 2024
Thank you for staying with us and for your feedback!

6/10 – Redelijk

Adrien

Our room was clean but it smelled like sewage on and off. The breakfast was overpriced for the quality and our server wasn't really hospitable. I like that we had access to lounge chairs on the beach but this hotel left not much to desire for a return.
3 nachten verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 13 apr 2024
Thank you for staying with us and for your feedback!

6/10 – Redelijk

Shelley-Ann

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The room was extremely Small- Could use some upgrading overall - nice vibe regardless.
2 nachten verbleven in maart 2024
Reactie van Waldorf Towers Miami Beach op 12 apr 2024
Thank you for staying with us and for your feedback!

2/10 – Ontzettend slecht

Boun

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 12 apr 2024
Thank you for staying with us and for your needed feedback. Please reach out to the property and speak with us regarding any that occurred during your stay!

8/10 – Goed

Daisy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Ng op 10 apr 2024
Thank you for staying with us!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Waldorf Towers Miami Beach op 7 apr 2024
Thank you for staying with us and for your feedback!

8/10 – Goed

Mateo

4 nachten verbleven in maart 2024
Reactie van Waldorf Towers Miami Beach op 20 apr 2024
Thank you for staying with us and for your feedback!

10/10 – Uitstekend

Stedman

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is perfectly place on Ocean drive. Clean room, Hot water!!! and No issues, no bugs, nothing. Only issue was keys got deactivated but other than that the hotel was great!
2 nachten verbleven in maart 2024
Reactie van Waldorf Towers Miami Beach op 6 apr 2024
Thank you for staying with us and for your feedback!

4/10 – Matig

Sally

Reisde met een groep
Negatief: Personeel en service
We faced to much troubles and we got charged twice for the stay fees and they used our credit card without permission … the female staff was rude and unprofessional
3 nachten verbleven in februari 2024
Reactie van Waldorf Towers Miami Beach op 6 apr 2024
Thank you for staying with us and for your feedback! We aim for amazing service at the property, apologies for any issues that occurred with the staff.

2/10 – Ontzettend slecht

Shantal

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The area was great! The stuff was good. The rooms are not big like it seems in the pictures, when it rains the roof is leaking on the stairs! My boyfriend and I got stuck on the elevator two times and the firefighters had to come get us out! I would never stay there again
5 nachten verbleven in maart 2024
Reactie van RP op 26 mrt 2024
Dear Shantal.Thank you for your review and for choosing to stay with us. We do take all comments very seriously and we had looked into the elevator issues that you mentioned. Please accept my apologies and I can assure you that the elevator meets all City of Miami Beach requirements for proper operation. We will have the unit inspected again after the issues that you mentioned. We are also investigating the leaks that you mentioned on the stairs. We will continue to work on our products and services and hope that you will give us another opportunity on your next trip to Miami Beach.

4/10 – Matig

Yadin

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We went for spring break, worst mistake ever. Had we gone any other time this would be a 10/10 but we didn’t. When we checked in they didn’t even let us know about the valet parking, took us 1 hour and 30 minutes to find parking since everything was closed. I wanted to end our trip on day one honestly cuz of the parking situation. They were able to reimburse us some of the money we spent for parking but not all.
4 nachten verbleven in maart 2024
Reactie van NG op 26 mrt 2024
Thank you for your feedback! We apologized but in spring break the city control this area and there is nothing we can do from here due to is for security measures that they closed the street that's why the parking that we work with is located on these time in Collins Av. This is the Heart of South Beach were people used to came for the restaurants and bar around the area so becomes really busy. We hope you can came in other time of the year.Thank youNicole

2/10 – Ontzettend slecht

marc

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van NG op 26 mrt 2024
Thank you for staying with us!

2/10 – Ontzettend slecht

Blake

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Couldn’t even get in the front door there was so many people. Didn’t even check-in. No refund issued either.
1 nacht verbleven in maart 2024
Reactie van RP op 21 mrt 2024
Dear Blake.Please accept my apologies for the issues that you encountered in Miami Beach.It seems that you booked your reservation during Spring Break and there were more people than usual in the area. The city placed restrictions and there were minimum incidents reported during these days.Your reservation can only be change or updated by contacting Expedia. The hotel did have a room reserved under your name for the day and hope that the issue in Miami Beach does not reflect against the services provided by the hotel. Hope that you will give us another opportunity at a different time.

8/10 – Goed

Scott, New York

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
parking was a joke never again
1 nacht verbleven in maart 2024
Reactie van NG op 26 mrt 2024
We apologized if you came in spring break, the city controls the area and close the street for security. We hope next time you came in a regular seasonThank you

6/10 – Redelijk

Tracie

1 nacht verbleven in maart 2024
Reactie van ng op 20 mrt 2024
thank you for staying with us!

2/10 – Ontzettend slecht

THARUN

1 nacht verbleven in maart 2024
Reactie van Waldorf Towers Miami Beach op 6 apr 2024
Thank you for staying with us and for your feedback!

10/10 – Uitstekend

Tabra

Reisde met een groep, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So close to the beach and lots off dining options
1 nacht verbleven in maart 2024
Reactie van RP op 18 mrt 2024
Dear Tabra.Thank you for staying with us and for taking the time to review our hotel.I'm so glad that you enjoyed your stay and gave us an excellent score.We look forward to your next stay with us.

2/10 – Ontzettend slecht

Jimmy

Reisde met partner
Positief: Personeel en service
No parking Valet 3 blocks away & $130 Cops had all streets closed
1 nacht verbleven in maart 2024
Reactie van NG op 17 mrt 2024
Thank you for your opinion. From Thursday till Sunday of these weekends they closed the Street for Security. Please do not take the spring break coverage and restrictions against the hotel and hope that you will visit us again in the future.

10/10 – Uitstekend

tyana

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I really enjoyed my stay at this property. Everything was great! The restaurant is very great too !
2 nachten verbleven in maart 2024
Reactie van NG op 17 mrt 2024
Thank you for your feedback and for staying with us!