Dear Mr. Josephus, Thank you for staying with us and also for taking the time to share your honest feedback with us. We must say, we are terribly sorry that we didn't fully met your expectations, due to the weeding party that was held in our hotel during your stay. Weeding parties are mostly held in the pre and post season. We hope we will have a chance to welcome you in our hotel once again so we can make things better. Till your next stay with us, kind regards, Ozren Tomac Hotel Manager

Sehr geehrter Herr Andreas,herzlichen Dank für Ihr tolles Feedback und Ihre Empfehlung. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und unsere Dienstleistungen weiterempfehlen würden.Ihr positives Feedback ist eine großartige Motivation für unser gesamtes Team. Wir bemühen uns stets, unseren Gästen den bestmöglichen Service zu bieten und sind froh, dass wir Ihre Erwartungen erfüllen konnten.Wir freuen uns schon darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Hotel Excelsior Team

Dear Mrs. Nadine,We're delighted to hear that you had a wonderful stay with us. Thank you for your kind feedback. We can't wait to welcome you back for another fantastic experience.Warm regards,Hotel Excelsior Team

Dear Mr. Darko,We appreciate the time you took to rate your stay at Hotel Excelsior.until your next visit, kind regards,Hotel Excelsior Team

Dear Mrs. Isabell,Thank you for your kind words and for choosing to stay with us. We're thrilled to hear that you enjoyed our delicious breakfast and dinner, as well as the overall service.We apologize for the inconvenience regarding the room's window. We'll make sure to address this issue promptly to ensure a more comfortable stay for future guests.Your best wishes are greatly appreciated, and we look forward to welcoming you back in the future for another enjoyable visit.Kind regards,Hotel Excelsior Team

Dear Tomokazu,Thank you so much for the excellent rate you provide us.Until your next visit, kind regards,Hotel Excelsior Team

Dear Mr. Konrad,We are glad to hear that you have spent a lovely vacation at Hotel Excelsior, Lovran and that you have enjoyed our services since you have given us the best score. We really appreciate that and wish to see you soon again.Kind regards,Hotel Excelsior Team

Dear Mr. Tamas, We appreciate the time you took to provide us the excellent rate after staying with us. It would be our pleasure to have you with us again.Kind regards,Hotel Excelsior Team

Dear Mrs. Klara,Your opinion matters. Thank you for the compliments for our team members at the Reception, Bar & Wellness. We hope there will be a chance to welcome you again with us.Best regards,Hotel Excelsior Team

Dear Mr. Dietmar,Thank you so much for the trust you have placed in us when you choose Hotel Excelsior for your stay in Lovran. It s nice to know that you had a lovely stay, that you enjoyed the location, our food offer, outdoor facilities. We hope there will be a chance for us to welcome you again.Best wishes,Hotel Excelsior Team

Dear Mr. Andreas,Thank you for the excellent rate and all the compliments you provide for our team and the services. It would be our pleasure if you visit us again.Best wishes,Hotel Excelsior Team

Dear Mr. Juergen,Thank you for staying with us and for taking the time to rate us. We are glad you enjoyed our breakfast buffet offer. It would be our pleasure if you visit us again someday.Best wishes,Hotel Excelsior Team

Dear Mrs. Petra, It was our pleasure to have you as our guests. Thank you for taking the time to share your honest feedback with us. You are right, our hotel beach and pool area is not really suitable for the disable persons, because of lot of stairs that are there, we kindly ask for your understanding. We hope there will be a chance to welcome you again in some of our other Liburnia Hotels & Villas facility. Kind regards, Ozren Tomac Hotel Manager

Gentile signora Maria Grazia, Siamo lieti che siete stati nostri ospiti e che abbiate condiviso con noi le vostre impressioni. Prenderemo sicuramente in considerazione i Suoi suggerimenti per migliorare i nostri servizi. Cogliamo l'occasione per invitarvi a visitarci di nuovo un giorno. Cordiali saluti, Ozren Tomac Hotel Manager

Dear Jing, Thank you for choosing Hotel Excelsior for your stay in Lovran. We are glad you enjoyed your stay, than you for the praise for our dinner offer. It would be our pleasure if you visit us again someday. Kind regards, Ozren Tomac Hotel Manager

Sehr geehrter Frau Sabina, Herzlichen Dank für Ihr tolles Feedback. Unser Team bemüht sich immer ihr Bestes zu geben, damit unsere Gäste grossartige Erlebnisse in unseren Hotels haben und ihren Urlaub unbeschwert geniessen können. Wir freuen uns auf Ihren nächsten Besuch im Hotel Excelsior und wünschen Ihnen bis dahin alles Gute. Ozren Tomac Hotel Manager

Dear Guest, Thank you very much for choosing Hotel Ambasador for your stay in Opatija. Thank you for the excellent rate. We take this opportunity to invite you to stay again when the opportunity arises. With special respect, Ozren Tomac Hotel Manager

Dear Mrs. Maria, Thank you very much for being our guests. Your feedback is very important to us. We are glad that you spent a wonderful vacation with us. Thank you for the compliments. We look forward to your next stay. Kind regards, Ozren Tomac Hotel Manager

Egregio sign. Juri, Grazie mille per aver scelto l'Hotel Excelsior per il Suo soggiorno a Lovran. Apprezziamo il Suo feedback e lo usiamo come guida per i nostri plan futuri. Cogliamo l'occasione per invitarLa a stare di nuovo con noi. Distinti saluti, Ozren Tomac Hotel Manager

Hallo, Thank you for the feedback. We believe that we will have the opportunity to host you again when you will be in Lovran again. Kind regards, Ozren Tomac Hotel Manager

Hallo, We try every day for our guests to have some new experiences and to feel very comfortable with us. Thank you for the nice rate. We believe that we will have the opportunity to host you again some time. Kind regards, Ozren Tomac Hotel Manager

Thank you for being a guest of the Excelsior Hotel. We are glad that you shared with us the impressions of your stay at the Hotel Excelsiora. We are sorry for the elevator, we have several elevators in the hotel, but in certain parts of the day when most guests are in the hotel, one has to wait so it can be frustrating, we understand you and for that we are very sorry. We hope to have the opportunity to host you some more time. Ozren Tomac Hotel Manager

Dear Mrs. Katarina, Thank you so much for rating hotel Excelsior. Kind regards, Ozren Tomac Hotel Manager

Dear Mr. Lubomir, Thank you for your feedback, you have put a big smile on our face. Our team works hard to continuously improve our services and it is always a reward when our guests have an amazing experience. We love knowing you like your stay with us. Thank you so much for your loyalty. Kind regards, Ozren Tomac Hotel Manager

Dear Mrs. Klaudija, We really appreciate that you took the time to give your honest rate. We are sorry that we did not meet your expectations. Please, accept our sincerest apologies. Kind regards, Ozren Tomac Hotel Manager