Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 723 van 1993 beoordelingen" "
10 - Uitstekend
723
Gastenscore: 8 - Goed. 641 van 1993 beoordelingen" "
8 - Goed
641
Gastenscore: 6 - Redelijk. 309 van 1993 beoordelingen" "
6 - Redelijk
309
Gastenscore: 4 - Matig. 164 van 1993 beoordelingen" "
4 - Matig
164
Gastenscore: 2 - Ontzettend slecht. 156 van 1993 beoordelingen" "
2 - Ontzettend slecht
156
8,0/10
Netheid
8,0/10
Personeel en service
7,4/10
Voorzieningen
7,6/10
Staat van de accommodatie en faciliteiten
7,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Mariem
Reisde met familie
12 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mariem
3 nachten verbleven in december 2023
Reactie van Kinga - Hotel Administrator op 18 dec 2023
Dear Mariem,Thank you for taking the time to give our hotel a perfect 5 out of 5! We're thrilled to receive such a high rating, and we appreciate your positive feedback. If there are any specific aspects of your stay that you would like to share or if there's anything we can do to make your next visit even better, please feel free to let us know.We value your patronage and look forward to the opportunity to welcome you again for another exceptional stay.Sincerely,
2/10 – Ontzettend slecht
Basir Ahmed
26 nov 2023
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
"De hotelkamer was teleurstellend; het rook vies en was smerig. Ik raad het niemand aan om naar dit hotel te gaan."
Basir Ahmed
1 nacht verbleven in november 2023
4/10 – Matig
Jasper
18 nov 2023
Jasper
1 nacht verbleven in november 2023
Reactie van Kinga - Hotel Administrator op 18 dec 2023
Dear Jasper,Thank you for taking the time to provide your feedback, and we appreciate your honesty in rating your experience. We're sorry to learn that your stay did not meet your expectations. If there are specific details or areas where we can improve, please feel free to share more information so that we can address any concerns you may have.Your feedback is valuable to us, and we hope to have the opportunity to better serve you in the future.Sincerely,
10/10 – Uitstekend
Shirley
29 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shirley
2 nachten verbleven in augustus 2023
8/10 – Goed
Anton
30 jun 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten
I have enjoyed my stay in this hotel. I have missed a couple of things. my window couldn't fully open. There was nog mini fridge on my room so i couldn't buy any drinks to get cold. The Airco system wasn't clean. Further the employees where very helpfull and kind. The restaurant in the lobby was great enough drinks and food provited. During my stay in this hotel i had a lot of problems with my roomcard. So there are some things i would like to see better in the future
Anton
6 nachten verbleven in juni 2023
Reactie van Mechran op 22 jul 2023
Dear Anton,Many thanks for writing such a lovely 4* review about your recent stay in our hotel. We really appreciate it.I am very happy to see that you had an overall good stay with us that our hotel met your expectations and that our staff made you feel welcome.We do not unfortunately have Aircon system yet however we are hopefully going to have one installed in the future.Thank you again for sharing your experience, we hope to see you again in the future should your travel brings you back to London.Kind regards,Mechran AltafFront of House Team Leader
8/10 – Goed
cornelius
28 nov 2022
cornelius
2 nachten verbleven in november 2022
2/10 – Ontzettend slecht
Ali
25 mei 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
iBook in one room and I arrive early one day before my book and and I have to pay another time
$119 5 dollars and no breakfast you have to pay for breakfast to and no refund my first money that’s wise $114
Ali
2/10 – Ontzettend slecht
Tammy
Reisde met familie
25 mei 2024
Negatief: Staat van de accommodatie en faciliteiten
We booked an accessible room and it was terrible. Extremely small and it was at the very end of the hall with several turns to get to the room. Not very accessible at all! It was so bad that we checked out the very same day we checked in. We couldn’t stay there. Tiny rooms, tiny bathroom, not easily accessible for wheelchair users. I would it recommend this hotel unless you’re by yourself and just staying for 1 night.
Tammy
11 nachten verbleven in mei 2024
8/10 – Goed
Rhonda, Gardnerville
Reisde met een groep
25 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stop over property to next flight. Quiet, comfortable beds, clean bathrooms and friendly staff. Staying again on our trip back to the States and would stay again as a stop point between long flights.
Rhonda
1 nacht verbleven in mei 2024
8/10 – Goed
Jerry
Reisde met partner
24 mei 2024
Positief: Personeel en service
Clean bathrooms. Clean room. Hotel gets many visitors so it is getting a little worn.
Jerry
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Desdemona
Reisde met familie
24 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to get to even while using public transport. Conveniently located. Service was great as always
Desdemona
1 nacht verbleven in mei 2024
8/10 – Goed
Kim Choy, Shah Alam
Zakenreiziger
24 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best budget options for Heathrow Airport transit
Kim Choy
1 nacht verbleven in april 2024
4/10 – Matig
Carol, New Denver
24 mei 2024
Negatief: Personeel en service
As soon as my taxi pulled up the hotel looked cheap and shabby. I've had better dining experiences in school cafeterias. The music in the lobby and eating area was awful and way too loud. I won't be back.
Carol
1 nacht verbleven in mei 2024
6/10 – Redelijk
Robert
Reisde met familie
23 mei 2024
Negatief: Netheid
The carpet was incredibly dirty. Look like someone spilled a bottle of black shoe polish or hair dye. But we were so tired we didn't want to go through the hassle of changing rooms. Just be aware this is not luxury coma just a place to spend the night and catch the flight out in the morning..
Robert
1 nacht verbleven in mei 2024
8/10 – Goed
Richard
23 mei 2024
Positief: Netheid, personeel en service
Richard
1 nacht verbleven in mei 2024
8/10 – Goed
Jessica
Reisde met familie
22 mei 2024
Positief: Voorzieningen
Economical hotel near London Heathrow, and on bus line. Rooms are small and basic, nice lounge area with extended food and bar hours.
Jessica
1 nacht verbleven in mei 2024
8/10 – Goed
Darcy
22 mei 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are clea. A d tbe staff have been extremely helpfull a d friendly.
A great experience over all!
Darcy
2 nachten verbleven in mei 2024
6/10 – Redelijk
Robert, Sherwood Park
Reisde met familie
22 mei 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
For one night this is a convenient location to Budget car rental for a return. Good value for the money
Robert
1 nacht verbleven in mei 2024
6/10 – Redelijk
Adrian
21 mei 2024
Positief: Netheid, personeel en service
It’s an airport hotel with outdated rooms that aren’t in great shape . Just a place to crash near the airport if you need to be close to the airport
Adrian
1 nacht verbleven in mei 2024
10/10 – Uitstekend
robert
21 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
robert
1 nacht verbleven in mei 2024
6/10 – Redelijk
Dawn
21 mei 2024
Positief: Personeel en service, voorzieningen
Basic, inexpensive hotel. Brown carpet in the room looked dirty. Bathroom had a weird smell. OK for one night.staff were friendly. Did not eat at the hotel
Dawn
1 nacht verbleven in mei 2024
4/10 – Matig
Tasarla-May
21 mei 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tasarla-May
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Stephen
20 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stephen
3 nachten verbleven in mei 2024
2/10 – Ontzettend slecht
Naveed
20 mei 2024
Negatief: Netheid
No water small room
Naveed
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Rita
20 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my 4th stay at this hotel. It is convenient to Heathrow airport and bus service to the airport is just across the road. I plan on booking again in December.
Rita
1 nacht verbleven in mei 2024
10/10 – Uitstekend
George
20 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
George
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Chris
19 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for an overnight stop on the way out of UK. Convenient drop off and pick up with Hotel Hopper bus. Got a return ticket, which is a little cheaper. Good food in restaurant. Breakfast available really early. Very quiet. Comfortable bed. Helpful staff.
Chris
1 nacht verbleven in mei 2024
8/10 – Goed
Lenora
19 mei 2024
Positief: Staat van de accommodatie en faciliteiten
Close to airport and shuttle service was exceptional
Lenora
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Lintao, Lexington
Reisde met familie
18 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel to stay for transfer flight.
Lintao
1 nacht verbleven in mei 2024
6/10 – Redelijk
Cameron
18 mei 2024
Positief: Netheid
Service was slow on check in, parking is not included and will like cost you a minimum of £12. The restaurant was good, the food tasted great but the soft drinks/ nonalcoholic drink options were limited
Cameron
1 nacht verbleven in mei 2024
6/10 – Redelijk
KAYA C
Reisde met een groep
17 mei 2024
Positief: Netheid, personeel en service en voorzieningen
The room was nice, but the air conditioning was not working properly due to the eco settings and it became quite hot. The food was delicious in the hotel dining area (I recommend the Tikka Masala), and the staff was incredibly friendly. Not much to do in the area, however it seems this is a great place to stay right before flying out of Heathrow.
KAYA C
1 nacht verbleven in mei 2024
2/10 – Ontzettend slecht
mahesh
Reisde met familie
17 mei 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No Air conditioning,
mahesh
1 nacht verbleven in mei 2024
8/10 – Goed
Efren
Reisde met partner
14 mei 2024
Positief: Netheid, personeel en service en voorzieningen
It was ok
Efren
1 nacht verbleven in mei 2024
2/10 – Ontzettend slecht
Thomas
14 mei 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You have to love or hate AI. I sent numerous messages to Expedio, advising that my mother had passed away, could not keep the booking, as funeral was the next day. Could i change, etc. Alas, the only response i get is AI. Which is nonsence
Thomas
1 nacht verbleven in mei 2024
6/10 – Redelijk
Mohammed Al
Reisde met een groep, Zakenreiziger
13 mei 2024
keine Klima im Zimmer und das Frühstück ist nicht gut
Mohammed Al
3 nachten verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear Al,Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your feedback with us.We apologize for the inconvenience you experienced with the air conditioning in your room. Your comfort is our top priority, and we regret that we fell short in providing you with a comfortable environment during your stay. We will address this issue promptly to ensure it does not recur in the future.Furthermore, we're sorry to hear that the breakfast did not meet your expectations. Your feedback regarding the quality of our breakfast is valuable to us, and we will review it with our team to make necessary improvements.If there's anything else we can do to make your future stays more enjoyable or if you have any further concerns, please don't hesitate to reach out to us directly. We're here to ensure that you have a comfortable and pleasant experience with us every time.We appreciate your feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
10/10 – Uitstekend
Timothy
13 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is very close to the airport and to nearby bus stops and as well as grocery's stores. The room I was has easy view of planes landing. Though the room is a bit small but very comfortable. I will recommend anyone at anytime to this property.
Timothy
3 nachten verbleven in april 2024
Reactie van Saurabh op 14 mei 2024
Dear Timothy, Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your wonderful experience with us.We're thrilled to hear that our convenient location near the airport, bus stops, and grocery stores met your needs during your stay. It's great to know that you enjoyed the easy view of planes landing from your room, despite its size.We're delighted that you found your room to be very comfortable, and we appreciate your recommendation to others. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable or if you need any further assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
8/10 – Goed
Melissa
13 mei 2024
Positief: Netheid, personeel en service
Bathroom could have used a better cleaning. Staff was very friendly and helpful. Beds very comfortable
Melissa
2 nachten verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear Melissa, Thank you for choosing IBIS London Heathrow Airport for your recent stay and for sharing your feedback with us.We're pleased to hear that you found our staff to be very friendly and helpful, and that you enjoyed the comfort of our beds.However, we apologize for any shortcomings in the cleanliness of the bathroom. Please rest assured that we take cleanliness very seriously, and we will address this issue with our housekeeping team to ensure it is rectified moving forward.If there's anything else we can do to make your future stays even more enjoyable or if you need any further assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.Thank you for your valuable feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
6/10 – Redelijk
Geoffrey, Sidney
13 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Average hotel that like all other so-called Heathrow Hotels was inconvenient to get to from the airport terminal with transportation only every hour.
Geoffrey
1 nacht verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear Geoffrey, Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your feedback with us.We apologize for any inconvenience you experienced with transportation to and from the airport terminal. Your feedback is important to us, and we will review our transportation options to see if there are ways we can improve the frequency or convenience for our guests.If there are any specific areas where we can improve to make your next stay more enjoyable, please feel free to share your feedback with us. We are committed to addressing any concerns and continuously improving our services.Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow AirportDear [Guest's Name],Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your feedback with us.We apologize for any inconvenience you experienced with transportation to and from the airport terminal. Your feedback is important to us, and we will review our transportation options to see if there are ways we can improve the frequency or convenience for our guests.If there are any specific areas where we can improve to make your next stay more enjoyable, please feel free to share your feedback with us. We are committed to addressing any concerns and continuously improving our services.Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
6/10 – Redelijk
CHRISTINE
12 mei 2024
Positief: Netheid, personeel en service en voorzieningen
It is a very good Airport hotel
Food and staff were excellent. TV remote needs to be replaced.
CHRISTINE
1 nacht verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear Christine, Thank you for choosing IBIS London Heathrow Airport for your recent stay and for sharing your feedback with us.We're pleased to hear that you found our hotel to be very good, and that you enjoyed the excellent food and service provided by our staff.However, we apologize for any inconvenience you experienced with the TV remote. Your feedback is important to us, and we will address this issue promptly to ensure it is rectified for future guests.If there's anything else we can do to make your future stays more enjoyable or if you have any further concerns, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.Thank you for your valuable feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
6/10 – Redelijk
Hideki
Zakenreiziger
12 mei 2024
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The facilities in the rooms seemed a little dated.
Hideki
1 nacht verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear Hideki, Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your feedback with us.We appreciate your comments regarding the facilities in the rooms. Your feedback is valuable to us as we continuously strive to improve the quality of our accommodations for our guests.Please rest assured that we take your feedback seriously, and we will review the condition of our rooms to identify areas where updates or improvements may be needed.If there's anything else we can do to make your future stays more enjoyable or if you have any further concerns, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.Thank you for your valuable feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
2/10 – Ontzettend slecht
Steve
10 mei 2024
Steve
1 nacht verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear Steve, Thank you for choosing IBIS London Heathrow Airport for your recent stay.We're disappointed to see that your experience did not meet your expectations, as indicated by the 1/5 rating. Your feedback is important to us, and we would appreciate any additional details you could provide about your stay so that we can address any issues and improve our services for future guests.Please feel free to reach out to us directly if you would like to discuss your experience further.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
8/10 – Goed
Heidi
9 mei 2024
Positief: Personeel en service
Negatief: Voorzieningen
Not a convenient stay, even for Terminal 5 transportation on the way in. The ride to the airport was very convenient.
Hotel manager was fantastic but other staff not friendly or helpful.
Heidi
1 nacht verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear Heidi, Thank you for choosing IBIS London Heathrow Airport for your recent stay and for sharing your feedback with us.We're pleased to hear that you found the transportation to the airport convenient, although we apologize for any inconvenience you experienced with transportation to the hotel. Your feedback regarding this matter is valuable to us, and we will review our transportation options to see if there are ways we can improve the convenience for our guests.We're also sorry to hear that your experience with our staff did not meet your expectations. Providing friendly and helpful service to our guests is our priority, and we regret that we fell short in this regard. We will address this issue promptly with our team to ensure that all guests receive the level of service they deserve.If there's anything else we can do to make your future stays more enjoyable or if you have any further concerns, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.Thank you for your valuable feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
8/10 – Goed
Edwin
Reisde met partner
8 mei 2024
Positief: Netheid, personeel en service
Reception was very welcoming and helpful to us being first time visitors to London - directions in getting to Central london!
Edwin
1 nacht verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear Edwin, Thank you for choosing IBIS London Heathrow Airport and for sharing your feedback with us.We're delighted to hear that our reception team was very welcoming and helpful during your stay, especially as first-time visitors to London. Providing excellent service and assistance to our guests is our priority, and we're glad that we could make your experience a positive one.If there's anything else we can do to make your future stays even more enjoyable or if you need any further assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We hope you enjoyed your visit to Central London, and we look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
8/10 – Goed
Simone
7 mei 2024
Positief: Netheid, personeel en service
Simone
2 nachten verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear Simone, Thank you for choosing IBIS London Heathrow Airport and for rating your experience with us.We're pleased to see that you had a positive overall experience during your stay, as indicated by your 4/5 rating. Your satisfaction is important to us, and we're glad that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable or if you need any assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
8/10 – Goed
Justin
7 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For the price it is a perfectly nice place to stay for a night near LHR
Justin
1 nacht verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear Justin, Thank you for choosing IBIS London Heathrow Airport and for sharing your feedback with us.We're pleased to hear that you found our hotel to be a perfectly nice place to stay for a night near Heathrow Airport, especially considering the price. Providing comfortable accommodations at a reasonable price is important to us, and we're glad that we could meet your expectations in this regard.If there's anything else we can do to make your future stays even more enjoyable or if you need any further assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
10/10 – Uitstekend
Kulwinder
7 mei 2024
Kulwinder
1 nacht verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear KulwinderThank you for choosing IBIS London Heathrow Airport and for rating your experience with us.We're delighted to see that you had a perfect stay with us, as indicated by your 5/5 rating. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable or if you need any assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
10/10 – Uitstekend
Helen
6 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Helen
1 nacht verbleven in mei 2024
Reactie van Saurabh op 14 mei 2024
Dear Helen, Thank you for choosing IBIS London Heathrow Airport and for rating your experience with us.We're delighted to see that you had a perfect stay with us, as indicated by your 5/5 rating. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable or if you need any assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
10/10 – Uitstekend
Silas, Columbia
6 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Silas
1 nacht verbleven in april 2024
Reactie van Saurabh op 14 mei 2024
Dear Silas, Thank you for choosing IBIS London Heathrow Airport and for rating your experience with us.We're delighted to see that you had a perfect stay with us, as indicated by your 5/5 rating. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable or if you need any assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
10/10 – Uitstekend
Jemma
5 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great nights stay at the ibis. Just what I needed for a couple of hours lip before picking my husband up from the airport early in the morning
Jemma
1 nacht verbleven in mei 2024
Reactie van SZ op 14 mei 2024
Dear Jemma,Thank you for sharing your experience with us. We're delighted to hear that you had a great night's stay at IBIS London Heathrow Airport and that it provided you with the rest you needed before picking up your husband from the airport early in the morning. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We're here to ensure your stay is comfortable and convenient.Warm regards,Stefan ZdirceaFront of House Team LeaderIBIS London Heathrow Airport
8/10 – Goed
Matthew, Saskatoon
5 mei 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Quiet hotel
Matthew
1 nacht verbleven in mei 2024
Reactie van SZ op 14 mei 2024
Dear Matthew,Thank you for your feedback. We're pleased to hear that you found IBIS London Heathrow Airport to be a quiet hotel. Ensuring a peaceful environment for our guests is important to us. If there's anything specific we can do to further enhance your experience or if you have any additional comments, please feel free to let us know. We're here to ensure your stay is comfortable and enjoyable.Warm regards,Stefan ZdirceaFront of House Team LeaderIBIS London Heathrow Airport