Dear Renske,Thank you for choosing our hotel for exploring London and for taking the time to share your feedback. We're delighted to hear that our convenient location near St. Pancras station and Russell Square metro station contributed positively to your stay.It's wonderful to know that you found your room to be neat, clean, and adequately spacious for your needs. Our housekeeping team works diligently to ensure that each guest room is well-maintained, and we're thrilled to hear that their efforts were appreciated.Your kind words about our friendly and helpful housekeeping staff are truly appreciated. We take great pride in providing excellent service to all our guests, and it's always rewarding to receive positive feedback about our team members.Thank you once again for sharing your experience with us. If there are any areas where you believe we can further enhance our services, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,MainulRoyal National Hotel

Dear lucienne,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel's location to be perfect for exploring the city on foot. It's wonderful to know that you enjoyed the cleanliness of your room, the quality of the shower, and the convenience of having USB ports and a kettle available.We're pleased that you found our breakfast offerings to be satisfactory and that our staff left a positive impression with their friendliness and service. Our team works hard to ensure that every guest feels welcomed and well taken care of during their stay.Your feedback is invaluable to us as we strive to continuously improve and enhance the guest experience. If there are any specific areas where you believe we can further improve, please feel free to share them with us. Your feedback helps us to identify areas for enhancement and ensures that we continue to provide the best possible experience for our guests.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,MainulRoyal National Hotel

Dear Loes De,Thank you for taking the time to rate your experience at our hotel. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us.Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable.Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us.Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience.Best regards,MainulRoyal National Hotel

Dear Samira,Thank you for taking the time to provide a rating for your stay. We're glad to see that you had a positive experience overall. If there are any specific aspects you enjoyed or if you have any suggestions for improvement, feel free to share your feedback.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,Monique Royal National Hotel

Dear Ratna,Thank you for taking the time to leave us a review regarding your recent stay with us.We appreciate you leaving us a review and would greatly appreciate it if you could give us more details on what you enjoyed and what we can improve.Feel free to contact us if there is anything else we can help you with.Best regards,Omar

Dear Sylviane,Thank you for taking the time to share your feedback! It is such a pleasure for us to know how much you have enjoyed your stay with us and I am pleased to hear that you were impressed with the hotel but mostly with the service from our staff. Also, we are happy to know that you like our location and it was convenient for exploring nearby attractions. We're also pleased that you enjoyed the breakfast.Regarding the street noise concern, we completely understand how it can impact your overall experience. Given our central location in London, some level of street noise is inevitable. However, we do provide complimentary earplugs in each room to help mitigate any disturbance.In addition, we have a limited number of rooms facing the inner part of the building, which tends to be quieter. If the street noise becomes unbearable, please don't hesitate to contact our front desk. We would be more than happy to explore the possibility of relocating you to a quieter room, subject to availability.We appreciate your positive comments and constructive feedback. We look forward to welcoming you back on your next visit!Best regards,Jashanpreet KaurRoyal National Hotel

Dear Nika van,Thank you for taking the time to rate your recent stay with us. We appreciate your positive rating, and we're pleased to see that overall, you had a satisfactory experience.If there are any specific aspects of your stay that you'd like to share or discuss further, please feel free to reach out. Your feedback is important to us, and we always strive to improve and enhance our services based on guest input.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Kind regards,Monique Royal National Hotel

Dear Nico,Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your kind words about the service and cleanliness of the hotel.We understand your comments about the room's appearance and the availability of electrical sockets. We constantly strive to improve our facilities and appreciate your insights. We'll certainly consider your feedback as we work towards enhancing the guest experience.Regarding the WiFi, we apologize for any inconvenience you experienced. We will investigate this matter to ensure that our guests receive reliable and efficient internet services.We appreciate your valuable input, and we hope to have the opportunity to welcome you back in the future with an improved experience.Kind regards,Monique Royal National Hotel

Dear Marjolein Van,We are delighted to hear that you had a great stay with us over the weekend! Your positive feedback is truly appreciated.If there are any specific highlights or aspects of your experience that you would like to share, or if there's anything we can do to make your future stays even better, please feel free to let us know.Thank you for choosing [Hotel Name], and we look forward to hosting you again in the future.Best regards,Monique Royal National Hotel

Dear Angela,Thank you for sharing your detailed feedback about your experience at The Royal National Hotel. We appreciate your comments, as they provide valuable insights into your stay and help us to better serve our guests.It's great to hear that you found our hotel suitable for those who don't have too many demands. We understand that the location on a somewhat busy street can lead to some road noise, and we apologize for any inconvenience this may have caused. We appreciate your understanding and your mention of the hospital nearby. Your feedback will help us assess and address these challenges.We're pleased to hear that the noise level didn't greatly impact your stay and that the beds, room, and daily cleaning met your expectations. Your feedback about the shower and breakfast is also appreciated.We agree that our location near Russel Square station on the Piccadilly Line is convenient for exploring the city, and we're delighted that you found the environment wonderful for reaching famous tourist locations.We look forward to having the opportunity to host you again in the future. If there are any specific preferences or requests you have for your next visit, please feel free to share them with us.Warm regards,MoniqueRoyal National Hotel

Dear Anonymous,Thank you for your positive feedback about your stay at our hotel. We're delighted to hear that you enjoyed our top location, which offers easy access to both the city center on foot and the nearby metro station for even quicker transportation. Your convenience is important to us, and we're pleased that you had a great experience.Should you have any further comments or suggestions for improvement, please feel free to share them with us. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent stay.Best regards,Monique Royal National Hotel

Dear Brigitte,Thank you for your fantastic 5/5 rating! We're delighted to hear that you had such a positive experience during your stay at the Royal National Hotel. If you have any specific comments or if there's anything you'd like to share about your visit, please feel free to do so. We truly appreciate your feedback and look forward to welcoming you back in the future.Warm regards,Haider ShaheenFront OfficeRoyal National

Dear Geert,Thank you for taking the time to review your recent stay with us and for sharing your rating. We are delighted to see that you had a positive experience during your visit.Your satisfaction is our top priority, and we are pleased to hear that your stay met your expectations. If there are any specific comments or suggestions you'd like to share to help us enhance our services further, please do not hesitate to reach out to us. Your feedback is essential in our ongoing efforts to improve the guest experience.Thank you for choosing our hotel, and we hope to provide you with an even better experience during your next visit.Best regards,Haider ShaheenFront OfficeRoyal National

Dear Tamara,Thank you for sharing your positive feedback about your recent stay at our hotel. We're delighted to hear that you enjoyed your time in London and that our location, rooms, and breakfast met your expectations.We hope you had a memorable city trip and look forward to welcoming you back if you decide to visit London again. If you have any suggestions or specific comments to make your next stay even better, please don't hesitate to reach out to us directly.Warm regards,MoniqueRoyal National Hotel

I'm sorry to hear about your negative experience at our hotel. It's truly disappointing to learn that your room wasn't ready upon arrival despite calling ahead, and that the employees were not friendly or welcoming. I apologize for any inconvenience caused by the fire alarm going off at night and the lack of communication during that time. Your safety and comfort are our top priorities, and I regret that we failed to provide the necessary control and reassurance during such a situation.Regarding your check-out experience, I apologize if our employees seemed uninterested in hearing about your concerns and feelings of fear and insecurity. We value feedback from our guests, and we should have taken the time to address your concerns and offer appropriate assistance.Please know that we take your feedback seriously, and we will use it to improve our services and communication procedures. We understand your decision not to return, but we sincerely hope you will reconsider in the future. If there's anything else we can do to address your concerns or make amends, please don't hesitate to reach out to us directly.

Thank you for bringing the issue of noise at our hotel to our attention. We sincerely apologize for any inconvenience caused during your stay.We understand that a peaceful environment is crucial for our guests to have a comfortable experience. We will immediately investigate the matter and take necessary steps to address the noise issue. Our team will work towards implementing measures to ensure that such disturbances are minimized in the future.We appreciate your feedback as it helps us improve our services. Please accept our apologies once again, and we hope to have the opportunity to provide you with a more pleasant stay in the future.If there is anything else we can assist you with, please do not hesitate to let us know.

Dear Guest,Thank you for your perfect rating! We're delighted that you had an excellent experience during your stay. If you have any specific feedback or comments you'd like to share, please feel free to let us know. We appreciate your support and hope to welcome you back in the future for another wonderful stay.Kind Regards,Haider ShaheenFront OfficeRoyal National

Thank you kindly

I'm sorry to hear that the hotel didn't meet your expectations based on the photo. It's disappointing when the actual experience doesn't match the initial impression. However, I'm glad to hear that despite the old and stale smells, the hotel was clean and the bed was okay. If there's anything else we can assist you with, please let us know.

Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your positive comments regarding the size and cleanliness of our establishment, as well as the good service you received at check-in.We apologize for any inconvenience caused by the warmth in the rooms and the noise preventing you from opening the windows. We understand the importance of a comfortable temperature and a peaceful environment, and we will take your comments into consideration for future improvements.We regret that the rooms did not meet your expectations based on the photos. We strive to accurately represent our accommodations, and we apologize if there was any discrepancy. However, we are glad to hear that you found the condition of the rooms to be reasonable and clean.We are pleased to know that our hotel's proximity to the Underground station was convenient for you. However, we apologize if the demeanor of our staff did not meet your expectations. We will address this matter with our team to ensure a more welcoming and friendly atmosphere for our guests.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Thank you

Thank you for your review.

Dear Mark,Thank you very much for your feedback and for awarding us a perfect 5 out of 5 rating for your recent stay. We're absolutely thrilled to hear about your positive experience and your high level of satisfaction.Your perfect rating indicates that your stay exceeded your expectations, and we're delighted that we were able to provide you with an enjoyable experience.We're grateful for your endorsement and your choice to stay with us. We look forward to having the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Haider ShaheenRoyal National

Dear Johannes,Thank you for sharing your positive feedback about your recent stay with us. We're delighted to hear that you had a clean and comfortable room, and that our staff's friendliness and helpfulness made a positive impact on your experience.We're pleased that you enjoyed our full breakfast buffet with its variety of choices to start your day. Your satisfaction is important to us, and we're grateful for your kind words.If there's anything else you'd like to share or if you have any special requests for your next visit, please feel free to let us know. We're here to ensure your stay with us is as pleasant as possible.Thank you for choosing to stay with us, and we look forward to the pleasure of welcoming you back in the future for another great experience.Warm regards,Monique Royal National Hotel

Dear Sanne Sigrid de,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay with us.It's wonderful that you found our staff to be really nice and that you appreciated the cleanliness and organization of our rooms. Providing a comfortable and welcoming environment for our guests is a top priority, and we're pleased that our efforts were noticed.Our convenient location near walkable attractions and close proximity to train stations is indeed a great advantage for our guests looking to explore the city.If there's anything else you'd like to share or if you have any special requests for your next visit, please feel free to let us know. We're here to make your stay as enjoyable as possible.Thank you for choosing to stay with us, and we can't wait to have the pleasure of welcoming you back for another great experience.Warm regards,MoniqueRoyal National Hotel

Dear Kitty,Thank you for sharing your feedback with us. We're truly sorry to hear about the issues you encountered during your stay, and we deeply apologize for the inconveniences you experienced.We understand the importance of comfortable and well-maintained beds, and we regret that the mattresses and comforters did not meet your expectations. Your comments about the carpet have also been noted, and we will work towards improving its condition to provide a fresher atmosphere for our guests. Please note that reception is open 24/7. Had you made us aware of the issues you had in the room, we would have been more than happy to rectify that for you. We're glad to hear that the bathroom was clean and that you had a pleasant experience with the water pressure and shower. However, we apologize for the damage to your souvenir in the luggage storage area. Our team takes great care of our guests' belongings, and we're sorry for any distress this may have caused your son. Rest assured, we'll look into this matter to prevent similar incidents in the future.Regarding the manager's response, we're sorry for any perceived unprofessionalism. Our priority is to address our guests' concerns with empathy and understanding, and we'll ensure that our team members are trained to handle such situations with greater sensitivity.We truly appreciate your feedback as it helps us identify areas where we need to improve. We hope you'll accept our sincere apologies for not meeting your expectations during your stay.If there's anything else you'd like to share or if you have any additional suggestions for us, please don't hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope you'll consider giving us another chance in the future to provide you with a vastly improved experience.Warm regards,Monique Royal National Hotel

Thank you

We are glad you had a good stay with us and will celebrate with our staff for your kind feedback. We are always looking for ways to improve our hotel so greatly appreciate the points you have raised here. We hope to invite you back again soon.

Thank you!

Dear Ronald,Thank you so much for taking the time to share your impressions with us. We are overjoyed to know that you enjoyed your accommodation with us overall, and thank you for mentioning areas we can improve. Your comments are really helpful in highlighting opportunities to improve our service even further. Again, thank you for sharing your experience with us, and we are looking forward to welcoming you back. All The Best, Iryna KhomynRoyal National Hotel

Dear Elisabeth,Thank you so much for such an excellent review. We are overjoyed to know that you enjoyed your accommodation with us. Your feedback is essential for us in highlighting areas we can improve, as it's always our intention to provide excellent service to all of our guests. Thank you for your kind words regarding our staff, we strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding to us. Rest assured I will share your kind words with the team. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property located in the heart of London and a very strategic location that brings our guests just a few steps away from most of the city’s attractions. We are looking forward to welcoming you back shortly. Kind regards, Iryna KhomynRoyal National Hotel

Dear Romey,Thank you for taking the time to let us know about your experience at Royal National.We very much appreciate your kind comments and look forward to sharing your feedback with the entire team. Your feedback is essential in our effort to improve our service standards.We look forward to welcoming you back to our hotel in the near future. All The Best, Jason Royal National Hotel

Dear Guest,Thank you for the amazing rate review!We are delighted to know that you enjoyed your stay with us and that you found everything in your room to your liking.Again, thank you for the feedback nad we hope to see you soon.All the best,Jashanpreet KaurRoyal National Hotel

Dear Pepijn, We appreciate you sparing some time to leave us such fantastic feedback regarding your recent stay at the Royal National.We are overjoyed to know how much you have enjoyed your stay with us.We hope that we can get the opportunity to welcome you back shortly!All the best,Athina PetikopoulouRoyal National Hotel

Dear Rolinda, Thank you so much for taking the time to leave us such fantastic feedback. It is such a pleasure for us to know how much you have enjoyed your stay with us and I am pleased to hear that you were impressed with the hotel but mostly with the service.We are sorry to hear that you found the place noisy. It's central London and some noise levels are expected. However, we do have a room available at the back of the hotel and if you had brought this to our attention whilst in-house, we would love to rectify this for you. Also, we are delighted to hear how much you have enjoyed our area and that our location was suitable for your needs. We strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding for us. We'll be looking forward to welcoming you soon again. Best regards, Athina Petikopoulou Royal National Hotel

Dear Lorenzo, Thank you for such an excellent review! We strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding to us. We look forward to welcoming you back shortly and continuing to meet your expectations. Best regards, Athina Petikopoulou Royal National Hotel

Dear Chi, We appreciate you for taking the time to share your experience at the Royal National Hotel. We are disappointed to see that, on this occasion, we were unable to live up to your expectations. Please note that none of our Standard rooms offers hairdryers or safes, and mini-fridges can only be requested for medical purposes. Hairdryers can be requested via reception and we have safes downstairs in the main lobby for guests to use if needed. We are sorry if you were not aware at the time. Regarding noise, we do have procedures for controlling noise levels coming from within the premises. Please note that our reception is available 24/7, and if you would have brought this to our attention whilst in-house, we would have investigated this and rectified it for you. Please accept our sincere apologies for the inconvenience caused. We hope that you can give us another chance, by staying with us again, to show you that your experience was an exception and not of our usual standard. All the best,Karolina U. Royal National Hotel

Dear Jessie, Thank you for leaving us such fantastic feedback, and thank you for choosing us for your accommodation.We are delighted to see that, overall, you had a great stay with us. We are also glad to know that you found our Central location convenient for your needs and enjoyed the World Cup broadcasts provided at our London Pub. We always aim to provide our guests with a comfortable and pleasant experience and we are overjoyed to see we were able to do that for you. We hope to get the chance to welcome you back again shortly!All the best, Karolina U. Royal National Hotel

Dear Piotr, We appreciate you for sparing some time to give us feedback following your recent stay at the Royal National Hotel. We are glad to hear that you found our central location convenient for you during your time with us. However, we are saddened to know that you were not impressed with your room. Please be advised that the Royal National Hotel offers two different types of room categories: Standard and Standard Plus, which is a higher standard room. You can choose your preferred room type on any of our reservation channels. We are sorry if you were not aware of this at the time. We hope that you will give us another chance, by staying with us again, to show you that your experience was an exception and not of our usual standard. All the best,Karolina U.Royal National Hotel

Dear Andrea,Thank you for your feedback. We understand our guest's needs and expectations, and we are happy to hear that your accommodation with us was good overall.Also, we are more than happy to know that our hotel's location was convenient for your needs and accessible for transportation. We appreciate our location just as much as you do.Thank you also for mentioning where we can do better. We appreciate hearing about your experience and your thoughts about our rooms and the temperature. Please be advised that we do not have air conditioning. However, we do have fans available upon request. We look forward to welcoming you back shortly.Best regards,Athina PetikopoulouRoyal National Hotel

Dear Naomi, Thank you for such a fantastic review! We are overjoyed to see that our hotel lived up to your expectations. We take pride in providing a clean and comfortable space for all of our guests and we work hard to offer high-quality service, so our team appreciates that you noticed. We strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding to us. We look forward to welcoming you back shortly and continuing to meet your expectations. Best regards, Athina Petikopoulou Royal National Hotel

Dear Philippe, We appreciate you for taking the time to leave us feedback following your recent stay at the Royal National Hotel. We are glad to see that, overall, you had a good stay with us. Having said that, your constructive feedback regarding the magnifying mirror will be passed on to the appropriate departments involved for review. Thank you for choosing the Royal National and we hope to be able to welcome you back soon!All the best,Karolina U. Royal National Hotel

Dear Guest,Thank you for such an excellent review! We're so grateful that you took the time to share your feedback with us. We strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding to us. We appreciate our area just as much as you do. We are more than happy to know that our hotel's location was convenient for your needs and accessible for transportation. We look forward to welcoming you back shortly and continuing to meet your expectations. Best regards, Athina Petikopoulou Royal National Hotel

Dear Johanna, Thank you so much for such a wonderful review.We are so delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team. We are happy to know that check-in was fast and easy for you. Even if the lobby area can be busy, our front office team is more than willing to provide you with excellent service and give you the best possible experience. We take pride in providing fast service for all of our guests in our breakfast area, so our team appreciates that you noticed.We'll be looking forward to welcoming you again soon. Best regards, Athina PetikopoulouRoyal National Hotel

Dear Frank en Peter,Thank you so much for your great review!Thank you so much for your positive feedback! We're thrilled to hear you enjoyed your accommodation and our services. We hope to see you soon again. Kind regards, Athina P. Royal National Hotel

Dear guest,Thank you for taking the time to give us feedback about your recent stay at the Royal National Hotel. We are glad to see that you had a good stay with us. Your feedback is an essential part of our effort to improve our service standards and your comments will be passed on to the appropriate departments for review. We look forward to welcoming you back soon!All the best,Karolina U.Royal National Hotel