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Beoordelingen van The Penguin Hotel

3.5 out of 5
The Penguin Hotel
1418 Ocean Dr, Miami Beach, FL

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 406 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 305 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 147 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 67 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 79 van 1004 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice location, clean room but a bit small. Also no microwave or coffeemaker in the room. The pool is very small and is only for max 20 people at the neigbour-hotel.
3 nachten verbleven in februari 2020
Reactie van Sukhee op 23 feb 2020
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with us Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami. Sincerely, Penguin Hotel Miami Beach

8/10 – Goed

rene

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
prima hotel op leuke locatie
Prima hotel op een heel leuke locatie. Vlak aan het strand en midden in het feest gebeuren in Miami beach. Leuk voor een paar dagen. We hebben genoten!
2 nachten verbleven in februari 2020
Reactie van Sukhee op 13 feb 2020
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with us Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami. Sincerely, Penguin Hotel Miami Beach

10/10 – Uitstekend

Abdiel

Positief: Netheid, staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in mei 2024

6/10 – Redelijk

valerie

Reisde met een groep
Negatief: Personeel en service
Endroit très bien situé mais le personnel n’est pas très accueillant et serviable
3 nachten verbleven in mei 2024

6/10 – Redelijk

David

Positief: Personeel en service
Negatief: Voorzieningen
Huge corner room, very quiet. Absolutely need in-room or on-site coffee and microwave. Staff was very helpful and friendly!
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Cheryl

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place ! Very clean and friendly staff.
1 nacht verbleven in mei 2024

4/10 – Matig

Paola

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pool is very Tiny the lounge chairs are old and dirty. Rooms are very small definitely needs to be upgraded
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Bruce

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The rooms are nicely furnished and very clean and new.They are small but perfect.The location is the best in South Beach.You can walk anywhere.We loved our stay
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Deepy

Negatief: Netheid, staat van de accommodatie en faciliteiten
Poor customer service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jocelyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff! They were caring, friendly and they do an amazing job in making sure you are enjoying your stay. I loved the amenities this hotel came with. I will definitely be staying with Penguin Hotel again. Thank you Expedia for making that possible!
3 nachten verbleven in mei 2024

4/10 – Matig

Marissa A, San Antonio

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
location but staff terrible attitude at Penguin Hotel
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Annie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

8/10 – Goed

Michele, BROOKLYN

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
I wasn't sure what block the hotel was on, so I called and the person, John, who answered the phone was not much help. I asked him what the was the cross street(s) of the hotel, and at first, he said he didn't know and then said, "google it." That was the one thing, I thought was rude and unprofessional. However, once reaching the hotel, the lady at the front desk, was very welcoming. the Free breakfast is not on the hotel grounds, it's across the street, but it is worth it, it's a full breakfast (food well-seasoned) and good coffee. The hotel is a little dated, which isn't a big deal. The hotels itself and especially the room was very clean!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is truly awesome. Right on ocean drive, crazy close to the beach, lots of outside action taking place walkable to lots of places. I loved my stay here
4 nachten verbleven in april 2024

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk staff was friendly and helpful. Great location and accommodations for the price. I would stay here again.
1 nacht verbleven in april 2024

6/10 – Redelijk

Timo

Reisde met partner
Das Hotel ist leider sehr in die Jahre gekommen. Grundsötzlich ist es von der Lage super . Das Frühstück ist schrecklich. Dies muss man im Präsidenten Hptel einnehmen. Es ist nur massenabfertigung und wie in einer Kantine. Die Bar im Hotel ist nicht mehr geöffnet und einen Pool darf man auch nur vom Nachbarhotel nutzen. Für einen kurzen recht preiswerten Trip reicht dieses Hotel vollkommen aber für eine längere Reise würde ich es nicht empfehlen
5 nachten verbleven in april 2024

10/10 – Uitstekend

Yolanda Maribel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed out stay at the Hotel
4 nachten verbleven in maart 2024

8/10 – Goed

Gianluca

Reisde met partner
Positief: Personeel en service, voorzieningen
excellent breakfast, great position room quite old and excessively noisy due to the near aircooler of the adjacent building
2 nachten verbleven in april 2024

10/10 – Uitstekend

Marcos Tadashi

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
É ótima a localização! Está bem próxima da Lincoln Road e da praia! A Ocean Drive se tornou um boulevard em frente ao hotel, estando fechada para o trânsito de veículos, tornando ainda mais fácil o acesso à praia. Toalhas são oferecidas gratuitamente aos hóspedes para ir à praia. O café da manhã fica no Hotel President, que está localizado aos fundos (na Collins Avenue). Estava tudo muito delicioso! Os quartos só são limpos a cada três dias, mas podem ser limpos neste intervalo, caso o hóspede solicite.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Nadiia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice hotel and staff
2 nachten verbleven in maart 2024

10/10 – Uitstekend

louis, Montreal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Charmian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room is spacious, clean, big nice bed. Breakfast included, a lot of options to eat, close to restaurants, and discotheque
2 nachten verbleven in april 2024

8/10 – Goed

Alexandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Art Deco historic district, close to beach
1 nacht verbleven in april 2024

10/10 – Uitstekend

Carlene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were so kind I had arrived On Miami Beach to unload car. Walked up the curb and tripped and fell broken arm and shoulder my husband went back to the hotel with paperwork from Hospital and they refuned all charges except that day. There are nice people and businesses. When back on my feet going back
4 nachten verbleven in april 2024

6/10 – Redelijk

Wendy elizabeth

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
It's a nice property but definitely could use a deep clean in areas. Great for the price in the area!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Michel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was just perfect for our 5-night stay. Family of 3. I wish I could give more than 5 starts. The place is perfect but standard. This is a 3-star hotel but that has EVERYTHING you need. First LOCATION, LOCATION and LOCATION, Directly on Ocean Drive, the rooftop pool, the perfect but simple breakfast included, towels are always available, very clean, front terrace that you can use without having to buy a drink or meal and great staff. A special thank you to CARMEN for all the directions and made me discover the best coffee in the area. Here is good information to know. There are 3 hotels. You have access to all of them. The Penguin on Ocean Drive with the great terrace. There are no cars on that section of the street. So very calm and beautiful park and beach just in front. There is no bar and no restaurant that makes it even better since you can use the terrace as you want. Go grab a meal to take out with a bottle a wine and just enjoy it on the Terrace. The President Hotel on Collin. One minute walk. That is where you can get your breakfast and the bar. The President Villa on Collin. One minute walk. That is where you will find the pool. You have about 6 feet between building. So, no view from your room. We did not open the blinds for 5 days. Not a big deal for us. It just motivated us not to stay in the room. If you wish to have a balcony or more distance with the next hotel. Stay at the President Villa. WE WILL BE BACK
5 nachten verbleven in april 2024

10/10 – Uitstekend

Roger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was great, front desk was great, rooms were clean
3 nachten verbleven in april 2024

4/10 – Matig

Ankur

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had many issues in the room that i was staying
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jorgelina

Positief: Netheid, personeel en service en voorzieningen
Like it
1 nacht verbleven in april 2024

6/10 – Redelijk

Jeffrey

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Great hotel location if you want to be on the beach all day or walk out into lots of surrounding dining experiences. Parking however was not so great. Closest parking lot is a block away so travel light or you will be carrying everything for a while.
1 nacht verbleven in april 2024

8/10 – Goed

Sara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was a good value. Our room was clean. Extremely small bathroom which we expected. Breakfast and pool are at the sister property via an alley. The included breakfast was pretty good; waffles, eggs, sausage, cereals, juices, coffee. The location is prime with the beach in front, dining and shopping in walking distance. It is a highly trafficked walking area so we felt safe walking after hours. I would stay here again.
2 nachten verbleven in april 2024

8/10 – Goed

Irrion

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would like to Thank Carmen who was at the front desk. She provided excellent customer service and was very helpful with any questions we had. She was nice and friendly and visitors need people like that because that will make them want to return.
1 nacht verbleven in april 2024

6/10 – Redelijk

Darlene

1 nacht verbleven in april 2024

10/10 – Uitstekend

Edwin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in april 2024

8/10 – Goed

darllem

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A limpeza poderia ser diária
5 nachten verbleven in april 2024

10/10 – Uitstekend

anna-marie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic spot
1 nacht verbleven in april 2024
Reactie van Kathy op 9 apr 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami

10/10 – Uitstekend

Clarence, Pinellas Park

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is very lovely place! And beach is right off the hotel. Def will come back again!
1 nacht verbleven in februari 2024
Reactie van Kathy op 9 apr 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami

10/10 – Uitstekend

Tina Marie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about the Penguin Hotel is amazing! Also its part of the Art Deco Historical district. We loved everything about it! Amazing people work there!
1 nacht verbleven in april 2024
Reactie van Kathy op 9 apr 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable place to stay on the Miami Beach
4 nachten verbleven in april 2024
Reactie van Kathy op 9 apr 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami

10/10 – Uitstekend

Jessica Keri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Penguin was a superb choice for a quick beach getaway for two educators. The beach was just across the street!!!!! Beautiful!
3 nachten verbleven in april 2024
Reactie van kathy op 5 apr 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami

10/10 – Uitstekend

Heidy

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me gusto
4 nachten verbleven in maart 2024
Reactie van kathy op 5 apr 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami

6/10 – Redelijk

mark

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the check-in email and info says to valet the car at sister property called the president hotel. well, the valet is not at the president, nor do they seem to know anything about it. and, its not clear where you should park while you are checking in, since ocean drive is closed. confusing information! the valet is a third party and you must check in first to get the valet ticket. otherwise , its a good walkable location but please update the confusing valet procedures.
2 nachten verbleven in maart 2024
Reactie van Kathy op 9 apr 2024
Dear Guest,Thank you for your review. We are delighted to hear that you enjoyed our prime location on Ocean Drive in Miami BeachWe are sorry to hear about your experiences with our parking.As we take our guest satisfaction seriously, we will work toward improving our services based on your valuable feedback.Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.

8/10 – Goed

Toya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van kathy op 5 apr 2024
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with usThank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami Beach

4/10 – Matig

Mariannette, Avenel

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like- centrally located but inconvenient noisy. You can hear everything thru walls, floors were noisy with people walking (we were first floor). All noise off floors people going into elevator. Rooms small, But what bother me most the attributes of front desk. For manager- we arrived after 3 p 3/29/2024. So you can know who was working if you bother to look at the schedule. The registration staff had attitude not just with us but with a couple just before me. Did not even greet are ask anything, just pull up papers. Did not look at our faces, smile or anything. LOL like she did not wanted to be there. Won’t be back to this place. Rollins need updating they are dated!
1 nacht verbleven in maart 2024
Reactie van Kathy op 9 apr 2024
Dear Guest, Thank you for your review. We are deeply sorry to hear about your experiences during you stay with us. As we always take our guests' feedback seriously, we will make sure to act upon your feedback to improve our services.Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.

6/10 – Redelijk

Esteban

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
The room was nice and comfortable. The AC worked great. But the WiFi service is abysmal. No way to work there. Super slow speeds and the television would not work with any platform like Netflix. Very disappointing that in 2024, there’s no good WiFi service. The elevator needs work desperately. The staff was very nice and the place was clean.
3 nachten verbleven in maart 2024
Reactie van Kathy op 9 apr 2024
Dear Guest,Thank you for your review. We are delighted to hear that you enjoyed our rooms and over all hotel.We are sorry to hear about your experiences with our Wifi.As we take our guest satisfaction seriously, we will work toward improving our services based on your valuable feedback.Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.

8/10 – Goed

Leyla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van kathy op 5 apr 2024
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with usThank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami Beach

6/10 – Redelijk

Dolores

Reisde met een groep
Nice welcome cocktail. Hearty complimentary breakfast. Rooms need some repairs and water pressure could be stronger. Location is excellent. Across the street from the beach.
1 nacht verbleven in maart 2024
Reactie van Kathy op 9 apr 2024
Dear Guest, Thank you so much for your kind review. We are delighted to hear that you enjoyed our prime location on Ocean Drive in Miami Beach, full buffet breakfast and complimentary welcome drink.Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami Beach

10/10 – Uitstekend

Andrea

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van kathy op 5 apr 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami

10/10 – Uitstekend

PAUL

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For being right in the middle of all the action at South Beach - this hotel for the price does the job well. The staff is very nice. The rooms are adequate. Access to the beach is great. Penguin provides beach towels. Chairs and umbrellas on beach can be rented for the day. Pool is small and across a back alley and shared with another hotel. Breakfast is provided across the same back alley at the President hotel (we dined elsewhere but other people seemed to enjoy it.) Starbucks is across the street. The Betsy hotel which is very very nice is a few doors down so we ate there as well. While the Penguin is “smoke free” be prepared that other guests will smoke anyway, and you really have no recourse. That was the worst part of our stay. Had other guests not been smoking inside of the hotel in their rooms and outside on the porch I would not have any complaints for the price we paid. Side note: the Miami police presence in South Beach made us feel much safer.
2 nachten verbleven in maart 2024
Reactie van Kathy op 9 apr 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami

10/10 – Uitstekend

Beata

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Right on Ocean Dr. by the beach! Two blocks from the Versace Villa! Away from the loudest Ocean Dr. part. Walking distance to Lincoln Rd. shopping area. The hotel has a perfect location but NO PARKING though. Valet parking available (expensive) around the corner in front of another hotel. Suggestion: don’t rent a car- get Uber, if needed. Everything is walking distance and you DONT need a car. NO SWIMMING POOL here. A very small swimming pool is in another hotel’s rooftop, which you will be allowed to use. Overall a bit rundown but very clean.
Reactie van Kathy op 9 apr 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami