Exterieur

Beoordelingen van Creta Maris Resort - All Inclusive

5 out of 5
Creta Maris Resort - All Inclusive
Hersonissou, Hersonissos, Crete Island

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 484 van 724 beoordelingen" "
Gastenscore: 8 - Goed. 194 van 724 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 724 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 724 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 724 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Eline

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Echt een prachtig complex. Mooie laagbouw. Prachtig interieur in de grot hal en lounge bar binnen/ buiten. Veel zwembaden. Heerlijke ligbedden. Goede horeca faciliteiten. Voldoende keus aan ontbijt/ lunch / diner. Fijne kamers. Vriendelijke personeel. Alles netjes en schoon. Ligging aan het strand. Heel fijn!
7 nachten verbleven in april 2024
Reactie van Creta Maris Management Team op 10 mei 2024
Dear Ms. Eline, Thank you very much for choosing and reviewing Creta Maris Resort! We are elated to receive your kind words and read that you have enjoyed the overall of our premises and the variety of culinary choices at Creta Maris. It was our pleasure of hosting you and we hope to have the chance to welcome you again in the near future. Best regards, The Creta Maris Management Team

10/10 – Uitstekend

Wilhelmina

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We hadden hier een geweldig verblijf komen graag weer 🌞 En de Spa is een aanrader!
7 nachten verbleven in april 2024
Reactie van Creta Maris Management Team op 10 mei 2024
Dear Ms. Wilhelmina, Thank you very much for your review!We are elated to read that you had a great stay at Creta Maris and that you would love to come back again in the future. We will be looking forward to welcoming you again soon! Best regards, The Creta Maris Management Team

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Het eten is kwalitatief goed! Personeel is geweldig! Altijd klaar om het je naar de zin te maken!
13 nachten verbleven in september 2019
Reactie van Faye Papaioannou op 30 sep 2019
Dear Guest, Thank you very much for your review! We elated that our accommodation met your expectation! We will be thrilled to have the chance to accommodate you again in the future! Best Regards, Faye Papaioannou

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in september 2019
Reactie van Faye Papaioannou op 23 sep 2019
Dear Guest, Thank you very much for your rating! We are happy that you enjoyed your stay at Creta Maris Beach Resort. Looking forward to welcoming you again and offering another memorable holidays’ experience! Best Regards, Faye Papaioannou Marketing & PR Manager Creta Maris Beach Resort, Hersonissos, Crete

8/10 – Goed

Peter, Spijkenisse

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
heerlijk hotel
Aan het strand, lekker eten en drinken. Mooie kamer, SUPER vriendelijk personeel en zeer behulpzaam.
3 nachten verbleven in oktober 2018
Reactie van Faye Papaioannou op 16 okt 2018
Dear Guest, Thank you for your feedback regarding your stay at Creta Maris Beach Resort. We are happy to read that you enjoyed your holidays with us, as we always do our best in order to offer a memorable stay to all our guests! Looking forward to accommodating you again in the future! Best Regards, Faye Papaioannou

8/10 – Goed

Rob

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima resort, van alle gemakken voorizen
Bij aankomst kregen we een upgrade omdat mijn vrouw eerder op de dag een ongelukje had gehad waardoor ze de hele vakantie met een aantal hechtingen in haar scheenbeen rond moest lopen en dus niet echt mobiel was. Zeer vriendelijk personeel, de kamers worden elke dag uitstekend schoongemaakt en ook de handdoeken service is erg prettig.
13 nachten verbleven in september 2018
Reactie van Faye Papaioannou op 17 sep 2018
Dear Guest, Thank you for your review and the comments written. We are glad that we overall met your expectations during your stay at Creta Maris Beach Resort, while we will take into consideration your comments. As concerns the Wi-Fi connection, please allow us to point out that we offer complimentary high-speed Wi-Fi connection throughout the resort for unlimited fast internet access to all our guests with coverage close to 100%. Thus, we are surprised that you had bad connection in your room. We hope you had informed us about it, so a technician could have inspected the router outside your room. Moreover, please be kindly informed that all the restaurants follow a standard procedure with the temperature of all dishes. Nevertheless, in case a guest prefers a different temperature on his dish or his coffee he may contact the restaurant staff and they will be happy to assist. Regarding the resort architecture, please allow us to point out that the guests do not have to walk along the provincial road that separates the resort into two parts but may use the two bridges that connect the upper and lower part to move unhindered. The road is not so busy as it is not the main road of Hersonissos. Hope to have the chance to accommodate you again in the near future. Best Regards, Faye Papaioannou

10/10 – Uitstekend

Jacqueline, Groningen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
luxe hotel bij het strand
Het hotel is vrij luxe en heeft veel faciliteiten vlak bij strand, met veel kamers met uitzicht op zee. Restaurants konden wat beter, meeste zijn buffet en ze zijn niet enorm sjiek. Mooie zwembaden. Spa aanwezig, maar prijzig. Veel entertainment voor kinderen en volwassenen, met kids club, theater / muziek en bioscoop, sport en arcades. Erg behulpzaam personeel. Kunnen ook helpen met uitjes. Doen niet moeilijk over wisselen kamer (eerste was ook goed maar was minder luxe dan verwacht). Mooi hotelterrein met mooie tuintjes en bungalow deel doet aan als een pitoresque dorpje. Bij late vlucht kun je laat uitchecken en als de kamer niet meer beschikbaar is kun je nog wel van alle faciliteiten (all inclusive) gebruik maken.
7 nachten verbleven in augustus 2018
Reactie van Faye Papaioannou op 29 aug 2018
Dear Guest, Thank you for your review regarding your stay at Creta Maris Beach Resort. We are glad that we met your expectations and offered a beautiful holiday in Greece, while we appreciate your comments and will take them into consideration for our future improvement plans. Looking forward to welcoming you again in the near future and offering our best services! Best Regards, Faye Papaioannou

8/10 – Goed

Janine, Woerden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel!
Een prima verzorgd hotel. De kamer was netjes met een heerlijk bed. Het personeel is uiterst vriendelijk. Een enorme keus bij de buffet restaurants Het zwembad bij het hoofdgebouw is enigszins druk, maar de andere zwembaden waren heerlijk rustig. Wij hebben genoten.
Reactie van Faye Papaioannou op 13 sep 2016
Dear Guest, Thank you for your review and the comments written! We are glad that we met your expectations during your stay at Creta Maris Beach Resort. We are looking forward to accommodate you again in the near future and offer another memorable holidays’ experience! Best Regards, Faye Papaioannou

10/10 – Uitstekend

Anita

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel op een prachtige locatie
Creta Maris is een luxe hotel met prachtig uitzicht op zee. Wij hadden een luxe gerenoveerde kamer in het hoofdgebouw. Geen last van lawaai, maar wel lekker overal dichtbij. Personeel zeer vriendelijk en behulpzaam. Het eten was fantastisch! Het animatieteam vonden wij erg enthousiast en lekker actief, voor ons gezin met 4 kinderen in de leeftijd van 9 tot 17 was er gevarieerd vermaak! Eén minpuntje vonden wij de dagelijkse schoonmaak van de kamers, dat was niet 5 sterren waardig (vieze vloer, handdoekwissel vergeten, badkamer niet elke dag schoongemaakt).
Reactie van Faye Papaioannou op 3 jul 2015
Dear Guest, Thank you very much for your review! We would like to thank you for your comments and assure you that we will do our best to ameliorate our services even more in the future! Please allow us to express our surprise from your feedback as all the feedback that we get for hotel’s cleanness is always positive. However, we will investigate that further and act accordingly. We are looking forward to welcome you again at Creta Maris in the near future! Best regards, Faye Papaioannou

8/10 – Goed

Marie-Pier, Ste-Marie

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Joel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing attention to detail. Wonderful service and excellent food
5 nachten verbleven in mei 2024
Reactie van The Creta Maris Management Team op 25 mei 2024
Dear Mr. Joel, Thank you very much for choosing and reviewing Creta Maris Resort! We are glad that you enjoyed your overall experience and especially the attentiveness of our team and the gastronomy that we have curated for you in our resort! It has been a great pleasure having you with us and we hope to have the honour of welcoming you back whenever your travels bring you back to Crete. Best regards, The Creta Maris Management Team

10/10 – Uitstekend

Anatoli

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alles bestens, wir kommen gerne nochmals!
5 nachten verbleven in mei 2024
Reactie van Creta Maris Management Team op 21 mei 2024
Dear Ms. Anatoli, Thank you very much for your review and your kind words! It gives us immense joy to read that everything during your stay was fine and you would love to return to Creta Maris Resort! It has been a pleasure having you with us and we are looking forward to seeing you again soon! Best regards, The Creta Maris Management Team

10/10 – Uitstekend

SOYEON

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is great. The SPA service also was great. If you are looking cheaper one. There is a nice SPA place just a couple of minutes walk distance!
4 nachten verbleven in mei 2024
Reactie van Creta Maris Management Team op 15 mei 2024
Dear Soyeon, Thank you very much for your review and your kind words! It gives us immense joy to read that everything during your stay was great! It has been a pleasure having you with us and we hope to see you again soon! Best regards, The Creta Maris Management Team

10/10 – Uitstekend

Gilles

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
7 nachten verbleven in april 2024
Reactie van Creta Maris Management Team op 10 mei 2024
Dear Ms. Gilles, Thank you very much for choosing Creta Maris and taking the time to share your review with us, we greatly appreciate it! We will be looking forward to welcoming you again soon at the resort! Best regards, The Creta Maris Management Team

8/10 – Goed

Louvincy, Brooklyn

6 nachten verbleven in april 2024
Reactie van Creta Maris Management Team op 21 mei 2024
Dear Mr. Louvincy, Thank you for rating your experience at Creta Maris Resort. Noticing your review, we notice that there is an opportunity for improvement, and we would love to receive your feedback regarding the points that you would like to see improved. Your input helps us become better and is always greatly appreciated. Once again, thank you for choosing Creta Maris. It would be our great pleasure to welcome you again soon! Best regards, The Creta Maris Management Team

10/10 – Uitstekend

giuseppina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
splendida, ampia, tantissime piscine, mare stupendo. Se fossi in coppia eviterei, luogo soprattutto per famiglie. Prenotare i ristoranti nella struttura è piuttosto difficile ma se ci si riesce si mangia davvero bene. Pulitissima. Vacanza perfetta nonostante il clima un po freddino in questo periodo per noi.
6 nachten verbleven in april 2024
Reactie van The Creta Maris Management Team op 30 apr 2024
Dear Ms. Giuseppina, Thank you so much for choosing Creta Maris for your holidays and taking the time to share your kind comments! In Creta Maris, our goal is to make our guests feel at home and offer care-free and memorable experiences and we are elated to read that we have been successful. Creta Maris is indeed a family friendly resort, which thanks to its architecture and size, offers various options of accommodation, entertainment and dining, so that our guests can choose the places that best match their preferences and indulge their spontaneous side. Once again, thank you for joining us. We hope to have the pleasure of hosting you again in the nearest future! Best regards, The Creta Maris Management Team

10/10 – Uitstekend

Jason

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It must’ve been the first day that the resort was open because it was really quiet, not a lot of people and a lot of open space. Resort is gorgeous, and I was traveling alone! The food at the resort was spectacular.
2 nachten verbleven in april 2024
Reactie van The Creta Maris Management Team op 30 apr 2024
Dear Mr. Jason, Thank you very much for choosing and reviewing Creta Maris Resort! We are elated to receive your kind words and read that you have enjoyed our premises and the gastronomy at Creta Maris. It has been an honour hosting you and we hope to have the chance to welcome you again in the future. Best regards, The Creta Maris Management Team

10/10 – Uitstekend

Kevin

4 nachten verbleven in april 2024
Reactie van Creta Maris Management Team op 10 mei 2024
Dear Mr. Kevin, Thank you very much for your review! We hope to have the chance to welcome you again in the near future! Best regards, The Creta Maris Management Team

10/10 – Uitstekend

Vaishnavi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We went for 5 nights and had an amazing time. Great variety for food/drinks. All inclusive package was definitely worth it.
5 nachten verbleven in september 2023
Reactie van Creta Maris op 14 dec 2023
Dear Guest, Thank you for choosing Creta Maris Resort as your desired holiday destination in Crete and for sharing this glowing review with us. We are elated to see that you had an amazing time at Creta Maris!It has been a pleasure having you with us, and it would be an honour to accommodate you again, whenever your travels bring you back to Crete.Best regards,The Creta Maris Management Team

8/10 – Goed

Aurora

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Grosse Auswahl von Essensmöglichkeiten, Personal war sehr freundlich und die Umgebung ist sehr sauber!
5 nachten verbleven in oktober 2023
Reactie van Creta Maris op 10 nov 2023
Dear Ms. Aurora,Thank you for choosing Creta Maris resort as your desired holiday destination and for reviewing us with such kind words.In Creta Maris, your satisfaction is our utmost priority. We endeavor to create heart-felt and memorable experiences for you to cherish. To do so, we always listen closely to your needs and preferences, and we would love to receive your feedback regarding the points that you would like to see improved. Your input helps us become better and is much appreciated. Once again thank you for joining us at Creta Maris! It would be our pleasure to accommodate you again whenever your travels bring you back to Crete. Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Erika

2 nachten verbleven in oktober 2023
Reactie van Creta Maris op 4 nov 2023
Dear Ms. Erika,Thank you for choosing and reviewing Creta Maris Resort.It gives us great joy to receive your excellent review as it signifies that all your expectations were highly met. It would be a great pleasure to host you again, whenever your travels bring you back to Crete.Best regards,The Creta Maris Management Team

8/10 – Goed

Angela M L

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely 10 days there, but I will say the soft drinks in the buffet didn’t taste very good, the food was great with lots of choice. Otherwise the hotel was great. They also let us keep both our rooms late on our last day free of charge.
10 nachten verbleven in oktober 2023
Reactie van Creta Maris op 1 nov 2023
Dear Ms. Angela,Thank you very much for choosing Creta Maris Resort for your holidays in Crete and for reviewing your recent experience with us! We value your input immensely and appreciate your comments.In Creta Maris, our goal is to make you feel at home and offer care-free and memorable experiences that will linger in your hearts and minds for many years to come.Concerning the drinks, we would like to mention that our goal is to offer services with the highest quality standards and our soft drinks selection is no exception. We have a strong focus on local products while we also offer additional special branded options in order to satisfy every palate. We really hope that you had mentioned something to our team as they as always willing to meet your preferences. Nevertheless, we would like to reassure you that your comment has been noted and will be taken into consideration. We are always looking for ways to level up our services and your comments help us achieve that. Once again, thank you for choosing Creta Maris Resort.We hope to have the chance to welcome you again in the future to offer you an ameliorated experience.Best regards,The Creta Maris Management Team

6/10 – Redelijk

Oliver

6 nachten verbleven in oktober 2023
Reactie van Creta Maris op 20 nov 2023
Dear Mr. Oliver,Thank you for rating your experience at Creta Maris Resort. Noticing your review, we see that there is an opportunity for improvement, and we would love to receive your feedback regarding the points that you would like to see improved. Your input helps us become better and is much appreciated. Once again, thank you for choosing our resort. We hope to have the chance to welcome you again in the future to renew and ameliorate your experience! Best regards,The Creta Maris Management Team

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in oktober 2023
Reactie van Creta Maris op 23 okt 2023
Dear Mr. Michael, First and foremost, we would like to thank you for choosing Creta Maris Resort. Furthermore, thank you for rating your recent experience with us here on Expedia . Noticing your review, we see that there is an opportunity for improvement, and we would love to receive your feedback regarding the points that you would like to see improved. Your input helps us become better and is much appreciated.We hope to have the chance to welcome you again in the future to renew and ameliorate your experience! Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Marco

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wirklich sehr schöne und gepflegte Anlage. Essen ist hervorragend. Personal sehr freundlich. Einziger Minus Punkt gibt es für die life guards und pool attendant. Sie suchen die Arbeit nicht und sind hauptsächlich mit ihren mobile phones beschäftigt...
7 nachten verbleven in september 2023
Reactie van Creta Maris op 23 okt 2023
Dear Mr. Marco,Thank you very much for choosing Creta Maris Resort for your holidays and reviewing your recent experience with us! We value your input immensely.It is our constant quest to keep improving our facilities and services, so that we can offer the best possible experience to you. For that purpose, we consider your input the most valued asset and very much appreciate your feedback. Please rest assured that your comments are noted and will be taken into consideration. It was an honour having you with us, and we truly hope we get the chance of hosting you again, whenever your travels bring you back to Crete. Best regards,The Creta Maris Management Team

6/10 – Redelijk

paul

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Place was decent- food options not great.
3 nachten verbleven in september 2023
Reactie van Creta Maris op 9 okt 2023
Dear Mr. Paul,Thank you for choosing Creta Maris Resort and for rating your recent stay with us!In Creta Maris, our goal is to offer heart-felt and memorable experiences in an environment where our guests can trust that every single one of their needs is catered for, while we are always trying to find ways to improve and level up our services.Gastronomy is an integral part of the Creta Maris experience and that is why we focus on offering a wide range of facilities and culinary options. In total, Creta Maris offers 7 restaurants, 10 bars and 5 snack points, all with their own characteristics and highlights, so that you may choose the ones that best match your preferences. Moreover, our chefs are always at your disposal to discuss and even create dished customized to your liking upon request. Our primary aim is to create a memorable gastronomic experience for all our guests and deliver services with the highest quality standards. We hope you had mentioned something to our team so that we could try satisfying any particular culinary need of yours. Rest assured though that your comments have been noted and will be taken into consideration as they help us become better. Once again, thank you for choosing our resort. We hope to have the chance to accommodate you again in the future to renew your experience with us. Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Angenehmes Urlaubsresort
Sehr schöne Anlage und sehr kinderfreundlich. Die verschiedenen Restaurants sind sehr angenehm und machen sehr gutes Essen. Ein Restaurant hat auch erst Kinder ab 12 zugelassen. Der Strand sauber jedoch im Wasser steinig (Schuhe!). Rezeption ist 24h da und sehr zuvorkommend. Unser Zimmer (3048) war oben, neben dem allgemeinen Restaurant und daher zu Essenszeiten lauter. Auch der Lüfter von der Küche hinterließ untertags Geräusche. Parkplätze ausreichend vorhanden und kostenfrei. Alles da für einen sehr schönen, nullproblemo“ Urlaub.
11 nachten verbleven in september 2023
Reactie van Creta Maris op 9 okt 2023
Dear Mr. Christian,Thank you very much for your kind review and your preference for Creta Maris Resort!We take pride in knowing our guests are happy with their experience in Creta Maris Resort and very much appreciate your kind words. Hope to have the pleasure of seeing you again soon! Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Robert John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good facilities, especially the dining.
5 nachten verbleven in september 2023
Reactie van Creta Maris op 28 sep 2023
Dear Mr. John,Thank you very much for choosing and reviewing Creta Maris Resort!We are glad that you enjoyed your overall experience and especially the gastronomy that we have curated for you in our resort!It has been a great pleasure having you with us and we hope to have the honour of welcoming you back whenever your travels bring you back to Crete. Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Karin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van Creta Maris op 28 sep 2023
Dear Ms. Karin,Thank you for choosing and reviewing Creta Maris Resort.It gives us great joy to receive your excellent 5-star review as it signifies that all your expectations were highly met. It would be a great pleasure to host you again, whenever your travels bring you back to Crete.Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Henri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Huippu resort
Tämä hotelli yllätti tosi positiivisesti henkilökunnan ystävällisellä ja huomaavaisella palvelulla kaikkialla. Hotellilla oli useita ravintoloita mistä valita ja ruuat laadukkaita ja maistuvia. Lisäksi hotellin ohjatut aktiviteetit olivat huippuluokkaa varsinkin Jooga-, vesijumppa-, ja kehonharjoitustunnit. Tänne mennään uudestaan.
9 nachten verbleven in september 2023
Reactie van Creta Maris op 26 sep 2023
Dear Mr. Henri,Thank you so much for your kind words!Your experience and satisfaction are a top priority for us, and we are always willing to go above and beyond to meet your needs and expectations. Reading that you had a wonderful time in our resort and that you are considering coming back next year, fulfils our goal and is much appreciated. We are looking forward to accommodating you soon!Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Betim, Neuss

Positief: Personeel en service
I recently stayed in the suite, and I would like to provide some feedback on my experience. While the room had some positive aspects, there were a couple of notable issues that left me feeling less than satisfied. Firstly, the cleanliness of the room was not up to the standard I expected. There were areas that were not adequately cleaned, which was disappointing. This aspect of my stay could have been significantly improved. Additionally, the master bed was not very comfortable for sleeping. A good night's sleep is crucial when staying in a hotel, and unfortunately, the bed did not provide the comfort I had hoped for. This made my stay less enjoyable overall. In sum, my experience in the suite was not as satisfactory as I had anticipated. Addressing the cleanliness issues and improving the quality of the bedding would go a long way in enhancing the overall guest experience.
7 nachten verbleven in september 2023
Reactie van Creta Maris op 26 sep 2023
Dear Mr. Betim,Thank you for the time you dedicated to share the holiday experience you had at Creta Maris Resort!In Creta Maris, our goal is to offer heart-felt and memorable experiences in an environment where you can trust that every single one of your needs is catered for. Your communication during your stay is much appreciated as it helps us provide the most ideal experience according to your preferences while your feedback is always valued as it helps us to further improve and level up our services for the future.Cleanliness and comfort are two of our highest priorities. We try our utmost to maintain our facilities in top-notch condition and deliver the best possible housekeeping services. It saddens us to read that the cleanliness of your room was not on the level that you expected, and that we want to provide for our guests. If at any point during your stay you notice something that doesn’t match the expected level, we encourage you to bring it to our attention so that we can rectify it immediately. Furthermore, to ensure your highest comfort, we offer a pillow menu in our suites so that you can choose the pillow that best matches your preferences. We truly wish that you had mentioned any of your concerns to us while you were still here, so that we could do our best to offer you the most remarkable experience. Nevertheless, please rest assured that your comments have been noted and are taken into consideration.Once again, thank you for joining us in Creta Maris. Hope to have the chance to accommodate you again in the future to renew your overall experience with us. Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Marijana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in september 2023
Reactie van Creta Maris op 26 sep 2023
Dear Ms. Marijana,Thank you so much for choosing and reviewing Creta Maris Resort!Your 5-star review makes us feel proud and happy, as it signifies that you enjoyed every aspect of your stay at Creta Maris Resort! Hope to have the pleasure of hosting you again soon!Best regards,The Creta Maris Management Team

10/10 – Uitstekend

CZESLAW

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, very clean kept resort. Great beach and 7 fantastic pools. We didn't travel with kids but seems to be very family friendly and entertainment for kids are plenty. Friendly pleasant staff. Originally we were offer room at the more busy area with water park and kids entertainment place. After few questions to our greeting person Alexandros, he change our room to more quite area with beautiful sea view (many thanks) Decent food choices in every restaurant, and whichever choice we made for buffet or a'lacarte restaurant food was in excellent quality. Unfortunately slightly disappointing were bars. Very narrow cocktails choices and most of the brand spirits are for extra fees or completely unavailable(unheard-of in 5 star very expensive all inclusive resorts at the Caribbean or Asia) bartenders operating at the slow speed. Most of the times need to wait 15 or more minutes to get some drink at the pool areas (with one exception at the Steki bar, which has great service) . Now said that, overall it was very nice vacation time for us and we would definitely consider Creta Maris for next time we'll visit Crete.
7 nachten verbleven in september 2023
Reactie van Creta Maris op 15 sep 2023
Dear CZESLAW,Thank you for choosing Creta Maris Resort and reviewing us with such kind words.In Creta Maris, our goal is to make our guests feel at home and offer care-free and memorable experiences that will linger in your hearts and minds for many years to come. Regarding that you had a pleasant vacation time with us and that you would consider choosing us again, the next time you visit Crete, is very rewarding and motivating. Regarding your comment about the drinks, please be kindly informed that our primary aim is to offer services with the highest quality standards in every aspect of our operation and our cocktails and drinks selection is no exception. Our all-inclusive package offers both popular and signature drinks, while an additional menu with special branded drinks is available. For any specific preference or need, our F&B team is always at your disposal to discuss and even make drinks customized to your liking. Please rest assured though that your comments have been noted and will be considered, as we are always trying to further improve our services to ensure your highest satisfaction. Once again, thank you for choosing our resort. We are looking forward to hosting you again soon, to offer a truly remarkable experience. Best regards,The Creta Maris Management Team

8/10 – Goed

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
11 nachten verbleven in augustus 2023
Reactie van Creta Maris op 9 okt 2023
Dear Mr. Michael,Thank you for choosing Creta Maris Resort and taking the time to rate your recent experience with us. We consider it our constant quest to keep evolving and improving our services and facilities to ensure your highest satisfaction. Noticing your review, we see that there is an opportunity for improvement, and we would love to receive your feedback regarding the points that you would like to see improved. Your input helps us become better and is always much appreciated.Once again, thank you for joining at Creta Maris. It would be our great pleasure to welcome you again soon!Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Dikla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van Creta Maris op 15 sep 2023
Dear Ms. Dikla,Thank you so much for choosing and reviewing our resort!Your 5-star review makes us feel proud and happy, as it signifies that you enjoyed every aspect of your stay at Creta Maris Resort!We truly hope to have the chance to accommodate you again in the future.Best regards,The Creta Maris Management Team

8/10 – Goed

Sharon

Positief: Netheid
6 nachten verbleven in september 2023
Reactie van Creta Maris op 15 sep 2023
Dear Ms. Sharon,Thank you for taking the time to review your recent experience at Creta Maris Resort. Hope to have the pleasure of hosting you again!Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We visited in 2022 and 2023 and intend to go again
We’ve stayed at this resort 2 years in a row. Each time was sublime. The staff are all so professional and friendly. The food was delicious and the service is amazing. The pools are outstanding and private beach is super clean! The detail that goes into running the resort is top notch. Reception staff are so helpful and housekeeps ensured the rooms were spotless and even managed to bring character and connection without being customer facing. We got engaged this year at the resort and we will re-visit again and again. The entertainment is 10/10 for adults and kids and the outdoor cinema was such a nice touch. The food courts and snacks bars were also amazing.We recommend Geri for employee of the month for excellent service over the course of our 10 day stay.He did such a good job and making us feel welcome and known.More staff who stood out during our stay were Zambia in the buffet restaurant, she was so caring and friendly and always so happy to be of service. Harris at the adult bar was also super friendly and delivered great service every time. Manos who was based at the gyros bar during our stay was so welcome and accommodating. And George who was a waiter at multiple restaurants had a really good engagement with all the customers and was really approachable. The views across the resort are jaw dropping every time and we recommend this resort as an absolute must visit. Not too far from the airport either. And the decor was beautiful throughout! We will be back! :)
10 nachten verbleven in augustus 2023
Reactie van Creta Maris op 15 sep 2023
Dear Mr. Patrick,Thank you very much for your wonderful review and most importantly thank you for your continued preference for Creta Maris Resort!It’s a true honour for us that you choose our resort for such a special day as your engagement, and we wish you all the best.We consider you as family and we are looking forward to meeting you again soon!Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Jennifer Astrid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in augustus 2023
Reactie van Creta Maris op 15 sep 2023
Dear Ms. Astrid,Thank you so much for choosing Creta Maris Resort and awarding us with this 5-star review! It gives us immerse joy to know that all your expectations were highly met and hope to have the pleasure of hosting you again soon!Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Jose Maria

15 nachten verbleven in augustus 2023
Reactie van Creta Maris op 26 sep 2023
Dear Mr. Jose Maria,Thank you so much for choosing and reviewing Creta Maris Resort!Your 5-star review makes us feel proud and happy, as it signifies that you enjoyed every aspect of your stay at Creta Maris Resort!We truly hope to have the chance to accommodate you again in the future.Best regards,The Creta Maris Management Team

6/10 – Redelijk

Heena

7 nachten verbleven in augustus 2023
Reactie van Creta Maris op 26 sep 2023
Dear Ms. Heena,Thank you for choosing and reviewing Creta Maris Beach Resort. Noticing your review, we see that there is an opportunity for improvement, and we would love to receive your feedback regarding the points that you would like to see improved. Your input helps us become better and is much appreciated. It would be our pleasure to host you again in the future to renew and ameliorate your experience with us. Best regards,The Creta Maris Management Team

8/10 – Goed

Yosi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in augustus 2023
Reactie van Creta Maris op 15 sep 2023
Dear Yosi,Thank you so much for choosing and reviewing Creta Maris Resort. Noticing your rating, we see that there is an opportunity for improvement, and we would love to receive your feedback regarding the points that you would like to see improved. Your input helps us become better and is much appreciated. Once again, thank you for your preference for Creta Maris. We hope to have the chance to welcome you again soon.Best regards,The Creta Maris Management Team

8/10 – Goed

chanoch

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in augustus 2023
Reactie van Creta Maris op 15 sep 2023
Dear Chanoch,Thank you for choosing and reviewing Creta Maris Resort. We greatly appreciate the time you have taken to rate your experience with us. We value your feedback and would love to hear any suggestions or points that you would like to see improved. Hope to have the chance to welcome you back whenever your travels bring you back to Crete. Best regards,The Creta Maris Management Team

10/10 – Uitstekend

olivier

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
RAS
5 nachten verbleven in augustus 2023
Reactie van Creta Maris op 25 aug 2023
Dear Guest, Thank you so much for your excellent review! Hope to see you again soon! Best regards, The Creta Maris Management Team

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved it. Lovely property and kids had a great time in the pools and enjoying all the drinks
9 nachten verbleven in augustus 2023
Reactie van Creta Maris op 25 aug 2023
Dear Mr. Andrew, Thank you very much for your kind words and for your preference for Creta Maris Resort! It gives us immerse joy to know that all of you, big and small, enjoyed your time with us. Hope to have the pleasure of hosting you again soon! Best regards, The Creta Maris Management Team

10/10 – Uitstekend

Noam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Qualité de la restauration et du site
9 nachten verbleven in augustus 2023
Reactie van Creta Maris op 19 aug 2023
Dear Guest, Thank you for choosing Creta Maris Resort for your holidays in Crete and reviewing your experience with such kind words and excellent score. It gives us immerse joy to know that your expectations were met and hope to have the chance to welcome you again in the nearest future. Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Amir

4 nachten verbleven in juli 2023
Reactie van Creta Maris op 25 aug 2023
Dear Amir, Thank you for rating your recent experience at Creta Maris Resort. We are very happy to see that all your expectations were highly met. Hope to have the chance to welcome you again soon! Best regards, The Creta Maris Management Team

10/10 – Uitstekend

Omer

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic service, fantastic food (and so much of it!). My first all inclusive experience and it was extremely positive.
2 nachten verbleven in augustus 2023
Reactie van Creta Maris op 10 aug 2023
Dear Guest, First and foremost, we would like to take this opportunity to thank you for choosing Creta Maris Resort as your desired holiday destination in Crete. We are really pleased to know that you enjoyed your overall stay with us, especially the culinary experience offered by our resort, and that you had everything you needed for a pleasant and memorable stay. It would be our pleasure to accommodate you again whenever your travels bring you back to Crete.Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Andy

7 nachten verbleven in juli 2023
Reactie van Creta Maris op 19 aug 2023
Dear Guest, Thank you for your excellent review! Your 5-star rating gives us immerse joy as it signifies that you were happy with your experience at Creta Maris Resort and that all your expectations were highly met. We hope to have the chance to see you again soon!Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic hotel with great facilities. Only thing to improve, which was minor, was cleaning forgot to give new toiletpaper. Stay was very pleasant and the food was fantastic.
7 nachten verbleven in juli 2023
Reactie van Creta Maris op 28 jul 2023
Dear Guest, Thank you for choosing to stay with us. We are more than happy that you enjoyed your experience at Creta Maris Resort and we would like to thank you for your kind comments.Moreover, as we are always trying our best to provide the highest quality of housekeeping services, we would like to thank you for your comments. Please be assured that will instruct our housekeepers to be more attentive in the future.Once again, thank you for your preference for Creta Maris. We hope to see you again soon!Best regards,The Creta Maris Management Team

10/10 – Uitstekend

Cécile

Positief: Netheid, staat van de accommodatie en faciliteiten
11 nachten verbleven in juli 2023
Reactie van Creta Maris op 28 jul 2023
Dear Guest, Thank you for choosing Creta Maris Resort for your holidays in Crete and for sharing this excellent review! Hope to see you again in the nearest future! Best regards,The Creta Maris Management Team