Een buitenzwembad

Beoordelingen van Pestana CR7 Funchal

4 out of 5
Pestana CR7 Funchal
Av. Sá Carneiro, Praça do Mar, Funchal

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 114 van 180 beoordelingen" "
Gastenscore: 8 - Goed. 41 van 180 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 180 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 180 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 180 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Goed hotel, mooi en luxe. Bed vrij goed. Heb zelf heel goed bed, maar tis ok. Het waaide best wel hard, dus heb het zwembad niet gebruikt.
Reactie van Hugo, Pestana CR7 Ambassador. op 31 mei 2023
Hallo Maria,Bedankt dat u de tijd heeft genomen om uw ervaring met het Pestana CR7 Funchal te delen.Ik ben blij te lezen dat we u een onvergetelijk verblijf in Madeira hebben kunnen bieden.We zouden het een eer vinden u in de toekomst weer te mogen verwelkomen!Met vriendelijke groet,

4/10 – Matig

Lia

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Overrated
The hotel is very basic the rooms are OK, but lack a lot for the price they charge. The bathroom door doesn't even close(we had two different room, didn't close in both)! The location is OK very central, but for the price and the quality you can get a much better and cheaper hotel on the Island.
3 nachten verbleven in december 2017
Reactie van Hugo, Pestana CR7 Ambassador. op 21 jan 2018
Hi Lia, Thank you for taking the time to review our hotel. We take pride in going the extra mile for our guests so it is very concerning to hear that your service experience was less than pleasant. I can assure you that your concerns were addressed to our management board, and we are revisiting our practices to ensure that this does not happen again. If you would ever like to give us another shot, we would appreciate the opportunity to restore your faith in Pestana CR7 Funchal. Cheers.

10/10 – Uitstekend

Elizabeth, Cupertino

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staffs were all so nice and helpful
1 nacht verbleven in april 2024
Reactie van Hugo, Pestana CR7 Ambassador op 9 mei 2024
Hi Elizabeth,Thank you so much for your amazing review.We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Funchal, and we look forward to welcoming you again soon. Cheers,

6/10 – Redelijk

ORQUIDEA MARIA CARVALHO

À l’hôtel mérite un beaucoup de rafraîchissement d’équipement de sport ne sont pas terrible . Au niveau du personnel, accueil, très agréable
5 nachten verbleven in februari 2024
Reactie van Mikaela op 9 mrt 2024
Hi Maria, We would like to thank you for giving us your honest opinion on your stay. As a lifestyle Hotel our gold is to provide a Bespoke Stay, we would like to apologise for not fully meeting your expectations and for any inconvenience this may have caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term.We certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to welcoming you again soon! Sincerely, Mikaela Fernandes Front Office Team

10/10 – Uitstekend

thomas, Horley, Surrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service provided is super friendly and super helpful. Hugo the Manager is such a class act, nothing is too much trouble for him or his staff. Special Mention also to Gorati who ran the show in terms of the Dining, Bar and Breakfast set up. A Beautiful personable lady who made our experience so welcoming. We cannot wait to return in 2025. Its been 7 years prior to this week since we last visited, we will be coming back for sure.
4 nachten verbleven in februari 2024
Reactie van Mikaela op 2 mrt 2024
Dear Thomas, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled to see that you have enjoyed your stay, and we certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to welcoming you again soon! Sincerely, Mikaela Fernandes, CR7 Ambassador

6/10 – Redelijk

Matti

2 nachten verbleven in februari 2024
Reactie van Mikaela op 18 feb 2024
Hi Matti, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We appreciate that you chose Pestana CR7 Funchal for your stay. Kind regards,

10/10 – Uitstekend

Johanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A lovely break
Really great welcome. Initial issue over the room type was immediately and efficiently sorted by Katrina, who continued to be extremely friendly and helpful throughout our stay.
7 nachten verbleven in februari 2024
Reactie van Mikaela op 12 feb 2024
Dear Sarah, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled to see that you have enjoyed your stay and we certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to welcoming you again soon! Sincerely, Mikaela Fernandes Front Office Team

10/10 – Uitstekend

Jongmook

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Mikaela op 11 feb 2024
Hi Jongmook, On behalf of the entire team at Pestana CR7 Funchal, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Welcome to our family, Mikaela Fernandes, CR7 Ambassador

10/10 – Uitstekend

MARCO TADEU

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Férias em Família
Hotel fantástico com ótima localizaçao e uma vista deslumbrante dos quartos.voltarei em breve
2 nachten verbleven in januari 2024
Reactie van Mikaela op 11 feb 2024
Olá Marco, Aproveitamos a oportunidade para agradecer-lhe pelo tempo despendido a partilhar a sua opinião. Ficámos muito satisfeitos ao ler os seus comentários elogiosos sobre o nosso Hotel. É com enorme orgulho que tentamos sempre proporcionar uma excelente experiência aos nossos Hóspedes. Agradecemos a sua estadia e esperamos voltar a recebê-lo em breve no Pestana CR7 Funchal. Felicidades, Mikaela, Pestana CR7 Ambassador

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great long weekend break
A short break booked at the last minute, we found the hotel staff very friendly and helpful and hotel is ideally located to Funchal centre. The breakfast offering was great with very good selection of food to choose from. The only thing I would say was that the bed was a little too firm for both my wife and I, this is obviously a personal thing. Overall a great stay and I would recommend to friends and family.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Merciiiii, super accueil et agréable week-end
1 nacht verbleven in december 2023
Reactie van Catarina op 10 dec 2023
Au nom de l'équipe CR7, nous tenons à vous remercier d'avoir pris le temps de nous écrire de si gentils mots. Je vous souhaite, ainsi qu'à vos proches, un joyeux Noël et une bonne année.

8/10 – Goed

Constanze

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in november 2023
Reactie van Mikaela op 11 feb 2024
Hi Constanze, On behalf of the entire team at Pestana CR7 Funchal, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Welcome to our family, Mikaela Fernandes, CR7 Ambassador

10/10 – Uitstekend

Guy, Porto

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great breakfast, location and friendly staff!
3 nachten verbleven in november 2023
Reactie van Catarina op 9 dec 2023
Greetings from Madeira Island. Thank you for taking the time to share this kind feedback. It is delightful for us to know that you had a pleasant stay with us. Wishing you & your loved ones a Happy Holiday Season & New Year. Kind regards.

10/10 – Uitstekend

Gitte

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Affaires

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nous avons eu des problèmes avec ezpedia, nous n’avons pas pu annuler notre réservation du 21 octobre. Leur département de l’hôtel a refusé, quand ils l’ont dit qu’ils étaient d’accord, ma porte de chambre a brisé, ils m’ont chargé 2 fois le double du montant.
2 nachten verbleven in oktober 2023
Reactie van Catarina op 15 nov 2023
Bonjour Affaires,Nous tenons à vous remercier de nous avoir donné votre avis honnête sur votre séjour. Nous tenons à nous excuser sincèrement pour tout inconvénient causé. Nous apprécions que vous ayez choisi le Pestana CR7 Funchal pour votre séjour.Nous sommes des humains et nous faisons des erreurs, vous facturer le double du montant était une erreur honnête et a été rectifiée en une heure.Expedia a dû résoudre tout litige en cours avec le service approprié, car il ne s'agit pas de la décision/procédure de l'hôtel. J'espère sincèrement que vous avez réussi à régler le problème.

10/10 – Uitstekend

ANA MARIA

4 nachten verbleven in september 2023
Reactie van Catarina op 15 nov 2023
Olá Maria,Todos os Pestana CR7 Ambassadors esboçam os mais genuínos sorrisos de satisfação com esse 10/10. Muito obrigado, ficamos ansiosamente à espera do seu retorno.Tenha um dia feliz.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Insgesamt war der Aufenthalt sehr gut. Jedoch war die vegane Auswahl beim Frühstück nicht wirklich groß, sodass man gefühlt nur Früchte und Haferflocken essen konnte. Zudem war die Balkontür in unserem Zimmer kaputt. Man konnte sie nicht wirklich zumachen. Dadurch gab es immer Mücken in der Nacht. Der Whirlpool hat zum Teil nicht richtig funktioniert und war auch nicht wirklich sauber. Alles in einem war es aber ein schöner Aufenthalt. 8,5/10 !
6 nachten verbleven in oktober 2023
Reactie van Catarina op 15 nov 2023
Wir freuen uns sehr über Ihre ehrliche Meinung zu Ihrer Erfahrung. Leider haben wir Ihre Erwartungen nicht erfüllt. Was die veganen Frühstücksoptionen betrifft, so haben wir zusätzlich zu dem, was ausgestellt ist, unsere Köche, die auf Anfrage etwas zubereiten können, das auf Ihre Bedürfnisse zugeschnitten ist.Es tut mir leid zu hören, dass Sie Probleme mit Ihrer Tür hatten und dass Sie von der Mückenplage, mit der wir auf der Insel zu kämpfen haben, betroffen sind.Nochmals vielen Dank, dass Sie sich für Pestana CR7 für Ihren Aufenthalt auf Madeira entschieden haben und entschuldigen uns für etwaige Unannehmlichkeiten.

4/10 – Matig

Victoria

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Décevant
Les fans de Cristiano seront déçus en découvrant l’hôtel ! Il y a seulement 3 maillots accrochés et 2 photos ! C’est l’hôtel que j’ai payé le plus cher du séjour et c’est aussi le moins bien. Bruit à tout heure du jour et de la nuit, jacuzzi non fonctionnel, moquette de chambre très sale, énormes poussières et déchets trouvés sous le lit, personnel d’accueil pas très aimable, terrasse extérieure très peu accueillante, petit déjeuner pas super bon,….
1 nacht verbleven in oktober 2023
Reactie van Catarina op 15 nov 2023
Nous tenons à vous remercier de nous avoir donné votre avis honnête sur votre séjour. Malheureusement, nous n'avons pas répondu à vos attentes. Nous tenons à nous excuser sincèrement pour tout inconvénient causé.Nous n'avons peut-être que 4 maillots CR7 dans l'hôtel, mais tous nos clients ont des billets pour aller gratuitement au CR7 Museu où vous avez accès à des centaines de souvenirs de CR7. En ce qui concerne le bruit, l'établissement est un hôtel urbain et ne peut pas contrôler le bruit qui se produit au cœur de la ville. Nous apprécions néanmoins que vous ayez choisi le Pestana CR7 Funchal pour votre séjour.

10/10 – Uitstekend

Steffi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Pestana CR7 war die ideale Unterkunft für uns; zentral am Hafen gelegen, tolles, modernes Hotel mit Pool und Tiefgarage. Das Personal war sehr freundlich, zuvorkommend und hilfsbereit. Vielen Dank auch für die guten Tipps, die wir bekommen haben. Das Frühstücksbuffett war vielseitig und lecker. Ein wunderschöner Urlaub mit vielen schönen Eindrücken von dieser tollen Insel.
14 nachten verbleven in september 2023
Reactie van Hugo, Pestana CR7 Ambassador op 25 okt 2023
Hallo Steffi,im Namen des gesamten Teams des Pestana CR7 Funchal möchten wir Ihnen für Ihr freundliches Feedback danken.Es ist ausgezeichnet für uns zu wissen, dass Sie einen angenehmen Aufenthalt bei uns hatten und dass wir Ihnen helfen konnten, schöne Erinnerungen zu schaffen.Wir freuen uns darauf, Sie bald wieder in unserem Hotel begrüßen zu dürfen!Mit freundlichen Grüßen

6/10 – Redelijk

Mark

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Although the hotel boasts a fantastic staff and an excellent location, our experience was marred by several issues. The noise levels in the hotel were exceptionally high, compounded by a nearby nightclub blaring loud music until 8am every Friday and Saturday. Additionally, there was ongoing construction beneath our room throughout our stay, which proved to be highly disruptive. Our room felt rather dim, to the extent that we needed a flashlight to navigate the obscured wardrobe. While the pool seemed inviting, it unfortunately served as a breeding ground for mosquitoes. Moreover, the pool bar service was practically non-existent, prompting most guests to venture downstairs for a drink due to the lack of service. I cannot in good conscience recommend this hotel to anyone.”
7 nachten verbleven in september 2023
Reactie van Hugo, Pestana CR7 Ambassador. op 26 sep 2023
Hi Mark,We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We appreciate that you chose Pestana CR7 Funchal for your stay. .Kind regards,

10/10 – Uitstekend

Selma

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything of it! Would definitely highly recommend Pestana CR7 hotel.
1 nacht verbleven in september 2023
Reactie van Hugo, Pestana CR7 Ambassador. op 26 sep 2023
Hi Selma,On behalf of the entire team at Pestana CR7 Funchal, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Cheers

4/10 – Matig

Richard

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stay away from this place roaches and ants on the bathroom, cracks on the floor room smells like humidity ac was not working at the moment of arrival lady came to fix it not a good experience
1 nacht verbleven in augustus 2023
Reactie van Hugo, Pestana CR7 Ambassador. op 30 aug 2023
Dear Richard,Thank you for giving us your opinion on your recent stay. Your opinion is essential for us to improve our work.We are sincerely sorry to hear that our facilities did not fully meet your expectations. We regret that this happened. We have shared your comments with our Teams, and we are taking the necessary measures to improve our Guests' experiences.We would like to thank you for staying at Pestana CR7 Funchal and wish that, in the future, you will give us another opportunity to host you and rebuild your trust. It was a pleasure for us to have you as our Guest.Kind regards,

4/10 – Matig

Manny

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Hotel needs repairs and management don’t care
The a/c didn’t work, clogged bathroom sink, door going to balcony broken, glass next to door spiderwebbed, had to move to a second room because we couldn’t get into our first room, had to repack to move, send hotel director an email since there is no site manager and he never responded.
14 nachten verbleven in augustus 2023

10/10 – Uitstekend

Stuart

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel and a fantastic team - thank you
7 nachten verbleven in juli 2023
Reactie van Hugo, Pestana CR7 Ambassador. op 30 aug 2023
Hi Stuart, Thank you for your feedback on your stay at Pestana CR7 Funchal. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Funchal, and we look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

ALESSANDRO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
HOTEL IN POSIZIONE OTTIMA VICINO AL CENTRO STORICO,PULITO,CON PISCINA IN MOSAICO BIZANTINO ROSSO E IDROMASSAGGIO,COLAZIONE SUPER E ABBONDANTE,STRUTTURA MODERNA E SFIZIOSA,VICINO AL PORTO DEI TRAGHETTI PER ESPIRITO SANTO,AL SABATO EVENTI E SFILATE A CUI POSSONO ACCEDERE I CLIENTI DELL,'HOTEL.HOTEL IN LINEA CON MADEIRA...MERAVIGLIOSI.STAFF DISPONIBILE E SVELTO NEL SODDISFARE LE ESIGENZE PREZZI BASSI E RAPPORTO PREZZO QUALITA,'ECCELSO.PARCHEGGIIO CONVENZIONATO A 10 EUR AL GIORNO SOTTO L'HOTEL.CR7 GRANDE NEL SUO MUSEO IN PARTE ALL'HOTEL.CAMERE AMPIE CON TUTTI I CONFORT TRA CUI TELI MARE.CONSIGLIATISSIMO!!!
7 nachten verbleven in juni 2023
Reactie van Hugo, Pestana CR7 Ambassador. op 30 aug 2023
Ciao Alessandro,A nome di tutto il nostro team al Pestana CR7 Funchal, vorremmo ringraziarla per il suo feedback molto positivo. La sua opinione è fondamentale per continuare a migliorare il nostro servizio e anticipare le esigenze dei nostri Ospiti.Siamo felici di sapere che abbiamo soddisfatto le sue aspettative. È stato un vero piacere per noi averla come ospite e speriamo di poterla ospitare nuovamente in futuro.Cordialmente,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
RAZONABLE cama muy pequeño bagno muy pequeño
6 nachten verbleven in mei 2023

10/10 – Uitstekend

Louise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Hotel in every way
Very friendly staff, super clean hotel, excellent breakfast. The welcome drink was a Lovely touch! Perfect location and gret views from the pool area. Would highly recommend. If you are a football fan (regardless of the team) its a fun hotel with a chilled atmosphere.
4 nachten verbleven in mei 2023
Reactie van Hugo, Pestana CR7 Ambassador. op 31 mei 2023
Hi Louise,On behalf of our entire team at Pestana CR7 Funchal, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.We were glad to hear that we met your expectations.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Funchal.Best regards,

10/10 – Uitstekend

Lena

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Lars

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in april 2023

8/10 – Goed

Ove

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in maart 2023

8/10 – Goed

Thomas

7 nachten verbleven in maart 2023

8/10 – Goed

Tarmo

7 nachten verbleven in maart 2023

8/10 – Goed

Kay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
Exceptional breakfast. Comfortable room and bedding. Very clean. Good location.
5 nachten verbleven in maart 2023
Reactie van Hugo, Pestana CR7 Ambassador. op 29 mrt 2023
Hi Kay,On behalf of our entire team at Pestana CR7 Funchal, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Funchal.Best regards,

4/10 – Matig

André

Angaben auf Website stimmt nicht mit dem Vorhandenen überein. Ist alles zu ungenau formuliert. Sehr schade
9 nachten verbleven in februari 2023
Reactie van Hugo, Pestana CR7 Ambassador. op 30 mrt 2023
Hallo André,Es war uns ein Vergnügen, Sie im Pestana CR7 Hotel während Ihres Besuches auf der Insel Madeira zu begrüßen. Wir bedanken uns bei Ihnen, dass Sie uns Ihr Feedback zur Verfügung stellen. Wir sind schockiert, dass unsere Dienstleistungen hinter Ihren Bedürfnissen zurückgeblieben sind. Die Bequemlichkeit unserer Gäste ist von höchster Bedeutung für uns. Wenn uns irgendwelche Probleme unserer Gäste zur Kenntnis gebracht werden, werden wir alles tun, was wir können, zum Wohl und der Bequemlichkeit unserer Gäste. Wir bedauern, dass Ihr Aufenthalt Sie nicht so zufriedengestellt hat, wie es sein sollte.Danke nochmal fuer ihr Feedback und wir hoffen, dass sie bei einem weiteren Besuch auf der Insel Madeira auf unsere Gastfreundschaft zurückkommen werden.Mit freundlichen Grüßen

10/10 – Uitstekend

Isabel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente estadía no CR 7 Funchal
Hotel simpático, muitíssimo bem localizado, staff muito disponível e acolhedor. Todas as condições necessárias, quer na limpeza, produtos disponíveis, arrumação diária, parqueamento e para finalizar um excelente pequeno almoço com possibilidade de pedir algo que não esteja disponível. Aconselho este hotel. Como bónus ainda temos direito aos bilhetes para o museu CR7.
5 nachten verbleven in februari 2023
Reactie van Hugo, Pestana CR7 Ambassador. op 5 apr 2023
Olá Isabel,Todos os Pestana CR7 Ambassadors esboçam os mais genuinos sorrisos de satisfação com suas fantásticas e inspiradoras palavras.Muito obrigado, ficamos ansiosamente à espera do seu retorno.Tenha um dia feliz.

6/10 – Redelijk

James Matthew

Positief: Netheid, personeel en service
4 nachten verbleven in februari 2023

10/10 – Uitstekend

Rosa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
Reactie van Hugo, Pestana CR7 Ambassador. op 20 jan 2023
Dear Rosa, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana CR7 Funchal.Cheers,

8/10 – Goed

Cathrona

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff and connection with Ronaldo were significant
6 nachten verbleven in december 2022
Reactie van Hugo, Pestana CR7 Ambassador. op 20 jan 2023
Hi Cathrona,On behalf of our entire team at Pestana CR7 Funchal, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Funchal.Cheers

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
Great hotel in a good location. Helpful and friendly staff
4 nachten verbleven in november 2022

6/10 – Redelijk

Rubina

Positief: Netheid, personeel en service
It was a good stay overall. However the lighting in the room was awful. It’s not enough light to do anything. We have to use flashlights to pack our bags. I emailed the hotel a few times before landing to ask about airport shuttles but never got a response. Breakfast was the same things everyday…not the best. They should be a water station that guests can use for water without being charged. The staff was very friendly and nice!!
5 nachten verbleven in oktober 2022

10/10 – Uitstekend

Claudia

3 nachten verbleven in oktober 2022

10/10 – Uitstekend

Fabienne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2022

10/10 – Uitstekend

MURILO

3 nachten verbleven in september 2022

10/10 – Uitstekend

Abdurrahman

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was a bit small, but clean and tidy. Location was excellent - very central and close to both the old town as well as the more touristy areas. Staff were lovely and were very helpful throughout.
4 nachten verbleven in september 2022
Reactie van Hugo, Pestana CR7 Ambassador. op 29 sep 2022
Hi Abdurrahman, WOW! Thank you SO much for your feedback on your stay at Pestana CR7 Funchal. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Funchal, and we look forward to welcoming you again soon.Cheers

10/10 – Uitstekend

Dipesh

Positief: Netheid, personeel en service en voorzieningen
I had a few issues with my booking where Expedia over charged me, but Expedia Customer Service are absolutely awful and do not care about quality customer service, that is based on my experience so far! This has still not been resolved due to Expedia's poor service. Whereas the CR7 hotel experience was fantastic! The staff at reception and in the restaurant were fantastic & extremely helpful! Breakfast buffet, lunch and dinner was great! The facilities at the hotel were great with a nice roof top pool, sauna, jaccuzi and outdoor gym! The location is great and 15-20min to walk to the old town.
7 nachten verbleven in juli 2022
Reactie van Hugo, Pestana CR7 Ambassador. op 29 sep 2022
Hi Dipesh, Thank you for your feedback on your stay at Pestana CR7 Funchal. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Funchal, and we look forward to welcoming you again soon.Cheers,

10/10 – Uitstekend

Carina

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Sehr sehr freundliches Personal und das Frühstück hat nicht so viel auswahl ist aber sehr fein. Teilweise waren die Vorhänge dreckig und die Fensterscheibe hatte risse.
1 nacht verbleven in juli 2022
Reactie van Hugo, Pestana CR7 Ambassador. op 23 aug 2022
Hallo Carina,im Namen des gesamten Teams des Pestana CR7 Funchal möchten wir Ihnen für Ihr freundliches Feedback danken.Es ist ausgezeichnet für uns zu wissen, dass Sie einen angenehmen Aufenthalt bei uns hatten und dass wir Ihnen helfen konnten, schöne Erinnerungen zu schaffen.Wir freuen uns darauf, Sie bald wieder in unserem Hotel begrüßen zu dürfen!Mit freundlichen Grüßen

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in juni 2022

10/10 – Uitstekend

Danguole

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful time in Funchal.
3 nachten verbleven in juli 2022
Reactie van Hugo, Pestana CR7 Ambassador. op 22 jul 2022
Hi Danguole, On behalf of our entire team at Pestana CR7 Funchal, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Funchal. Best regards,

10/10 – Uitstekend

Weng Man

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location right by the marina. Extremely friendly and helpful staff. Excellent soundproof!
7 nachten verbleven in juni 2022
Reactie van Hugo, Pestana CR7 Ambassador. op 29 jun 2022
Hi Weng man, On behalf of the entire team at Pestana CR7 Funchal, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Cheers

6/10 – Redelijk

Veronica

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
It’s a good experience. However the back door of my room didn't lock (was broken), had to wait for someone to fix it. The room was very dark with only blue light under the bed and over the curtain to guid you. Would be perfect for a honeymoon instead of a holiday stay hotel. In my bathroom was a fake “camera” on the top corner of the wall. Made us uncomfortable. The curtains are so high we couldn’t reach to close it properly. The air con wasn’t really working.
2 nachten verbleven in juni 2022
Reactie van Hugo, Pestana CR7 Ambassador. op 29 jun 2022
Hi Veronica, We would like to thank you for giving us your honest opinion on your stay. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term. We appreciate that you chose Pestana CR7 Funchal for your stay. Kind regards,