6/10 – Redelijk
Nancy, Melbourne
Reisde met familie
22 mei 2024
When we made reservations we put in for three people. We were going to be late due to traffic. I called the hotel directly that we would be late not to give our room away, and that my husband was handicapped. We got there and was given a room far away from the front desk. Ok, got to room it was set up for two people. Went to desk to get towels was told they were locked up. Get them in the morning. Went to get towels in the morning and the laundry room clerk yelled at me and said they were in the room. If you want more towels bring them yourself. So, every morning we would bring her our used towels and ask her for replacements, she would say that she would leave them in our room. Not once. Good thing we bought out. Our room was net to the laundry room. There were about three or four trash bags full in our hallway at 11pm at night and the stunk. I took lots of pictures for headquarters. They had park to fly and they took all the handicapped parking spaces. Front desk people were rude except for the girl with the short black hair that checked us in. If it weren’t for the graduations in the area I would have never stayed there. No drain plug in sink, overhead light didn’t work, had to buy our own toilet paper. Toilet paper holder broken. I have all the pictures for corporate.
Nancy
5 nachten verbleven in mei 2024