Dear Dennis,We are proud of your 10* rating!Let us know if you would like to return, as we will be pleased to take care of all your booking details, here at Vila Galé Cascais or at another of our 41 hotels, in Portugal, Brazil, Cuba and soon in Spain.Kind Regards,Catarina FonsecaGM

Dear Antoon,Thank you for your feedback.We are pleased with the highlight given to our ambiance.We hope to host you in a near future, here or at one of our 41 hotels in Portugal, Brazil, Cuba and soon in Spain.Kind Regards,Catarina FonsecaGM

Dear Dirk, Thank you for choosing the Vila Galé Cascais Hotel. Thank you so much for your review! Best regards, Inês Cortes Rosa

Thnak you for your review and comments. Best regards,

Dear Guest, Thank you for choosing Vila Galé Cascais Hotel. We were very pleased that you enjoyed your stay. We hope to welcome you many more times. Best regards,

Dear Guest, Thank you for choosing Vila Galé Cascais Hotel. We were very pleased that you enjoyed your stay. We hope to welcome you many more times. Best regards,

Dear Guest, It was a great pleasure to welcome you in Hotel Vila Galé Cascais! Thank you in advance for your preference and for taking the time to write us a review. We look forward to welcome you again in a near future! With our best regards,

Dear Andrei, Thank you for your preference on Hotel Vila Galé Cascais! It was a very pleasure to have you as our guest! We are pleased to know that you enjoyed your stay with us as well our hotel rooms, and the breakfast buffet. We only regret the negative point that you have mencioned. We hope to have the opportunity to welcome you again at Vila Gale Cascais. Kind Regards,

Dear Guest, Thank you for your preference on Hotel Vila Galé Cascais! It was a pleasure to have you as our guest! We are pleased to know that you enjoyed your stay and the service provided by our staff. Thank you again for your review and we look forward to welcome you back in our hotel! With our best regards,

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. We are glad you enjoyed our location. We strive to provide an environment of comfort and value to our guests and we are concerned when we don’t achieve it. We have taken note of your comments and we will use these to monitor and improve the quality of services we offer to our guests. We hope to have the opportunity to welcome you again at Vila Galé Cascais on your next trip to Lisbon. Kind regards,

Dear Guest, Thank you for choosing Hotel Vila Galé Cascais for your stay. It was a pleasure to have you as our guest. We appreciate your feedback regarding our hotel! We are glad that you have enjoyed our hotel and staff. Looking forward to receive you again in a near future, we wish you all the best. Kind Regards,

Dear Guest, Thank you very much for all of your comments about our hotel. We were most pleased with your comments about our hotel. We are glad that you enjoyed the location, your room and our breakfast services. It is rewarding to the whole team the recognition of our daily effort in order to provide a good experience to our guests and encourages us to improve continuously. About the pool maintenance, at the moment we are making an improvement to our pool to give our guest high quality, sorry for the inconvenience. We hope to have the opportunity to welcome you again at Vila Gale Cascais. Kind regards,

Dear Guest, Thank you very much for all of your comments about our hotel. We were most pleased with your comments about our hotel. We are glad that you enjoyed the location, your room breakfast services. It is rewarding to the whole team the recognition of our daily effort in order to provide a good experience to our guests and encourages us to improve continuously. We hope to have the opportunity to welcome you again at Vila Gale Cascais. Kind regards,

Dear Kathy,Thank you for returning to Vila Galé Cascais for your recent stay. It’s wonderful to hear that our hotel's quiet yet central location in Cascais perfectly complemented the final days of your trip to Portugal.We're delighted that our proximity to Lisbon made it convenient for your departure, providing a peaceful respite before your flight. It's always our aim to ensure our guests leave Portugal with fond memories, and we're glad we could contribute to yours.We appreciate your continued preference for our hotel and look forward to welcoming you back, whether in Cascais or at any of our properties across Portugal, Brazil, Cuba, or Spain. Please let us know when you are planning your next visit, so we can ensure another seamless and enjoyable experience.Warm regards,Catarina FonsecaGeneral Manager

Dear Jamie,Thank you for choosing Vila Galé Cascais and for taking the time to share your valuable feedback about your stay in April 2024.We are delighted to hear that you enjoyed our hotel’s prime location near the marina and shopping areas, as well as the friendly and helpful service from our staff. It’s also great to know that the room’s decor and the view met your expectations.However, we regret that certain aspects did not fully meet your expectations. Regarding the room security, please rest assured that we take the safety and security of our guests' belongings very seriously. We are continuously monitoring and maintaining our safes to ensure they are functioning correctly.For the electricity usage, we understand the key card system’s role in energy conservation but also recognize the inconvenience it may pose for charging personal devices.Additionally, we understand the absence of a coffee machine and ironing facilities in your room was an inconvenience, however, we would like to inform that we do offer these items on request and are happy to provide them to enhance our guests' comfort during their stay. Please feel free to request these items in future visits. They are free of charge, just on request.We also acknowledge your comments on the dining experience. We strive to provide a varied and enjoyable dining experience, and your feedback is invaluable as we continuously improve our food and beverage services.Thank you again for your feedback. We hope to welcome you back to Vila Galé Cascais, where we will strive to exceed your expectations and provide a truly memorable experience.Warm regards,

Dear Sema,Thank you for choosing our hotel for your 9-night stay and for taking the time to share such a glowing review on Expedia. We're thrilled to hear that you found the location perfect for exploring the surrounding attractions and enjoyed the variety at our buffet breakfast.It's wonderful to know that our staff was helpful and that your kids had a fantastic time with the Easter activities. Creating a welcoming and enjoyable experience for families is important to us, and your recommendation means a lot.We look forward to the opportunity to welcome you and your family back. Whether you return to us or decide to visit any of our Vila Galé hotels across Portugal, Brazil, Cuba, and soon in Spain, we are committed to providing exceptional service and a memorable stay.Thank you once again for your kind words, and please do not hesitate to reach out for any future reservations. We're here to ensure your next visit is as delightful as the last.Best regards,

Dear Loretta,Thank you for your wonderful review on Expedia. We are thrilled to hear that you found our hotel beautiful and our staff friendly and helpful. It is always our goal to provide a welcoming and supportive environment for our guests, and we're glad that we succeeded during your stay.We look forward to the opportunity to welcome you back to our hotel. Whether you choose to return to us or explore any of our 41 Vila Galé hotels across Portugal, Brazil, Cuba, and soon in Spain, we are committed to providing you with exceptional service and a memorable experience.Thank you once again for choosing us for your stay. Should you have any requests or need assistance with future bookings, please do not hesitate to reach out.Best regards,

Dear Petra,Thank you for your outstanding review on Expedia and for sharing your enthusiasm about your recent stay with us. We're thrilled to hear that you loved everything and are already planning to return next year – that's the kind of feedback that truly warms our hearts.Remember, whether you're revisiting us or curious to explore more, we have 41 Vila Galé hotels across Portugal, Brazil, Cuba, and soon in Spain, all ready to welcome you with open arms and ensure another unforgettable experience.Looking forward to welcoming you back next year. If there's anything specific you need or wish to experience during your next stay, please feel free to reach me out personally. I am here to make every visit as perfect as the last.Warm regards,Catarina Fonseca

Cara Sra. Andréia,Agradecemos imensamente a sua avaliação positiva através da Hoteis.com e ficamos extremamente satisfeitos por saber que considerou a sua experiência connosco como "Muito bom". É para nós uma grande honra receber uma pontuação perfeita de 10 de 10, e este reconhecimento motiva-nos ainda mais a continuar a oferecer serviços e acomodações de alta qualidade.No Vila Galé, esforçamo-nos diariamente para proporcionar estadias memoráveis aos nossos hóspedes, e saber que atingimos este objetivo na sua visita deixa-nos verdadeiramente orgulhosos. Esperamos ter o prazer de a receber novamente no Vila Galé Cascais ou em qualquer um dos nossos 41 hotéis situados em destinos encantadores como Portugal, Brasil, Cuba e, em breve, Espanha.Por favor, considere o Vila Galé como a sua casa longe de casa, e não hesite em contactar-nos para qualquer necessidade futura. Estamos ao seu inteiro dispor para assegurar que a sua próxima estadia seja tão satisfatória quanto a última.Com os nossos melhores cumprimentos e votos de boas viagens,Catarina Fonseca

Dear Pauli Ora Tapani,We sincerely appreciate your feedback shared via ebookers, awarding us a 4 out of 5 rating. We are truly grateful for your positive remarks about our hotel's peaceful location, the cleanliness of the surroundings, and the helpful and polite staff.At Vila Galé, it is our priority to provide a welcoming and serene atmosphere for our guests to enjoy moments of relaxation and peace. Your satisfaction and well-being are paramount to us, and it is heartening to know that we have met your expectations.We look forward to the opportunity to welcome you back to Vila Galé Cascais or any of our 41 hotels located in fascinating destinations across Portugal, Brazil, Cuba, and soon in Spain. We are committed to delivering memorable and personalized experiences to all our visitors.Should you have any special requests or preferences for future stays, please do not hesitate to contact us. Our team is always ready to assist you and ensure your next visit is even more enjoyable.Warmest regards,Catarina Fonseca