Buitenzwembad

Beoordelingen van American Motel Kansas City, Kansas

2 out of 5
American Motel Kansas City, Kansas
7949 Splitlog Ave, Kansas City, KS

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 202 van 907 beoordelingen" "
Gastenscore: 8 - Goed. 231 van 907 beoordelingen" "
Gastenscore: 6 - Redelijk. 182 van 907 beoordelingen" "
Gastenscore: 4 - Matig. 116 van 907 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 176 van 907 beoordelingen" "

6,4/10

Netheid

7,4/10

Personeel en service

6,4/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Heather

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First of all the bathrooms in the lobby are locked after a certain time and the staff doesn’t have a key to open them. Luckily the lady working the desk was sweet and works quickly as possible to let me in my room so that I could at least use the restroom and then complete the check in process. The first thing I saw when I walked into the room was a bug crawling across the table that the tv sits on, and the whole room smelled of stale smoke even though I booked a non smoking room. The sheets appeared clean but the first night I was there I had a hard time sleeping just because I was paranoid about bugs because of the one I saw when I first arrived. Lots of foot traffic in the area around the hotel.
3 nachten verbleven in mei 2024
Reactie van Hadley W. op 8 mei 2024
Heather, I'm sorry for the issues you experienced during your stay with us. We will work hard to fix them for the future. Safe travels home.

8/10 – Goed

Helder

Zakenreiziger
Positief: Netheid, personeel en service
Good to rest and sleep some nights
1 nacht verbleven in april 2024
Reactie van Hadley W. op 6 mei 2024
Helder,Thank you for taking the time to leave us positive feedback about your stay with us. Safe travels home!

10/10 – Uitstekend

Von

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Good Location
2 nachten verbleven in april 2024
Reactie van Keri op 22 apr 2024
Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 – Goed

Kent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good except I about slipped in the shower. Be careful!
1 nacht verbleven in april 2024
Reactie van Keri op 22 apr 2024
Good day, we appreciate your review and are pleased to hear that you had a positive experience during your stay. Your feedback regarding the shower is concerning, and we will make sure to investigate and take appropriate measures to prevent such incidents in the future. Thank you for bringing this to our attention and we look forward to hosting you again.

2/10 – Ontzettend slecht

Jason

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Parking lot was overfull, so i and 15 or so others had to double park along the outside. Door to my room was leas than 100 yards from and faced the interstate, i 70, so it was quite noisy. Somewhat last minute trip, and had very limited options in my price range. Get what you pay for, i guess. Definitely will not stay again.
2 nachten verbleven in april 2024
Reactie van Keri op 20 apr 2024
Dear guest, we appreciate you taking the time to review your recent stay with us. We apologize for the challenges you faced with the parking and noise near your room. Your feedback is important to us and we will use it to make necessary improvements. We hope you will give us another chance to exceed your expectations in the future.

10/10 – Uitstekend

Scott

Zakenreiziger, Reisde met partner
Our room was very clean and comfortable.
1 nacht verbleven in april 2024
Reactie van Keri op 20 apr 2024
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

10/10 – Uitstekend

RAY, Missouri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Keri op 10 apr 2024
2.Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Keri op 3 apr 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

6/10 – Redelijk

Ryan

Reisde met een groep
Negatief: Netheid, voorzieningen
It was aight
1 nacht verbleven in maart 2024
Reactie van Keri op 26 mrt 2024
We’re so sorry that your experience did not match your expectations. This is on us.”

2/10 – Ontzettend slecht

Gayle

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It looked like the doors had been bashed in multiple times. There was a gaping gap at the bottom corner of our door, at least our grandkids and kids had a slightly better door. Someone yelled through their door to slap that b**ch, when my nonverbal autistic grandson was having a fit. You could hear everyone yelling around you, through the walls.
1 nacht verbleven in maart 2024
Reactie van Keri op 26 mrt 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”

4/10 – Matig

ERIC

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The entire place had tons of shady people around, there were more than a few drug transactions going on there. There were also tons of people running around in the middle of the night keeping me up, and this was every night not just a single night. The maintenance is not kept up, my door handle barely engaged, then you had to push the door hard to get in, the bathroom fan had rolled up tissues keeping it from making noise. Other than that the staff was friendly and very helpful.
3 nachten verbleven in maart 2024
Reactie van Keri Malone op 12 mrt 2024
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this issue in the future.

10/10 – Uitstekend

Benton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Keri Malone op 7 mrt 2024
2.Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 – Uitstekend

Andreana

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms great front desk
5 nachten verbleven in februari 2024
Reactie van Keri Malone op 29 feb 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

6/10 – Redelijk

Andrea

Bugs in rolm
1 nacht verbleven in januari 2024
Reactie van Keri op 21 feb 2024
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this issue in the future.”

8/10 – Goed

Diamond

1 nacht verbleven in februari 2024
Reactie van Keri Malone op 9 feb 2024
Thank you for the positive review

10/10 – Uitstekend

Bruce

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Keri Malone op 9 feb 2024
Thank you for the positive review Bruce.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
IT WAS OK
2 nachten verbleven in januari 2024
Reactie van Keri Malone op 9 feb 2024
Thank you for your positive review

2/10 – Ontzettend slecht

Kari

7 nachten verbleven in januari 2024
Reactie van Keri Malone op 20 mrt 2024
Dear guest, we appreciate you reviewing your recent stay at our hotel. We apologize for any shortcomings you experienced during your time with us. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Traquida

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reasonable price to stay, exceptionable staff and
Excellent service, friendly staff rooms were very clean and stocked. Overslept a little, it was not a problem; checked out a few minutes late, they never said one word except safe travels.
1 nacht verbleven in januari 2024
Reactie van Keri Malone op 9 feb 2024
I am so glad you had a great stay, with us our goal to make sure everyone has a pleasant stay.

2/10 – Ontzettend slecht

Nohemi

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Keri op 17 feb 2024
Nohemi I am so sorry you didn't enjoy your stay with us. I'd love to hear your feedback, so I can better serve out guest

10/10 – Uitstekend

Robert, Kansas

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Keri Malone op 9 feb 2024
Thank you Robert for your review. I hope to see again.

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Keri Malone op 9 feb 2024
Thank you for the positive review safe travels

2/10 – Ontzettend slecht

Jordan

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay here was not great and i would like to request a credit for a free night
3 nachten verbleven in januari 2024
Reactie van Keri op 17 feb 2024
Jordan feel free to reach out to us at the Hotel I 'd love to speak with you.

6/10 – Redelijk

Melinda

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No breakfast, no soap, shampoo or conditioner.
1 nacht verbleven in januari 2024
Reactie van Keri op 17 feb 2024
All of the rooms have soap and shampoo in them. I am so sorry we do not serve breakfast. Anytime you stay with us and you have questions or need anything come down to the front desk. So we can better service you

2/10 – Ontzettend slecht

Amber

I booked this room for a homeless woman. Do to know fault of her own she and her children were removed from the property by the police and I haven’t received a refund.
1 nacht verbleven in januari 2024
Reactie van Keri op 21 feb 2024
Please share with me some of the details from your stay so that we may better serve you in the future.

6/10 – Redelijk

Julio

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Keri op 21 feb 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 – Goed

Srin

1 nacht verbleven in oktober 2023
Reactie van Keri op 21 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Uitstekend

Eddie

1 nacht verbleven in december 2023
Reactie van Keri op 21 feb 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 – Goed

Shawn

Zakenreiziger
Positief: Netheid, personeel en service
1 nacht verbleven in december 2023

6/10 – Redelijk

Juan

Reisde met huisdieren
Positief: Voorzieningen
None
2 nachten verbleven in december 2023

10/10 – Uitstekend

David

Reactie van Keri op 17 feb 2024
Thank you for the positive review, David!!! So glad you enjoyed your stay

8/10 – Goed

Romero

Positief: Netheid
It's nice
Reactie van Keri Malone op 9 feb 2024
Thank you for the positive review! So happy hear you had a great stay with us, safe travels

10/10 – Uitstekend

Jewel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value
1 nacht verbleven in november 2023

8/10 – Goed

joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Carmen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in december 2023
Reactie van Berit E. op 5 dec 2023
Hi Carmen. Thank you so much for your 5-star rating. We appreciate your business and hope to see you again very soon!

8/10 – Goed

Juan

2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Kevin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Didn't have towels. Didn't have bucket for ice. No shampoo and conditioner.
1 nacht verbleven in december 2023
Reactie van Berit E. op 5 dec 2023
Hi Kevin. We are sorry to hear that you did not enjoy your stay at our motel. You can always check with the front desk if you did not receive items in your room. We will address your issues with our house keeping team right away. We appreciate your feedback as it helps us to do better.

10/10 – Uitstekend

Tiffany

1 nacht verbleven in november 2023

10/10 – Uitstekend

BioLife

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is Great
1 nacht verbleven in november 2023
Reactie van Berit E. op 30 nov 2023
Hi Trequida. We appreciate you taking the time to leave us a review and we are happy to hear that our staff is great. Thank you for your feedback. We hope to see you again soon.

6/10 – Redelijk

James

It was ok
1 nacht verbleven in november 2023
Reactie van Berit E. op 30 nov 2023
Hi James. We appreciate your review and would love to know what we could have done to make your stay more enjoyable. Thank you for taking the time to give us your feedback.

8/10 – Goed

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was nice on get a extra night when got stuck in snow storm
1 nacht verbleven in november 2023
Reactie van Berit E. op 30 nov 2023
Hi Donald. Thank you for your review. We are happy to hear you had a nice place to stay when you were stuck in the snow storm. Safe travels!

10/10 – Uitstekend

Traquida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

4/10 – Matig

Julius

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No face towels the entire time I stayed
2 nachten verbleven in november 2023
Reactie van Berit E. op 30 nov 2023
Hi Julius. We are sorry you did not have any face towels during your stay. We experienced a shipping delay. We will also address your concerns with the housekeeping team. Thank you for taking the time to leave us a review.

10/10 – Uitstekend

Latrice

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
THE ROOM WAS FABULOUS
2 nachten verbleven in november 2023
Reactie van Berit E. op 30 nov 2023
Hi Latrice. Thank you very much for your 5-star review. We are happy to hear you loved your room. We hope to see you again very soon.

10/10 – Uitstekend

Rosemary

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
-
1 nacht verbleven in november 2023
Reactie van Berit E. op 30 nov 2023
Hi Rosemary. Thank you so much for your review. We appreciate your business and hope to see you again very soon.

10/10 – Uitstekend

Traquida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Got a lot of rest
2 nachten verbleven in november 2023
Reactie van Berit E. op 30 nov 2023
Hi Traquida. Thank you so much for your review. We appreciate you and your business. Have a great day!

6/10 – Redelijk

Kimberly

Reisde met familie
Negatief: Personeel en service
1 nacht verbleven in november 2023
Reactie van Berit E. op 30 nov 2023
Hi Kimberly. Thank you for your review. We appreciate you and would love to know what we could have done to make your stay more enjoyable. Happy Holidays.

10/10 – Uitstekend

Dale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
It was great, very clean great water pressure, comfy beds
2 nachten verbleven in november 2023
Reactie van Berit E. op 6 nov 2023
Hi Dale. Thank you for your great review. We truly value your feedback and your business. We hope to see you again very soon!

8/10 – Goed

scot

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
every one was nice and the room was nice !!!
2 nachten verbleven in oktober 2023
Reactie van Berit E. op 1 nov 2023
Hi Scot. Thank you so much for the nice review. We appreciate your business and hope to see you again soon! Have a great day! Safe travels!

8/10 – Goed

cayla

1 nacht verbleven in oktober 2023
Reactie van Berit E. op 20 nov 2023
Hi Cayla. Thank you for your review. We appreciate your business and hope to see you again soon. Safe travels!