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Beoordelingen van 'Alohilani Resort Waikiki Beach

5 out of 5
'Alohilani Resort Waikiki Beach
2490 Kalakaua Avenue, Honolulu, HI

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 1051 van 2098 beoordelingen" "
Gastenscore: 8 - Goed. 477 van 2098 beoordelingen" "
Gastenscore: 6 - Redelijk. 287 van 2098 beoordelingen" "
Gastenscore: 4 - Matig. 163 van 2098 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 120 van 2098 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2023
Reactie van Guest Services op 12 jun 2023
Aloha Sarah,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

8/10 – Goed

Richard, Burlington

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was alright one friendly girl at the pool that understood kids
10 nachten verbleven in mei 2024

8/10 – Goed

Billie Jo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Eana kyoko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

6/10 – Redelijk

Kimberley

Positief: Staat van de accommodatie en faciliteiten
The hotel grounds are very nice. The pool area and deck is also beautiful. The servers at the swell bar are really great and friendly. My main gripe with this hotel is that the photos all show updated rooms. I upgraded to the room with the diamond head and ocean view and the view was incredible but the room was old. It had popcorn ceiling and an old outdated bathtub with a curtain when none of the photos of the rooms show this. The room was also not super clean. Be sure you check the room type. I think the photos are all of the “premiere” rooms. Otherwise the hotel is im a convenient area and steps from the beach.
4 nachten verbleven in mei 2024
Reactie van Guest Services op 29 mei 2024
Aloha Kimberley,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're delighted you liked our exquisite amenities and excellent staff. However, we are deeply sorry that we did not fully meet your expectations. Should your schedule permit, we would very much like the opportunity to discuss your stay to better understand what we could have done to make your stay more enjoyable. Hosting you is a pleasure, and we're looking forward to having you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Marianne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Friendly service.
5 nachten verbleven in april 2024
Reactie van Guest Services op 29 mei 2024
Aloha Marianne, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We appreciate your positive feedback regarding your recent stay at our hotel. It brings us great joy to hear that every aspect of your experience was enjoyable. Our team is dedicated to providing outstanding service and ensuring that our guests' satisfaction remains our top priority. Hosting you is a pleasure. We would be delighted to welcome you back for another exceptional stay in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Georgica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
7 nachten verbleven in mei 2024
Reactie van Guest Services op 29 mei 2024
Aloha Georgica, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

8/10 – Goed

po ching

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in mei 2024
Reactie van Guest Services op 29 mei 2024
Aloha Po Ching,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place
7 nachten verbleven in mei 2024
Reactie van Guest Services op 29 mei 2024
Aloha Angela,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an excellent stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back soon.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Sheavon Quiogue

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and very clean. Enjoyed our stay here.
3 nachten verbleven in mei 2024
Reactie van Guest Services op 29 mei 2024
Aloha Sheavon, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and that you enjoyed our perfect location and cleanliness. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Carolyn, Corona

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was fabulous.5 star..My room had a balcony with a mountain and ocean view on the 30th floor super dope. The food was amazing The pool area deck was a fabulous environment. Money well spent.
1 nacht verbleven in mei 2024
Reactie van Guest Services op 23 mei 2024
Aloha Carolyn, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to hear of your excellent feedback and that you had a fantastic visit. We're also delighted you liked our stunning scenery, sumptuous food options, and exquisite amenities. Hosting you is a pleasure, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

8/10 – Goed

Teresa

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was nice but the first room I had was not clean but they did move me so that was good they had a good response. The pool, area and staff were very nice. Overall good experience just the first night not goo.
5 nachten verbleven in mei 2024
Reactie van Guest Services op 23 mei 2024
Aloha Teresa,Mahalo for choosing to stay with us and sharing your experience. We greatly appreciate your kind words regarding our exquisite amenities and excellent staff. However, we deeply apologize for any situation in which we may not have exceeded your expectations. Your valuable feedback will be carefully incorporated into our continuous efforts to enhance our services. Should you wish to discuss your stay further, please reach out to us directly. Once again, thank you for staying with us.Mahalo nui loa,Guest Services

8/10 – Goed

Jean-Francois

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location. Many restaurants all around. Great beach, great stores All around great hotel
5 nachten verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Aloha Jean-Francois, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and that you enjoyed our perfect location. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Ryann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Michah in the Longboard Lounge is the most attentive and considerate host. Absolutely loved him!
3 nachten verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Aloha Ryann, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Arnav

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really liked my stay at the resort. Very close to the beach and area is quite happening.
2 nachten verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Aloha Arnav, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to learn of your complete satisfaction with your recent stay at our hotel. Our guest's pleasure remains our utmost concern, and we are dedicated to ensuring your encounters with us are nothing short of exceptional. We had the pleasure of hosting you, and we're looking forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Annie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Partial Ocean view was actually a pretty great view!
5 nachten verbleven in mei 2024
Reactie van Guest Services op 20 mei 2024
Aloha Annie, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit. We're glad you liked our stunning scenery. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

8/10 – Goed

Van

Positief: Netheid, personeel en service
2 nachten verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Aloha Van, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

6/10 – Redelijk

Andrea

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
This was my first stay at this resort, as I usually stay at the Marriott but wanted to try a different hotel. The lobby area and small restaurant were very nice. The reception staff and service was very friendly. The pool area was too small, not enough chairs and with the placement of the other hotels the sun does not shine on the pool for a long period of time. The area by the outside bar was big, but the chair cushions were a bit old and dirty. They also have a private area for VIP guests, and for an entire 10 days, I did not see one person in that area. It would be nice if they opened it so as people who want to sit outside but maybe not by the hustle of the pool could enjoy some quiet time. The pool menu was limited and not very good. Pricing is expensive but that is par for the course in Hawaii. The actual rooms were very small and smelled of old "hotel", and the air conditioning was extremely loud. The bathroom was also extremely small. Room service was very good as the beds and towels were always made and replaced in a timely manner. Getting chairs and towels for the beach, you had to walk down the street to another "shop" for those, they were not provided within the hotel which was very inconvenient. Overall, I would give it 3 out of 5 stars as we really only slept there but I probably wouldn't stay again.
8 nachten verbleven in mei 2024
Reactie van Guest Services op 19 mei 2024
Aloha Andrea, Mahalo for choosing to stay with us and sharing your experience. We are glad you liked our elegant lobby and welcoming staff. However, we sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll share it with the appropriate department. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Narine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
5 nachten verbleven in mei 2024
Reactie van Guest Services op 19 mei 2024
Aloha Narine, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We appreciate your positive feedback regarding your recent stay at our hotel. It brings us great joy to hear that every aspect of your experience was enjoyable. Our team is dedicated to providing outstanding service and ensuring that our guests' satisfaction remains our top priority. Hosting you is a pleasure. We would be delighted to welcome you back for another exceptional stay in the future.Mahalo nui loa,Guest Services

8/10 – Goed

Cheri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was easy and the front desk staff was very friendly and helpful. Room was nice spacious and clean bed was very soft and comfy. The shower could have had better water pressure. Over all it was a very nice place to stay and would stay there again on our next trip Oahu
10 nachten verbleven in mei 2024
Reactie van Guest Services op 19 mei 2024
Aloha Cheri, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service and that you enjoyed our comfortable room. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Shingo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
昼も夜もプールが良かった。
5 nachten verbleven in mei 2024
Reactie van Guest Services op 19 mei 2024
Aloha Shingo, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit and that you enjoyed our alluring pool. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Valerii

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A wonderful place to relax. Everything was at the highest level.
6 nachten verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Aloha Valerii, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're thrilled to hear that you've enjoyed every aspect of your stay at our hotel. Your satisfaction is our top priority, and we're committed to providing you with exceptional experiences. If there's anything else you need or if you have any specific preferences, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Mahalo nui loa,Guest Services

6/10 – Redelijk

toshi

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
リッチはいい
8 nachten verbleven in mei 2024
Reactie van Guest Services op 16 mei 2024
Aloha Toshi,Mahalo for this feedback regarding your recent stay with us. We extend our sincere apologies for not meeting your expectations. If it is convenient for you, we would greatly appreciate the opportunity to discuss your recent stay, to gain insights into how we could have enhanced your experience. Please do not hesitate to reach out to us directly. We are looking forward to the opportunity to discuss with you about your stay.Mahalo nui loa,Guest Services

6/10 – Redelijk

Melanie

Positief: Netheid
Bathrooms were super tiny, beautiful hotel but lacks some amenities.
7 nachten verbleven in mei 2024
Reactie van Guest Services op 14 mei 2024
Aloha Melanie,Mahalo for choosing to stay with us and sharing your experience. We sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll incorporate them for necessary improvement in the future. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Ivan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Guest Services op 15 mei 2024
Aloha Ivan, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Dennis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front entrance and the coffee shop inside on the first floor.
7 nachten verbleven in mei 2024
Reactie van Guest Services op 13 mei 2024
Aloha Dennis, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and enjoyed our exquisite hotel. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Akiko

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
カピオラニ公園まで徒歩で行ける、プールあり、ビーチの目の前で子連れには最適でした。
1 nacht verbleven in mei 2024
Reactie van Guest Services op 13 mei 2024
Aloha Akiko, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. We're also thrilled you found our hotel family-friendly and enjoyed our perfect location. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Jesha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everything was good. Only thing I didn’t like was no room service and the bathrooms are kind is small. Other then that everything was great.
3 nachten verbleven in mei 2024
Reactie van Guest Services op 13 mei 2024
Aloha Jesha, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. We greatly appreciate your feedback and we've shared them with the relevant department. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Ivy, Irvine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was nice, great location and clean. Room was nicely appointed but the Bathroom was too small.
5 nachten verbleven in mei 2024
Reactie van Guest Services op 13 mei 2024
Aloha Ivy, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed our perfect location. We're also glad you enjoyed our cleanliness, prime location, comfortable room, and cleanliness. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

8/10 – Goed

Inderpal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Same message sent to Carolyn at Alohilani Resord: 1. I paid extra to get better food and we were told to go to the Longboard club to eat, they didn't let us go to the buffet breakfast. Paying more, I should have better choice of food, Longboard club had very limited food choices. 2. The day we were leaving, the bell boys brought our bags out from the storage room and left them in front of their desk, 4 bell boys just busy talking to each other, didn't care that we have 5 luggage pieces, they should offer us help, but no one offered any help to us. Our taxi came, we had to bring our luggage out the door to the taxi, again 3 other bell boys standing at the door busy talking to each other, no one came to help us, we felt that our stay wasn't appreciated at all, even our taxi driver was shocked and said wow, no one helped you guys with the luggage. They were helping everyone else we saw prior to us leaving but they didn't help us. I will never stay at their hotel or recommed it to anyone. I think it was very rude and unprofessional.
1 nacht verbleven in april 2024
Reactie van Guest Services op 10 mei 2024
Aloha Inderpal,Mahalo for choosing to stay with us and for bringing this matter to our attention. We sincerely apologize for not surpassing your expectations. Our utmost focus is on delivering an outstanding guest experience, and your feedback holds immense importance to us. We will promptly inform the appropriate department and take additional measures to address this issue. If you would like to engage in a further conversation about your stay, please don't hesitate to contact us directly and ask for the Manager On Duty. Please accept our deepest apologies, and we look forward to the opportunity to welcome you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Dariel, weston

5 nachten verbleven in mei 2024

10/10 – Uitstekend

REYNALDO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked the two story lobby fish tank
1 nacht verbleven in mei 2024
Reactie van Guest Services op 10 mei 2024
Aloha REYNALDO, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad that you enjoyed our exquisite amenities. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Danielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was one of the best stays I’ve ever had with a hotel. Room was clean, staff was kind, hotel was beautiful, and the location was amazing.
5 nachten verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Aloha Danielle, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to hear of your excellent feedback and that you had a fantastic visit. We're also delighted you liked our perfect location, alluring pool, and clean room. We're also glad our staff was able to provide top-notch service. Hosting you is a pleasure, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

4/10 – Matig

Patrick

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon check our room wasn’t ready. I said by 3 PM. It was ready an hour later. We were put next to a room with a baby in it. It took Front Desk three hours to change our room. There is no room service. Our room smelled like pot! They forgot about additional housekeeping pillows that we ordered twice. No service at the pool or pool restaurant. we did have an excellent experience with the Front Desk staff. The ladies were very accommodating and friendly. It was also a wonderful location to Waikiki Beach.
4 nachten verbleven in mei 2024
Reactie van Guest Services op 9 mei 2024
Aloha Patrick,Mahalo for choosing to stay with us and sharing your experience. We greatly appreciate your kind words regarding our prime location and welcoming staff. However, we deeply apologize for any situation in which we may not have exceeded your expectations. Your valuable feedback will be carefully incorporated into our continuous efforts to enhance our services. Should you wish to discuss your stay further, please reach out to us directly. Once again, thank you for staying with us.Mahalo nui loa,Guest Services

8/10 – Goed

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked how close it was the the beach
5 nachten verbleven in april 2024
Reactie van Guest Services op 9 mei 2024
Aloha Ryan, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to hear of your excellent feedback and that you had a fantastic visit. We're also delighted you liked our perfect location. Hosting you is a pleasure, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Sabrina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
thank you so much loved my birthday trip! wish i knew in advance about the $300 deposit though! but beautiful resort thank you for the pleasure! :)
3 nachten verbleven in mei 2024
Reactie van Guest Services op 9 mei 2024
Aloha Sabrina, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and that you enjoyed your birthday vacation. We greatly appreciate your feedback and have shared it with the relevant department. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Kim

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service.
3 nachten verbleven in mei 2024
Reactie van Guest Services op 9 mei 2024
Aloha Kim, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to learn of your complete satisfaction with your recent stay at our hotel. Our guest's pleasure remains our utmost concern, and we are dedicated to ensuring your encounters with us are nothing short of exceptional. We had the pleasure of hosting you, and we're looking forward to welcoming you back in the future.Mahalo nui loa,Guest Services

6/10 – Redelijk

Debbie Melanie

Reisde met partner
Our room is in the corner next to the exit and the maintenance closet. It is also next to the stairs going to the pool. There was loud noises and banging throughout the day. You can't sleep in the morning.
4 nachten verbleven in mei 2024
Reactie van Guest Services op 7 mei 2024
Aloha Debbie, Mahalo for choosing to stay with us and sharing your experience. We sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll share it with the appropriate department. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

8/10 – Goed

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front of hotel and reception very nice, bedrooms and hallways could be updated
13 nachten verbleven in april 2024
Reactie van Guest Services op 7 mei 2024
Aloha Ian, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and that our staff could provide top-notch service. We greatly appreciate your feedback and we've shared them with the relevant department. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

dolores

10 nachten verbleven in april 2024
Reactie van Guest Services op 29 mei 2024
Aloha Dolores, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're thrilled to hear that you've enjoyed every aspect of your stay at our hotel. Your satisfaction is our top priority, and we're committed to providing you with exceptional experiences. If there's anything else you need or if you have any specific preferences, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Mahalo nui loa,Guest Services

6/10 – Redelijk

Jennifer

Positief: Personeel en service
Negatief: Netheid, voorzieningen
10 nachten verbleven in april 2024
Reactie van Guest Services op 29 mei 2024
Aloha Jennifer,Mahalo for this feedback regarding your recent stay with us. We sincerely apologize that we did not meet your expectations. Should your schedule permit, we would very much like the opportunity to discuss your stay to better understand what we could have done to make your stay more enjoyable. Please feel free to contact us directly. We look forward to the opportunity to discuss your stay with you.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Oliver

Y
1 nacht verbleven in mei 2024
Reactie van Guest Services op 6 mei 2024
Aloha Oliver,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Jeff

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The property is modern and well thought out. The staff were very friendly and super attentive.
9 nachten verbleven in april 2024
Reactie van Guest Services op 6 mei 2024
Aloha Jeff, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service and that you enjoyed our exquisite facilities. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Paul Kiyoshi Kitagaki, Sacramento

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our only place we stay in Waikiki, the best
7 nachten verbleven in april 2024
Reactie van Guest Services op 6 mei 2024
Aloha Paul, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to learn of your complete satisfaction with your recent stay at our hotel. Our guest's pleasure remains our utmost concern, and we are dedicated to ensuring your encounters with us are nothing short of exceptional. We had the pleasure of hosting you, and we're looking forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Eric

5 nachten verbleven in april 2024
Reactie van Guest Services op 29 mei 2024
Aloha Eric,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an excellent stay with us. Hosting you is a pleasure. We look forward to welcoming you back soon.Mahalo nui loa,Guest Services

10/10 – Uitstekend

yixia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good service
5 nachten verbleven in april 2024
Reactie van Guest Services op 4 mei 2024
Aloha Yixia,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 – Uitstekend

Aurora

2 nachten verbleven in april 2024
Reactie van Guest Services op 24 mei 2024
Aloha Aurora,Mahalo for choosing to stay with us at Alohilani. We greatly appreciate your perfect rating. We're glad you enjoyed your entire stay. We had a great time hosting you, and once again, thank you for staying with us. Mahalo,Guest Services

10/10 – Uitstekend

Tien, east lyme

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location. It is close to the beach, shopping, and restaurants. Staffs are friendly and helpful. They make sure that we have have a happy day and ready to help if needed.
4 nachten verbleven in april 2024
Reactie van Guest Services op 3 mei 2024
Aloha Tien, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service and you enjoyed our prime location. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

8/10 – Goed

Valerie

3 nachten verbleven in april 2024
Reactie van Guest Services op 23 mei 2024
Aloha Valerie,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

8/10 – Goed

Ralph, Vancouver

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
It’s a nice property in a great location, however, it is loud. We had a bad experience with the servicing of our room and called the concierge at 3:30 PM to ask when our room would be cleaned. Rather than saying sorry, they first suggested that we may have had our ‘do not disturb’ out, which was not the case but would advise housekeepingnto come and service the room asap. I called back at 4:30 PM to say that housekeeping had still not showed up, this is just not right and just cancel the housekeeping as we want to move on with our day and that we will put out the DND sign so that there is no confusion. Concierge apologised and advised that housekeeping does take place until 5 PM, but would advise housekeeping right away that we no longer need our room serviced. We received a call from the housekeeping manager saying that they had just come to clean out room, however, there was a DND sign out. When I told him that we had cancelled because it was so late and that concierge was going to let you know, he said that I need you to understand that we clean up until 7 PM. For a 5 start hotel charging what they do per night, there was no accountability whatsoever.
3 nachten verbleven in april 2024
Reactie van Guest Services op 4 mei 2024
Aloha Ralph, Mahalo for choosing to stay with us and sharing your experience. We sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll share it with the appropriate department. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services