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Beoordelingen van Americas Best Value Inn Lafayette

2 out of 5
Americas Best Value Inn Lafayette
2224 NE Evangeline Thruway, Lafayette, LA

Beoordelingen

5,2
Gastenscore: 10 - Uitstekend. 71 van 417 beoordelingen" "
Gastenscore: 8 - Goed. 56 van 417 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 417 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 417 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 154 van 417 beoordelingen" "

5,4/10

Netheid

6,4/10

Personeel en service

4,2/10

Voorzieningen

4,8/10

Staat van de accommodatie en faciliteiten

4,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

cory

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Nick op 28 mei 2024
Thank you Cory for your feedback. We apologize for any inconveniences

2/10 – Ontzettend slecht

Donneckia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I did not stay at the property, still waiting on my money to appear back on my card. Front desk manager couldn't even find reservations to when I complain about authorization of $117 was taken off my card. Also a guest came back after checking in complaining of roaches being in the room. Roach motel is unsanitary
5 nachten verbleven in mei 2024
Reactie van Nick op 24 mei 2024
Good morning Donneckia Thank you for your feed back. Like I said that we show no record of you being charged for that room or even see your reservation in our system

2/10 – Ontzettend slecht

Donna

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
LITERALLY RUN AWAY!! It was Soo awful that after I looked at the room, I turned around and ask for a refund. There was NO WAY ON GOD’s EARTH THAT I WOULD STAY THERE! LITERALLY: Homeless and drug addicts all over the premise. Not that it matters- but the free breakfast was a complete lie. The woman at the counter was very nice though. After I asked for a return she said that she completely understood and me a refund with no issue.
1 nacht verbleven in mei 2024
Reactie van Nick op 16 mei 2024
Hello DonnaSorry for your bad experience at our location. We will look in to this matter ASAP and solve the issue. We apologize for your inconvenience and experience Thank you for your feed back

4/10 – Matig

Johnnie

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property wasn't maintain , doors weren't fully secured. seems to be continuous living. patrons had doors fully open
1 nacht verbleven in april 2024
Reactie van Nick op 1 mei 2024
Thank you for your feed back and we will look into this matter

6/10 – Redelijk

Jasandra

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Nick op 1 mei 2024
Thank you for your feed back

8/10 – Goed

Russell

Decent
1 nacht verbleven in april 2024
Reactie van Nick op 23 apr 2024
Thank you Russell for your feed back. From your Americas best value inn Lafayette Louisiana

2/10 – Ontzettend slecht

Latasha

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They had roaches and other bugs in there room. My refrigerator was broke had to wait a week for a new one
6 nachten verbleven in april 2024
Reactie van Nick op 15 apr 2024
Thank you for your feedback and we will look in to this matter asap

2/10 – Ontzettend slecht

Jacatherine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The owner was awful
1 nacht verbleven in april 2024
Reactie van Nick op 13 apr 2024
Thank you for your feedback

2/10 – Ontzettend slecht

Lequita

2 nachten verbleven in april 2024
Reactie van Nick op 9 apr 2024
Thank you for your feed back . We are working on making the necessary improvements

2/10 – Ontzettend slecht

Sian

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We walked into the room and walked straight out again and went elsewhere, and took the hit on the money. It was dirty, and full of cockroaches. We literally stamped on one as it ran out from under the bed. There were dead ones all over the wall too. The floor tiles were squelching from unknown liquid underneath. There were loads of dodgy characters around and when we went to drive away, a guy with his hood up started running over to our car. I’m pretty sure he was going to try and rob us. The chest of draws were propped up on wood and was about to topple over and crush my toddler. The front desk staff couldn’t care less. We could not get out of there quick enough.
Reactie van Nick op 29 mrt 2024
Hello Sian Thank you for your feed back . Rest assured we are working on making the necessary improvements to our property and this matter will be looked in to ASAP

2/10 – Ontzettend slecht

Angel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Nick op 2 mrt 2024
Hi AngelThank you for your feedback. We are working to make the improvements

2/10 – Ontzettend slecht

Virginie

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fuyez!
Sale, sent fort la cigarette, voire même la weed. Bruyant, mal isolé. Le micro onde était dans un état pitoyable. Un cafard se promenait dans la salle de bain. La télé fonctionnait à peine. Une horreur! A fuir surtout si vous êtes touriste!
2 nachten verbleven in februari 2024
Reactie van Nick op 22 feb 2024
Sorry for your bad experience at our property.We are currently working to making improvements to the property so we can better serve you and all our guests . Thank you for your feed back

2/10 – Ontzettend slecht

Janice

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible place needs to be demolished or total redo
2 nachten verbleven in februari 2024
Reactie van Nick op 6 feb 2024
Thank you for your feed back Janice . We are working on making things better and hope to see you in the future

2/10 – Ontzettend slecht

jakayla

2 nachten verbleven in februari 2024
Reactie van Nick op 29 mrt 2024
Thank you for your feed back

10/10 – Uitstekend

Michelle

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Nick op 6 feb 2024
Thank you Michelle for your review for Americas Best Value Inn Lafayette La

2/10 – Ontzettend slecht

Amanda

1 nacht verbleven in januari 2024
Reactie van Nick op 22 jan 2024
Sorry Amanda that things did not go well. We will look in to it

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wow
Got my MacBook Pro stolen from a resident of the hotel and magically happened to get it returned to me They dropped it off to the front desk and then the front desk gave it to a different resident to hold on to instead of holding onto it for me without notifying me it was dropped off Screen was damaged and went to front desk to notify and he acted like he could care less and just wanted me gone Unbelievable
1 nacht verbleven in januari 2024
Reactie van Nick op 17 jan 2024
Sorry for the inconvenience and experience you had . We will look in to this matter urgently

2/10 – Ontzettend slecht

Andre

Negatief: Netheid
1 nacht verbleven in januari 2024
Reactie van Nick op 10 jan 2024
Sorry for your unpleasant experience. Rest assured we are working on this matter

2/10 – Ontzettend slecht

JONATHAN

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nada. Es una aberración y es sumamente peligroso. Nunca vayan!!
1 nacht verbleven in januari 2024
Reactie van Nick op 8 jan 2024
Thank you for your feed back and we will look in to this

2/10 – Ontzettend slecht

Ashley

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Nick op 8 jan 2024
Thank you for your feed back we will look into this

10/10 – Uitstekend

Jasandra

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The manager is an awesome guy. The prices are reasonable.
3 nachten verbleven in januari 2024
Reactie van Nick op 8 jan 2024
Thank you for your review

2/10 – Ontzettend slecht

Gloria

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible. Unable to stay
The room was so bad we were unable to stay in it. The tv did not work. The bathroom had some gunk on the floor. The carpet had some kind of powder all over and it stunk. When we got there the door was already open and all the windows were open. Never seen a room this nasty ever.
1 nacht verbleven in januari 2024
Reactie van Nick op 8 jan 2024
Thank you Gloria for your feed back . Rest assured we will look in to this asap

2/10 – Ontzettend slecht

Donald

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Place is run down and reeks of cigarettes. Couldn't get extra towels also the shower was a total loss. The whole experience was terrible.
1 nacht verbleven in december 2023
Reactie van Nick op 5 jan 2024
Sorry for your unpleasant stay . We are working to making it better . We hope to see on your next visit

2/10 – Ontzettend slecht

Michael Blake

Zakenreiziger
Negatief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in december 2023
Reactie van Nick op 27 dec 2023
Michael sorry for your unpleasant stay at the property. We hope we can make it right to you on your next visit

10/10 – Uitstekend

Jasandra

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Nick op 23 dec 2023
Thank you for your excellent review at Americas Best Value Inn Lafayette Louisiana

10/10 – Uitstekend

Michelle

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Nick op 21 dec 2023
Thank you Michelle for choosing Americas Best Value Inn Lafayette

2/10 – Ontzettend slecht

Roxann

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If u wanna crack motel this the place. It was absolutely disgusting.the place is falling apart and dirty. Please don't book here if u bringing children. This place is unsafe!
2 nachten verbleven in december 2023
Reactie van Nick op 19 dec 2023
Sorry for your unpleasant experience at our place . We will look in to this matter ASAP. We hope to see you soon Thank you

10/10 – Uitstekend

Richard

1 nacht verbleven in december 2023
Reactie van Nick op 20 dec 2023
Thank you for your review

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Nick op 19 dec 2023
Thank you

2/10 – Ontzettend slecht

Keyra

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Nick op 18 dec 2023
Sorry for your unpleasant stay at our property. We hope we can make it right for your next visit

2/10 – Ontzettend slecht

Famous

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Filthy filthy rooms. Unsafe area. Lots of noise. So bad they literally lock you in the hotel. Stains and burn holes on the sheets. Paper thin towels smelled like axle grease. Lots of stains on the walls and floors. I was locked in with my family and wish I could have retrieved my handgun from the truck. Lots of foot traffic. Did I mention that they lock you in the hotel???? Do not take your family here. Sounds like someone was operating a dog kennel next door and also a thriving brothel down the hall. Not a politically correct way of saying it but not many people there who need sunscreen! Not safe for families!!!
1 nacht verbleven in december 2023
Reactie van Nick op 11 dec 2023
So sorry for the bad experience you had . We will look in to this matter asap and will resolve it . We hope you have a pleasant stay with us on your next journey

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Nick op 17 nov 2023
Thank you

2/10 – Ontzettend slecht

Sven

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Nick op 15 nov 2023
So sorry you were not satisfied. Please let us know so that we may improve by your next visit

6/10 – Redelijk

Kayla

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
House keepers and management were great. The font
1 nacht verbleven in november 2023
Reactie van Nick op 14 nov 2023
Thank you

6/10 – Redelijk

Kayla

1 nacht verbleven in november 2023
Reactie van Nick op 14 nov 2023
Thank you

10/10 – Uitstekend

mitchell

1 nacht verbleven in november 2023
Reactie van Nick op 10 nov 2023
Thank you

10/10 – Uitstekend

Angel

1 nacht verbleven in november 2023
Reactie van Thank you op 11 dec 2023
Thank you for your excellent rating for our Americas Best Value inn Lafayette LA

6/10 – Redelijk

Anthony

1 nacht verbleven in oktober 2023
Reactie van Nick op 10 nov 2023
Thank you

10/10 – Uitstekend

Gail

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great.
1 nacht verbleven in oktober 2023
Reactie van Nick op 10 nov 2023
Thank you

2/10 – Ontzettend slecht

Gigi

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Lights in bathroom didn’t work. Smell was awful. Holes in walls. Cigarette holes in the sheets. Then there was a shooting in the next door parking lot. Never again.
1 nacht verbleven in oktober 2023
Reactie van Guest Relations op 25 okt 2023
Dear Gigi,We sincerely apologize for the condition your room was in. What you described does not reflect our standards, and we will work to improve. That said, please know the safety of our guests is paramount to us, and we take several measures to ensure everyone who stays with us is secure. While we wish you had a better experience, we hope you'll give us another chance to change your impression of our property.

6/10 – Redelijk

Brett

Negatief: Netheid, staat van de accommodatie en faciliteiten
Not the best.
The hotel smelled like cigarettes all around, bums were sleeping next to cars outside, the hotel had water stains and cracks in everything around the room, no hot water just frigid cold, the mini fridge was rusted and old, the tv screen was messed up and skipping like radio does when your in a bad area, Wi-Fi didn’t work and no breakfast.
1 nacht verbleven in oktober 2023
Reactie van Nick op 25 okt 2023
Thank you and we will look in to this matter

10/10 – Uitstekend

Gabrielle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Nick op 25 okt 2023
Thank you

8/10 – Goed

Antonio

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
They didn’t have breakfast like they said when we called. We had a leak in our bathroom.
2 nachten verbleven in september 2023
Reactie van Nick op 25 okt 2023
Thank you for your comments

10/10 – Uitstekend

Angel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone is very nice
2 nachten verbleven in september 2023
Reactie van Nick op 25 okt 2023
Thank you

4/10 – Matig

Michael

1 nacht verbleven in september 2023
Reactie van Nick op 25 okt 2023
Thank you

2/10 – Ontzettend slecht

Belinda

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
NEVER AGAIN
First of all the AC in our room did not work. Then they only had two towels in the room when we checked in and when we went to the front desk and asked for some more towels they said that I could not get any more until 9am the next morning. The web site said a hot breakfast was included but all they had was coffee and orange juice.
1 nacht verbleven in september 2023
Reactie van Guest Relations op 22 sep 2023
Dear Belinda,Thank you for your feedback. We apologize for any oversight you encountered while with us and will speak to our team to ensure we are meeting expectations. We hope for another chance to impress you going forward. This is not the lasting impression we want you to have, and we truly hope to have the opportunity to change your perceptions.

2/10 – Ontzettend slecht

tamera

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
This place is literally falling down around them, while the staff was nice there wasn't much they could do. Elevator was out, had to request lightbulbs for lamps, bathtub had a crack making it unstable, there were no TOWELS, and the entire property had a smell. This property needs a lot of work and is advertised to have breakfast and a restaraunt on property which it does not.
1 nacht verbleven in september 2023
Reactie van Guest Relations op 19 sep 2023
Dear Tamera,We are glad you enjoyed our friendly staff. However, we regret that you didn't have the comfortable visit we are typically known for. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we jump into action to rectify the issues you've mentioned and give our accommodations the attention they deserve. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

2/10 – Ontzettend slecht

Trung

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay but be warned !
Checking in at the counter was simple, issues started when I was told I didn't know how to use a key card, that required the desk person to physically pop a cover off and use a master key to let me in. Happened every time I left the room. They do not have WIFI, well they have un-secured free to access by anybody (customer or not). No shampoo/bar soap (basics). Syrup or some type of sugar base sticky residue is on night stand, desk, and floor by the fridge. I knew the place was going to be sketchy but not to the point where it was worse than other places for the same price i've been to. By far the worse out of the 10+ hotels i've stayed at in the past month to two months.
1 nacht verbleven in september 2023
Reactie van Guest Relations op 9 sep 2023
It's unfortunate to hear that you didn't have a good experience with us. We understand your frustration regarding the amenities you received and we will be sure to keep all your comments in mind as we continue to make improvements. We know that we can do better, and we hope you will give us another chance soon.

2/10 – Ontzettend slecht

Donna

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like the fact id prepd & immediately wanted to ck out ,was told no refund would be issued . I took pics , expedia was no help . A partially acceptable room was found 2 hrs after i checked in elevator was out of order , no breakfast, no restaurant. Im out $184 for 2 nite stay & all i received was being treated horribly. I shoulsve received a full refund .
3 nachten verbleven in augustus 2023
Reactie van Guest Relations op 6 sep 2023
Dear Donna,While we appreciate you taking the time to share your experience, we regret that your stay was not as expected. Rest assured, we will work to make any necessary improvements. Regarding a refund, please know that it depends on the site you used to book through, as some third-party sites have a no-cancellation policy. We encourage you to reach out to them with any billing concerns. Your feedback is appreciated, and safe travels.

2/10 – Ontzettend slecht

David

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed
Did not enjoy it what so ever had the wrong room and when the ac started leaking they refused to give us another room nd sent the maintanence man to fix it which took over an hour
1 nacht verbleven in augustus 2023
Reactie van Guest Relations op 6 sep 2023
Dear David,We appreciate every bit of feedback, as it helps us make our service all the better. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.