1 slaapkamer, luxe beddengoed, een bureau, een strijkplank/strijkijzer
Beschikbaarheid controleren

Beoordelingen van Sunset Inn Hotel

2.5 out of 5
Sunset Inn Hotel
1a Altamont Crescent, Kingston, St. Andrew

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 21 van 70 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 70 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 70 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 70 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 70 beoordelingen" "

7,6/10

Netheid

8,4/10

Personeel en service

5,8/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jatinder

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024

6/10 – Redelijk

Xena

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
If your looking for somewhere just to spend the night.don’t get me wrong staffs was nice after all and the hotel was clean , it just need to be renovated in some how . I was a bit upset the first night but I was gone for the day , it was only for the sleeping 😴.
3 nachten verbleven in april 2024

8/10 – Goed

Rudolph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My stay was comfortable. The surrounding areas were quiet and the room was clean. The only issue I noticed was that the toilet was not properly secured to the floor, but I forgot to notify them before leaving.
1 nacht verbleven in april 2024

6/10 – Redelijk

jullett

Positief: Netheid
5 nachten verbleven in april 2024

8/10 – Goed

Daniel

1 nacht verbleven in april 2024

4/10 – Matig

Stacia

1 nacht verbleven in april 2024

10/10 – Uitstekend

Henswhyte

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place
7 nachten verbleven in april 2024
Reactie van Management op 13 apr 2024
Thank you so much.

10/10 – Uitstekend

Raj

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice caring people. Very understanding and accommodating. Raj.
7 nachten verbleven in maart 2024
Reactie van Management op 28 mrt 2024
Thank you. We are happy you had a good experience

10/10 – Uitstekend

Relana Charelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 18 mrt 2024
Thank you so much for your review. We are happy you were satisfied with the accommodation.

2/10 – Ontzettend slecht

paula

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property looks good from the outside. The room was dirty the furniture was old and in bad condition. The washroom was disgusting I wouldn’t even make my dog stay there.i was so so hurt I cried and checked out first thing in the morning. One positive thing the staff were friendly and the manager understood what I was going through and gave me a refund
27 nachten verbleven in december 2023

8/10 – Goed

Srikanth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good decent place
2 nachten verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Andreas

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks for all - pleasure to be your guests We were really good These days cause of Ur nice Sympathic way to Communicate with us
2 nachten verbleven in november 2023

8/10 – Goed

Carol

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👍
6 nachten verbleven in augustus 2023
Reactie van Management op 5 sep 2023
thank you

2/10 – Ontzettend slecht

Novelett

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
The property is
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Monoo

10 nachten verbleven in juli 2023
Reactie van Management op 5 sep 2023
Thank you so much

4/10 – Matig

HL

1 nacht verbleven in juli 2023
Reactie van Management op 5 sep 2023
I am sorry you did not enjoy your stay.

10/10 – Uitstekend

jullett

3 nachten verbleven in juli 2023
Reactie van Management op 5 sep 2023
Thank You so much

6/10 – Redelijk

Marcia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The breakfast is no good. Toilets clogged, Ants, microwave have to be requested and has a loud disturbing noise. The staff was very good pleasant.
3 nachten verbleven in juli 2023
Reactie van Management op 5 sep 2023
I am sorry you did not enjoy the breakfast. We will speak with the restaurant we contract with. Thank you for your visit

4/10 – Matig

VIVIA

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely disappointing - No iron, no microwave very basic. - Firstly, the property advised that they will not honor the reservation because of the demand for the period I was scheduled to travel. However, fantastic, my reservation was not canceled. - Secondly, despite the picture of breakfast being misleading, there was not a microwave or offering of food available on the property. - Thirdly, I asked for a kettle. Staff responded, "I can give you some hot water. I can warm some in a cup in our microwave. Do you have a cup. - Strangely, upon my arrival, I was asked to wait until the following day for checking services because only the owner could handle the accounting. Staff was very ineffective with service provision and know how on accommodating guests. Therefore, based on the lack of basic amenities, the willingness for the property to not honor reservations due to possible demands of last minute travels and to benefit from charging an more per night for the accommodation I would recommend that you and future travelers skip this option. If you only desire a bed a place to shower, feel comfortable booking to stay with this property. However, if you are needing or wanting ANYTHING more, skip staying at Sunset Inn Hotel of Kingston, Saint Andrew, Jamaica.
7 nachten verbleven in april 2023

4/10 – Matig

IVAN, MIAMI BEACH

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The entrance was always locked, takes time for the staff to go and open it. Not good deal for the price and what you get. Old property and precarious.
2 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

tanya

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The first room was dirty , ants was all over the bed and bathroom . I booked a two bed room got one full bed the agent said they were sold out . The next night the agent was a bit more friendly but the room was terrible . Would not stay there again .
3 nachten verbleven in februari 2023
Reactie van management op 9 feb 2023
Sorry again for the ants and the room you were moved to went without incident.

8/10 – Goed

Codey

1 nacht verbleven in december 2022

8/10 – Goed

Candice

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Althea

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
A lovely welcoming stay!
The lady on the desk was really welcoming. She had a lovely manner. The other staff were accommodating. We felt safe. It was good that there was a fridge where foods and snacks were on sale. Breakfast was good and was delivered to the room on time. There was a telephone in the room so we could communicate with them.
3 nachten verbleven in augustus 2022
Reactie van Management op 11 aug 2022
Thank you for sharing your experience. We hope to see you again in the future

4/10 – Matig

Cedric, teaneck

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I'm glad for the opportunity to give my opinion. The entire staff that I met were very courteous and my opinion of the place stops there. Because delays in Flight and car rental, I got to Sunset Inn at 9:00pm. First, there were record of my reservation. I had to dick up my printed record and my phone confirmation. Then my room was not what I requested. I rested and paid for two beds. I was so tired I settled and went to bed. Two days before my time was up I back at 4.00pm and my room was not cleaned. I figured, because I was staying longer than the rest of customer, I wasn't the highest priority. But when I returned later in the night nothing was done. No soap to shower with and the garbage baskets were not emptied. My recommendation is, for the price, a one night stay yes. If more than two or three days check out somewhere else.
6 nachten verbleven in augustus 2022

8/10 – Goed

Tyronne

Positief: Staat van de accommodatie en faciliteiten
Good Service
Comfortable stay. Good nights rest but mattress has a sink so pain in back when getting ready to rise from bed.
2 nachten verbleven in juli 2022
Reactie van Management op 4 aug 2022
i am sorry to hear about your discomfort. We will change mattress immediately.

6/10 – Redelijk

Ricardo

1 nacht verbleven in juli 2022

10/10 – Uitstekend

marcus

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2022

6/10 – Redelijk

Yvonne

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
You get what you pay for
The place is needed of repairs and upgrades when i laid in the bed this was what i saw on the ceiling. The staff was very friendly and accommodating.
Whole in the ceiling
1 nacht verbleven in juli 2022

6/10 – Redelijk

Aretha

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2022

4/10 – Matig

Marcia

1 nacht verbleven in juni 2022
Reactie van Management op 27 jun 2022
I am sorry you were not happy with your stay.

6/10 – Redelijk

Jacqueline

Reisde met familie
Positief: Personeel en service
Great customer service at check in. Very basic hotel but in fabulous location. It was ok for a night or 2.
1 nacht verbleven in april 2022
Reactie van Management op 1 mei 2022
Thank you for your business

4/10 – Matig

Cristina

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pillows are made of plastic. Bed is not very comfortable and had ants when we arrived. Reception was not clear in the breakfast and finally we did not have any as we needed to move on.
1 nacht verbleven in april 2022
Reactie van Management op 11 apr 2022
I am sorry the bed was not comfortable and you missed breakfast. The plastic was the pillow protectors, I am sorry for the confusion.

10/10 – Uitstekend

Xiomara

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
la atencion
1 nacht verbleven in april 2022
Reactie van Management op 10 apr 2022
Thank you so much for your review. We are happy you were pleased with your stay. Please come again soon. P

8/10 – Goed

Rebekkah

Positief: Netheid, personeel en service en comfort kamer
It was a good stay it had a nice room and amenities. The shower was leaking and that was the only complaint i had.
3 nachten verbleven in maart 2022
Reactie van Management op 4 apr 2022
Thank you for your patronage. Will have show fixed immediately

4/10 – Matig

ASHLEIGH

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was disappointing. The ac unit made alot of noise. The place could be cleaner. There was a lizard in the cupboard in the room. The pillows were very hard. Overall it wasnt my best stay.
1 nacht verbleven in maart 2022
Reactie van Management op 21 mrt 2022
I am sorry to hear about your experience. Please contact the manager on duty to see how we can make it up to you.

10/10 – Uitstekend

Mette Ehlers

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value for money and the best service from the women handling the place.
1 nacht verbleven in december 2021
Reactie van Management op 31 dec 2021
Thank you for your review. We are happy you were pleased with your stay. Hope to see you again in the future. Happy new year.

6/10 – Redelijk

Dawson

Zakenreiziger
1 nacht verbleven in december 2021
Reactie van Management op 31 dec 2021
Thank you for staying at our facilities. Happy new year

2/10 – Ontzettend slecht

Maria

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Infested hotel
This hotel has a great location but that’s about it. We booked a 2 night stay and we could not endure the first night we left before 6am. In our room Our luggages and toddler shoe was attacked by a swarm of roaches. We could not tell where they were coming from but they were all over over stuff. We had to start using our shoe to kill roaches instead of getting sleep. When we could have overlooked the old discolored sheets the dated room, dirty and smelling curtain, no towel in the bathroom and a random red used bath rug the infestation was a deal breaker. This hotel should not host anyone. Seems like its a hotel for the shady kind and nothing to host any half decent person. Anyone interested to stay here I recommend spend a bit more and stay somewhere else. I would not recommend this place to anyone. I think any good review for this hotel must be fake.
2 nachten verbleven in december 2021
Reactie van Management op 20 dec 2021
I am very concerned about your experience. This is the first we are hearing of any issues with insects. Could you please contact us to discuss how we can compensate you for your experience. We will definitely take the necessary actions to resolve this issue

6/10 – Redelijk

Paul

1 nacht verbleven in december 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff and location
9 nachten verbleven in juli 2021
Reactie van Management op 3 aug 2021
Thank you for your business. Hope you will come to visit again.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Breakfast was good. The staff especially Nichole was very attentive and provided excellent service.
10 nachten verbleven in juli 2021
Reactie van Management op 20 jul 2021
Thank you for your business. We are very happy you are enjoying your time with us. Safe travels.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved the energy and efficiency of the staff. Nichole was the work horse of the group. She did a excellent job in providing for our needs.
6 nachten verbleven in juli 2021
Reactie van Management op 20 jul 2021
Thank you for your business. We are very happy you enjoyed your stay. Safe travels

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
11 nachten verbleven in augustus 2020

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like everything about sunset inn hotel and would go back
4 nachten verbleven in november 2019
Reactie van Management op 5 dec 2019
Thank you for your review. We loved having you stay at the property. Hope to see you again in the near future

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This Property is not a hotel and should not be listed as such. It does not have any basic amenities (Restaurant, bar . etc) and it was vastly overpriced for what it offers. On two occasions, the housekeeping staff came to my room after 5:00 pm, asking me if I did not need "room service". At that time, with no bar or restaurant or pool to pass the time by, it made no sense. The location of the hotel also was not conducive with talking a lat evening walk while the room is cleaned.
4 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff at the hotel served my breakfast at the time i requested and also called me a taxi cab at the time i requested. The staff was also helpful with my bags in loading them in the taxi.
1 nacht verbleven in mei 2019
Reactie van NY op 5 jun 2019
Thank you for your feedback! We are happy you enjoyed your stay with us and we were able to assist you with all of your needs. Safe travels! We look forward to seeing you again.

10/10 – Uitstekend

Karen, Orlando Florida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very professional and friendly,the supervisor she was the best,I have been staying there for 4 yes now two times per,,I wouldn't want to go nowhere else to stay,I feel like I'm at home,
4 nachten verbleven in mei 2019
Reactie van Management op 14 mei 2019
Thank you for your wonderful review. We hope to see you for many years to come.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location. Easy access to New Kingston. Need more amenities like a bar and iron in each room.
5 nachten verbleven in april 2019
Reactie van NY op 7 mei 2019
Thank you for your feedback! We hope to see you again soon!