Dear Johannes,thank you very much for your great review.We are glad that you had good time in our lovely boutique and hope to welcome you back soon.With best regradsChristine LaunAssistant Front Office ManagerAMERON Frankfurt Neckarvillen Boutique

Der valued guest,thank you for your feedback.We are very happy that you liked our great beds. We are very sorry that you could not enjoy your stay with us 100%. We would be happy if you give us another chance to convince you of our boutique during your next stay in Frankfurt.Best regardsIsabelle SemmlerFront Office ManagerAMERON Frankfurt Neckarvillen Boutique

Dear Maria, it seems that they were not 100% satisfied with us. We are sad about this and we would be happy to welcome you again soon to inspire you with us. Best regards Melanie Brito Deputy Manager

Lieber Johannes, vielen Dank für das nette Ranking. Wir hoffen sehr, dass wir Ihnen einen angenehmen und erholsamen Aufenthalt bereiten können. Besuchen Sie uns gerne bald wieder!

Dear Expedia User, Thank you very much for staying with us and rating us five out of five. We love to hear you enjoyed our central location with the luxurious rooms we look forward to welcoming you soon again. Kindest regards Gisbert J. Kern General Manager

Dear KyouWon,Thank you for your kind feedback. We are pleased to hear that you enjoyed the location of our boutique hotel and our breakfast. Your overall positive rating is greatly appreciated and means a lot to us. We look forward to the opportunity to welcome you back soon and provide an even better experience.Best regards,Alla

Dear Harold,Thank you for your fantastic feedback! We are delighted to hear that you found our hotel staff excellent and that you enjoyed the new and fresh feel of our rooms. It is wonderful to know that you appreciated the excellent decor and the nicely appointed bathrooms. Also, we are pleased that you found our location excellent. Your satisfaction is our top priority, and we can't wait to welcome you back for another wonderful stay!Warm regards,Alla KindtGuest Relations Manager

Lieber Werner,vielen Dank für deine Bewertung und die 4 von 5 Punkten! Es freut uns sehr, dass du mit deinem Aufenthalt zufrieden warst. Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße,Isabelle SemmlerFront Office Manager

Dear kjell,thank you so much for the amazing review and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience at our hotel. It was a pleasure having you as our guest, and we can't wait to welcome you back again soon. Let us know if there's anything else we can do to make your next stay even better.Best regardsChristine LaunAssistant Front Office Manager

Dear Gabriel,Thank you so much for your wonderful review and for awarding us 5 out of 5 points! We are thrilled to hear that you had a fantastic stay with us. We look forward to welcoming you back soon!Warm regards,Isabelle SemmlerFront Office Manager

Dear Ashley,Thank you so much for your glowing review! We're thrilled to hear that your stay was a perfect 10 out of 10. Our team takes pride in providing exceptional hospitality, and it's wonderful to know that you found our staff to be extremely hospitable and helpful. We're delighted that you enjoyed the comfortable beds, delicious breakfast, and the luxurious ambiance in our lobby. We can't wait to welcome you back to Frankfurt and provide you with another fantastic experience.Best regards,Isabelle Semmler

Dear Dany,Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our hotel very comfortable and enjoyed the attentive service from our staff. It's fantastic to know that the breakfast met your expectations.Your positive feedback motivates us to continue delivering exceptional service and ensuring our guests have a comfortable and enjoyable stay. If there's anything specific you loved about your experience or any suggestions you may have, we would love to hear more.We appreciate your choice to stay with us and look forward to welcoming you back for another delightful stay.Warm regards,Isabelle Semmler

Dear valued guest,Thank you for taking the time to share your feedback with us. We appreciate your rating of 8 out of 10.We're delighted to hear that you enjoyed your stay, and we value your input. If there's anything specific that you think we could improve upon or if you have any additional comments, please feel free to let us know.We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.Best regards,Isabelle Semmler

Dear Magdalena,Thank you for the fantastic 5 out of 5 rating! We're delighted to hear that you had a great experience during your stay. If there's anything specific you loved or any way we can make your next visit even better, feel free to share. We look forward to welcoming you back soon!Warm regards,Isabelle SemmlerFront Office Manager

Dear Charlie,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us! We are thrilled to hear that you would give us a 6th star for your experience at our boutique.Our team is dedicated to providing exceptional service, and we are delighted that you found our staff to be friendly and helpful. It's our priority to go above and beyond to ensure our guests have the best possible experience during their stay.We also appreciate your compliments on the cleanliness of the hotel. Maintaining a clean and comfortable environment is one of our top priorities, and we're glad to know that it contributed positively to your stay.We are pleased to be in such a convenient location for our guests, and we're happy that you found it convenient for your travels. Being in walking distance to the Frankfurt main station and to the old town square is indeed a great advantage.Thank you once again for choosing our boutique, and we look forward to welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions you may have, feel free to share them. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences.Best regardsIsabelle SemmlerFront Office Manager

Dear Theresa Marie,Thank you for taking the time to share your fantastic experience with us! We are thrilled to hear that you had a great stay and that our hotel met your expectations. It's wonderful to know that our convenient location, making it walkable to many parts of the city, contributed to the overall enjoyment of your visit.We're delighted that you found our staff friendly, inviting, and helpful. Providing excellent service is our priority, and it's rewarding to hear that our team made a positive impact on your stay.If there's anything specific you enjoyed or if you have any suggestions for us to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another memorable visit.Thank you for choosing our boutique!Best regardsIsabelle Semmler

Dear Barbara,thanks for sharing your experience with us. We're really sorry to hear that your second stay didn't live up to the first one. It's definitely not the experience we want our guests to have. We'll make sure to address the issues you mentioned with the missing amenities, as well as the noise disturbances in the morning. Your feedback is really important to us, and we'll do everything we can to make sure your next stay is much more enjoyable.We will be happy to bring you a bathrobe and slippers to your room at any time on request.We hope you'll give us another chance in the future. Let us know if there's anything else we can do to make your stay better next time! Warm regards

Dear Mark,Thank you for sharing your feedback with us. We appreciate your honesty and regret that your experience fell short of expectations.We apologize for the inconvenience caused by the shortage of items at breakfast and the added charge for coffee, which contradicted our previous agreement not to charge. Please rest assured that we take this matter seriously and will address it with our team to ensure such lapses do not recur.Additionally, we are sorry to hear about your perception of our staff's demeanor. Providing attentive and caring service is our priority, and we regret if you felt otherwise during your stay.On a positive note, we're pleased that you liked our great location and the aesthetic appeal of our building. Your feedback is crucial in helping us improve, and we hope to have the opportunity to make it right during your next visit.If there are any specific details you would like us to address or if there's anything else you'd like to share, please feel free to reach out. We value your input and look forward to the chance to welcome you back for a more positive experience.Warm regards,Isabelle Semmler

Dear Chris,Thank you for taking the time to share your fantastic feedback! We're thrilled to hear that you had a perfect stay, with a rating of 10 out of 10 points. Your compliments about our nice rooms, great service, and convenient location are truly appreciated.We're delighted to have contributed to a positive experience for you. If there's anything specific you enjoyed or any suggestions you'd like to share, feel free to let us know. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Isabelle Semmler

Dear Sarah,Thank you for choosing to stay with us and for sharing your positive feedback. We're thrilled to hear you enjoyed our nice rooms, comfortable beds, and the great buffet breakfast. Your compliments about our friendly and helpful staff are truly appreciated.We apologize for the inconvenience regarding the closure of the bar for a private function. We understand how important it is to have access to all amenities, and we're sorry for any disruption this may have caused. Your feedback is valuable, and we will certainly take it into consideration as we strive to improve our services.We hope this isolated incident won't overshadow your overall positive experience, and we look forward to the opportunity to welcome you back for an even more enjoyable stay in the future.If there's anything else you'd like to share or if there are specific preferences you have for your next visit, please let us know. We're here to ensure your future stays are seamless and delightful.Warm regards,Isabelle Semmler

Dear Kimon,Thanks a bunch for sharing your feedback, and we appreciate your compliments on our friendly and accommodating reception staff.We're genuinely sorry to hear about the challenges you faced during your stay. The issues with room cleaning, the breakfast service, and the unexpected knocks are not reflective of the high standards we aim to provide. We'll be addressing these concerns internally to ensure improvements moving forward.Regarding the confusion during checkout, we sincerely apologize for the mix-up with the breakfast charges. This should not have happened, and we're investigating the issue to prevent such instances in the future.Your note about bed linens and the Uber taxi difficulty is duly noted, and we'll take steps to enhance these aspects of our service.We appreciate your patience and understanding. If your travels bring you back our way, we'd love the chance to make it up to you.Kind regardsIsabelle SemmlerFront Office Manager

Dear Ian,Thanks a lot for sharing your thoughts on your recent stay! We're glad to hear you enjoyed the room overall, but we're sorry to learn about the issues you faced with hot water and room temperature. Your feedback is crucial, and we'll be sure to address these concerns to improve our services.Regarding the bar closure for a private event, we apologize for any inconvenience. We understand the importance of having access to listed amenities and will strive to communicate such closures more effectively in the future.We appreciate your understanding, and if there's anything specific you'd like us to address or if you plan to stay with us again, please feel free to reach out. We'd love to make it right!Kind regardsIsabelle SemmlerFront Office Manager

Dear Walter,Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience.We apologize if you felt there was a lack of activities on our property. We are constantly looking for ways to enhance the guest experience, and your input is valuable to us. If there are specific activities or amenities you were hoping for, we would love to hear your suggestions to better meet your expectations.Regarding the television channels, we're sorry to hear that there weren't American channels available during your stay. We understand the importance of having a variety of channels to choose from. We'll certainly look into this matter and see how we can improve the channel selection for our international guests.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a future stay, where we can make every effort to address your concerns and provide a more enjoyable experience.Thank you again for your feedback.Best regards,Isabelle Semmler

Dear Whitney,Thank you so much for choosing to stay with us at our boutique! We're delighted to hear that you had a pleasant 5-night stay.It warms our hearts to know that you found our staff to be friendly and responsive. We strive to create a welcoming atmosphere, and it's always rewarding to receive positive feedback about our team. We're also thrilled to hear that you were satisfied with our laundry service; timely and well-done service is what we aim for.We take great pride in our convenient location, and we're glad to know that you found it to be within easy reach of two train stations and surrounded by excellent dining options. Providing our guests with easy access to transportation and a variety of dining choices is a priority for us.Once again, thank you for taking the time to share your experience. We hope to welcome you back to our boutique in the future for another enjoyable stay.Safe travels!Isabelle Semmler

Dear Sachiko,hank you so much for taking the time to leave us a wonderful 5-star review! It means a lot to us.We're thrilled to hear that you had such a fantastic experience during your stay at our hotel. It's always our goal to provide our guests with exceptional service and a comfortable environment, and we're delighted that we were able to meet your expectations.Once again, thank you for choosing our hotel. We hope to have the pleasure of welcoming you back soon for another memorable stay. If there's anything else we can do for you, please don't hesitate to let us know.Warmest regardsChristine LaunAssistant Front Office Manager

Dear valued guest,Thank you very much for your evaluation and for giving us the opportunity to clarify the situation directly at the reception. I would like to formally mention that our staff does not steal and that the safety of our guests is a high priority for us.The reception staff had taken your empty Dior bag out of the room, assuming that it was part of the normal garbage. After you have informed the reception, the empty bag was brought directly back to you. Of course, we deeply regret this mistake and would like to sincerely apologize to you.Thank you for your understanding.Kind regardsIsabelle SemmlerFront Office Manager

Dear Jeffrey,I'm so glad to hear that you had such a wonderful stay at our boutique.Your kind words about our beautiful and comfortable hotel, as well as the room's design and cozy bed, mean a lot to us. We're always aiming for a top-notch experience for our guests.You're right, being a Marriott hotel, we do aim for a certain level of quality, and it's great to hear that you found it worth it. Plus, the convenience of being within walking distance of the main train station and the old town is a definite plus.We understand your comment about the breakfast; it's a balance between quality and cost, and we appreciate your feedback on that.It truly means the world to us that you had such a great stay, and we can't wait to welcome you back. When you decide to return, just drop us a line, and I'll make sure everything's set up for another wonderful experience.Take care and see you soon!Kind regardsIsabelle Semmler

Dear David,thanks so much for your awesome review of our hotel! We're thrilled to hear that you had a great stay and enjoyed our fantastic location. Being within walking distance of the train station, attractions, shopping, restaurants, opera, and churches is definitely a plus!We're glad you found our breakfast to be good and our rooms to be great. We apologize if our gym didn't meet your expectations in terms of free weights. We appreciate your feedback and will definitely take it into consideration for future improvements.It's fantastic to know that you had such a positive experience with us that you're already planning to stay here again. We can't wait to welcome you back!Take care and see you soon.Christine LaunAssistant Front Office Manager

Dear Ayfer,Thanks for taking the time to share your feedback about your recent stay at our hotel. We we apologize for any inconvenience caused. Your comfort and satisfaction are our top priorities, so we're disappointed to hear that we didn't meet those standards on this occasion.Once again, thank you for sharing your thoughts with us. We hope you'll give us another chance in the future to provide you with a much better experience.Warm regardsChristine LaunAssistant Front Office Manager

Dear Jamison,Thanks so much for taking the time to leave us review! We're thrilled to hear that you enjoyed your stay at our hotel. We totally agree that our building is beautiful, and we're glad you appreciated it too.We truly appreciate your kind words and are delighted to hear that you would choose to stay with us again. It means a lot to us knowing that we've made a positive impression on you.If there's anything else we can do for you or if you have any suggestions for how we can make your next stay even better, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regardsChristine LaunAssistant Front Office Manager

Dear Jane,thank you very much for your amazing review! We are very happy that you enjoyed your stay in our boutique and hope to welcome you back soon in the heart of Frankfurt.Best regardsIsabelle

Dear Jeong-Kyu,thanks for taking the time to share your thoughts on our hotel. We really appreciate your feedback.Regarding the bar in the basement, we understand that it can get a bit noisy at times. We apologize if this affected your stay in any way. We'll definitely take note of this and see if there's anything we can do to minimize the noise levels for future guests.Please rest assured, cleanliness is of utmost importance to us, and we'll make sure to address this issue immediately with our housekeeping team. Your comfort is our top priority, and we'll do everything we can to ensure a spotless experience for you and all our guests.Once again, thank you for sharing your thoughts with us. We hope o have the opportunity to welcome you back soon, so we can provide you with an even better experience next time!Warm regardsChristine LaunAssistant Front Office Manager

Dear valued guest,thanks for taking the time to leave a review about your recent stay at our hotel. We really appreciate your feedback, as it helps us improve our services and make sure our guests have the best experience possible.However, we're sorry to hear that your overall experience didn't meet your expectations. We understand that there were some aspects that you weren't completely satisfied with. If there's anything specific you'd like us to address or if you have any further suggestions, please feel free to reach out to us directly.Thank you again for your honest feedback. We truly appreciate your support and hope to welcome you back soon for a more enjoyable stay.Warm regardsChristine LaunAssistant Front Office Manager

Dear Tiagothank you so much for taking the time to share your feedback about your recent stay at our hotel.We truly appreciate your review and are thrilled to hear that you had a great experience overall.Once again, thank you for choosing our hotel and for sharing your experience. We hope to have the pleasure of welcoming you back in the future and providing you with an even better stay.Warm regardsChristine LaunAssistant Front Office Manager

Dear Shiva,thanks so much for taking the time to leave us such a lovely review! We're thrilled to hear that you found our hotel beautiful and enjoyed the peaceful surroundings. It's great to know that you found all the shopping and restaurants conveniently located within walking distance.We take pride in our beautifully decorated rooms, so it's wonderful to hear that you appreciated the attention to detail. Our team of receptionists are always striving to provide the best service possible, so we're glad to hear that they were extremely polite and kind during your stay.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regardsChristine LaunAssistant Front Office Manager

Dear kennard,thank you very much for this amazing 5 star rating!We are delighted to hear that you had a great stay in our boutique .We hope to welcome you back soon in the heart of Frankfurt.Best regardsIsabelle

Dear Lise,thank you very much for your great review and your stay in our lovely boutique.We are happy to read that you had a nicew stay with us.We are looking forward to welcome you back soon in the heart of Frankfurt.Kind regardsIsabelle SemmlerFront Office Manager

Dear Roman,Thank you for your review and rating us 4 out of 5! We appreciate your feedback and are glad you had a positive experience during your stay. If there's anything specific you'd like to share with us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back soon!Best regardsIsabelle SemmlerFront Office manager

Dear Tor-Are,Wow, thank you so much for your fantastic review! We're absolutely thrilled to hear that you had a perfect 10 out of 10 experience during your stay with us.Your positive feedback means the world to us, and it's wonderful to know that we were able to meet and exceed your expectations. We always strive to provide the best possible experience for our guests, and your kind words are a testament to our efforts.We genuinely appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or anything you'd like to see improved, please feel free to share your thoughts. We value your input as it helps us continue to enhance the guest experience.Thank you for choosing us as your home away from home. Here's to many more perfect 10 stays in the future!Kind regardsIsabelle SemmlerFront Office Manager

Dear Susanne,Thank you so much for taking the time to share your feedback about your recent stay with us at our boutique. It's always a pleasure to hear from dear guests like you!We're thrilled to hear that you found our hotel delightful and appreciated our superb location. Our team strives to create a cozy and friendly atmosphere for all our guests, and it's heartwarming to know that you felt the warmth of our hospitality.Your positive comments mean the world to us, and we look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind regardsIsabelle Semmler

Thanks so much for taking the time to leave us a review. We're thrilled to hear that you enjoyed your stay at our hotel. We agree, our location is pretty awesome – tucked away on a quiet street, yet still close to some fantastic restaurants and just a short stroll to the old town, Main Tower, and the river.We're glad you found our rooms well appointed and quiet. We believe that a good night's sleep is essential for a great stay. And of course, we're delighted that you enjoyed our breakfast spread. We always strive to offer a variety of tasty options to start your day off right.But what truly makes us proud is our friendly and helpful staff. We're lucky to have such a fantastic team who genuinely care about our guests' experiences. They'll be thrilled to hear that their efforts made a positive impact on your stay.Thanks again for choosing our hotel, and we hope to welcome you back soon!Warm regardsChristine LaunAssistant Front Office Manager

Dear Mandy,Thanks so much for taking the time to leave us a review! We really appreciate your feedback and are thrilled that you enjoyed your stay with us.We're sorry to hear that there were a few aspects that didn't quite meet your expectations, but we're glad that overall you had a positive experience. We always strive to provide the best possible service to our guests, and your feedback helps us improve.We hope to have the pleasure of welcoming you back in the future, and we'll do our best to make your next stay even better. If there's anything else we can do for you, please don't hesitate to reach out.Thanks again for choosing our hotel, and we hope to see you soon!Christine LaunAssistant Front Office Manager

Dear valued guest,first of all, thanks a lot for choosing our hotel for your stay. We're really glad to hear that you found the hotel itself to be good. However, we're truly sorry to hear about the inconvenience caused by the DJ concert happening nearby. We understand how frustrating it can be when noise disrupts a good night's sleep.We apologize if the earplugs we provided didn't help alleviate the noise issue. We always strive to provide the best service possible, and we're sorry if we fell short in this instance. We'll definitely take your feedback into consideration and work on finding better solutions for similar situations in the future.We completely understand your concern about checking for nearby events before booking. It's always a good idea to inquire about any potential noise disturbances in the area, especially if you're looking for a peaceful and quiet stay.Once again, we apologize for any inconvenience caused and appreciate your understanding. If you ever decide to give us another chance, we'll make sure to provide you with a more enjoyable and peaceful experience.Take care and have a great day!Kind regardsChristine LaunAssistant Front Office Manager

Dear Katie,Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to know that you had a fantastic stay with us. It means a lot to us that you took the time to share your positive experience.We can't wait to welcome you back again soon for another great stay. If you ever need anything or have any special requests, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities.Kind regardsIsabelle

Dear James,I'm so glad to hear you had a wonderful stay at our hotel! It's awesome that you found our staff to be excellent and enjoyed your well-appointed, spacious room. Being on the top floor with a quiet atmosphere must have been really relaxing. We're thrilled you had such a positive experience with us.If you ever plan to visit again, please feel free to reach out with any special requests or preferences you may have. We're here to make your next stay even more enjoyable!Kind regardsIsabelle Semmler

Dear Suzanne,Thank you so much for your wonderful review! It's fantastic to hear that you enjoyed your stay at The Lume boutique hotel and that you found our location convenient for exploring Frankfurt.We're thrilled that you appreciated the chic ambiance of our hotel and our courteous and helpful staff. Providing exceptional service is always our priority, and it's heartening to know we met your expectations.Should you ever return to Frankfurt, please don't hesitate to reach out. We'd love to host you again and make your next stay just as great!Warm regards,Isabelle SemmlerFront Office Manager

Dear valued guest,Thank you for your brief but positive feedback! We're delighted to hear that you found your stay to be "Très bien." Your friendship and support mean a lot to us.If you have any specific comments or suggestions you'd like to share to make your future stays even better, please feel free to let us know. We're here to ensure you have a wonderful experience.Looking forward to your next visit!Kind regardsIsabelle SemmlerFront Office Manager

Dear Megan,thank you very much for this great review.We are happy that you enjoyed your stay with us that much and hope to welcome you back in th futue.With best regardsChristine LaunAssistant Front Office Manager

Dear Heidi,Thanks a ton for your awesome review! I'm so glad you enjoyed the room and that our front desk team left a good impression on you. Your kind words really mean a lot to us.I'm really sorry to hear about the parking hassle you had to go through. It's definitely frustrating when logistics like that don't go smoothly. I appreciate your patience in finding the parking garage even though it took quite a while. We'll definitely look into how we can make this process smoother for our guests in the future.Despite the parking hiccup, I'm thrilled that you had a nice stay overall. If you decide to visit again, please don't hesitate to reach out. It'd be fantastic to have you back!Wishing you all the best,Isabelle SemmlerFront Office Manager

Dear valued guest,thank you so much for your kind words and for taking the time to write a review about our hotel. We are thrilled to hear that you had a very nice stay and that you appreciated our hotel design.We are delighted that you found our hotel to be very nice. It means a lot to us that you enjoyed your stay and that we were able to meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and it is wonderful to know that we succeeded in doing so for you.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsChristine LaunAssistant Front Office Manager