Thank you for staying with us and for your review.

Thank you for staying with us and for your review.

Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed the spacious and clean room, the comfortable bed, and found our staff to be friendly and helpful. It's also great to know that you had a positive experience with our shuttle service and its professional driver.We sincerely apologize for the inconvenience caused by the elevator issues during your stay. Your comments regarding the elevator situation have been noted, and we are actively working to ensure all our elevators are fully operational to prevent such occurrences in the future.We are also sorry to hear about your experience in the surrounding area. Guest safety and comfort are our top priorities, and we understand how important it is for our guests to feel secure. We will be addressing your concerns with local authorities and considering additional measures to enhance the safety and security around our hotel.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards

Hello Mr. Carlos We apologize for any confusion or inconvenience this may have caused but we always make sure that on the website shows the reservation don't include the parking We appreciate your comments and will use them to improve our services and communication. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Thank you for sharing your experience with us. We are pleased to hear that you found the rooms clean and spacious, and that you enjoyed the comfort of our beds. However, we apologize for the challenges you faced regarding housekeeping and communication barriers.Your feedback about the difficulty in arranging housekeeping when your baby was napping is concerning, and we apologize for any inconvenience this caused. We will review our procedures to ensure that we can better accommodate such situations in the future.Regarding the language barrier with our staff, we sincerely apologize for any frustration this may have caused. We will provide additional training to ensure that our team members are equipped to assist guests who may not speak English fluently.We regret to hear about the issues you encountered with the Wi-Fi and the shower. Please know that we take these matters seriously, and we will work to address them promptly to enhance the overall guest experience.We understand your concerns about the parking fees and the surrounding area. We will take your feedback into consideration as we continue to evaluate and improve our services.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

We're deeply sorry to hear about your disappointing experience during your recent stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience or discomfort you may have encountered.We take your comments seriously and would appreciate the opportunity to learn more about your specific concerns so we can address them promptly. If you're open to discussing your experience further, please feel free to reach out to us.We understand that you may have lost trust in our establishment, but we hope you'll consider giving us another chance to provide you with the exceptional experience we strive for. Your satisfaction is incredibly important to us, and we would welcome the opportunity to make things right.Once again, we apologize for falling short of your expectations and thank you for bringing your concerns to our attention.Warm regards

¡Gracias por tomarte el tiempo de dejarnos tu opinión! Nos alegra saber que en general disfrutaste tu estancia con nosotros.Lamentamos mucho escuchar que experimentaste demoras con nuestros elevadores y que uno de ellos no funcionaba correctamente. Entendemos lo importante que es tener un servicio de ascensores eficiente y confiable para nuestros huéspedes, y te pedimos disculpas por cualquier inconveniente que esto haya causado durante tu visita.Tomamos tus comentarios en serio y hemos compartido tus preocupaciones con nuestro equipo de mantenimiento para que puedan abordar estos problemas de manera oportuna y garantizar una experiencia más fluida para nuestros huéspedes en el futuro.Agradecemos tu retroalimentación, ya que nos ayuda a identificar áreas de mejora y a seguir brindando un servicio excepcional. Esperamos tener la oportunidad de darte la bienvenida nuevamente en el futuro y demostrarte los cambios que hemos implementado.¡Esperamos volver a verte pronto!Saludos cordiales

Thank you for sharing your detailed review with us. We're pleased to hear that you found our rooms to be clean and comfortable and that our front desk staff were helpful during your stay. We appreciate your feedback regarding the parking options and understand that it can be a bit chaotic in the front drive-up area.Regarding the breakfast, we will certainly take your comments into consideration as we continually strive to improve our offerings. We understand that the location's proximity to popular attractions may result in increased activity and noise levels.We apologize for any inconvenience caused by the presence of individuals in the area and assure you that we are actively working with local authorities to address these concerns.We're glad to hear that you would consider staying with us again due to our cleanliness and convenient location. We look forward to welcoming you back for another visit, and if there's anything specific we can do to enhance your experience next time, please don't hesitate to let us know.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the elevator and the limited access from the pool back to the hotel. Your comfort and convenience are of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.Rest assured, we are taking your comments seriously and will address the issues promptly to ensure a smoother experience for our guests in the future. Please know that your feedback is incredibly valuable to us as it helps us identify areas for improvement.We truly appreciate your patronage and hope to have the opportunity to welcome you back for a more seamless stay in the near future

Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay in our suite room and that it provided you with the flexibility to enjoy some personal time without disturbing your children. It's wonderful to know that you found the pool clean and of a decent size for your enjoyment.We apologize for any inconvenience you experienced with the elevator wait times. Your feedback is invaluable to us, and we will certainly address this matter with our team to ensure a smoother experience for our guests in the future.We appreciate your patronage and hope to welcome you back for another enjoyable stay soon!

Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more serene and relaxing stay in the future.Warm regards!

Thank you so much for your glowing review! We're delighted to hear that our staff provided you with excellent service and made your stay enjoyable. . Your kind words are greatly appreciated, and we look forward to welcoming you back in the future!

Your feedback means the world to us, and we can't wait to welcome you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to hosting you again soon!

¡Muchas gracias por tu amable reseña! Nos alegra mucho saber que disfrutaste de tu estancia y que nuestro lugar, ubicación y servicio cumplieron con tus expectativas. Siempre nos esforzamos por brindar la mejor experiencia posible a nuestros huéspedes, y tus comentarios positivos nos motivan a seguir haciéndolo. Esperamos recibirte nuevamente en el futuro y que tengas otra experiencia excelente con nosotros. ¡Gracias por elegirnos!Adicionalmente, hemos verificado nuestros registros y hemos realizado la liberacion del deposito de seguridad el dia del check out,es probable que el banco siga procesando su transaccion. Estaremos espectantes ante cualquier eventualidad.Saludos

Thank you for your feedback, and we apologize for the inconvenience you experienced with the internet during your stay. Providing reliable internet access is important to us, and we regret that it did not meet your expectations on this occasion. Please know that we will address this issue promptly to ensure that future guests do not encounter the same problem. We appreciate your understanding and hope to have the opportunity to make it up to you during your next visit.

Thank you so much for your kind review! We greatly appreciate your valuable input and are delighted to hear about your experience at our hotel.

Thank you for taking the time to share your feedback with us following your recent stay at our hotel.We appreciate your honest assessment of our pricing and are glad to hear that you found the value acceptable for your one-night stay. Guest satisfaction is our top priority, and we continuously strive to offer competitive rates while maintaining the quality and comfort that our guests expect.We understand that pricing is an important factor for our guests, and we will certainly take your comments into consideration as we review and adjust our pricing strategies in the future. Your feedback helps us ensure that we are providing fair and reasonable rates that align with the value we offer.

Hi Eileen!I'm sincerely sorry to hear about your disappointing experience. Rest assured, your feedback is invaluable for us to improve. We'll immediately address the issues you've mentioned, from the hot water situation to the breakfast buffet and the presence of homeless individuals near the property. Please know that we take your concerns seriously and will take proactive steps to ensure a more pleasant stay for all our guests in the future.Regards.

Hi Rose, Thank you for your kind words and the perfect rating! I'm delighted to hear that you found accessing everything easy during your stay. Providing seamless access is always a priority, and I'm thrilled that we were able to meet your expectations. We look forward to welcoming you back for another wonderful experience soon!Regards.

Hello BrandiThank you for your great review.Hope to have you back soon !

Thank you for highlighting the ease of access via rail! We're pleased to hear that our location provided convenient transportation options for your stay. We hope you had a comfortable and enjoyable experience overall, and we look forward to welcoming you back in the future for another pleasant visit. If there's anything specific you'd like us to improve upon for your next stay, please feel free to let us know.

Thank you for taking the time to share your feedback with us. We're glad to hear that you found our check-in process efficient and our accommodations clean and comfortable. However, we apologize for any inconvenience caused by the noise from the busy street and the early check-in fee. We understand the importance of providing a peaceful environment for our guests and will take your comments into consideration for future improvements.Regarding the lack of on-site dining options, we regret any inconvenience this may have caused during your stay. While we don't have an on-site bar or restaurant, we always strive to provide recommendations and assistance for nearby dining options. We're sorry if this wasn't communicated effectively during your visit.We appreciate your honest feedback and hope to have the opportunity to welcome you back in the future, where we can hopefully provide a more enjoyable experience. If you do decide to return, please don't hesitate to reach out to our team, and we'll do our best to make your stay as comfortable as possible.

Hola Dania Muchas gracias por tu excelente evaluacion. Esperamos tenerte de regreso pronto !

SERGEMerci pour votre commentaire. Nous sommes tres heureux d'avoir votre reservation avec nous.

Thank you for your kind words and for choosing to stay with us. We are delighted to hear that you found our hotel and room to be clean and comfortable. Providing a pristine environment and ensuring a good night's sleep are top priorities for us, and we're thrilled to know that we met your expectations.Your comfort is paramount, and we're pleased that you found the bed to be very comfortable. It's wonderful to hear that you had a restful stay with us.We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay in the future. If there is anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards

Gracias por su amable reseña! Nos alegra mucho que hayan disfrutado de su estancia con nosotros y que les haya gustado la habitación y el desayuno. Siempre nos esforzamos por brindar la mejor experiencia posible a nuestros huéspedes, y es gratificante saber que lo hemos logrado. Esperamos tener el placer de darles la bienvenida de nuevo en el futuro. ¡Hasta pronto!

Your feedback is invaluable to us as it helps us continually improve and enhance our services. We hope to have the opportunity to welcome you back to our hotel in the near future and provide you with another wonderful experience.Should you have any further questions or require assistance, please do not hesitate to contact us directly.Warm regards

Thank you for your review! We're glad to hear that our location was convenient for your activities and that you enjoyed the view of the boats on the Miami River. If there's anything else we can do to enhance your experience next time, please let us know. We appreciate your feedback and hope to welcome you back soon!

Thank you for taking the time to rate your stay with us! We're delighted to see that you had a positive experience overall. If there's anything specific you'd like to share or any areas where we can improve, please feel free to reach out. We value your feedback and hope to welcome you back again soon!

Thank you for sharing your feedback with us. We truly appreciate your insights as they help us continuously improve our services.We apologize for any inconvenience caused by the noise from the freeway and the wait for the elevators. Your comfort is important to us, and we will look into ways to mitigate these issues for future guests.We're glad to hear that you found our breakfast to be decent and that you enjoyed the spaciousness of your room. Your satisfaction is our priority, and we hope to have the opportunity to provide you with an even better experience on your next visit.Thank you once again for choosing to stay with us. We look forward to welcoming you back soon.

Thank you for taking the time to share your feedback with us. We genuinely value your insights as they help us enhance the experiences of our guests.We apologize if the pictures were not entirely representative of our facilities. We strive to ensure accuracy in all our marketing materials, and we will review the images to ensure they align more closely with the actual experience.Regarding the pool, we understand your disappointment and will take your comments into consideration as we assess opportunities for improvement in our amenities.Your satisfaction is important to us, and we hope that despite these shortcomings, you were still able to enjoy your stay with us. We appreciate your patronage and hope to have the chance to welcome you back for a more satisfying experience in the future.

Thank you for your kind words and for choosing to stay with us. We are delighted to hear that you found our hotel and room to be clean and comfortable. Providing a pristine environment and ensuring a good night's sleep are top priorities for us, and we're thrilled to know that we met your expectations.Your comfort is paramount, and we're pleased that you found the bed to be very comfortable. It's wonderful to hear that you had a restful stay with us.We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay in the future. If there is anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,

Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests feel at home is our top priority, and it's incredibly rewarding to know that we succeeded in making your visit memorable.Your kind words truly mean a lot to us, and we will be sure to pass along your compliments to our dedicated team members. We can't wait to welcome you back for another exceptional stay in the near future. Until then, safe travels!

Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests feel at home is our top priority, and it's incredibly rewarding to know that we succeeded in making your visit memorable.Your kind words truly mean a lot to us, and we will be sure to pass along your compliments to our dedicated team members. We can't wait to welcome you back for another exceptional stay in the near future. Until then, safe travels!

Thank you so much for your kind words and for taking the time to share your experience!. We look forward to welcoming you back soon for another exceptional experience!

We appreciate your feedback and apologize for any inconvenience you experienced during your stay. It's disappointing to hear that the breakfast did not meet your expectations. Rest assured, we'll address these issues with our team to make necessary improvements. Your comments are valuable to us, and we hope to have the opportunity to provide you with a more satisfying experience in the future. Thank you for sharing your thoughts.

Thank you for your review and positive rating! We're delighted to hear that you enjoyed our wonderful location and found our staff helpful and friendly. We apologize for the difficulty you experienced with the shower controls and appreciate your patience as we assisted you. Your feedback is valuable, and we'll work to ensure a smoother experience for our guests in the future. We hope to welcome you back soon for an even more enjoyable stay!

Thank you so much for taking the time to share your wonderful review! We are thrilled to know that you had such a fantastic experience during your stay with us.