Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 600 van 1001 beoordelingen" "
10 - Uitstekend
600
Gastenscore: 8 - Goed. 151 van 1001 beoordelingen" "
8 - Goed
151
Gastenscore: 6 - Redelijk. 95 van 1001 beoordelingen" "
6 - Redelijk
95
Gastenscore: 4 - Matig. 73 van 1001 beoordelingen" "
4 - Matig
73
Gastenscore: 2 - Ontzettend slecht. 82 van 1001 beoordelingen" "
2 - Ontzettend slecht
82
9,0/10
Netheid
8,2/10
Personeel en service
8,8/10
Voorzieningen
9,0/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
marianne
9 mei 2022
marianne
1 nacht verbleven in april 2022
10/10 – Uitstekend
Marian
Reisde met partner
25 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Efficient Professional Friendly
Marian
2 nachten verbleven in mei 2024
10/10 – Uitstekend
Michael
20 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great. Will be going back!
Michael
1 nacht verbleven in mei 2024
Reactie van Guest Services Team op 21 mei 2024
Hello Michael!Thank you for submitting a review! Your positive feedback is greatly appreciated! We're delighted to hear that you had such a great experience while visiting The Guitar Hotel at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Reynaldo, Mami
14 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Godd
Reynaldo
1 nacht verbleven in februari 2024
Reactie van Guest Services Team op 15 mei 2024
Hello Reynaldo!Thank you for the positive feedback! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
John
Reisde met een groep
11 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great. Staff is incredibly friendly and helpful. Properly is great.
John
1 nacht verbleven in mei 2024
Reactie van Guest Services Team op 13 mei 2024
Hello John!Your positive feedback is greatly appreciated! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! Our goal is always to provide amplified service and it sounds like we hit our mark! Next time, be sure to check out our Rock Spa & Salon to treat yourself to a massage or spa service on your next visit! We look forward to serving you again soon!
10/10 – Uitstekend
Grisel
7 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel
Grisel
1 nacht verbleven in mei 2024
Reactie van Guest Services Team op 9 mei 2024
Hello Grisel!Thank you for the positive feedback! We're delighted to hear that you had a great experience while visiting The Guitar Hotel at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Ines
Reisde met familie en kleine kinderen
2 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good
Ines
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 2 mei 2024
Hello Ines!Thank you for the positive feedback! We're delighted to hear that you had a good time with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Veronica
1 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Increible
Veronica
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 2 mei 2024
Hello Veronica!Thank you for sharing the positive feedback from your recent experience! We're happy to hear that you had an incredible experience at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
8/10 – Goed
Elizabeth
Reisde met partner
28 apr 2024
Positief: Netheid, voorzieningen
Was very nice but came across some rude employees. Pool rules a little extreme and closed early for a Friday and Saturday. Smoking everywhere. I asked for none smoking room but smelling in our area..
Elizabeth
2 nachten verbleven in april 2024
Reactie van Guest Services Team op 30 apr 2024
Hello Elizabeth,We appreciate your observations and concerns. We're disappointed to learn about the negative interactions you had with our staff. We'll review your comments with our team to address the issues you mentioned. At Seminole Hard Rock Hollywood it is our goal to provide all of our guests with an exceptional gaming and entertainment experience. Although smoking is permitted at our facility, we understand that it should never interfere with the comfort of our guests.If you prefer a smoke-free experience, please visit our new 7,500 square foot fully enclosed smoke-free gaming area. Inside guests will find an impressive selection of more than 200 slots accepting a wide range of monetary denominations, from pennies to 5 slots. The new gaming room is conveniently located near the Winners Way Garage entrance.Also, smoking is prohibited in the restrooms, restaurants, retail promenade, convention area and our public walkways.We want everyone to have a memorable experience and the Seminole Hard Rock Hotel & Casino in Hollywood and look forward to welcoming you back.
6/10 – Redelijk
Kelly, Falls church
27 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kelly
2 nachten verbleven in april 2024
Reactie van Guest Services Team op 30 apr 2024
Hello Kelly,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
10/10 – Uitstekend
Kenneth
25 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
Kenneth
3 nachten verbleven in april 2024
Reactie van Guest Services Team op 26 apr 2024
Hello Kenneth!Thank you for the positive feedback! We're happy to hear that you feel The Guitar Hotel at Seminole Hard Rock Hollywood is a nice place! Next time, be sure to check out our Rock Spa & Salon to treat yourself to a massage or spa service on your next visit! We look forward to serving you again soon!
10/10 – Uitstekend
Peggy
24 apr 2024
Positief: Netheid
Peggy
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 26 apr 2024
Hello Peggy!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at The Guitar Hotel at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Rania
23 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
Rania
2 nachten verbleven in april 2024
Reactie van Guest Services Team op 25 apr 2024
Hello Rania!Thank you for submitting a review! We're happy to hear that you had an excellent time with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Viviana
Reisde met familie
23 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool areas were great! Food options.
Viviana
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 25 apr 2024
Hello Viviana!Thank you for the positive feedback! We're glad to hear that you enjoyed some time by the pool while at Seminole Hard Rock Hollywood! Our goal is to create authentic experiences that rock and it sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
sean
Reisde met partner
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff Carin, Jasmine and her team at Abiaka was unbelievable... they made our anniversary memorable.., the manager was absolutely phenomenal.... Will definitely return to Abiaka restaurant.... excellent food and service
sean
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 23 apr 2024
Hello Sean!Thank you for the positive feedback and Happy Anniversary! We're thrilled to hear that you had such an enjoyable experience and thank you for choosing Seminole Hard Rock Hollywood as your celebration destination! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Antonio
Reisde met familie
17 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
Antonio
3 nachten verbleven in maart 2024
Reactie van Guest Services Team op 18 apr 2024
Hello Antonio!Your positive feedback is greatly appreciated! It's great to hear that you had a good time with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Tania
17 apr 2024
Tania
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 7 mei 2024
Hello Tania,Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Freddy
Reisde met partner
16 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was amazing as in design
Freddy
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 17 apr 2024
Hello Freddy!Thank you for the positive feedback and kind compliment! We're thrilled to hear that you had such an amazing experience with us at Seminole Hard Rock Tampa! Be sure to treat yourself to a massage or spa service at our new Body Rock Spa on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Miguel
15 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Miguel
2 nachten verbleven in april 2024
Reactie van Guest Services Team op 17 apr 2024
Hello Miguel!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Catherine, Lawrence
Reisde met partner
15 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, very nice room. We ate at Council Oaks & were very satisfied with our entire meal experience.
Catherine
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 16 apr 2024
Hello Catherine!Your positive feedback is greatly appreciated! We're happy to hear that you feel Seminole Hard Rock Hollywood is a beautiful place! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Jonathan
11 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jonathan
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 16 apr 2024
Hello Jonathan!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Yumar
Reisde met familie
9 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was all good
Yumar
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 10 apr 2024
Hello Yumar!Your positive feedback is greatly appreciated! We're delighted to hear that you had a good time with us at The Guitar Tower at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Maite
9 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love it
Maite
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 16 apr 2024
Hello Maite!We appreciate the review! Thank you for the positive feedback! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood our goal is always to create authentic experiences that rock and it sounds like we hit our mark! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Gabriel
9 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gabriel
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 16 apr 2024
Hello Gabriel!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Tara
Reisde met partner
5 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the resort it was cleaned, well maintained and the experience was great. We will be going back again.
Tara
4 nachten verbleven in maart 2024
Reactie van Guest Services Team op 8 apr 2024
Hello Tara!Thank you for submitting a review! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood we strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Next time, be sure to check out our Rock Spa & Salon to treat yourself to a massage or spa service on your next visit! We look forward to serving you again soon!
8/10 – Goed
Kutlay Erdal
Reisde met familie
5 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is very crowded and noisy. Public places are not clean enough. You can not find available seats at restaurants, patisserie, pool.
Kutlay Erdal
6 nachten verbleven in maart 2024
Reactie van Guest Services Team op 8 apr 2024
Hello Kutlay Erdal,We appreciate the rating, even if it means we could have done better. We’d love to know more about what we did and didn’t do well so that we can better serve you in the future. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
10/10 – Uitstekend
Juana
Reisde met familie
5 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place
Juana
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 8 apr 2024
Hello Juana!Your positive feedback is greatly appreciated! We're happy to hear that you feel Seminole Hard Rock Hollywood is a beautiful place! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
6/10 – Redelijk
Joseph
1 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
All in all pretty good, but they wouldn’t let me take a trolly to bring my suitcase. I had to roll that crazy stuff out by myself no help.
Joseph
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 1 apr 2024
Hello Joseph,Thank you for sharing your feedback with us. We'll review your comments with our team to address the issues you mentioned. We apologize for any inconvenience caused and hope you'll give us another chance to provide a better experience in the future.
10/10 – Uitstekend
Randolph
31 mrt 2024
Randolph
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 2 apr 2024
Hello Randolph!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Ballestero
28 mrt 2024
Ballestero
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 18 apr 2024
Hello Ballestero!Thank you for the review! We're delighted to hear that you enjoyed your time at The Guitar Hotel at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Aristode
24 mrt 2024
Positief: Netheid, personeel en service
Great
Aristode
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 26 mrt 2024
Hello Aristode!Thank you for the positive feedback! We're delighted to hear that you had a great experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Ralph, Wellington
Reisde met partner
21 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property, staff, and service were excellent.
Ralph
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 22 mrt 2024
Hello Ralph!Thank you for the positive feedback and kind compliments! It's great to hear that you had an excellent experience at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
8/10 – Goed
paul
20 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Would do it again
paul
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 22 mrt 2024
Hello Paul!Thank you for the positive feedback! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Schallum
17 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
When I check in they give me a maps to indicate where I was going
Schallum
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 19 mrt 2024
Hello Schallum!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
SHARON E
15 mrt 2024
SHARON E
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 8 apr 2024
Hello Sharon!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Alain
Reisde met een groep, Reisde met partner
13 mrt 2024
The experience is amazing. Valet, then being smacked in the face with an entrance that is amazingly opulent. Walk by the steakhouse into a luxurious room. Beautiful view of the pool. The Spa so good. The pool area is 10/10. A Concert right on the premises topped it off.
Alain
3 nachten verbleven in maart 2024
Reactie van Guest Services Team op 14 mrt 2024
Hello Alain!Thank you for your positive feedback! We're delighted to hear that you had such an amazing experience with us at Seminole Hard Rock Hollywood! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
YongUnee, DACULA
12 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed at the guitar, but we had friends who stayed at Hard Rock. Understandably old cuz it’s the original, but really needs to be renovated.
YongUnee
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 13 mrt 2024
Hello YoungUnee,Thank you for your feedback and for sharing your suggestions. We appreciate your input and will take it into consideration as we strive to improve our services. We value your loyalty and look forward to serving you better in the future.
4/10 – Matig
Simone
Reisde met partner
10 mrt 2024
Negatief: Personeel en service
Would not let us check in until late Friday afternoon and would not let us have a late check out Sunday
Simone
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 12 mrt 2024
Hello Simone,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
6/10 – Redelijk
John
Reisde met partner
5 mrt 2024
Positief: Netheid
Negatief: Personeel en service
The casino is subpar for the experience.
John
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 14 mrt 2024
Hello John,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
4/10 – Matig
John
Reisde met familie
5 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Liked the gorgeous architecture, but lack of help was annoying.
John
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 7 mrt 2024
Hello John,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
10/10 – Uitstekend
Janelle
5 mrt 2024
I love the shape of the hotel, and the beautiful light shows on it. I had a wonderful stay the room was magnificent.
The toilet tissue was unsatisfactory for such a fine hotel.
My room was beautiful and comfortable.
Janelle
3 nachten verbleven in februari 2024
Reactie van Guest Services Team op 7 mrt 2024
Hello Janelle!Thank you for submitting a review! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood our goal is always to create authentic experiences that rock and it sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
8/10 – Goed
Helen, Miami
5 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Helen
1 nacht verbleven in februari 2024
Reactie van Guest Services Team op 7 mrt 2024
Hello Helen!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Fernandido
1 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good things
Fernandido
1 nacht verbleven in februari 2024
Reactie van Guest Services Team op 4 mrt 2024
Hello Fernandido!Thank you for the positive feedback! We're delighted to hear that you had a good time with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
10/10 – Uitstekend
ENRIQUE
Reisde met familie
1 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff.
ENRIQUE
2 nachten verbleven in februari 2024
Reactie van Guest Services Team op 4 mrt 2024
Hello Enrique!Thank you for the positive feedback! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
2/10 – Ontzettend slecht
K
27 feb 2024
Horrible Do not waist your money staying at the guitar staff at the front desk was not helpful rude and said because we booked through Expedia we have a horrible room and can not change the room even though we booked non smoking
G amd the room was filled w the smell
Of nasty cigg disgusting
G
K
1 nacht verbleven in februari 2024
Reactie van Guest Services op 4 mrt 2024
Hello,We thank you for taking the time to submit a review and we value your feedback. Thank you for taking the time to submit a review. We want to take this opportunity to express our sincerest apologies for the disappointment you encountered during your trip. More specifically, we were concerned to read of your disappointment with your guest room. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
10/10 – Uitstekend
therline
26 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
therline
2 nachten verbleven in februari 2024
Reactie van Guest Services Team op 28 feb 2024
Hello Therline!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
8/10 – Goed
John
25 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Once again as happened several times in the past no room was ready at check in time 4 PM. Always odd here. Front desk clerks look at screen - jot down room numbers - go behind wall to manager presumably - and come back “sorry no room we will text you later.” We come on concert nights so must get early dinner res so stressful waiting not knowing if will get room in time to clean up and change for dinner and concert.
John
1 nacht verbleven in februari 2024
Reactie van Guest Services Team op 26 feb 2024
Hello John,Thank you for your feedback and for sharing your suggestions. We appreciate your input and will take it into consideration as we strive to improve our services. We'll review your comments with our team to address the issues you mentioned. We apologize for any inconvenience caused and hope you'll give us another chance to provide a better experience in the future.
10/10 – Uitstekend
Dana
22 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great pools and atmosphere
Dana
1 nacht verbleven in februari 2024
Reactie van Guest Services op 22 feb 2024
Hello Dana!Thank you for the positive feedback! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! We're glad to hear that you enjoyed some time by the pool during your stay! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Ricardo
Reisde met partner
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, good restaurants, good bars and nice shops.
Ricardo
1 nacht verbleven in februari 2024
Reactie van Guest Services op 21 feb 2024
Hello Ricardo!Thank you for the positive feedback! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
6/10 – Redelijk
Marc
17 feb 2024
Marc
1 nacht verbleven in februari 2024
Reactie van Guest Services op 21 feb 2024
Hello Marc,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!