Voorkant accommodatie - avond/nacht

Beoordelingen van Victoria

3.5 out of 5
Victoria
Cannaught Rd. ,, Hong Kong, HKG

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 376 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 494 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 109 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 1000 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Robbert, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top bereikbaarheid en schone kamers
5 Nachten in dit hotel gebleven. Echt top; goede bereikbaarheid ,schone kamers en behulpzaam personeel.
5 nachten verbleven in november 2017
Reactie van Grace Cheng op 7 dec 2017
Thank you for taking the time to share your recent experience with us. We are delighted to hear that you had an enjoyable stay in our hotel and happy to read that you found the hotel services and convenient location to your preference. Your support is our great motivation and hope to welcome you back next time. Yours Sincerely, Grace Cheng Front Office Manager

10/10 – Uitstekend

Godwin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tennis Instructorh
Great people working in the reception. Big smile to welcome and to say goodbye every time you passed by. My room has a great view and huge bathroom. Bathroom has one big issue... the shower design is a disaster as the water sets the whole floor of the non-wet area, kinda flooding. Location is great, very near the mtr station Tin Hau and the great looking Victoria park for sports and greenery. Causeway bay is just 8 min for me ( fast walker here).
5 nachten verbleven in november 2017
Thank you very much for your time to review our hotel. Your feedback will allow us more insight into which areas need improvements, so for that we appreciate the time you took to offer us this feedback. We deeply regret any inconvenience caused for your disappointment with the design of shower room. Please rest assured that our Engineering team is looking into the issue for rectification. All in all, your endorsements on our hotel service and location are much appreciated. Your positive review will encourage us to keep doing our best at our service while enhancing our products and services to serve you better. We all look forward to the pleasure of welcoming you back again for more pleasant stays. Yours sincerely, Grace Cheng Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
Negatief: Comfort kamer
reasonable
Clean but small room, Reasoble priced. There is a watercooker and we found an empty working fridge.
Reactie van Grace Cheng op 27 mrt 2017
Thank you for sharing your recent experience with us on Expedia.com. Pertaining to your feedback on mini-bar services, We have taken note of the highlighted and regret the disappointing experience in some of the areas. We will review and conveyed these areas to management for further improvements! It would be our pleasure to personally welcome you back to our improved hotel. Regards, Grace Cheng Front Office Manager

8/10 – Goed

stephan, Amsterdam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Small room that has it all
Good room albeit small but that is hongkong standard. All the rest was fine although it's a pity there is no breakfast
Reactie van Jenny Lam op 12 mrt 2016
Thank you so much for taking the time to share your experience with us. I am regretful to hear that we have failed to meet your expectations for this stay. Indeed, we realized the hotel rooms in Hong Kong are not spacious but the room design is smart and we do pay a lot of effort on the room layout design to maximize the room space. We do have different room types with different room sizes for guests' selection to accommodate with different needs. We are dedicated to constantly improve our services and it would be our pleasure to personally welcome you back to our improved hotel. Yours Sincerely Grace Cheng Front Office Manager

8/10 – Goed

Harry en Hetty, Renkum

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Keurig hotel
We zij een week in dit hotel geweest. Mooie moderne uitstraling en heel vriendelijk personeel. De kamers zijn netjes maar heel krap. Je kunt in dit hotel niet eten, maar er zijn voldoende etensgelegenheden in de buurt. Het hotel is prima bereikbaar want het ligt vlakbij het metrostation. En de trams stoppen vlakbij. Vanaf de airport kun je prima de Airport Express nemen naar Hong Kong. Een klein stukje lopen naar metrostation Central en van daaraf de Island Line naar Tin Hau. De Handy die je mee kunt nemen door de hele stad is een geweldige stadsgids met heel veel tips en kortingen op diverse entreegelden. Je hebt overal internet bij je. En met de GPS weet je altijd waar je bent en welke kant je op moet. Zo heb je geen dure databundel op je eigen mobiel nodig.
Reactie van Grace Cheng op 17 okt 2015
Thank you for taking the time to share your experience with us and we are delighted to know that you enjoyed your recent stay with us. My team and i look forward to serve you again soon.

8/10 – Goed

Berend, Vlagtwedde

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Degelijk hotel, op een goede locatie.
Het hotel ligt gunstig ten opzichte van het openbaar vervoer en in een leuke buurt. Voldoende eetgelegenheden in de buurt. Kamers zijn niet al te groot, maar comfortabel. Vriendelijke receptie. Goed hotel, voor als je alleen een plaats voor overnachting zoekt en de rest daar buiten om doet.
Reactie van Jenny Lam op 12 dec 2015
Thank you for reviewing your recent stay with us. We are delighted to read that you have enjoyed your stay in our hotel and your support is our great motivation. My team and i look forward to serve you again in the not too distant future! Yours sincerely, Grace Cheng Assistant Front Office Manager

8/10 – Goed

HaDA, Krommenie

Positief: Personeel en service
Negatief: Netheid
Prima hotel voor een korte vakantie
Zeer klantvriendelijk, MRT en tram bijna voor e deur, met 5 min. op Time Square De enige opmerking was dat de kamer niet schoon was m.n onder het bed! Ontbijt is niet mogelijk, maar in de buurt genoeg mogelijkheden Wij zullen zeker de volgende reis dit hotel weer boeken
Reactie van Grace Cheng op 25 mei 2015
Thank you for taking the time to share your experience with us. Your feedback is essential in making us improve for each and every stay. We are regretful to hear the shortcomings you experienced which we value much on high standard of room cleanliness. Your disappointment has been shared with our Housekeeping team which we will improve right away. All in all, we are pleased that you enjoy the hotel's location as well as our friendly service. We look forward to welcome you back to our improved hotel! Regards, Grace Cheng Assistant Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in december 2017

10/10 – Uitstekend

Jan-Olav

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place in Hong Kong
Butterfly Victoria is great for relaxation after long days in Hong Kong, location was good for me personally, and the staff was really helpful when needed. I happen to love the Butterfly hotels and use them each time I travel to Hong Kong.
2 nachten verbleven in september 2018

8/10 – Goed

Sai Chu

Positief: Netheid, personeel en service
把門鎖壞了,通知前堂,但始終在臨走前也沒弄。由於入住時正好打風,沒出門,反而酒店有call, 問是否清潔打掃房間。
2 nachten verbleven in september 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quality Customer Service
The staff could not do enough to assist us when we stayed. They are well trained, knowledgeable and pro-active - nothing was a bother to them. Well done to all staff at the Butterfly on Victoria.
10 nachten verbleven in september 2018

6/10 – Redelijk

Joan

Positief: Netheid, staat van de accommodatie en faciliteiten
浴室沖涼玻璃門底漏水,全洗手間濕晒
1 nacht verbleven in september 2018

10/10 – Uitstekend

mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My second stay here. Love the neighborhood. The staff are great, always helpful, very attentive. Rooms are good for the price, fairly quiet and big enough to relax.Lo-stress stay, my favorite!.
5 nachten verbleven in juli 2018

8/10 – Goed

David, Brisbane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient location
Convenient location close to trains buses and trams Very friendly and helpful staff
2 nachten verbleven in september 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Convenient location close enough to causeway bay
Clean, although size is a bit small, but good enough for a quick 2-3 day stay for business travelers. Close enough to causeway bay.
2 nachten verbleven in september 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2018

10/10 – Uitstekend

MEI-LING

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
舒適的飯店
飯店人員很友善、床舖舒適,我入住的房間還能看到海,真的很超值
1 nacht verbleven in september 2018

10/10 – Uitstekend

Paul, Sydney Australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love the Butterfly on Victoria hotel and can't wait to see what the place will look like after the renovation that is about to happen.
7 nachten verbleven in september 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in september 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
きれい
新しくて清潔でお洒落です。狭いけど圧迫感なし。10階でしたが眺めは、道をはさんだいかにも香港らしい古いアパートメント。ブラインドは下ろしたままでした。バスルームもコンパクトですがきれいなので問題なし。シャンプー、コンディショナー、ボディーソープ、固形石鹸、スリッパあり。ドライヤーは風力そこそこで使いやすいです。全てそろっています。お洒落エリアではないけど、美味しそううなお店も多く旅なれた方にはおすすめ。お安くなったときに予約しました。
1 nacht verbleven in september 2018

10/10 – Uitstekend

mame, 日本

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2018

10/10 – Uitstekend

うっち, 沖縄県石垣

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2018

10/10 – Uitstekend

KA KEI, HONG KONG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
地點一流
好近地鐵站,前台好有禮貌。唯一唔好係洗手盤細左少少,同埋咁岩我沖涼果陣D熱水唔算好熱。
1 nacht verbleven in september 2018

6/10 – Redelijk

CHIEN TING

Positief: Netheid, personeel en service
房間偏小,空調無法自行調溫度,交通方便
缺點:空調只能調風量,風量也就是強跟弱,沒有第三個選擇,溫度無法調整,導致白天時偏熱,又由於房間有窗戶是沒錯,但封死打不開,所以好悶!浴室洗手台很小,洗臉時水會一直外漏至地板。房內的角落灰塵髒污很多,因為是鋪深色地毯,所以看的很明顯。床一般般,沒特別好睡也不會特別難睡。隔音很差!尤其早晨房務打掃,蠻吵的~房間很小,以那樣的價位,香港可以有更好的選擇。 優點:謝謝櫃檯幫我們升等,至少房間有空氣清淨機還不錯!謝謝安排在邊間,兩面採光很棒,可惜窗戶無法打開。交通算方便,天后站A1出口走3分鐘就到,巴士也很方便搭。附近吃喝蠻多的,稍微走一下路也有惠康超市。
3 nachten verbleven in september 2018

6/10 – Redelijk

鄭凱, 台灣

Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2018

8/10 – Goed

moka, Japan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ビクトリアパークに近い色々とちょうど良いホテル
ビクトリアパークに近く部屋もきれいで設備も必要最低限のモノは全て揃っているので、泊まるだけなら全く問題なし。スタッフも皆、若くて親切。
4 nachten verbleven in augustus 2018
Reactie van Kelvin Tse, Group Hotel Manager op 3 sep 2018
Thank you so much for reviewing your recent stay with us. We are very delighted to learn that you enjoyed your stay with us and we greatly appreciate your kind compliment. Thank you once again and we look forward to welcoming you back in the future! Regards, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018
Reactie van Kelvin Tse, Group Hotel Manager op 3 sep 2018
Your kind words have been shared with our team and we are motivated to serve even better! It is such a pleasure to read such positive feedback. We are thrilled that you are so happy with everything that we are trying to deliver in terms of service and hospitality. Thank you once again and we look forward to welcoming you back in the future! Regards, Kelvin Tse Group Hotel Manager

8/10 – Goed

Lisa

Very very convenient but room a bit small even they upgrade my room and the first day when I back to my room for concall meeting at 12:30am, my room still not yet cleaning, as for environmental protection, I gave up cleaning that day😂 front desk is very helpful!
2 nachten verbleven in augustus 2018
Reactie van Kelvin Tse, Group Hotel Manager op 3 sep 2018
Thank you so much for reviewing your recent stay with us. We will definitely share your comment with our management and seek for any necessary improvement. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in augustus 2018
Reactie van Kelvin Tse, Group Hotel Manager op 3 sep 2018
Thank you for taking the time to share your recent experience with us. It’s always our goal to make our guests feel comfortable and relaxed. Thank you once again and we look forward to welcoming you back in the future! Regards, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Erh Jung, 宜蘭

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018
Reactie van Kelvin Tse, Group Hotel Manager op 22 aug 2018
Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Great hotel, great location with easy access to the MTR and trams, would definitely recommend. WiFi hotspot was a nice touch and worked well though battery didn't last a full day. If you're not used to HK sized apartments you'd probably find the rooms very small, but it's a nice efficient layout so worked well.
4 nachten verbleven in augustus 2018
Reactie van Kelvin Tse, Group Hotel Manager op 22 aug 2018
Your kind words have been shared with our team and we are motivated to serve even better! We are so glad having offered you a great experience here, and we are truly grateful hearing your encouraging words. It's wonderful to hear that our services, room and location are to your liking. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Right next to tin hau station. Not super busy outside which is nice!
2 nachten verbleven in augustus 2018
Reactie van Kelvin Tse, Group Hotel Manager op 3 sep 2018
Your kind words have been shared with our team and we are motivated to serve even better! We are very delighted to learn that you enjoyed your stay with us and we greatly appreciate your kind compliment. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

8/10 – Goed

Lani, Manila, Philippines

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cozy and clean hotel near MTR and great dining
The hotel location is excellent, being near the MTR station, great dining choices, and the shopping area. The staff were hospitable, attentive and friendly. The room was cozy and clean, though a bit small as is common in HK. Our request for a quiet room was granted as we were billeted on the upper floor. The hotel provided pocket wifi and a mobile phone for free, which made it all the more convenient as these are necessities for any tourist exploring the city. Our stay was very comfortable. The manager, Kenneth, even surprised me with birthday pastries! We had a great experience. We will recommend this hotel to family and friends.
4 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 16 aug 2018
Thank you so much for recommending us! We are glad to know you thoroughly enjoyed your stay.It is nice to know you found our hotel room clean and comfortable. That’s our goal. We will be surely let our guest services team know you appreciated their warm and friendly services as well. Thank you again for your stay and review. We would be honored to welcome you again in the future! With much appreciation, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
スマホ、モバイルバッテリー、セルフィースティックなどの無料貸出が大変ありがたかったです。お部屋も天井高く広々と快適でした。
2 nachten verbleven in augustus 2018
Reactie van Kelvin Tse, Group Hotel Manager op 16 aug 2018
Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

ASAWIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel, Good location
Nice hotel, Good location
5 nachten verbleven in augustus 2018
Reactie van Kelvin Tse, Group Hotel Manager op 3 sep 2018
Thank you very much your valuable time in reviewing us. It is nice to know you found our hotel room clean and comfortable. That’s our goal. We will be surely let our guest services team know you appreciated their warm and friendly services as well. Thank you once again and we look forward to welcoming you back in the future! Regards, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Coco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 16 aug 2018
Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
靠近地鐵站的飯店
靠近地鐵站的飯店走幾分鐘就到了,附近也有麥當勞等許多小食、清潔人員也好親切的還會問需要什麼東西 在要出去的時候櫃檯人員還會幫忙開門打招
4 nachten verbleven in augustus 2018
Reactie van 集團酒店經理 謝子健 op 18 aug 2018
感謝您選擇晉逸維園精品酒店 銅鑼灣,並給予我們好評。得知我們的服務員為您提供的貼心服務讓您感覺賓至如歸,我們都很高興。這正是我們酒店的款客理念。我們真摯期待您的下次光臨,並為您提供同樣的或更好的服務。 此致, 集團酒店經理 謝子健

8/10 – Goed

Vicky, Sydney, Australia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
New hotel in convenient location
Nice new hotel close to transport and lots of amazing food. Room was very “cosy” for 2 with no sitting/lounge area.
3 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 9 aug 2018
Thank you very much your valuable time in reviewing us. It’s always our goal to make our guests feel comfortable and relaxed. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 9 aug 2018
Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

8/10 – Goed

Björn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bra läge nära kommunikationer och park. Bra med pocket wi-fi
7 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 6 aug 2018
Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Leandro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente relação custo/benefício.
Localização boa, quarto muito limpo e confortável. Equipe MUITO prestativa.
3 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 6 aug 2018
Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

8/10 – Goed

Ka Yee Francis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
前台服務如常的好!
2 nachten verbleven in juli 2018
Reactie van 集團酒店經理 謝子健 op 3 aug 2018
謝謝您對我們酒店服務員感到滿意,我們承諾將繼續做得更好,務求令客人完全稱心滿意。 此致, 集團酒店經理 謝子健

10/10 – Uitstekend

Rwan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 1 aug 2018
Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
small rooms but good service
our superior room was small with little options for clothing storage and luggage had to be kept out on the floor but it (the room) had everything we needed in terms of amenities and equipment. service staff were very friendly and accommodating, always opening doors and greeting guests, and lending umbrellas for the rain.
5 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 1 aug 2018
Thank you so much for recommending us! We are glad to know you thoroughly enjoyed your stay.It is nice to know you found our hotel room clean and comfortable. That’s our goal. We will be surely let our guest services team know you appreciated their warm and friendly services as well. Thank you again for your stay and review. We would be honored to welcome you again in the future! With much appreciation, Kelvin Tse Group Hotel Manager

8/10 – Goed

C, singapore

Positief: Netheid, personeel en service en comfort kamer
Great location
Check in and check out was a Breeze! The room is right in front of the lift and was a bit noisy as the window is facing the main road (no view as it’s covered up). The safety box was also not working but the staff rectified it promptly. Overall, the staff are very friendly and the location is great!
3 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 1 aug 2018
Thank you so much for recommending us! We are glad to know you thoroughly enjoyed your stay.It is nice to know you found our hotel room clean and comfortable. That’s our goal. We will be surely let our guest services team know you appreciated their warm and friendly services as well. Thank you again for your stay and review. We would be honored to welcome you again in the future! With much appreciation, Kelvin Tse Group Hotel Manager

8/10 – Goed

Wen Li

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location, room size OK too
Very conveniently located. Yummy food was all nearby. However room was a bit dark, brighter lighting will be appreciated.
3 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 1 aug 2018
Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Chiu Wing Louis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 1 aug 2018
Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Mireia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 1 aug 2018
Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager

8/10 – Goed

JAPANESE, 日本

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
毎日部屋の清掃及びベッドメイキングが綺麗にされていてとても気持ちが良かったです。又、英語が話せない私でも、色々な手段を使って伝えようとしてくれる従業員さんに感謝の気持ちでいっぱいです。何も困ることなく過ごせました。個人的に印刷してほしい物があり、フロントにてカタコトの英語で伝えた所、快く対応して下さりました。ホテルは駅やトラムから近く、周辺にはスターバックス・スーパー・コンビニ・マクドナルド・美味しいタピオカドリンク屋さんがあり、とても便利でした。
5 nachten verbleven in juli 2018
Reactie van Kelvin Tse, Group Hotel Manager op 22 jul 2018
Thank you so much for recommending us! We are glad to know you thoroughly enjoyed your stay.It is nice to know you found our hotel room clean and comfortable. That’s our goal. We will be surely let our guest services team know you appreciated their warm and friendly services as well. Thank you again for your stay and review. We would be honored to welcome you again in the future! With much appreciation, Kelvin Tse Group Hotel Manager

10/10 – Uitstekend

Lena

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfekt läge, underbar säng och hjälpsam personal
Hotellet var verkligen superbra. Personalen var otroligt hjälpsam och trevliga. Det är lätt att hitta hotellet då det är två minuters promenad från tunnelbanan så läget är perfekt. Gatan bredvid hotellet är en "matgata" där man hittar allt möjligt gott. Sängen var otroligt skön och utsikten från 13 våningen var fantastisk. Trots att rummet var litet fanns det två fönster och en stor TV. Det fanns det dessutom riktigt bra mörkläggningsgardiner så jag sov som en stock. Badrummet var bra och duschen varm. Det var rent och snyggt och det fanns allt som man behövde som tex adapter. Dessutom fick man låna dels en telefon för gratis lokala samtal och en bärbar wifi-uppkoppling att ha med sig på stan så man kan surfa helt gratis under hela vistelsen. Jag skulle definitivt bo här igen!
3 nachten verbleven in juni 2018
Reactie van Kelvin Tse, Group Hotel Manager op 22 jul 2018
Thank you so much for recommending us! We are glad to know you thoroughly enjoyed your stay.It is nice to know you found our hotel room clean and comfortable. That’s our goal. We will be surely let our guest services team know you appreciated their warm and friendly services as well. Thank you again for your stay and review. We would be honored to welcome you again in the future! With much appreciation, Kelvin Tse Group Hotel Manager