Thank you for sharing details of your previous experience at Hotel Phillips. We sincerely apologize that you experienced maintenance issues throughout your stay. Your concerns have been shared with our Chief Engineer for follow up and preventative maintenance moving forward.

t's great to hear that despite the issues with the thermostat and the musty smell in the room, you found Hotel Phillips to be a nice place to stay. I'm glad that the staff was accommodating in holding your belongings after check-out and allowing you to valet early and stay after check-out. It's wonderful when a hotel goes above and beyond to make guests feel comfortable and taken care of. Safe Travels!

Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!

Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!

Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Thank you for sharing about the drains, I will share that with our team. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!

Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!

Thank you for staying with us during your recent travels to Kansas City. We're happy to hear you found the location helpful for your visit. We appreciate you sharing this feedback with us and hope to welcome you back in the future.

Thank you for your feedback on your recent stay at our property. We are delighted to hear that you found the property to be super gorgeous and that you enjoyed the lobby ambiance.We apologize if the room smelled a little old – we will make sure to address this issue promptly to ensure a more pleasant experience for our guests in the future.Regarding the attitude of the staff, we are sorry to hear that it did not meet your expectations. Providing exceptional customer service is a top priority for us, and we will take your feedback seriously to improve the overall guest experience.Thank you for bringing these points to our attention, and we hope to have the opportunity to exceed your expectations on a future visit. Please do not hesitate to reach out if you have any further feedback or concerns.

Thank you for sharing your feedback about your recent stay with us. We apologize for any inconveniences you experienced during your visit.We are sorry to hear that you were not satisfied with the size of the rooms and that your request for room service was not fulfilled as expected. We will address these issues with our housekeeping team to ensure they do not happen again in the future.Regarding the presence of homeless individuals inside the facility, we take the safety and security of our guests very seriously. We will review our security measures to prevent such occurrences in the future.We regret to hear that our valet service did not meet your expectations and that you did not receive the level of service you deserved. Your feedback is valuable to us, and we will use it to improve our service standards moving forward.We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back in the future to provide you with a more positive experience. If you have any further concerns, please do not hesitate to contact us directly.

Thank you for your glowing review! We are thrilled to hear that you had such a positive experience during your stay at our property.We are delighted that you found the look and feel of our hotel to be unique and enjoyable. Our team works hard to create a welcoming and memorable atmosphere for our guests, so we are pleased to hear that you found our staff to be amazing.We are glad that the location of our property worked well for you and that you were able to easily enjoy the area. The speakeasy is indeed a hidden gem, and we are thrilled that you were able to take advantage of this special feature during your stay.Thank you for recommending our property to others. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again in the future. If you have any further feedback or requests, please do not hesitate to let us know.

We are truly sorry to hear about the issues you encountered during your stay in our king corner suite. It is unacceptable that the AC unit malfunctioned and caused such a disruptive experience for you. We apologize for the inconvenience and frustration this must have caused.We apologize for any miscommunication regarding compensation for the inconvenience. We are unable to change your rate due to you booking through Expedia, I do see we took care of your breakfast for you. We understand your disappointment and value your feedback. We are sorry that your stay did not meet your expectations and we apologize for any inconvenience caused. We will work diligently to address the maintenance issues to prevent similar situations from occurring in the future.Thank you for bringing these concerns to our attention. We appreciate your feedback and hope to have the opportunity to welcome you back in the future to provide you with a much-improved experience. If you have any further feedback or questions, please do not hesitate to reach out to us directly.

Thank you for sharing your experience at the Hotel Phillips through the Guest Satisfaction Survey.As a valued Hilton Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Thank you for your review. We sincerely apologize for the inconveniences you encountered while you were our guest. We truly want every guest's experience to be a perfect stay in every way possible. We will share your feedback with our hotel team. Hopefully, we'll have the opportunity to welcome you back to Hotel Phillips when your travels bring you back to Kansas City.

Thank you for taking the time to write about your experience at our hotel! I am delighted to hear you enjoyed the speakeasy. We look forward to your next visit with us!

Thank you for your review. We want every guest who joins us to have a comfortable and enjoyable stay and we are sorry that there were aspects of your recent stay that fell short. We do offer microwaves and fridge for each guest room; they are placed in your room upon request. Our Speakeasy is a very popular spot, I am sorry you were unable to get reservations for a table. I hope that you will allow us another opportunity to impress when your travels next bring you back to Kansas City.

Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Thank you for letting us know about the sheet. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!

Thank you for taking the time to write about your experience at our hotel! I am delighted to hear you enjoyed your stay and was able to experience our speakeasy and the wonderful city. We look forward to your next visit with us!

Thank you for staying with us during your recent travels to Kansas City. We love to hear we are the preferred KC Hotel. We appreciate you sharing this feedback with us and hope to welcome you back in the future.

Thank you for sharing your experience at the Hotel Phillips through the Guest Satisfaction Survey.As a valued Hilton Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Thank you for your review. We sincerely apologize for the inconveniences you encountered while you were our guest. We truly want every guest's experience to be a perfect stay in every way possible. We will share your feedback with our hotel team. Hopefully, we'll have the opportunity to welcome you back to Hotel Phillips when your travels bring you back to Kansas City.

Thank you for your feedback. We do our best to provide all of our guests with an exceptional stay, but clearly that was not your experience and for that, we truly apologize. I will share your comments with our management team to review. That is defiantly not the memory we are wanting out guests to leave with. We truly hope for the opportunity to welcome you back for a better experience in the future.

Thank you for staying with us during your recent travels to Kansas City. We're happy to hear you found the location helpful for your visit. We appreciate you sharing this feedback with us and hope to welcome you back in the future.

Thank you for your review. We sincerely apologize for the inconveniences you encountered while you were our guest. We truly want every guest's experience to be a perfect stay in every way possible. We will share your feedback with our hotel team. Hopefully, we'll have the opportunity to welcome you back to Hotel Phillips when your travels bring you back to Kansas City.

Thank you for your review! It sounds like you had a great time during your recent visit! I hope that we can welcome you back the next time your travels bring you to our city!

Thank you for your review! It sounds like you had a great time during your recent visit! I hope that we can welcome you back the next time your travels bring you to our city!

Thank you for your review. We want every guest who joins us to have a comfortable and enjoyable stay and we are sorry that there were aspects of your recent stay that fell short. I do see you reserved a Queen Petite room which is our smallest room. We hope that you will allow us another opportunity to show you one of our larger rooms when your travels next bring you back to Kansas City.

Thank you for your review. We sincerely apologize for the inconveniences you encountered while you were our guest. We truly want every guest's experience to be a perfect stay in every way possible. The elevators going down is an unfortunate situation. Hopefully, we'll have the opportunity to welcome you back to Hotel Phillips when your travels bring you back to Kansas City.

Thank you for your review! It sounds like you had a great time during your recent visit! I hope that we can welcome you back the next time your travels bring you to our city!

Thank you for sharing your thoughts about our quaint little hotel. We look forward to hosting you during your stay.

Thank you for sharing your experience at the Hotel Phillips through the Guest Satisfaction Survey.As a valued Hilton Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Thank you for your review. We sincerely apologize for the inconveniences you encountered while you were our guest. We truly want every guest's experience to be a perfect stay in every way possible. We will share your feedback with our hotel team. Hopefully, we'll have the opportunity to welcome you back to Hotel Phillips when your travels bring you back to Kansas City

Thank you for your review. We want every guest who joins us to have a comfortable and enjoyable stay and we are sorry that there were aspects of your recent stay that fell short. We defiantly have those amenities for our guest upon request. We will make sure we add those to our website. We will review your valued feedback with our hotel team, and we hope that you will allow us another opportunity to impress when your travels next bring you back to Kansas City.

Thank you for sharing your experience at the Hotel Phillips through the Guest Satisfaction Survey.As a valued Hilton Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. WE too love our old features. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!

Thank you for staying with us during your Big 12 experience. We will be sure to discuss hours of operation when we begin our planning for next year. I am glad to see you enjoyed your stay. See you next year.

I appreciate you taking the time to complete our Guest Satisfaction Survey. We appreciate your feedback as we strive to be the Best Hotel in Kansas City. If there are any suggestions or feedback in any areas of our hotel that we can improve upon, please let me know. I will personally share them with the appropriate management. As Brilliant hosts we rely on your comments to be the very best. Thank you for staying at the Hotel Phillips, Kansas City and when your travels bring you back to Kansas City, we look forward to being your host hotel again.

Thank you for your review! It sounds like you had a great time during your recent visit! I hope that we can welcome you back the next time your travels bring you to our city!

Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!

Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!

Thank you for your feedback. We do our best to provide all of our guests with an exceptional stay, but clearly that was not your experience and for that, we truly apologize. I will share your comments with our management team to review. We truly hope for the opportunity to welcome you back for a better experience in the future.

Thank you for taking the time to share your recent experience at Hotel Phillips with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Kansas City.

Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!

Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!

Thank you for taking the time to write about your experience at our hotel! I am delighted to hear you enjoyed your stay and we look forward to your next visit with us!

Thank you for taking the time to share your recent experience at Hotel Phillips with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. I will share your comments with our management team to review. We truly hope for the opportunity to welcome you back for a better experience in the future.

Thank you for your review. We want every guest who joins us to have a comfortable and enjoyable stay and we are sorry that there were aspects of your recent stay that fell short. We will review your valued feedback with our hotel team and we hope that you will allow us another opportunity to impress when your travels next bring you back to Kansas City.

Thank you for sharing your experience at the Hotel Phillips through the Guest Satisfaction Survey.As a valued Hilton Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Thank you for your review! It sounds like you had a great time during your recent visit! I hope that we can welcome you back the next time your travels bring you to our city!

Thank you for your review! It sounds like you had a great time during your recent visit! I hope that we can welcome you back the next time your travels bring you to our city!

We appreciate your feedback as we strive to be the Best Hotel in Kansas City. If there are any suggestions or feedback in any areas of our hotel that we can improve upon, please let me know. I will personally share them with the appropriate management. As Brilliant hosts we rely on your comments to be the very best. Thank you for staying at the Hotel Phillips, Kansas City and when your travels bring you back to Kansas City, we look forward to being your host hotel again.