Dear Joshua, Thank you for the warm feedback. It is a pleasure to read that we managed to make your trip that extra bit special and that you enjoyed our one-of-a-kind location. We hope to welcome you back for another special stay soon. Kind regards, John- Guest Services Executive

Dear Marinus, Thank you for the feedback. It is disappointing to read that you have had such an experience with service from our members of staff. While the bar was undergoing maintenance in order to serve you better, the service we provide is something we take pride in and I assure you this has been raised to the relevant department heads to be investigated internally. We hope to have another opportunity to welcome you again soon. Kind regards, John- Guest Services Executive

Dear William,Thank you for your lovely review and for choosing to stay with us. We are very pleased that you had enjoyed your stay at our wonderful Hotel. We look forward to welcoming you back the next time you're in London!Kind regards,ArlindaGuest Services Executive

Hello, Thank you for your feedback and we are really sorry to learn that you did not enjoy your stay, and hope you will accept sincerest apologies for any inconvenience caused. Kind regards

Thank you for the great rating. It would our pleasure to welcome you back to our historic hotel for another fantastic visit!

Thank you for your review. Sorry to know that you did not like the deluxe bedroom allocated to you. Why not upgrade to an executive river facing bedroom on your next visit. We can assure you that you will not be be disappointed by the luxurious decor as well as spectacular views. It would be a pleasure to welcome you back for an all round 5 star stay.

Thanks for the 5 star rating and confirming that you had a lovely stay with us. We greatly look forward to welcoming you back for another amazing stay to our grand hotel and fabulous city!

Dear Jasmin,Thank you for choosing to stay with us and leaving this kind review. It is great to know you enjoyed our fantastic location as much as we do. We hope to welcome you back to London soon.Kind regards,Szymon - Guest Services Executive

Dear Ethel, Thank you for choosing to stay with us. We are glad to know you enjoyed our unbeatable location. We hope to see you in our wonderful city again soon.Kind regards, Szymon - Guest Services Executive

Dear Dave, Thank you for taking the time to leave this warm feedback. It is a pleasure to know that the pride the staff takes in their work shines through. We cannot wait to see you on your next trip to our amazing city. Kind regards, John - Guest Services Executive

Dear Michael Alan,Thank you for taking the time to write such a lovely review. It's wonderful to hear that you had a great time in our hotel and that you were pleased with the amazing service we provided and our historic location. I will be sure to pass on your kind words to Million. We all look forward to welcoming you back soon. Kind regards,Faroq - Guest Services Executive

Dear Armando Jose,Thank you for taking the time to write such a lovely review. It's wonderful to hear that you had a great time in our hotel and that you were pleased with the amazing service we provided and our historic location. We all look forward to welcoming you back soon. Kind regards,John - Guest Services Executive

Dear Amit, Thank you for your review. We are pleased to read you have enjoyed our unique and historic location. We look forward to welcoming you back for another trip to our wonderful city. Venisia - Guest Services Executive

Dear Françoise, Thank you for taking the time to leave a wonderful review. We look forward to seeing you again in our wonderful city. John - Guest Services Executive

Dear Karen, Thank you for your warm feedback. We are thrilled to know that our entire staff was able to provide you with exceptional service during your stay. We look forward to welcoming you back again soon. Kind regards, John - Guest Services Executive

Dear Valerie, First and foremost, thank you for staying with us at The Royal Horseguards. It is extremely disappointing to hear of the service you have experienced and as a hotel that prides itself on excelling in the service we provide we do apologise for the numerous inconveniences on your trip. I have taken the liberty and escelated this matter to the department heads to investigate further in order to close the gaps in our service.We can only hope for an opportunity to welcome you and display the true high-quality service we are so proud of.Kind regards,John- Guest Services Executive

Dear Stacy Marie, Thank you for your 5-star review. We are pleased to read you have enjoyed our unique and historic location. We look forward to welcoming you back for another trip to our wonderful city. John - Guest Services Executive

Dear Beth, Thank you for your 5-star review. We look forward to welcoming you back for another trip to our wonderful city. Faroq - Guest Services Executive

Dear Kayleigh, Thank you for taking the time to write such kind words regarding your stay with us. It is a pleasure to know that all members of staff involved were able to provide a service that enhanced your stay and we can not wait to open our doors to welcome you again. Kind regards, John - Guest Service Executive

Dear Rao,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, John - Guest Services Executive

Dear SHINICHI, Thank you for choosing our hotel for your stay. We are delighted to hear that you enjoyed our unbeatable location, however, we appreciate your feedback regarding the rooms, and we will continue to work hard to improve the guest experience. We hope to have the pleasure of welcoming you back soon. Kind Regards, Faroq - Guest Services Executive

Dear Gunther,Thank you for staying with us and leaving this review. We hope to welcome you back on your next trip to our amazing city.Kind regards, Szymon - Guest Services Executive

Dear Russell,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Faroq - Guest Services Executive

Dear Barbara, Thank you for the warm feedback. It is a pleasure to read that we managed to make your trip that extra bit special and that you enjoyed our one-of-a-kind location. We hope to welcome you back for another special stay soon. Kind regards, John- Guest Services Executive

Dear Junhong, We are delighted to hear that you had a wonderful stay with us. I have forwarded your review to the relevant department heads for internal follow-up. We look forward to welcoming you soon. Kind regards, John - Guest Services Executive

Dear Shuk yi,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Szymon - Guest Services Executive

Dear Erica, Thank you for choosing to stay with us and leaving this warm feedback. It is great to know that the pride the staff takes in their work shines through them. We look forward to welcoming you on your next adventure in our amazing city.Kind regards, Szymon - Guest Services Executive

Dear Carson, Thank you so much for your feedback regarding your recent stay with us. We always strive to deliver the best experience to our guests and I am delighted to hear that you had an enjoyable stay with us. I am delighted to hear that all team members involved were able to contribute to the smoothness of your stay with us. We look forward to welcoming you back on your next trip to our wonderful city. Kind Regards, Szymon - Guest Services Executive

Dear Alexander,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Faroq - Guest Services Executive

Dear Lauren, Thank you for choosing to stay with us and leaving this lovely review. We find that when you combine our amazing location with our incredible service it is an unbeatable combination. We hope to see you in our wonderful city again soon. Kind regards, Faroq - Guest Services Executive

Dear Obed, Thank you for choosing to stay with us and leaving this review of our one of a kind location. We hope to have the pleasure of welcoming you back soon. Kind Regards, John - Guest Services Executive

Dear David Michael, Thank you for choosing to stay with us and leaving this review. We hope to have the pleasure of welcoming you back soon. Kind Regards, John - Guest Services Executive

Dear Stephen, Thank you for your 5-star review. We look forward to welcoming you back for another trip to our wonderful city. Venisia - Guest Services Executive

Dear Glenn, We are delighted to read that you had a memorable stay with us and enjoyed the ease of movement our unbeatable location gives us. I have passed on your comments regarding multiple guests to the relevant department heads. We hope to welcome you back soon. Kind regards, Szymon - Guest Services Executive

Dear Michael, Thank you for staying with us and taking the time to leave this 5-star review. It is a pleasure to hear that you had a wonderful stay. We look forward to seeing you in our amazing city soon. Kind regards, Szymon - Guest Services Executive

Dear Kristin, Thank you for choosing to stay with us and leaving this lovely review. We find that when you combine our amazing location with our incredible service it is an unbeatable combination. We hope to see you in our wonderful city again soon. Kind regards, John - Guest Services Executive

Dear Jennie, Thank you for your warm review. We are glad you enjoyed your stay and that the service provided was pleasant. We look forward to welcoming you again soon. Kind regards, John- Guest Services Executive

Dear Erica, Thank you for taking the time to leave a wonderful review. We look forward to seeing you again in our wonderful city. John - Guest Services Executive

Dear Dan, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted that you enjoyed your stay. We will continue to do all we can to close all service gaps. We hope to welcome you again soon. Kind regards, John- Guest Services Executive

Dear Charles, Thank you for taking the time to leave this glowing review. It is a pleasure to know you enjoyed our unique location. We are looking forward to welcoming you back on your next trip. Kind regards, John - Guest Services Executive

Dear Kelly,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, John- Guest Services Executive

Dear Yesenia, Thank you for taking the time to leave this review. It is a pleasure to read that you enjoyed our hotel. We hope to see you in the city again soon. Kind regards, John- Guest Services Executive

Dear Laura,Thank you for staying with us and leaving this five star review. We hope to see you again in our wonderful city.Kind regards,Szymon - Guest Services Executive

Dear Omar,Thank you for staying with us and leaving this perfect review. We cant wait to welcome you back on your next adventureKind regards, Szymon - Guest Services Executive

Dear Deborah, Thank you for the glowing review. We look forward to welcoming you back for another amazing stay. Kind Regards, Szymon - Guest Services Executive

Dear Todd, Thank you for your wonderful review. We are glad you enjoyed your stay and that the service provided was pleasant. We look forward to welcoming you again soon. Kind regards, Szymon - Guest Services Executive

Dear Mary Beth, Thank you so much for your feedback regarding your recent stay with us. We always strive to deliver the best experience to our guests and I am delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you back on your next trip to our wonderful city. Kind regards, Szymon - Guest Services Executive

Dear Nancy, Thank you for the warm feedback. It is a pleasure to read that all members of staff were able to contribute to the smoothness of your stay. We hope to welcome you back for another amazing trip to our city. Kind regards, Szymon - Guest Services Executive

Dear Nick, Thank you for taking the time to leave a wonderful review. We look forward to seeing you again in our wonderful city. Szymon - Guest Services Executive