Caferaga Mahallesi Albay Faik Sozdener, Cad No:31 Kadikoy, Istanbul, Istanbul
Beoordelingen
8,4
Zeer goed
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 540 van 1003 beoordelingen" "
10 - Uitstekend
540
Gastenscore: 8 - Goed. 256 van 1003 beoordelingen" "
8 - Goed
256
Gastenscore: 6 - Redelijk. 105 van 1003 beoordelingen" "
6 - Redelijk
105
Gastenscore: 4 - Matig. 47 van 1003 beoordelingen" "
4 - Matig
47
Gastenscore: 2 - Ontzettend slecht. 55 van 1003 beoordelingen" "
2 - Ontzettend slecht
55
8,6/10
Netheid
8,6/10
Personeel en service
8,2/10
Voorzieningen
8,4/10
Staat van de accommodatie en faciliteiten
8,4/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
frank
29 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top locatie
frank
3 nachten verbleven in september 2023
Reactie van Özgür Amazon – Guest Relations Manager op 30 sep 2023
Dear Valuable Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the DoubleTree by Hilton Moda. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,Özgür Amazon – Guest Relations Manager
8/10 – Goed
Z.
Reisde met familie
14 sep 2023
Positief: Voorzieningen
Vond het hotel en de kamers niet 5 sterren waardig.
Z.
5 nachten verbleven in september 2023
Reactie van Özgür Amazon – Guest Relations Manager op 16 sep 2023
Dear Valuable Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the DoubleTree by Hilton Moda. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,Özgür Amazon – Guest Relations Manager
10/10 – Uitstekend
Furkan
5 aug 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
Furkan
2 nachten verbleven in juli 2023
Reactie van Özgür Amazon – Guest Relations Manager op 7 aug 2023
Değerli Misafirimiz, DoubleTree by Hilton Moda 'daki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim. Geri bildiriminiz, bize verdiğimiz hizmetin gururunu yaşatıyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla, Özgür Amazon – Misafir İlişkileri Müdürü
8/10 – Goed
Jantien
4 jun 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We didn’t like the restaurant on the 12 floor. The food was not oké and the service was bad.
Besides that I liked the location and will come back.
Jantien
4 nachten verbleven in mei 2023
Reactie van Özgür Amazon – Guest Relations Manager op 6 jun 2023
Dear Valuable Guest, We’re sorry to hear of your less than amazing experience.We are committed to providing great guest services. In this direction, your feedback will guide us and guide our areas that need to be improved. You can be sure that we will make the necessary warnings to the relevant department about food services. We will be better at your next stay. We value our guest's opinions and would like to thank you for sharing your review. Sincerely,Özgür Amazon – Guest Relations Manager
8/10 – Goed
Alper Can
18 jan 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alper Can
6 nachten verbleven in januari 2023
Reactie van Özgür Amazon – Guest Relations Manager op 6 nov 2023
Değerli Misafirimiz, DoubleTree by Hilton Moda 'daki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim. Geri bildiriminiz, bize verdiğimiz hizmetin gururunu yaşatıyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla, Özgür Amazon – Misafir İlişkileri Müdürü
10/10 – Uitstekend
Mahmut
8 jan 2023
Mahmut
Reactie van Özgür Amazon – Guest Relations Manager op 7 mrt 2023
Değerli Misafirimiz, DoubleTree by Hilton Moda 'daki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim. Geri bildiriminiz, bize verdiğimiz hizmetin gurunu yaşatıyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla, Özgür Amazon – Misafir İlişkileri Müdürü
8/10 – Goed
Tugba
Reisde met een groep
23 dec 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ligging was perfect
Tugba
Reactie van Özgür Amazon – Guest Relations Manager op 2 jan 2023
Değerli Misafirimiz, DoubleTree by Hilton Moda 'daki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim. Geri bildiriminiz, bize verdiğimiz hizmetin gurunu yaşatıyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla, Özgür Amazon – Misafir İlişkileri Müdürü
8/10 – Goed
Jan
11 okt 2022
Jan
4 nachten verbleven in oktober 2022
Reactie van Özgür Amazon - Guest Relations Manager op 12 okt 2022
Dear Valuable Guest, We’re sorry to hear of your less than amazing experience.We are committed to providing great guest services. In this direction, your feedback will guide us and guide our areas that need to be improved. You can be sure that we will make the necessary warnings to the relevant department about sink cleaning. We will be better at your next stay. We value our guest's opinions and would like to thank you for sharing your review. Sincerely,Özgür Amazon – Guest Relations Manager
10/10 – Uitstekend
Barbara
Zakenreiziger
30 sep 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay in the hotel and service from the staff have been very pleasant. The room is spacious, bed is comfortable and the bathroom clean. There were some minor details that could be improved, but overall a very good to excellent experience. The rooftop pool has an amazing view (the water is pretty cold though). The wellness facilities are somewhat small and indoor pool has pretty cold water too, but maybe in summer high season this would be less disturbing. The food is excellent and so is the service.
Barbara
2 nachten verbleven in september 2022
Reactie van Özgür Amazon - Guest Relations Manager op 1 okt 2022
Dear Valuable Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the DoubleTree by Hilton Moda. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,Özgür Amazon – Guest Relations Manager
10/10 – Uitstekend
Mehmet
24 aug 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geweldig hotel, goede locatie.
Mehmet
3 nachten verbleven in augustus 2022
Reactie van Özgür Amazon - Guest Relations Manager op 27 aug 2022
Dear Valuable Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the DoubleTree by Hilton Moda. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,Özgür Amazon – Guest Relations Manager
8/10 – Goed
Sigrid
30 mei 2022
Sigrid
2 nachten verbleven in mei 2022
8/10 – Goed
Muhibe
7 mei 2022
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Odalar biraz daha ozenle temizlense cok iyi olur.
Muhibe
5 nachten verbleven in april 2022
Reactie van Özgür Amazon - Guest Relations Manager op 6 jun 2022
Sayın Muhibe Hanım,
Öncelikle konaklamanızda DoubleTree by Hilton Moda’yı tercih ettiğiniz ve yorumlarinizi bizimle paylastiginiz icin tesekkur ederiz.
Yaşamış olduğunuz temizlik aksaklığı için özürlerimizi kabul etmenizi rica ederiz. Yorumlarinizi Housekeeping departmanimizla paylastik ve bu konunun titizlikle ele alinmasi gerektigi konusunda hepimiz hem fikiriz. Bunu dikkatimize sundugunuz icin size ayrica tesekkur ederiz.
Umariz bu talihsiz olay otelimize olan guveninizi sarsmamistir. Bir dahaki ziyaretinizde beklentilerinizi karşılayacak bir hizmet verebilmek umuduyla saygilarmizi sunariz.
10/10 – Uitstekend
Hasan
6 jan 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super
I have been in many Hotels in Istanbul, but so far this is the best one, deserving the stars. Everything is close to the hotel, even the ferry to Besiktas is a few meters away. Breakfast is extensive however it finishes too early (10:30) The only thing i miss in every hotel i have been so far in istanbul is the Samsung/Smart TV function. This Hotel should have this. Also the deluxe rooms are not always available and look exactly the same as shown on the standart room. They told me that there are 2-3 different deluxe rooms with sea view and the one of 30 square meter was not available because they have only 2 rooms of shown in the picture which i found strange
Hasan
4 nachten verbleven in december 2021
Reactie van DoubleTree by Hilton Hotel Istanbul – Moda op 18 jan 2022
Dear Mr.Hasan,
Thank you for your comment for DoubleTree by Hilton after your stay. Nothing can be more pleasing than such beautiful and appreciative writings from our guests. The satisfaction of our guests is our top priority. We look forward to welcoming you again and ensuring your satisfaction again.
Regards,
10/10 – Uitstekend
Basim
Reisde met partner
10 sep 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel mooi hotel met top service, vriendelijk en behulpzaam personeel, heel goed ontbijt. Locatie is dichtbij de metro en de booten die naar de europese deal gaan.
Kortom hotel is perfect
Basim
2 nachten verbleven in september 2021
Reactie van DoubleTree by Hilton Hotel Istanbul – Moda op 15 sep 2021
Dear Our Guest, We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton İstanbul Moda staff takes pride in providing each guest with the highest level of care. We are looking forward to welcoming you back again. Kind Regards,
8/10 – Goed
Frans
Zakenreiziger
27 aug 2021
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel, but careful about the restaurant.
Be careful in the restaurant, we were sick the night of our visit, but nobody cared about this and no excuses or what so ever. This was so wrong.
Frans
11 nachten verbleven in augustus 2021
Reactie van DoubleTree by Hilton Hotel Istanbul – Moda op 29 aug 2021
Dear Our Guest, We would like to thank you for your comments regarding your stay at DoubleTree by Hilton Moda, Istanbul. It is sad to know that your experience with us was less than favorable. Please accept our apologies for the inconveniences you have encountered. Please note that I have addressed your points with the relevant authorities of the departments to ensure that experiences such as these are prevented in the future. We look forward to welcoming you back to give you the experience and excellent service you deserve. Kind Regards,
4/10 – Matig
Erva
Reisde met familie
24 aug 2021
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Sirf havuz oldugu icin bu oteli secmistik lakin havuzu kullanamadan misafirligimiz sona erdi. Test sonucunun gelmesi cok uzun surdu ve havuzun testte oldugunun haberi gelmeden bir gun once geldi. Eger haberimiz olsaydi havuzlu baska bir otel secerdik. Calisanlar cok saygili ve Safa bey bize cok yardimci oldu.
Erva
6 nachten verbleven in augustus 2021
Reactie van DoubleTree by Hilton Hotel Istanbul – Moda op 26 sep 2021
Değerli Misafirimiz, Öncelikle değerli vaktinizi ayırarak otelimizde gerçekleştirmiş olduğunuz konaklamanız ile ilgili yorumlarınızı bizimle paylaştığınız ve konaklamanızda DoubleTree by Hilton Moda’yı tercih ettiğiniz için çok teşekkür ederiz. Teras katında yer alan açık havuzumuz, mikrobiyoloji test sonuçları çıkana kadar hizmet verememiş olup, beklentilerinizi karşılayamamış olduğumuz için çok üzgün olduğumuzu belirtmek isteriz. Takım arkadaşlarımızın ilgi ve güler yüzlü servisinden memnun kalmış olmanız bizleri çok mutlu etti. Sizleri bir dahaki ziyaretinizde tekrar otelimizde görmekten ve ağırlamaktan büyük memnuniyet duyacağımızı belirtmek isteriz. Saygılarımızla,
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met partner
16 aug 2021
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles wat op en top !!
Geverifieerde reiziger
3 nachten verbleven in augustus 2021
Reactie van DoubleTree by Hilton Hotel Istanbul – Moda op 17 aug 2021
Dear Our Guest; We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton İstanbul Moda staff takes pride in providing each guest with the highest level of care. We wish to welcome you in the future again in our hotel. Best Regards,
8/10 – Goed
michael
Reisde met familie
16 aug 2021
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
locatie is top. je moet wel met het raam dicht slapen, omdat er sávonds veel lawaai van straat is.
michael
2 nachten verbleven in augustus 2021
Reactie van DoubleTree by Hilton Hotel - Istanbul Moda op 4 okt 2021
Dear Our Guest, We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is extremely important for us to meet and exceed your expectations. We would like to know if everything was just the way it supposed to be. Knowing that we are doing good job motivates us to do our best. Looking forward to welcoming you back again at DoubleTree by Hilton Istanbul Moda. Best Regards,
6/10 – Redelijk
Ayse
Reisde met familie
10 aug 2021
Negatief: Netheid, staat van de accommodatie en faciliteiten
Tegenvaller
Locatie was perfect, overal makkelijk bereikbaar. Personeel vriendelijk. Netheid en hygiëne was zwak. Voor de prijs die we hebben betaald, hadden we meer inzet verwacht mbt. de house keeping. Hierdoor is het voor ons niet voor herhaling vatbaar.
Ayse
4 nachten verbleven in augustus 2021
Reactie van DoubleTree by Hilton Hotel Istanbul – Moda op 12 aug 2021
Dear Our Guest, We have received your comments regarding your stay with us in DoubleTree by Hilton Moda. We would like to take a moment to sincerely thank you for sharing your kindly feedbacks. It is extremely important for us to meet and exceed your expectations. Please accept our apologies for the inconveniences you have encountered. And please be assured that your comments have been shared to the related department managers. We wish to welcome you in the future again in our hotel. Best Regards,
4/10 – Matig
Geverifieerde reiziger
Reisde met familie en kleine kinderen
7 aug 2021
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Eerste Hilton waar wij ons niet goed hebben gevoeld. Kamer zat onder de stof en de zwembad restaurant niet hygiënisch omdat ze de gegeten en gedronken flessen borden niet opruimen en de tafels niet afnemen.
Geverifieerde reiziger
4 nachten verbleven in augustus 2021
Reactie van DoubleTree by Hilton Hotel Istanbul – Moda op 8 aug 2021
Dear Our Guest,
I would like to thank you for your comments regarding your stay at DoubleTree by Hilton Moda, Istanbul. It is sad to know that your experience with us was less than favorable.
Please accept our apologies for the inconveniences you have encountered. I assure you that this situation is not indicative of the standards we want to be known for, or strive to provide. Guest feedback is the only true way for us to measure the effectiveness of our service.
Please note that I have addressed your points with the relevant authorities of the departments to ensure that experiences such as these are prevented in the future.
We look forward to welcoming you back to give you the experience and excellent service you deserve.
Best Regards,
6/10 – Redelijk
Geverifieerde reiziger
26 jul 2021
Positief: Netheid
Geverifieerde reiziger
5 nachten verbleven in juli 2021
Reactie van DoubleTree by Hilton İstanbul Moda op 26 jul 2021
Değerli Misafirimiz, Öncelikle DoubleTree by Hilton Moda'yı tercih ettiğiniz ve deneyiminizi bizlerle paylaştığınız için çok teşekkür ederiz. Otelimizde gerçekleşen konaklamanızdan memnun olmanız bizim için her şeyden önemli. Amacımız siz misafirlerimize daha sıcak, daha içten ve güler yüzlü servis verebilmektir. Sizlere daha iyi bir hizmet sunabilmemiz ve beklentilerinizi tam olarak karşılayabilmemiz adına konaklama deneyiminiz ile ilgili detayları bizimle paylaşmanızı rica ederiz. Nazik değerlendirmeniz için tekrar teşekkür eder, bir daha ki ziyaretinizde sizi tekrar otelimizde ağırlamayı dileriz. Saygılarımızla,
2/10 – Ontzettend slecht
Geverifieerde reiziger
2 jun 2021
Geverifieerde reiziger
11 nachten verbleven in mei 2021
Reactie van DoubleTree by Hilton İstanbul Moda op 29 jun 2021
Dear Our Guest, Thank you for taking the time to share your feedbacks. It is extremely important for us to satisfy your expectations. We have noticed that you have given us a low score about your stay with us, we would like to kindly ask you to share your accommodation experiences in order to provide you better service and meet your expectations. We wish to welcome you back again.
8/10 – Goed
Selçuk, Den Haag
Zakenreiziger, Reisde met partner
26 aug 2020
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 dagen verbleven in dit hotel met partner. Locatie was uitstekend, parkeerservice was prima, personeel was heel vriendelijk, kamer was prima, zwembad had een een prachtige uitzicht, maar wel een beetje aan de kleine kant, hygiëne stond wel voorop. We waren teveel tijd kwijt aan het wachten op de liften
Selçuk
3 nachten verbleven in augustus 2020
6/10 – Redelijk
Geverifieerde reiziger
Reisde met een groep
15 mrt 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-schoon
-centaal gelegen
-hotel parking ....4€ pd
-vriendelijk en behulpzaam personeel
- zeer goed en uitgebreid ontbijt maar is echt te duur 21€ pp per dag. (In de buırt kan je voor 4€ zeer goed ontbijten.
Geverifieerde reiziger
3 nachten verbleven in maart 2020
8/10 – Goed
Geverifieerde reiziger
Reisde met een groep
29 feb 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Slecht bereikbaar met auto, lastige zijstraat en altijd file. Ook airport is veel te ver. Verder prima hotel, luxe en prima personeel.
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Assistant Guest Relations Manager op 13 mrt 2020
Dear Guest,
We are delighted to hear that you enjoyed your stay at Doubletree by Hilton Istanbul Moda.
I would like to thank you for taking your time to review our property and sharing your experience with us.
Looking forward to having you back again at Doubletree by Hilton Istanbul Moda.
Bets Regards
Şebnem Yılmaz
6/10 – Redelijk
Geverifieerde reiziger
Reisde met een groep
25 dec 2019
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Ik had meer verwacht. Niet veel verschil met andere 4* hotels in Kadikoy. Extra prijs niet waard.
Geverifieerde reiziger
5 nachten verbleven in december 2019
Reactie van Assistant Guest Relations Manager op 24 jan 2020
Dear Guest,
Thank you for sharing your feedbacks about your recent stay at the DoubleTree By Hilton Istanbul Moda.
Thank you very much for sharing your positive feedbacks. We appreciated to read your lovely comments and happy to hear that you enjoyed your stay with us.
Please note that your feedbacks have been shared with our management to improve our services and exceed your expectation for your next stay.Thank you for bring that to our attention.
We will be pleased to have you staying with us in the near future again.
Best Regards
Şebnem Yılmaz
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met partner
21 dec 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lekker dicht bij alles. Goede bedden. Mooie douche. Super ontbied
Geverifieerde reiziger
4 nachten verbleven in december 2019
Reactie van Assistant Guest Relations Manager op 15 jan 2020
Dear Guest,
Thank you for staying with us and for taking the time to share your feedbacks,
Looking forward to welcoming you back again at DoubleTree by Hilton Istanbul Moda.
Best Regards
Şebnem Yılmaz
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met partner
24 sep 2019
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alles was perfect. Kamers schoon. Heerlijk bed. Top personeel allemaal heel vriendelijk en behulpzaam en een top locatie
Geverifieerde reiziger
5 nachten verbleven in september 2019
Reactie van Assistant Guest Relations Manager op 10 okt 2019
Dear Guest,
I have received your comments regarding your stay with us in DoubleTree by Hilton Moda. I would like to take a moment to sincerely thank you for sharing your feed backs.
It is extremely important for us to meet and exceed your expectations. We would like to know if everything was just the way it supposed to be. Knowing that we are doing good job motivates us to do our best.
We are looking forward to welcoming you in the future again in our hotel.
Best Regards
Sebnem Yilmaz
10/10 – Uitstekend
Geverifieerde reiziger
19 sep 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
9 nachten verbleven in september 2019
Reactie van Assistant Guest Relations Manager op 10 okt 2019
Dear Guest,
Thank you for staying with us and for taking the time to share your feedbacks.
Looking forward to welcoming you back again at DoubleTree by Hilton Istanbul Moda.
Best Regards
Şebnem Yılmaz
10/10 – Uitstekend
E
Reisde met familie en kleine kinderen
23 aug 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Echt goede service, mooie kamers met prachtige uitzicht.
E
1 nacht verbleven in augustus 2019
Reactie van Assistant Guest Relations Manager op 10 okt 2019
Dear Guest,
Thank you for staying with us and for taking the time to share your feedbacks.
Looking forward to welcoming you back again at DoubleTree by Hilton Istanbul Moda.
Best Regards
Şebnem Yılmaz
6/10 – Redelijk
Theodros
Reisde met familie
22 mei 2024
Very noisy
Theodros
3 nachten verbleven in mei 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 23 mei 2024
Dear Valuable Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. Your feedback is extremely helpful for us to provide better service quality. First and most important, please accept our sincerest apologies that our service did not meet your expectations. We would also like to inform you that we will be more attentive and careful when you choose us for your next stay. Thank you again for your understanding and for the feedback.Best Regards
10/10 – Uitstekend
EMRE
Zakenreiziger
17 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and great location.
EMRE
7 nachten verbleven in mei 2024
Reactie van DoubleTree by Hilton Istanbul-Moda op 20 mei 2024
Dear Valuable Guest ,Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best Regards,
4/10 – Matig
Patricio
14 mei 2024
Negatief: Netheid, personeel en service
* Staff are consistently not smiling or looking at guests
* They busy complaining about work or on their phone
* Bathtubs are to high and dangerous. Need walk in showers. I had to go to fitness center to shower unsafe in room
* Beautiful facility and great brand but the staff :(
Patricio
10 nachten verbleven in april 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 23 mei 2024
Dear Valuable Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. Your feedback is extremely helpful for us to provide better service quality. First and foremost, please accept our sincerest apologies that our service did not meet your expectations. We continue to work with the aim of providing the best service to our guests. We would like to inform you that we will be more attentive and careful when you choose us for your next stay. Thank you again for your understanding and feedback.Best Regards,
10/10 – Uitstekend
Firat
Reisde met een groep, Reisde met familie
14 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍👍👍👍👍👍
Everthing was great . Thank you very much for everyone
Firat
3 nachten verbleven in mei 2024
Reactie van Berkay Aydın-Front Office Supervisor op 15 mei 2024
Dear Valuable Guest, Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards
10/10 – Uitstekend
Saad
14 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was excellent, concierge, chef and front desk staff were knowledgeable and provided excellent services. Room was clean, comfortable bed. Hotel breakfast was amazing. Chef Recep even accomodated my special request for a drink to help with my cold/congestion. Will definitely stay at this hotel again.
Saad
5 nachten verbleven in mei 2024
Reactie van Berkay Aydın-Front Office Supervisor op 15 mei 2024
Dear Valuable Guest, Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards
10/10 – Uitstekend
Argyrios
Zakenreiziger
10 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location. Easy walk to Kadikoy and Moda, to the metro or the ferry.
Argyrios
3 nachten verbleven in mei 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 12 mei 2024
Dear Valuable Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards
10/10 – Uitstekend
Murat
9 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Murat
2 nachten verbleven in april 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 12 mei 2024
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla
10/10 – Uitstekend
Rabia
Reisde met familie
9 mei 2024
The staff was really nice and helpful. The rooms were very clean and quiet. Breakfast was also very good.
Rabia
2 nachten verbleven in mei 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 9 mei 2024
Dear Valuable Guest,Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible.Best regards
10/10 – Uitstekend
Jennifer
Reisde met een groep
6 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location and beautiful room. The service was impeccable.
Jennifer
2 nachten verbleven in april 2024
Reactie van DoubleTree by Hilton Istanbul-Moda op 8 mei 2024
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the aim of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards,
10/10 – Uitstekend
Nurcan
Reisde met familie
3 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vielen Dank für den tollen Service!
Nurcan
5 nachten verbleven in april 2024
Reactie van DoubleTree by Hilton Istanbul-Moda op 6 mei 2024
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla,
8/10 – Goed
Meral
3 mei 2024
Meral
5 nachten verbleven in april 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 23 mei 2024
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla,
6/10 – Redelijk
SEYIT
27 apr 2024
SEYIT
1 nacht verbleven in april 2024
Reactie van DoubleTree by Hilton Istanbul-Moda op 20 mei 2024
Dear Valuable Guest ,Thank you for staying at Doubletree by Hilton Moda. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the aim of providing the best service to our guests. We wish to welcome you back to our hotel as soon as possible.Best regards,
6/10 – Redelijk
Botan
Reisde met partner
25 apr 2024
Negatief: Netheid, personeel en service
Jeg vil gerne give feedback vedrørende mit seneste ophold på jeres hotel. Generelt var oplevelsen positiv, men der var et par udfordringer med rengøringsservicen, som jeg gerne vil fremhæve.
Jeg havde brug for roomservice til at rengøre mit værelse tre gange på én dag, da der ikke blev støvsuget eller leveret nye håndklæder ved de første to besøg. Dette var lidt skuffende, da jeg forventede en mere grundig rengøringsservice under mit ophold.
Jeg vil foreslå, at I øger opmærksomheden på rengøringsservicen for at sikre, at gæsterne får en mere behagelig og komplet oplevelse under deres besøg.
Botan
5 nachten verbleven in april 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 25 apr 2024
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are pleased to learn that you were generally satisfied with your experience at our hotel. We continue to work with the aim of providing the best service to our guests. I would like to state that we have shared your feedback with the relevant department officials. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent
10/10 – Uitstekend
Kristen
23 apr 2024
Kristen
1 nacht verbleven in april 2024
Reactie van Berkay Aydın-Front Office Supervisor op 15 mei 2024
Dear Valuable Guest, Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards
8/10 – Goed
Hisato
15 apr 2024
Positief: Staat van de accommodatie en faciliteiten
便利な場所でした
Hisato
2 nachten verbleven in april 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 15 apr 2024
Dear GuestThank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent
10/10 – Uitstekend
Givi, Tbilisi
5 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly working pool
Givi
3 nachten verbleven in april 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 6 apr 2024
Dear GuestThank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent
2/10 – Ontzettend slecht
rebeen
1 apr 2024
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
rebeen
2 nachten verbleven in maart 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 4 apr 2024
Dear Rebeen Sul Barzan,I would like to write a short note to thank you for taking the time to rate our services on expedia.com (1/5). Meeting your expectations is extremely important to us. Regarding some of your low ratings, we kindly ask you to share your detailed experiences with us to help you.Thank you again for your comments and we hope to welcome you back to our hotel in the future. Best regards,
10/10 – Uitstekend
Reza, Bloomingdale
Reisde met familie
1 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Location of the Hotel is very good. Nice and friendly staff.
Reza
3 nachten verbleven in maart 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 2 apr 2024
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent
10/10 – Uitstekend
Esra
Reisde met een groep, Reisde met familie
1 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alles leicht erreichbar
Esra
3 nachten verbleven in maart 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 1 apr 2024
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent
10/10 – Uitstekend
Guler
Reisde met partner
28 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooftop restaurant is a hidden gem with spectacular views of Istanbul skylines and there’s even a small outdoor pool. Walk to ferries, metro, shopping and the lively markets, pubs, live music venues of dynamic and bohemian Kadıköy and Moda. Staff is always extremely polite and helpful. Beds are comfortable and room service is excellent.
Guler
9 nachten verbleven in maart 2024
Reactie van DoubleTree by Hilton İstanbul Moda op 28 mrt 2024
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent