Een buitenzwembad, open van 08.00 uur tot 19.00 uur, en ligstoelen

Beoordelingen van Doubletree Resort by Hilton Hollywood Beach

4 out of 5
Doubletree Resort by Hilton Hollywood Beach
4000 South Ocean Drive, Hollywood, FL

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 664 van 1550 beoordelingen" "
Gastenscore: 8 - Goed. 329 van 1550 beoordelingen" "
Gastenscore: 6 - Redelijk. 233 van 1550 beoordelingen" "
Gastenscore: 4 - Matig. 151 van 1550 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 173 van 1550 beoordelingen" "

7,8/10

Netheid

7,8/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Franciscus, IJsselstein

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to reach. Close to beach
1 nacht verbleven in mei 2022
Reactie van General Manager op 10 jun 2022
Hi Franciscus, Thank you for taking a moment to share your thoughts with us. We appreciate your review, and hope to welcome you back in the future. Best regards!

8/10 – Goed

Ronny

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Top
5 nachten verbleven in februari 2022
Reactie van General Manager op 2 mrt 2022
Ronny, we are pleased you chose DoubleTree Hollywood Beach for your recent visit to our area. It is wonderful to know how much you enjoyed your stay. We look forward to having you as our guest in the future. Warm Regards, General Manager

8/10 – Goed

Ky

Reisde met een groep
Close to beach and store
3 nachten verbleven in mei 2024
Reactie van AA op 14 mei 2024
We are truly thrilled with your review; your feedback means a lot to us; we will be sharing your comments with our associates to ensure our guests continue receiving the experience they expect and deserve. We are truly grateful for your feedback and hope you will share your experience with your friends and family, as we anticipate your return in the shortest interim, when we can once again show you our level of commitment in delivering exceptional hospitality.

6/10 – Redelijk

Daniel

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
2 nachten verbleven in mei 2024
Reactie van AA op 14 mei 2024
We are truly thrilled with your review; your feedback means a lot to us; we will be sharing your comments with our associates to ensure our guests continue receiving the experience they expect and deserve. We are truly grateful for your feedback and hope you will share your experience with your friends and family, as we anticipate your return in the shortest interim, when we can once again show you our level of commitment in delivering exceptional hospitality.

10/10 – Uitstekend

vanessa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Family friendly.
1 nacht verbleven in mei 2024
Reactie van GM op 14 mei 2024
Dear Vanessa, thank you for the great review of the DoubleTree Resort by Hilton Hollywood Beach. We are thrilled to read about your fantastic stay and how much you and your family enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to welcoming you all back soon!Regards,Nelvis PerezGeneral Manager

10/10 – Uitstekend

Barbara

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great
2 nachten verbleven in april 2024
Reactie van GM op 13 mei 2024
Thank you for the perfect five-star rating, Barbara! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Regards,Nelvis PerezGeneral Manager

10/10 – Uitstekend

Stacey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very nice and clean
1 nacht verbleven in mei 2024
Reactie van GM op 13 mei 2024
Dear Stacey, thank you for your review regarding your stay at the DoubleTree Resort by Hilton Hollywood Beach. It was a pleasure to read that we exceeded your expectations thanks to our fresh accommodations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your generous compliments with our team. Thank you once more for your feedback, and we look forward to welcoming you again soon.Regards,Nelvis PerezGeneral Manager

10/10 – Uitstekend

Twana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property 😃
1 nacht verbleven in mei 2024
Reactie van GM op 13 mei 2024
Dear Twana, we are delighted to read that we exceeded your expectations! Our dedicated team works hard every day to ensure our guests have a spectacular stay, and we appreciate you acknowledging our efforts. Thank you once more for your feedback, and we look forward to welcoming you again soon.Regards,Nelvis PerezGeneral Manager

10/10 – Uitstekend

Twana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the pool area along side the Intercoastal water ways.. Great view ! Loved my room !! I really can't wait to get back to Hollywood FL , just to stay at the Double tree Hilton Beach resort... And I want the same room Everytime 😊
1 nacht verbleven in mei 2024
Reactie van DT op 12 mei 2024
Thank you for your feedback.Regards,

2/10 – Ontzettend slecht

stacy

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Manager op 11 mei 2024
Dear Stacy,Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for any issues you encountered. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry this was not your experience. We hope you will consider staying with us again, as we would love to provide you with the outstanding visit you deserve.  Regards, Nelvis Perez General Manager

4/10 – Matig

Ariel

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Too expensive for an average service…
3 nachten verbleven in april 2024
Reactie van GM op 9 mei 2024
Dear Ariel, thank you for your feedback regarding your recent stay. Our team strives to ensure an exceptional experience for each guest, so we are disappointed to learn that we did not provide you with the level of value you had anticipated. Please accept our sincere apologies. We hope you will give us another opportunity to show you the hospitality you deserve and to prove that we truly value your patronage.Regards,Nelvis PerezGeneral Manager

4/10 – Matig

AARONISHA

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Not what I expected especially for the price that they charge. They charge for everything. Hotel gives motel vibes. Pool had cigarettes butts in them. I had better hotel experiences for way cheaper.
1 nacht verbleven in mei 2024
Reactie van DT op 9 mei 2024
Thank you for your feedback .

6/10 – Redelijk

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
$40 for valet per night is insane. If it was like $20 or $25 sure that’s valid but $40 is still wild
4 nachten verbleven in mei 2024
Reactie van DT op 9 mei 2024
Thank you for your feedback .

8/10 – Goed

Debbie

Positief: Netheid, personeel en service en voorzieningen
Pass
5 nachten verbleven in april 2024

4/10 – Matig

Hali

Reisde met familie
Negatief: Netheid, personeel en service
The pool was nice and tiki hut bartender was nice. The other staff was very rude and unwelcoming particularly one of the valet drivers. No wash cloths the whole stay only towels.
6 nachten verbleven in april 2024
Reactie van GM op 2 mei 2024
Hali, your compliments about our pool and tiki bar are much appreciated! However, we are sorry for the issues you had with the service provided by some members of our team, and we hope you will accept our apologies for the unpleasant encounter. We want to show every guest our dedication to outstanding service; therefore, we truly regret this was not your experience. Thank you for choosing us, and we hope to have another opportunity to show you the inspiring hospitality you deserve.Regards, Nelvis PerezGeneral Manager

8/10 – Goed

Rita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed was very comfortable. Pool towels were very thin and small
1 nacht verbleven in april 2024
Reactie van GM op 1 mei 2024
Rita, on behalf of all of us, thank you for the review. We are pleased to know you enjoyed so many aspects of your stay. However, we apologize for any disappointment caused by our pool towels. It was a pleasure having you as our guest, and we hope to have another opportunity to host you anytime you are in the area. We wish you all the best with your travels.General ManagerNelvis PerezGeneral Manager

10/10 – Uitstekend

Shariliz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
1 nacht verbleven in maart 2024
Reactie van GM op 1 mei 2024
Shariliz, thank you for the kind words! We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to welcoming you back soon.Regards,Nelvis PerezGeneral Manager

6/10 – Redelijk

Luis

2 nachten verbleven in april 2024
Reactie van DT op 12 mei 2024
Thank you for your feedback.Regards,

2/10 – Ontzettend slecht

Leidy

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fue una experiencia horrible de hecho tuve que irme un día antes . No lo recomiendo para nada .
2 nachten verbleven in april 2024
Reactie van GM op 1 mei 2024
Leidy, thank you for choosing our hotel for your recent visit to the area. We regret not meeting your expectations, and we are truly sorry your stay was anything other than exceptional. We will discuss this as a team, and we hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations. Regards,Nelvis PerezGeneral Manager

10/10 – Uitstekend

Nadia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van GM op 1 mei 2024
We are absolutely thrilled knowing you enjoyed your visit to the fullest, Nadia! It was a sincere pleasure having you with us at DoubleTree Resort by Hilton Hollywood Beach, and we hope to welcome you back again soon!Regards,Nelvis PerezGeneral Manager

10/10 – Uitstekend

angel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van GM op 1 mei 2024
Angel, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay at the DoubleTree Resort by Hilton Hollywood Beach to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Regards,Nelvis PerezGeneral Manager

2/10 – Ontzettend slecht

KerryAnn

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We went to checking the lady at the at the front desk seem nice her Inas, she encouraged me to join Hilton honors which I did she stated she would upgrade me room I was elated placing us on the 10th floor, once up there I realized it was the same room design we originally book, my issue was as soon as I went in I notice the towel place on the face was torn all string out, I just said to my self I would ask for new ones we came back to the hotel, so on my way up ask ask the guy at the front desk for towels I advised of the one in the room he got me some old dirty looking dingy towel I said these are too old, they went in to back and said that’s all they have for the night, a lady was there trying to assist came back told me she found some told me I was lucky because they had none last we and I was not the only person the complained about the towels, mind you these were worst than the first, I had to take them because alll the stores were closed where I could have bought any, went upstairs decided to take a bath how about the towels that was in the bathroom from original had either makeup stains or burnt stair but something brown on the towel, that cause me now to look at the ones I got from the lady downstairs, listen these towels had some either pubic hair or hair from off their head woven into the towels and I says towel because it was in two of them, now that’s just nasty. Other than that which was just my major issue I had no iron in my room only an iron board
1 nacht verbleven in april 2024
Reactie van GM op 29 apr 2024
KerryAnn, although we are pleased knowing you appreciated the friendly service you received at check-in, we sincerely apologize for the condition of the linens you received during your visit. We take cleanliness concerns very seriously, and your feedback has been shared with our housekeeping leadership team to ensure this is not repeated. We hold ourselves to extremely high standards, and should you stay with us again, we believe you will see that this was an isolated incident. We hope that you will allow us another opportunity to show this to you whenever your travels bring you back to Hollywood Beach.Regards,Nelvis PerezGeneral Manager

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bueno
1 nacht verbleven in april 2024
Reactie van GM op 29 apr 2024
Ronald, thank you so much for the kind words and perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us at DoubleTree Resort by Hilton Hollywood Beach, and we hope to welcome you back again soon!Regards,Nelvis PerezGeneral Manager

2/10 – Ontzettend slecht

Odaimi

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the reception staff are rude and do not give you details. they also run unauthorized charges as well as they don’t explain why you’re being charged an extra $350 from what your booking online with expedia says. the hottub is broken and the pool staff were rude as well.
2 nachten verbleven in april 2024
Reactie van GM op 1 mei 2024
Odaimi, thank you for staying with us and for sharing your feedback. Providing exceptional service for every guest is our highest priority; therefore, we apologize that this was not your experience. We deeply regret any miscommunication there may have been regarding our rates and fees prior to your arrival. We have shared your feedback with the appropriate individuals so that proper adjustments can be made. We value you as a guest and hope that we have the opportunity to welcome you again in the future.Regards,Nelvis PerezGeneral Manager

10/10 – Uitstekend

Sharon

Reisde met familie en kleine kinderen
Nice hotel!
1 nacht verbleven in april 2024
Reactie van GM op 29 apr 2024
Thank you for being our guest at DoubleTree Resort by Hilton Hollywood Beach. We believe clean, comfortable accommodations and excellent service set us apart and bring guests back time and time again; we appreciate you recognizing our efforts! It was our pleasure having you stay with us, and we look forward to many more return visits.Regards,Nelvis PerezGeneral Manager

10/10 – Uitstekend

Alexandre

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a good stay. Checking and out was easy. The valet parking service was effective.
2 nachten verbleven in april 2024
Reactie van GM op 29 apr 2024
Alexandre, thank you for your review regarding your stay at the DoubleTree Resort by Hilton Hollywood Beach. It was a pleasure to read that we exceeded your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, and we appreciate you acknowledging our friendly, efficient valet service. Thank you once more for your feedback, and we look forward to welcoming you again soon.Regards,Nelvis PerezGeneral Manager

4/10 – Matig

Alicye

Reisde met partner
Negatief: Personeel en service
Some one was banging on the door of another room on our floor loudly for about 30 minutes. Not good and the girl at the desk was very rude.
1 nacht verbleven in april 2024
Reactie van GM op 1 mei 2024
Alicye, thank you for the feedback regarding your recent stay. Our team strives to ensure an exceptional experience for each guest, so we are disappointed to learn of the disruptive noise you experienced as well as the service you received from our team. Please accept our sincere apologies. We hope you will give us another opportunity to show you the hospitality you deserve and to prove that we truly value your choice to stay with us.Regards,Nelvis PerezGeneral Manager

8/10 – Goed

levan

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van GM op 29 apr 2024
Levan, thank you for taking a moment to rate your experience! We are vey pleased knowing you enjoyed your stay with us. We appreciate your choice to stay at the DoubleTree Resort by Hilton Hollywood Beach, and we hope to welcome you back again soon!Regards, Nelvis Perez General Manager

6/10 – Redelijk

Iuliia, New York

Reisde met familie
Negatief: Voorzieningen
The pool was not heated, it was icy, people did not swim in it.I only took this hotel because of the pool. The Jacuzzi wasn't working at all and they didn't even try to fix it. The faucet was running in the room when you turn on the water. The staff only shrugged their hands at all questions. But they cleaned the room every day and put two bottles of water in it.
4 nachten verbleven in april 2024
Reactie van GM op 1 mei 2024
Luliia, we appreciate you choosing us and for taking the time to leave your comments. Although we are pleased that you had an overall pleasant stay, we do apologize for the disappointment caused by the current state of our pool and hot tub. We certainly understand your sentiment and regret the negative impact these matters had upon your visit. Thank you once more for your comments, and we hope to have another opportunity to provide you with a better experience on your next visit.Regards,Nelvis PerezGeneral Manager

6/10 – Redelijk

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van AA op 28 apr 2024
We are truly thrilled with your review, your feedback will be share with our associates, to ensure our guests continue receiving the experience, they expect and deserve. We are truly grateful for your feedback and hope you will share your experience with your friends and family, as we anticipate your return in the shortest interim, when we can once again show you our level of commitment in delivering exceptional hospitality service.

8/10 – Goed

kenneth

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
BEWARE! The hotel is nice, but there is a $45 per day charge for parking
2 nachten verbleven in april 2024
Reactie van DT op 27 apr 2024
Thank you for your feedback.Regards

10/10 – Uitstekend

aaron joseph

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The attention that staff displayed and over concerns of the quest. Our room was exceptional great amenities and very clean along with a spacious area and great view from our balcony.
3 nachten verbleven in maart 2024
Reactie van AA op 28 apr 2024
We are truly thrilled with your review, your feedback will be share with our associates, to ensure our guests continue receiving the experience, they expect and deserve. We are truly grateful for your feedback and hope you will share your experience with your friends and family, as we anticipate your return in the shortest interim, when we can once again show you our level of commitment in delivering exceptional hospitality service.

10/10 – Uitstekend

Hayley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van AA op 28 apr 2024
We are truly thrilled with your review, your feedback will be share with our associates, to ensure our guests continue receiving the experience, they expect and deserve. We are truly grateful for your feedback and hope you will share your experience with your friends and family, as we anticipate your return in the shortest interim, when we can once again show you our level of commitment in delivering exceptional hospitality service.

6/10 – Redelijk

PATRICIA

Positief: Personeel en service
Could improve with cleanliness. Incomplete set of towels were provided and some of them are torn and worn out. Otherwise, the staff and valet crew were nice and helpful
3 nachten verbleven in april 2024
Reactie van DT op 27 apr 2024
Thank you for your feedback.Regards,

2/10 – Ontzettend slecht

Ehab

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van DT op 27 apr 2024
Thank you for your feedback.Regards,

10/10 – Uitstekend

nerline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in april 2024
Reactie van GM op 25 apr 2024
Nerline, thank you for choosing the DoubleTree Resort by Hilton Hollywood Beach for your recent stay and for sharing your experience. We were pleased to read that you loved our exceptional hospitality and could take advantage of our great location and all that the area has to offer. We hope to have the pleasure of hosting you again soon.Regards,Nelvis PerezGeneral Manager

10/10 – Uitstekend

Tamara

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
like everything
4 nachten verbleven in april 2024
Reactie van GM op 24 apr 2024
Tamara, thank you for sharing a few kind words about your recent visit! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us at DoubleTree Resort by Hilton Hollywood Beach, and we hope to welcome you back again soon!Regards,Nelvis PerezGeneral Manager

8/10 – Goed

Rocio

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel is well, it is cozy, the cleaning staff is excellent. Some of the staff at the front should be a little friendlier. Mrs. Kristene was very special and her excellent attention is a shame that we met her when we were leaving the hotel and not before.
2 nachten verbleven in april 2024
Reactie van GM op 24 apr 2024
Rocio, thank you for your feedback regarding your stay. While we're pleased to see that you enjoyed your time with us, please accept our apologies if some of our associates did not display the level of hospitality we aim for. We strive to deliver exceptional service; therefore, we sincerely regret this was not your experience. We have shared your comments with our front desk leadership team, and we hope you will give us another opportunity to prove that we are committed to providing outstanding hospitality.We look forward to welcoming you again soon.Regards,Nelvis PerezGeneral Manager

8/10 – Goed

Terri

4 nachten verbleven in april 2024
Reactie van GM op 13 mei 2024
Dear Terri, thank you for taking a moment to rate your experience. We are delighted to know that you enjoyed your time at DoubleTree Resort by Hilton Hollywood Beach. We appreciate your choice to stay with us and hope to welcome you back again soon!Regards,Nelvis PerezGeneral Manager

10/10 – Uitstekend

Andres E

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and very well
1 nacht verbleven in april 2024
Reactie van DT op 21 apr 2024
Thank you for your valuable feedback.Regards,

2/10 – Ontzettend slecht

Charde

Will never stay here, chair was broken in room, water took long to drain out shower. other fees was told when I arrived. Jacuzzi water was not hot. I regret staying here.
2 nachten verbleven in april 2024
Reactie van DT op 21 apr 2024
Thank you for your valuable feedback will share it with managementsRegards,

10/10 – Uitstekend

Walleska

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love everything about this place!!
1 nacht verbleven in april 2024
Reactie van DT op 21 apr 2024
Thank you for your valuable feedback.Regards,

4/10 – Matig

Preston

Negatief: Netheid
The area was nice
3 nachten verbleven in april 2024
Reactie van DT op 21 apr 2024
Thank you for your valuable feedback.Regards,

4/10 – Matig

Tracy

Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van DT op 21 apr 2024
Thank you for your valuable feedback.Regards,

2/10 – Ontzettend slecht

Vivian, Broadview heights

The room wasn’t clean
2 nachten verbleven in april 2024
Reactie van d op 20 apr 2024
we are very sorry and appreciate your feedback to improve our service.Regards,

4/10 – Matig

Antoine

Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
My toilet got blocked once, I did not do anything unusual to cause the blockage, and the guy came and unblocked it. Then it blocked again and I was told they do not have any other rooms to give me. I ended up going to the toilets on the 1st floor, near the swimming pool. No more of this hotel in the future until they renew their plumbing system.
5 nachten verbleven in april 2024
Reactie van DT op 20 apr 2024
we are very sorry and appreciate your feedback to improve our service.Regards,

10/10 – Uitstekend

Pauline, Stouffville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean hotel
2 nachten verbleven in april 2024
Reactie van DT op 20 apr 2024
we appreciate your feedback .Regards,

6/10 – Redelijk

Kimberly

Reisde met familie
Positief: Netheid, personeel en service
Pool area needs tending to and pool water definitely not the cleanest. I’ve been there in the past and see that pool area including pool is neglected. Front desk personnel were very nice .
1 nacht verbleven in april 2024
Reactie van Manager op 20 apr 2024
Dear Kimberly,Thank you for sharing your recent experience with us. While we appreciate you mentioning how much you enjoyed our team's service, we regret that your stay was anything other than perfect. It was disappointing to learn that our pool area did not meet your expectations, as we maintain rigorous standards to ensure a pristine environment for our guests. Rest assured, we will share your feedback appropriately to prevent such concerns in the future. We hope to continue to welcome you back for many more visits so we can show you our dedication to the outstanding experience you deserve every time you are our guest.Regards, Nelvis Perez General Manager

10/10 – Uitstekend

Nathan

Reisde met familie
Positief: Voorzieningen
Excellent customer service. We arrived very early after getting off a cruise ship. They let us check in and had cookies for the kids. Also gave us 2 complimentary beach chairs with towels and access to the pool. Very nice place
1 nacht verbleven in april 2024
Reactie van AA op 19 apr 2024
We truly appreciate you taking the time to log your satisfaction with us while staying at our Doubletree Hotel Hollywood Florida. You deserve nothing less than the best we have to offer; we are very satisfied we were able meeting your expectation by completing the necessary safety steps and conditions to ensure you were able to enjoy your stay to the fullest. We will definitely share your feedback with our staffs, and we do look forward seeing you in the near future.

2/10 – Ontzettend slecht

Brayan

1 nacht verbleven in april 2024
Reactie van DT op 9 mei 2024
Thank you for your feedback .