Een binnenzwembad, een buitenzwembad en parasols bij het zwembad
Beschikbaarheid controleren

Beoordelingen van EPIC SANA Marques Hotel

5 out of 5
EPIC SANA Marques Hotel
Avenida Fontes de Pereira de Melo, 8, Lisbon

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 798 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 174 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 1006 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Willeke

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super! Highly recommend! Absolute great experience! Many small initiatives in this hotel, that makes it feel like a 5 star hotel! For example at the pool (towels provided), we received a small snack and so did we in the bar lobby complimentary. The room was cleaned squeaky clean every day. Staff at every contact moment, including the men outside at the entrance, are very attentive and welcoming. The rooms are fully equipped with all you need. Breakfast is excellent! Just two small things that we noticed; there are 8 different light switches in one place and it would be nice to have symbols on there what switch is what function; we hit the wrong button in two occasions and it went completely dark haha. Second would be the bath tub; it’s so high, getting in and out could be a bit difficult if you’re not flexible or if you’re short. Overall would ABSOLUTELY recommend booking! Really great experience.
3 nachten verbleven in augustus 2023
Reactie van Guest Experience op 29 aug 2023
Dear Willeke,Thank you for staying at EPIC SANA Marquês during your visit to Lisbon and for the time taken to comment about your stay.We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our overall facilities.Your contentment and comfort is our utmost reward, as we are constantly striving to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations.Thank you for your recommendation!We look forward to welcome you again to EPIC SANA Marquês.Kindest regards,Karim Aly

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel with great rooms and service.
Very nice hotel with great rooms and service. breakfast and restaurant is good quality
2 nachten verbleven in april 2023
Reactie van Guest Experience Manager op 17 apr 2023
Dear Mr. David,Thank you for the preference shown towards EPIC SANA Marquês Hotel and the willingness to let us know your opinion about our service.We feel extremely delightful for your kind words. It us a pleasure to provide you with our best service in order for you to have the best hospitality experience.See you soon!Kind regards from sunny Lisbon,Paulo AlvesGuest Experience Manager

10/10 – Uitstekend

leo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anarchie bij het zwembad
Uitstekend hotel prima personeel en keuken. Alleen bij het rooftop zwembad is het een anarchie van mensen. Gedoe met handdoeken en ligbedden bezet houden terwijl de gasten er niet zijn. Het bar personeel houdt geen toezicht. Wij waren 3 dagen in het hotel en wilden niet vechten om een plaatsje dus hebben we geen gebruik kunnen maken van het zwembad, jammer
3 nachten verbleven in augustus 2022

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic hotel with beautiful rooms!
Fantastic hotel with beautiful rooms! We enjoyed our stay and breakfast and dinner options are very good !!!
2 nachten verbleven in mei 2022
Reactie van Guest Experience Manager op 16 jun 2022
Dear Mr. David We would like to thank you for choosing EPIC SANA Marquês Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards, Paulo Alves

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Ryan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel, loved it. Amazing room and staff
Amazing room and staff. Location is good and I loved the details in the room. Very new, my room was in the part of the hotel that was recently built. Nice gym too and very good breakfast. Definitely 5 star.
2 nachten verbleven in januari 2022
Reactie van Guest Experience op 29 jan 2022
Dear Ryan, We sincerely aprecciate your preference for EPIC SANA Marquês and on behalf of all our EPIC team we would like to thank you for your excellent review! We are so pleased to hear that you have enjoyed your recent stay with us as also services and location. We all know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your satisfaction is ours too. We look forward to welcome you soon, Kindest regards, Karim Aly

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great hotel - great accommodations
1 nacht verbleven in januari 2022
Reactie van Guest Experience op 10 jan 2022
Dear Mr. Dennis, Thank you so much for being our guest and for select our Hotel in Lisbon. We truly hope to have the opportunity to welcome you in the future. Kind regards, Paulo Alves Guest Experience

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Guest Experience op 7 jan 2022
Dear Mr. Frank, Thank you very much for your preference for Epic Sana Marquês and for taking the time to share your great score! We all know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your satisfaction is ours too. Wish you a EPIC 2022!!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Prima hotel, goede service, nette kamer, goed ontbijt, voor diner beter de stad zelf bezoeken. Wel veel schoonmaak, soms wel 3 keer op een avond.
4 nachten verbleven in december 2018

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer nette en correct hotel
Zeer nette en goede ontvangst...Perfecte service
4 nachten verbleven in december 2018
Reactie van Guest Experience op 11 dec 2018
Dear Mr. Dennis, Thank you for the preference shown towards SANA Lisboa Hotel and the willingness to let us know your opinion about our service. We feel extremely delightful for your kind words. It us a pleasure to provide you with our best service in order for you to have the best hospitality experience. See you soon. Best regards, Paulo Alves Guest Experience

10/10 – Uitstekend

Jan Cornelis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een super hotel, met goede bereikbaarheid.
Vanaf het moment van inchecking tot het moment van vertrek was de behandeling van alle aanwezige personeel, zéér vriendelijk, deskundig en dienstbaar. Het ontbijt was erg uitgebreid en smaakvol.
4 nachten verbleven in april 2018

10/10 – Uitstekend

René, Gent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk en zeer goed gelegen hotel
zeer goed gelegen modern hotel op wandelafstand van het centrum van Lissabon en vlakbij Praça de Pombal. Zeer goede prijs/kwaliteit.
4 nachten verbleven in april 2018

8/10 – Goed

rianne, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel, prima locatie vlakbij marqués pombal.
4 nachten verbleven in augustus 2017

8/10 – Goed

Francine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooftop pool and area was smaller than expected very crowded.
3 nachten verbleven in mei 2024
Reactie van Guest Experience op 29 mei 2024
Dear FrancineWe sincerely thank you for taking the time to answer our survey, your honest opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations regarding the overall stay. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Navaz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is centrally located. One of our rooms was in the renovated wing of the hotel & it was very good. The bathroom & especially the shower were top notch. Breakfast was included due to Expedia status. Very nice breakfast spread! Staff is very friendly. Overall very happy & the rate including breakfast was good value for being in the heart of Lisbon. Highly recommend. Make sure you stay in the renovated wing.
3 nachten verbleven in mei 2024
Reactie van Guest Experience op 29 mei 2024
Dear NavazWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

8/10 – Goed

Saliba

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice hotel as 4* but surely not a 5*’hotel Will use it again
2 nachten verbleven in mei 2024
Reactie van Guest Experience op 29 mei 2024
Dear SalibaWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel and location
4 nachten verbleven in mei 2024
Reactie van Guest Experience op 29 mei 2024
Dear MarkWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Joseph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place is great like usual
1 nacht verbleven in mei 2024
Reactie van Guest Experience op 22 mei 2024
Dear JosephWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

ROTEM

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel, great service
1 nacht verbleven in mei 2024
Reactie van Guest Experience op 22 mei 2024
Dear RotemWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Augustin, Denver

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff. In a relatively quiet and high end part of town away from crowds of tourists
2 nachten verbleven in mei 2024
Reactie van Guest Experience op 22 mei 2024
Dear AugustinWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

manuela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottimo hotel , personale gentile e premroso. Posizione tranquilla lontano a poche fermate di metro dal centro.
5 nachten verbleven in mei 2024
Reactie van Guest Experience op 22 mei 2024
Dear ManuelaWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

4/10 – Matig

Anoop

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Staff not responsive and very small rooms
3 nachten verbleven in mei 2024
Reactie van Guest Experience op 22 mei 2024
Dear AnoopThank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay.We are sorry to hear that you found our staff unresponsive and your room too small. Your comments are important to us, and we will address these issues with our team to ensure improvements are made.If you have any further concerns or need assistance, please do not hesitate to reach out. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Best regards,

10/10 – Uitstekend

ISSA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Recomendado
Reactie van Guest Experience op 22 mei 2024
Dear Issa,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

ping

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
so clean and great location
4 nachten verbleven in april 2024
Reactie van Guest Experience op 7 mei 2024
Dear PingWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

8/10 – Goed

Alexander

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great new hotel. Very modern, fancy. Needs a ride to reach old city. Bath tub in the room is very tall, impossible to get in and out for a short person.
2 nachten verbleven in mei 2024
Reactie van Guest Experience op 7 mei 2024
Dear AlexanderWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Zoie tsz wan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will definitely stay at Epic SANA again if I ever go back to Lisbon. The staff were helpful and friendly. Francisco helped us upgraded our room, we had an amazing birthday trip. the hotel greeted us with a bottle of champagne and fruit. Supermarket is about 5 min walk. Sound proof is very good. Modern design. Everything’s clean.
3 nachten verbleven in april 2024
Reactie van Guest Experience op 7 mei 2024
Dear Zoie tsz wanWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially Francisco. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Laura

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thoroughly enjoyed my stay. Excellent service.
2 nachten verbleven in februari 2024
Reactie van Guest Experience op 7 mei 2024
Dear Dear X,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Yevgeniy, Rochester

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay!!!
3 nachten verbleven in april 2024
Reactie van Guest Experience op 7 mei 2024
Dear YevgeniyWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Adela

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
The hotel was super clean and modern, the staff was extremely friendly and accommodating. Really enjoyed my stay here!
2 nachten verbleven in april 2024
Reactie van Guest Experience op 1 mei 2024
Dear AdelaWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Ajit

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, great service, nice rooftop pool and bar.
2 nachten verbleven in april 2024
Reactie van Guest Experience op 1 mei 2024
Dear Ajit,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Experience op 22 mei 2024
Dear MichaelWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Thomas

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect hotel for a stay in Lisbon. Easily walkable down to the town centre, hotel is lovely with great amenities. Highly recommend
3 nachten verbleven in april 2024
Reactie van Guest Experience op 1 mei 2024
Dear Thomas,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Rebecca Allyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hope to return!
4 nachten verbleven in april 2024
Reactie van Guest Experience op 1 mei 2024
Dear Rebecca AllynWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un établissement au top ! Le service était parfait de notre arrivée à notre départ ! Personnel très accueillant et accessible ! L’hôtel en lui même est sublime et très agréable muni d’un spa et d’une piscine en roof top ! Je le recommande vivement pour un séjour à Lisbonne
7 nachten verbleven in april 2024
Reactie van Guest Experience op 1 mei 2024
Dear WilliamWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

helene

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location. close to airport. walkable, transportation and shopping. wonderful amenities and great staff
2 nachten verbleven in april 2024
Reactie van Guest Experience op 26 apr 2024
Dear Dear X,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,Karim AlyWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

8/10 – Goed

Walter

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
This is marketed as 5 star but I feel it was a 4 star property
2 nachten verbleven in april 2024
Reactie van Guest Experience op 26 apr 2024
Dear WalterWe sincerely thank you for taking the time to answer our survey, your honest opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations regarding the overall stay. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Juan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fácil de llegar Te reciben el coche Muy amables Buena ubicacion
3 nachten verbleven in april 2024
Reactie van Guest Experience op 26 apr 2024
Dear Juan,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

8/10 – Goed

Zenia

1 nacht verbleven in april 2024
Reactie van Guest Experience op 22 mei 2024
Dear ZeniaWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

6/10 – Redelijk

Valmore

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The hotel is really nice place to stay but the food is terrible Very low quality for this kind of hotel The food is for very low cost, no flavor and not good
2 nachten verbleven in april 2024
Reactie van Guest Experience op 19 apr 2024
Dear Valmore,We truly appreciate your feedback and are pleased to know that you found our hotel to be a pleasant place to stay. However, we're deeply sorry to learn that your dining experience did not meet your expectations. Providing high-quality cuisine is important to us, and we regret that we fell short on this occasion. Your comments will be shared with our culinary team for immediate review and improvement. We hope that you will consider giving us another opportunity to exceed your expectations in the future.Kindest regards,Karim AlyGuest Experience Manager

10/10 – Uitstekend

Jon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the pool, the staff and the decor. Very convenient for walking or transport. Excellent stay!
2 nachten verbleven in april 2024
Reactie van Guest Experience op 16 apr 2024
Dear JonWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,Karim Aly

10/10 – Uitstekend

Marja

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Experience op 7 mei 2024
Dear MarjaWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

James

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In short everything was stellar amazing service and care second to none! 13/10 will stay again!
5 nachten verbleven in maart 2024
Reactie van Guest Experience op 16 apr 2024
Dear X,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope you had an amazing time on your 2nd visit!Kind regards,Karim AlyGuest Experience

8/10 – Goed

Meghna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was very good. Lots of options. Rooms are small.
1 nacht verbleven in april 2024
Reactie van Guest Experience op 16 apr 2024
Dear MeghnaWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,Karim Aly

10/10 – Uitstekend

Consuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel. Walkable everywhere. Staff was amazing. Highly recommend
2 nachten verbleven in april 2024
Reactie van Guest Experience op 16 apr 2024
Dear ConsuelWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Jesualexander

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and accommodating. They offered an upgrade and sent over sparkling wine and desserts for my fiancés birthday.
3 nachten verbleven in maart 2024
Reactie van Guest Experience op 16 apr 2024
Dear JesualexanderWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Francisco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El desayuno excelente. El lugar muy bonito y cómodo. El personal sumamente atento.
3 nachten verbleven in maart 2024
Reactie van Guest Experience op 1 apr 2024
Dear Francisco,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

ANDRES, BOGOTA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Volveria sin dudarlo
4 nachten verbleven in maart 2024
Reactie van Elisa Pena - Guest Experience op 1 apr 2024
Dear AndresWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Valeria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Guest Experience op 26 apr 2024
Dear ValeriaWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet and exceed your expectations, especially regarding the quality of the service provided. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

10/10 – Uitstekend

Adam

3 nachten verbleven in maart 2024
Reactie van Guest Experience op 16 apr 2024
Dear AdamWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,Karim Aly

10/10 – Uitstekend

Marti

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent all around.
3 nachten verbleven in maart 2024
Reactie van Guest Experience op 28 mrt 2024
Dear Marti We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,