Dear Ian,Thank you for sharing your thoughts with us. We are disheartened that we were unable to meet all of your expectations. Please know that this is not representative of the high standards that our team strives to maintain. Your feedback will be shared with our team as we continuously improve the guest experience. We hope that you will allow us another opportunity to show you a much better stay.

Thank you

Thank you for your review.

Dear Larry,Thank you for choosing to stay with us. Specific feedback serves us best, so please consider reaching out and letting us know where we fell short, so we can work to make positive changes. Improving the guest experience is something our team is dedicated to doing, and we hope to welcome you back and show you all the ways we have improved.

Dear Alvin,While we thank you for being our guest and sharing your feedback, we are sorry you had a disappointing visit. Please know that the service issues you described are an exception to our guest commitment. Rest assured, our team will review the standards we have in place to ensure this is not repeated. It is our hope you'll consider giving us another chance to exceed your expectations in the future.

Thank you for your kind words, we appear your business.

Thank you for your review, and yes we recently remolded our 2nd floor rooms.

Thank you!

Dear Fatih,Your feedback is greatly appreciated. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be reviewed internally and we'll make improvements where necessary. Thank you, and we hope you'll give us another chance soon.

Thank you!

Thank you!

Dear Jonathon,Thank you for taking a moment to share your experience, and we're glad you enjoyed our friendly service and delicious food selections overall. Please accept our sincere apologies for any confusion and inconvenience regarding our parking policies. We assure you that we will look into this matter as we constantly aim to make the appropriate changes and improvements to enhance our guest experience. Please consider returning down the line for a better, more seamless visit.

Thank you.

Thank you

Thank you

Thank you.

Thank you.

Thank you.

Thank you.

We are so sorry that our accommodations and service failed to meet your expectations. What you have shared does not meet the high-quality standards we adhere to, and we will share your concerns with the respective teams, so immediate improvements can be made. Thank you for reaching out, and we hope you consider staying with us again in the future for a better visit.

Dear Kenneth,We regret that you didn't check in and get to stay with us. Please don't hesitate to share your concerns, as we work hard to ensure our guests have a comfortable, welcoming experience. Thank you, and we hope you consider returning down the line.

Dear Patricia,While an apology won't change things, we still offer one sincerely for your experience. Our maintenance team will take a look at your fridge and make the necessary fixes. Unfortunately, we are unable to control our location, but we do have the power to offer accommodations and services that will make up for it. Allow us to welcome you back in the future for a much better experience.

Dear Marcos,Thank you for leaving us a review. We are disheartened that we could not meet your expectations. Please know that our team strives to maintain the highest standards of cleanliness. Your feedback will be shared with our team to see where we have fallen short. Please give us another opportunity to show you a much better experience.

Quizás la próxima vez deberías buscar un hotel de 4 o 5 estrellas. En cuanto a las materias, fueron reemplazadas el año pasado... A veces se producen chirridos en el marco de la cama, dependiendo de las personas que lo usan. Esto podría haberse solucionado fácilmente si hubieras dicho algo al respecto. Y sí, no aceptamos tarjetas sin números.

thank you