Thank you so much

Hi Bas,Thanks for posting your feedback online. I was disappointed to read that you did not find your accommodations good value for money. Kindest regards, Dominic and the Collective Canary Wharf team

Hi HHH, Thank you so much for an amazing score! I am sorry to hear that you found our UK bed size little small, however I am glad you enjoyed your stay with us. The whole Collective family is looking forward to welcome you again soon.

Hi there! Thank you so much for such an amazing score! The whole Collective family is looking forward to welcome you back at The Collective Canary Wharf.

Thank you so much for such an amazing review! The whole Collective family is looking forward to welcome you back at The Collective Canary Wharf.

Thank you so much

Thank you so much

Thank you so much

Dear Santino, Thank you for your feedback and kind words about our staff. We're delighted to hear you enjoyed your stay and found our team helpful. We appreciate your suggestion regarding the bed size. Your comfort is important to us, and we continuously strive to improve our facilities. We will certainly consider your feedback for future upgrades. We look forward to welcoming you back soon.

Dear Kai, Thank you for your feedback. We're glad to hear that you found value in our offering for a night in London. We aim to provide the best possible experience for our guests and appreciate any insights you can share. We look forward to welcoming you back soon!

Dear Bennie, Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience and found our place beautiful. We look forward to welcoming you back soon.

Dear Dror, Thank you for your detailed feedback. We're delighted to hear that you enjoyed our great location, facilities, and the politeness of our staff. It's wonderful to know that the pool, lounge, and exercise studio met your expectations and contributed to a positive experience. We apologize for the inconvenience caused by the lack of daily housekeeping and the extended elevator wait times. Your feedback is invaluable and will help us address these issues to improve our service. We're pleased that you found the building modern, well-equipped, and full of a great vibe. We aim to create a welcoming environment for all our guests, and your comments affirm our efforts.Thank you once again for sharing your thoughts. We look forward to welcoming you back and providing an even better experience in the future.

Dear Philip, Thank you for the kind feedback.

Dear Jake, we are truly sorry to hear about your experience of being locked out of your room at such an inconvenient hour due to a keycard issue affecting the entire building. That must have been quite frustrating and unsettling. Your comfort and peace of mind are important, the technical situation with the keys was resolved swiftly to minimize any further inconvenience. We would love to welcome you back for a much improved experience in the future.

Hi Abinet, Thank you for your feedback. I hope you got to use our facilities too as these cannot be found in student housings. Many thanks

Hello Hollie, We appreciate your lovely feedback and we are looking forward to welcoming you back in the near future. Many thanks

Dear Chika, we are sorry to hear that the property space didn't meet your expectations and that the online images were misleading. We aim to provide accurate representations of our accommodations, and it's disappointing to learn that this wasn't the case for you. Your feedback is important to us, and we'll review our online imagery to ensure it reflects the actual property accurately. We want to make sure that your stay with us is as comfortable and enjoyable as possible.

Dear Cristina, we are thrilled to hear that you had such a positive experience at the hotel! It's wonderful that the staff went above and beyond to make your stay enjoyable. As for the challenge of finding the hotel, navigating unfamiliar areas can indeed be tricky at times. Overall, it sounds like you had a fantastic stay despite the initial difficulty, and I hope you're able to return for another wonderful experience in the future!

Dear Rob, It sounds like you found the perfect spot for your needs! Being close to the O2 without spending a fortune is definitely a win. Plus, the ease of getting there with just one tube stop and enjoying a scenic walk along the water adds to the experience. It's great when everything falls into place for a convenient and enjoyable outing. We will be delighted to welcome you back in the future.

Dear Amdadur, thank you for taking your time to leave an amazing review. We are delighted to hear that you had an excellent stay at Ark Canary Wharf. We are looking forward to welcoming you back in the future.

Dear Patrick, It sounds like you had a wonderful stay at the Ark Canary Wharf and made the most of the convenient location and the facilities available. Exploring London via the overground must have been a great experience, and we are glad to hear that you enjoyed the view and the surprises in your room, like the microwave, sink, and hob. It's always fun to discover extra amenities like the playroom and to take advantage of relaxing features like the sauna and swimming pool. I appreciate your understanding about the oversight with the old towel; it's understandable that small things like that can happen, and your lighthearted perspective is refreshing. If you ever decide to return, I'm sure the hotel staff would be more than happy to ensure everything is perfect for your stay.

Dear Kyle, we are sorry to hear that your stay wasn't as comfortable as it could have been due to the cleanliness and size of the room. Your feedback is valuable, and I'll be sure to pass it along to the management team so they can address these issues. If you ever decide to stay with us again, we'll do our best to make sure your experience is much improved. Thank you for bringing this to our attention.

Thank you so much

Dear Stefan, It sounds like you had a wonderful experience with us! Our team works hard to ensure that our guests feel welcomed and taken care of, so we are delighted to hear that you found the staff fantastic. Additionally, maintaining a clean and quiet environment is a top priority for us, so we are glad to hear that this aspect of your stay met your expectations. We are looking forward to welcoming you back for another fantastic stay.

Dear Michael, We are delighted to hear that you enjoyed your stay at Ark Canary Wharf. Thank you for taking your time to leave us an amazing feedback. We are looking forward to welcoming you back in the near future.

Dear Novenia, we are glad to hear that you found your stay peaceful and that the accommodations were clean. A quiet and clean environment can make all the difference in ensuring a comfortable stay. We're here to ensure you have a pleasant stay when you come back in the future.

Thank you so much

Dear John, It's wonderful to hear that you had a nice stay! We are glad to hear that your experience was enjoyable. Our goal is to ensure that each guest has a memorable and satisfying experience. We are looking forward to welcoming you back in the future.

Thank you so much

Dear Harrison, It's great to hear that you found your stay peaceful and clean! A serene environment and cleanliness are essential for a comfortable and enjoyable experience. Your feedback helps us ensure that we continue to provide exceptional service. We are looking forward to welcoming you back in the future for another amazing stay.

Thank you so much

Dear Dilan, It sounds like you had a wonderful interaction with the lady at the reception! Friendly and welcoming staff can truly enhance the overall experience of a stay. We'll make sure to pass along your kind words to our team. We look forward to welcoming you back for another visit in the future!

Thank you so much

Dear Libby, We're thrilled to hear that you enjoyed the beautiful pool and our other facilities. Comfortable beds are a priority for us, so we're delighted that you found yours cosy and conducive to a good night's sleep.We're always looking for ways to make our guests' experiences even better. We truly value your feedback and look forward to welcoming you back for another fantastic stay!