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Beoordelingen van Cretan Dream Resort and Spa

4 out of 5
Cretan Dream Resort and Spa
Stalos, Chania, Crete

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 322 van 442 beoordelingen" "
Gastenscore: 8 - Goed. 88 van 442 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 442 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 442 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 442 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi, schoon, niet te groot, prima uitgebreid ontbijt. Goede parkeermogelijkheden, direkt aan het strand. Enige jammere was dat elke dag het handdoekje leggen in het zwembad gespeeld werd, heel irritante mensen, hieraan zou iets moeten worden gedaan.
10 nachten verbleven in juni 2022

10/10 – Uitstekend

Jo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kwalitatief hoogstaande accomodatie en faciliteiten. Uitstekende service van elke functionaris, ongeacht of het de receptie was, de obers/serveersters, de mini-market, maître d'hotel Manolis of eigenaar Petros. Iedereen stelt de klant centraal. Klantgerichtheid en gastvrijheid in optima forma.
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kitchinette in the room . Extended breakfast buffet
2 nachten verbleven in mei 2019
Reactie van CRETAN DREAM GUEST RELATION op 7 mei 2019
Thank you for sharing your experience at Cretan dream Royal and Cretan dream Luxury suites through Expedia Group. Our team bet is to provide superior customer service , we are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for choosing Cretan Dream Royal and Cretan dream Luxury suites for your stay and we hope you choose to stay with us again whenever your travel needs bring you back to Chania. Respectfully, Management team.

4/10 – Matig

Geert, Rotterdam

Positief: Netheid
Negatief: Personeel en service
Disappointing experience!
The hotel provided us with a baby coat (only the day after our arrival at the hotel) without a mattress and our little girl of 1 y old had to sleep just on some covers and sweat all night long! From a 5 stars hotel and considering how much it did cost this is unacceptable! Breakfast and dinner had quite few options but the quality of the food was really really variating a lot from good to decent and poor! Overall really disappointing and definitely not worth the price!
4 nachten verbleven in september 2018

10/10 – Uitstekend

VAN DER KRAATS (Family), Belgium

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top service from all departments, nice hotel
A misunderstanding within our reservation was very well dealt with and a good solution was proposed to me and my family. I keep in mind the warm welcome and good service we have received from all members of staff (reception, restaurant, bar, housekeeping). One can really relax at the nice swimming pool with a stunning view over the sea (just in front of the hotel). Room and amenities are ok, the restaurant provides an excellent buffet breakfast and theme evenings with great Greek food. We'll be back !

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Simaran

Reisde met familie en kleine kinderen
Friendly staff. Clean and spacious rooms. Quiet property
3 nachten verbleven in mei 2024

10/10 – Uitstekend

ESTHER

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel. Staff were very friendly and our room was clean. The hotel complex was great-pools was big enough and there were enough sun lounges. The beach opposite wasn’t very nice and the direct surroundings weren’t either. Just a short walk away from a shop, restaurants and better beaches. Overall a great holiday.
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Morgan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful. The room and the facility was very nice. The breakfast was very good. Quick incredible stay on our way through Crete.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Lena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel pied dans l’eau
6 nachten verbleven in mei 2024

10/10 – Uitstekend

Harumi, Auburn Hills

1 nacht verbleven in mei 2024

10/10 – Uitstekend

Nadea

4 nachten verbleven in april 2024

10/10 – Uitstekend

Sigríður

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 stars out of 5 is not enough bacause of the great people working there ! And the hotel food was one of the best we had in the entire trip. Would come here again every year if I could

10/10 – Uitstekend

Eva Elisabeth

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Veldig trivelig hotell, fantastiske middager.
Flott service og ypperlig renhold. Vår værelsepike var rask og nøye, hun ga oss fantastiske figurer av håndklær, nye hvær dag! Alle blide og hyggelige på en naturlig og ekte måte. Hotellet oser av soliditet, men noe slitt på treverk som engang ga solid intrykk. Eneste iriterende var dørene som skulle "gjemme bort" kjøkkenet. De var iiriterende i veien. Frokosten ok, middagene fantastisk! Kommer gjerne tilbake bare pga av kokken.
Vår herlige værelsepike gledet oss hver dag 🥰
9 nachten verbleven in oktober 2023

10/10 – Uitstekend

francesco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bello pulito, personale gentile e disponibile
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Mark

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sweet Dreams
Great hotel with wonderful views of the ocean sitting beyond the infinity pool. Very friendly staff and decent breakfast options.
3 nachten verbleven in september 2023

10/10 – Uitstekend

Christiane

10 nachten verbleven in september 2023

10/10 – Uitstekend

jusa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Alexandra, cary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Warm and friendly staff, clean property
3 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Eugenia

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Disappointing!
Elderly couples need to know that certain areas of resort require many stairs. The design of the hotel is NOT friendly to senior citizens. When we asked to be moved because of difficulty, nothing could be done. We will not return, and advise Seniors to make certain to request rooms having good elevator access! VERY disappointed.
1 nacht verbleven in september 2023

8/10 – Goed

cristina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overalll good impression
3 nachten verbleven in september 2023

10/10 – Uitstekend

Denis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were able to get to our room even though we were very early getting to the hotel. Easy access to the beach. The included breakfast is really great.
3 nachten verbleven in september 2023

10/10 – Uitstekend

Nadia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They have the sweetest staff which makes all the difference-so attentive and caring. The hotel also serves some of the freshest food. Being gluten free can also make it difficult to travel but the hotel has gluten free food products in their lobby market! They also went back to get my little one gluten free toast in the morning and used the back oven to avoid cross contamination. They were SO accommodating. Which made a world of difference to us. I was even told of their water filter in the hotel which filters all of the water. This level of health mindedness impressed me so much. I can't say enough good things about The Cretan Dream- it is the only place I'll stay at while in Crete.

10/10 – Uitstekend

Kostas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have nothing really negative to say about our stay here. Perhaps the pool is not as big as I thought it would be and getting an umbrella and sunbed was quite difficult. But that is the case with every hotel I was at in Crete. Also the beach directly across the hotel is not great. But if you walk just three minutes down the road there are beachfront restaurants/bars with umbrellas and sunbeds. Very reasonable prices. Bottom line is we had a great time. And if anyone that is going to be in the area I would recommend this property.
5 nachten verbleven in augustus 2023

10/10 – Uitstekend

Nadia

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful views and amazing staff!!
7 nachten verbleven in augustus 2023

4/10 – Matig

Behtash

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Disappointing
An aspiring 4- star hotel at best. The reception service proved to be quite disappointing. Our room was very bad.It was situated in the basement, the room lacked any view whatsoever due to an obstructed window. Despite our attempts to switch rooms, the hotel insisted on an additional charge of 60 Euros per night. The condition of our assigned room was far from satisfactory, with everything appearing quite antiquated. Even the TV was small and outdated, and the safe required a physical key from the reception rather than a digital interface. On the brighter side, breakfast was acceptable, the pool met our standards, and parking arrangements were satisfactory. It's worth noting that the hotel's location necessitates guests to have their own vehicle for convenient access.
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Olivia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room is nice and clean. Staffs are amazing and very helpful and friendly. The pool area is beautiful. Would stay here again if we’re in Chania next time.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Nadia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a beautiful property- unlike any other. The front desk staff are also SO helpful and available all the time. The food is incredible and the views are the best! This is the only hotel in the area that I've ever actually returned to- it is the best one in Crete! If you have time to try the spa, I highly recommend that you do! Best facial ever. Once you experience The Cretan Dream, you won't want to stay anywhere else.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Nadia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend
5 nachten verbleven in augustus 2023

10/10 – Uitstekend

Shervon

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property, restaurant steak night was maybe the best steak i ever had, close to city centre and most beach clubs and staff know all the hidden gems.
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Nadia

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay at The Cretan Dream! The staff are *SO friendly* and really went out of their way to make sure we were comfortable and happy. The food was AMAZING and they had great entertainment nights with cultural dances and music. There is a bus stop right outside of the hotel so going to the city centre was super easy. The rooms were clean and the beds were so comfortable. I already booked my next stay!

10/10 – Uitstekend

Giovanni

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Posizione strategica hotel bellissimo lo consiglio a tutti
7 nachten verbleven in augustus 2023

8/10 – Goed

Hilde Viola

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Var veldig fint og reint! Likte at det var veldig stort og romslig.
3 nachten verbleven in augustus 2023

6/10 – Redelijk

Alana

Reisde met familie
Positief: Personeel en service
A mixed bag…. The hotel is situated on a busy road. Unfortunately our room faces the road which has a lot of traffic and the pool and bar. So it can get quite noisy. The hotel in parts is rundown - rooms are dated, furniture worn, and although fine for 1-2 nights not great for a longer family stay. It pays to have a car to visit other areas, beaches, Chania is 20 mins by car. The pool area and grounds are attractive and food & customer service is very good.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Aristos

10 nachten verbleven in juli 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
La mejor experiencia
Impresionante! Todo fue increíble, el lugar, la comida, la ubicación. El personal lo mejor del hotel, demasiado amables. La comida excelente.
10 nachten verbleven in juni 2023

4/10 – Matig

Daniel

Negatief: Personeel en service, comfort kamer
Não voltarei
Tive problema com o ar condicionado do meu quarto, demoraram 2 dias para resolver. Sendo que o técnico chegou no quarto a meia noite e saiu as 1:30 da madrugada. Situação que só foi resolvida quando o gerente teve conhecimento e mesmo assim o atendimento foi demorado. O acesso ao quarto possui muitas escadas, o que é ruim para carregar as malas.
5 nachten verbleven in juni 2023

10/10 – Uitstekend

Francesco Fortunato

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Abbiamo soggiornato qui per 4 notti. La struttura è davvero ben tenuta e dispone di tutti i comfort. Colazione internazionale di ottima qualità. Personale gentilissimo, sempre amichevole e disponibile. Sicuramente consigliato.
4 nachten verbleven in juni 2023

8/10 – Goed

Trygve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
14 nachten verbleven in juni 2023

10/10 – Uitstekend

Kayla

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved this resort! We had the room with a private pool and it was lovely. Free breakfast buffet every morning too! Staff was very kind and offered us free golf card rides to and from parking lot as needed. They have a convince store to buy floaties for the pool which is fun too! Would definitely recommend.
4 nachten verbleven in juni 2023

10/10 – Uitstekend

Letty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love everything about Cretan Dream resort ❤️ Pedro was amazing, he knows what a good customer service means. The breakfast was beyond my expectations, there were a lot of choices and the service was great. The rooms were clean and extravagant. My family and I will definitely come back 🥰. I compared this hotel with a JW Marriot or a Hilton hotel 🥰❤️.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Russ

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The best staff Ever , so nice and helpful
5 nachten verbleven in juni 2023

10/10 – Uitstekend

Michael Oswald

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Eine unvergessliche Urlaubswoche liegt hinter uns. Das Hotel können wir uneingeschränkt weiter empfehlen. Toller Empfang, tolle Ausstattung, tolles Zimmer. Das Personal ist unglaublich aufmerksam und super freundlich. So etwas haben wir noch nicht erlebt. für jede Frage hat man ein offenes Ohr. Wir kommen gerne wieder. Liebe Grüße an alle Bela und Michael Börner
7 nachten verbleven in mei 2023

10/10 – Uitstekend

Mads

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cretan Dream is a top notch location
During a 3-day combined business and pleasure visit Cretan Dream delivered the perfect experience. Beautiful and stylish accommodation with all necessary features, great private pools and public pool areas, and wonderful restaurants servie amazing food. But what really made an impression was the staff; from reception to the restaurant and everywhere in between it was perfection. Professional, kind and always a step ahead. Cretan Dream is a top-notch location.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Mike

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such an incredible resort with the most spectacular views and wonderful pools! The staff were so welcoming and helpful. We were given a tour of all ammenities and were even driven to our rooms in a golf cart! The mini market is priced like any street side store and is jam packed with anything you may need. The rooms themselves were HUGE, with fantastic showers, baths & beds. The beds were really comfortable too. Plus, they had scales in the cupboard! It was the extras that really made this place next level amazing! We also ate lunch at the restaurant and it was delicious. Try the Creatan salad. The spa was also wonderful and very much enjoyed. This is one of the best places we have ever stayed at and HIGHLY recommend it!

8/10 – Goed

BENOIT LOUIS H VAN

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. Room was nice and the facilities were fine. Surroundings were disappointing.

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2022

8/10 – Goed

Kevin

2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Kimmo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todella hyvä ravintola. Ystävällinen henkilökunta. Aamupalaboksi, kun jouduimme lähtemään ennen aamupalaa
6 nachten verbleven in oktober 2022

8/10 – Goed

Kristine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful well kept grounds. Large gift shop with tons of supplies- the lady working there was incredibly friendly and helpful. Breakfast was great and able to enjoy sitting outside around the pool. Free safe parking. Only negative is the location was not ideal, you need to drive or taxi to Chania. The parking in Chania was terrible even in shoulder season so would recommend to taxi into town.
1 nacht verbleven in september 2022