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Beoordelingen van Montebelo Vista Alegre Ílhavo Hotel

5 out of 5
Montebelo Vista Alegre Ílhavo Hotel
Hotel Estrada da Ponte nº 10, Ilhavo

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 91 van 128 beoordelingen" "
Gastenscore: 8 - Goed. 26 van 128 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 128 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 128 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 128 beoordelingen" "

9,6/10

Netheid

8,8/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Jan Willem

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Geen 5 sterren ervaring
Personeel moet nog leren om klanten het 5 sterren gevoel te geven. Prachtig design gebouw, maar meer is het ook niet.
1 nacht verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quasi nieuw hotel, vriendelijk en behulpzaam personeel, keuken is goed (wel gebrek aan gegrilde vis), zeer ruime moderne kamers, wel vrij harde matrassen 20 min met auto tot centrum of tot kust. Wellicht een van de beste hotels in de buurt
2 nachten verbleven in juli 2021
Reactie van Neto op 20 aug 2021
Dear guest, Thank you very much for visiting Montebelo Vista Alegre Ílhavo Hotel and for posting your review. We are glad that you had a great time. We hope to welcome you again in one of Montebelo Hotels. Best regards, Montebelo Vista Alegre Ílhavo Hotel Team

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a fabulous 5 star hotel. The room was very spacious, with every amenity we could wish for. Amazing and extensive breakfast buffet with freshly prepared and constantly replenished selections to suit any palate. They even had the makings for mimosas. We also had an excellent dinner in the restaurant one evening. Food was impeccably prepared and inventive- gourmet twists on local cuisine. This was our favorite of 7 hotels we stayed in during our recent Portugal road trip.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Alice

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value for money near the Venice of Portugal
Very spacious bedrooms, extremely comfortable beds & finally a Hotel which provides good pillows of different sizes. Breakfast was a buffet breakfast including fresh, cut fruit, plain & flavoured yoghurts, pastries, cooked options (thankfully with real eggs used for their scrambled eggs & not a powder base mix), bacon, beans, mushrooms, sausage, different breads & rolls, pancakes & crepes, fresh fruit juices…..this was a real treat. The gym is also a large room compared to the norm. The pools are both indoor and outdoor options & yes, they are large. Sauna & steam rooms are poolside inside as is a jacuzzi. Plenty of parking is available on site. Vista Alegre is world renowned and is worth taking the very few steps to visit their shop & their museum, especially off-season when the weather may not be perfect
1 nacht verbleven in februari 2024

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Catalogue of disasters
We thought we’d treat ourselves to a one night luxury stay which turned out to be quite the opposite as the electricity went off: no lights, shower, toilet flush, couldn’t shave, dry hair, have clothes ironed or get a hot meal in the restaurant. The manager said ‘it happens’ - if it happens why wasn’t there a contingency plan? A beautiful hotel but poor customer relations. No explanations, no information, no compensation, not even the offer of a glass of wine to help get through the night. To add insult to injury they booked us a restaurant in the town which, when we got there, was closed - we had to laugh! Definitely a “memorable experience” as it says in the hotel information.
1 nacht verbleven in september 2023
Reactie van Montebelo Vista Alegre Ílhavo Hotel team op 29 sep 2023
We are terribly sorry the electricity went off during your stay. Although the incident was the responsibility of the local power company and it was resolved in two hours, we would like to apologise for not being better prepared to deal with the issue. Your feedback will be shared with our manager and staff to help us respond more efficiently and in line with our standards of service should such an event occur again. We hope to welcome you back at some future opportunity, for the luxury stay you deserve.Best regards,the Montebelo Vista Alegre Ílhavo Hotel team

10/10 – Uitstekend

Elisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

8/10 – Goed

Maryline

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Tres bel hotel Architecture magnifique Accueil lamentable Salle du petit déjeuner tres mal insonorisée
1 nacht verbleven in augustus 2023

8/10 – Goed

MURILO

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Alexandre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Surpresa maravilhosa!
O hotel é impecável com uma equipe de 1ª linha. Com a história por trás de tudo o charme aumenta ainda mais. Recomendo de olhos fechados.
1 nacht verbleven in mei 2023

8/10 – Goed

António

1 nacht verbleven in januari 2023

8/10 – Goed

Kim

Zakenreiziger
Positief: Netheid, comfort kamer
Good room but bad wifi
The room was good and had also a good view but really bad wifi and the maintenance/standard level was not the best. Irons are not made available, so you would need to order the service and then be dependent on availability and paying for it.
2 nachten verbleven in december 2022

10/10 – Uitstekend

Rosa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

10/10 – Uitstekend

Rosa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

10/10 – Uitstekend

Maria do Céu

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Fabio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótimo hotel e excelente café da manhã.
Hotel incrível, muito bom. Limpo, café da manhã sensacional. Apenas o chuveiro não estava tão bom em razão da falta de pressão na água. Há diversas opções de lazer no próprio hotel, como visitação ao museu, igreja e loja da Vista Alegre. Para quem vai a Aveiro e está de carro é uma excelente opção.
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Jovito

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Blanca Maria

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Las instalaciones ceramicas y el concepto del hotel.
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Ines

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A estadia foi ótima. O hotel é lindo, e tem uma vista para o rio lindíssima. Os funcionários são muito simpáticos. O Quarto era muito espaçoso e estava tudo limpo, adorei!
2 nachten verbleven in september 2022

10/10 – Uitstekend

Sanjit

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice just had some difficulty with the AC. There aren’t many restaurants near the property as well so just something to note.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Carlos Augusto

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Valfredo

2 nachten verbleven in juli 2022

10/10 – Uitstekend

Maria Silvia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Maravilhoso
Hotel maravilhoso, quarto super moderno e confortável. Excelente. Restaurante delicioso. Recomendo muito
1 nacht verbleven in juni 2022

10/10 – Uitstekend

BEZALEL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022

8/10 – Goed

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022

8/10 – Goed

Patricia

1 nacht verbleven in juli 2022

10/10 – Uitstekend

Luis Manuel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantástico hotel. Limpio y silencioso
3 nachten verbleven in juni 2022

10/10 – Uitstekend

ALEXANDRA

1 nacht verbleven in mei 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Nice Hotel, but poor Reception stuff
The reception staff is poorly trained and does not match the 5* standard of the hotel. Also no help with the luggage was offered, which is standard in a 5* hotel. Otherwise, the hotel offers everything a 5* hotel should have. Beautiful rooms and great location.
1 nacht verbleven in mei 2022

8/10 – Goed

Rocio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buen hotel, solo la ubicación no nos gustó.
1 nacht verbleven in maart 2022

10/10 – Uitstekend

Renata

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Um charme de lugar
Hotel incrível, tem uma parte moderna e a parte antiga, que eram as antigas moradias dos operários da fábrica vista alegre. Tem Um palácio dentro do hotel que vale a visita. O museu da vista alegre tb é muito interessante e as compras na loja também. Imperdível pra quem gosta das loucas vista alegre.
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Marco

1 nacht verbleven in februari 2022

10/10 – Uitstekend

Bruno

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022

10/10 – Uitstekend

JEAN PAUL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A ne pas manquer !!!
Un superbe hôtel tres design, chambre tres spacieuse avec grand balcon et superbe vue sur le canal. Tres tranquille, piscine et spa a disposition, visite offerte de la fabrique de céramique, diner tres bien servi par un personnel attentionné. Le seul reproche viendrait de ce design tres prononcé qui enlève de l'âme notamment a la salle du dîner.
1 nacht verbleven in februari 2022

8/10 – Goed

Marco Paulo

1 nacht verbleven in februari 2022

10/10 – Uitstekend

Felipe

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2022

10/10 – Uitstekend

Catarina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Rosa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel muito bom, serviço excelente! Recomendo
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

José Luiz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Motebelo Vista Alegre Ilhávo Hotel
Muito boas acomodações, serviços de qualidade.
3 nachten verbleven in oktober 2021

4/10 – Matig

Mariangela

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021

6/10 – Redelijk

Ana

Reisde met een groep
Positief: Personeel en service, comfort kamer
Negatief: Netheid
2 nachten verbleven in augustus 2021
Reactie van Neto op 3 sep 2021
Estimada Sra. Ana, Em nome de toda a equipa, muito obrigado pelo seu amável comentário. Ficamos muito felizes por saber que teve uma agradável estadia na nossa companhia e esperamos voltar a dar-lhe as boas-vindas numa próxima visita aos nossos destinos. Atenciosamente, Equipa do Montebelo Vista Alegre Ílhavo Hotel

10/10 – Uitstekend

Ana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stunning Hotel ❤
Absolutely gorgeous hotel!! Wish i could stay for at least, 1 week. All areas of the hotel are beautiful. The bedrooms are spacious, super clean. In terms of beds, the mattresses are extremely comfortable, had such a good night sleep!!! Totally recomend this hotel. 😊
1 nacht verbleven in juli 2021
Reactie van Neto op 16 jul 2021
Dear guest, Thank you very much for visiting Montebelo Vista Alegre Ílhavo Hotel and for posting your review. We are glad that you had a great time. We hope to welcome you again in one of Montebelo Hotels. Best Regards, Montebelo Vista Alegre Ílhavo Hotel Team

10/10 – Uitstekend

Hugo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quarto magnífico!
3 nachten verbleven in juni 2021
Reactie van Neto op 22 jun 2021
Estimado Sr. Hugo, Em nome de toda a equipa, muito obrigado pelo seu amável comentário. Ficamos muito felizes por saber que teve uma agradável estadia na nossa companhia e esperamos voltar a dar-lhe as boas-vindas numa próxima visita aos nossos destinos. Atenciosamente, Equipa do Montebelo Vista Alegre Ílhavo Hotel

10/10 – Uitstekend

Francisco

1 nacht verbleven in juni 2021
Reactie van Neto op 22 jun 2021
Estimado Sr. Francisco, Em nome de toda a equipa, muito obrigado pelo seu amável comentário. Ficamos muito felizes por saber que teve uma agradável estadia na nossa companhia e esperamos voltar a dar-lhe as boas-vindas numa próxima visita aos nossos destinos. Atenciosamente, Equipa do Montebelo Vista Alegre Ílhavo Hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
muito boa
A única coisa que me fez passar a avaliação de excelente para muito boa, foi o sistema de pequenos almoços. Sei que a 'culpa' são as normas de segurança, mas talvez seja necessário melhorar o sistema de organização do pequeno almoço, um momento que era tão agradável e que nesta altura está demasiado 'militarizado'.
1 nacht verbleven in juni 2021
Reactie van Neto op 2 jul 2021
Exmo. hóspede, Desde já agradecemos o seu comentário, tão valorizado por nós. Este certamente será partilhado com a nossa equipa, para que o nosso serviço acompanhe continuamente os nossos padrões de serviço. Esperamos por si no Montebelo Vista Alegre Ílhavo Hotel para uma próxima estadia recheada de bons momentos. Com os nossos melhores cumprimentos, Equipa do Montebelo Vista Alegre Ílhavo Hotel

8/10 – Goed

Vitor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2021
Reactie van Neto op 22 jun 2021
Estimado Sr. Vítor, Em nome de toda a equipa, muito obrigado pelo seu amável comentário. Ficamos muito felizes por saber que teve uma agradável estadia na nossa companhia e esperamos voltar a dar-lhe as boas-vindas numa próxima visita aos nossos destinos. Atenciosamente, Equipa do Montebelo Vista Alegre Ílhavo Hotel

10/10 – Uitstekend

Diogo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021
Reactie van Neto op 22 jun 2021
Estimado Sr. Diogo Em nome de toda a equipa, muito obrigado pelo seu amável comentário. Ficamos muito felizes por saber que teve uma agradável estadia na nossa companhia e esperamos voltar a dar-lhe as boas-vindas numa próxima visita aos nossos destinos. Atenciosamente, Equipa do Montebelo Vista Alegre Ílhavo Hotel

8/10 – Goed

Andreia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2021
Reactie van Neto op 8 jan 2021
Estimada Sra. Andreia, Em nome de toda a equipa, muito obrigado pela sua avaliação. Ficamos muito felizes por saber que teve uma agradável estadia na nossa companhia e esperamos voltar a dar-lhe as boas-vindas numa próxima visita aos nossos destinos. Atenciosamente, Montebelo Vista Alegre Ílhavo Hotel

10/10 – Uitstekend

maria joao

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Foi exelente, recomendo!
1 nacht verbleven in december 2020
Reactie van Neto op 4 jan 2021
Estimada Sra. Maria João, Desde já agradecemos o seu comentário, tão valorizado por nós. Este certamente será partilhado com a nossa equipa, para que o nosso serviço acompanhe continuamente os nossos padrões de serviço. Esperamos por si no Montebelo Vista Alegre Ílhavo Hotel para uma próxima estadia recheada de bons momentos. Com os nossos melhores cumprimentos, Equipa do Montebelo Vista Alegre Ílhavo Hotel

4/10 – Matig

Jordan

Positief: Netheid
Negatief: Personeel en service
Disappointing.
Phew the hotel is pretty dated. Most facilities closed. Breakfast staff very rude. Would not stay here again unless it was an emergency.
1 nacht verbleven in november 2020
Reactie van Neto op 4 jan 2021
Dear Mr. Jordan, We appreciate you having taken your time to share your experience at Montebelo Vista Alegre Ílhavo Hotel with us. We regret not having lived up to your expectations during your stay and we’d like to apologise for any inconvenience this caused. Your feedback will be shared with our team so that in the future we may better avoid similar situations. We do hope you may consider us for your next hotel stay, one that can show how our service matches with the highest of standards. Yours faithfully, Montebelo Vista Alegre Ílhavo Hotel Team

8/10 – Goed

Fernando António

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Um fim de semana confinado
Bem
2 nachten verbleven in december 2020
Reactie van Neto op 18 dec 2020
Estimado Sr. Fernando, Agradecemos a preferência pelo Montebelo Vista Alegre Ílhavo Hotel e pelo tempo dispensado para avaliar os nossos serviços. Ficamos muito satisfeitos pelo seu amável comentário e esperamos, numa próxima ocasião, voltar a dar-lhe as boas-vindas numa das unidades hoteleiras Montebelo. Com os melhores cumprimentos, Equipa do Montebelo Vista Alegre Ílhavo Hotel