Dear Lars, thank you for taking the time to write a review. We truly appreciate your nice comments about our room facilities and location. We look forward to welcoming you back. Kind regards, Solari

Dear Warda, Thank you for your review and for choosing our hotel. Whilst we are pleased to see you enjoyed the service our friendly staff provide, we are sorry to see that your stay didn't quite live up to a 10/10 experience - which is always our aim. We hope to see you again soon and wow you with our best services. Kind Regards, Alina

Thank you for your nice comment, Andria,We are delighted to hear that you found our beds comfortable and the room spacious. Looking forward to you coming again! Kind regards,

Dear Elizabeth, thank you for taking the time to share your feedback from your visit to Park Plaza Victoria London. Please accept our sincere apologies for the shortfalls you encountered, as you have mentioned. We have shared your feedback with the management team who will review it and take appropriate action. We hope for another opportunity to welcome you back and pleasantly surprise you. Kind regards, Senami

Thank you for your message, Angela Carlson,We are so happy to see you enjoyed your stay with us and that you found the room spacious. Looking forward to you coming again! Kind regards,

Dear Lina,Warm greetings from Park Plaza Victoria London and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Hotel ManagementPark Plaza Victoria London

Dear Maureen, thank you for sharing your wonderful review. We are so glad to hear you liked our hotel's excellent location, as well as your room. We also appreciate your nice comments towards our friendly and helpful team. We look forward to welcome you back soon! Best wishes,

Dear Nancy A, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay and lovely to read such nice comments regarding the hotel recommendation! We truly hope you come back to stay with us again very soon. Kind regards, Solari

Dear Edna, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari

Dear Michael, thank you for sharing your review. We are truly sorry to read your room did not live up to your expectations, as we want all of our guests to have a comfortable stay and a room they're happy with. Thank you for your feedback and rest assured it will be raised to the attention of our designated team to review and ensure we meet guests’ satisfaction. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards,

Dear James, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location. I'm so sorry to hear that your room did not meet our high standards of cleanliness and maintenance and negatively impacted your stay. Please accept my sincere apologies for any inconvenience caused. This does not meet our usual high standards and we wish we could have made this right for you during your stay. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards,

Dear Pauline, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari

Dear Sharisse, thank you for your feedback. We are happy you enjoyed your stay with us. We hope to welcome you back soon! Kind regards, Senami

Dear Susan, we are happy you enjoyed your stay with us. We hope to welcome you again. Kind regards, Senami!

Dear Jose, thank you for your feedback. We are pleased to hear about the positive aspects of your stay. However, we deeply regret that certain areas fell short of expectations. We look forward to welcoming you back and pleasantly surprise you. Kind regards, Senami

Dear Victoria, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay and lovely to read such nice comments! We truly hope you come back to stay with us again very soon. Kind regards, Solari

Thank you for sharing your review, Armando. We are delighted to hear you enjoyed your stay with us and found that our staff, facilities, and breakfast was great. We are sorry that the extra bed was uncomfortable for your children and that we couldn't resolve it during your stay. Hopefully next time we can offer a bed more to your taste and pleasingly surprise you next time. Kind regards