Receptie

Beoordelingen van Bernini Palace

5 out of 5
Bernini Palace
Piazza San Firenze 29, Florence, FI

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 811 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 150 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 1001 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jie

3 nachten verbleven in februari 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel mooi hotel, goed ontbijt, vriendelijk personeel en super locatie
3 nachten verbleven in mei 2019
Reactie van David Foschi op 18 mei 2019
Beste Gast, Hartelijk dank voor uw fantastische beoordeling voor het Bernini Palace hotel. Ik ben erg blij te lezen dat u heeft genoten van de locatie, inderdaad perfect gelegen nabij de meest populaire attracties en ons vriendelijk personeel. Namens het gehele team, verwelkomen wij u graag als u nogmaals naar Florence reist. Met vriendelijke groet, David Foschi General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel
Klassiek elegant hotel, uitstekende service schone kamer. Heerlijk verblijf.
3 nachten verbleven in april 2018
Reactie van David Foschi op 13 apr 2018
Dear Guest, We are really glad you enjoyed your stay at the Hotel Bernini Palace and we thank you for the positive comments. I will share your feedback with the Staff. Looking forward to welcoming you again soon. David Foschi General Manager

8/10 – Goed

j.j.m.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

keith

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy walking to all sites
2 nachten verbleven in mei 2024
Reactie van David Foschi, General Manager op 29 mei 2024
Dear Guest, we thank you for sharing your experience and we are pleased to hear that you find our location easy walking to all sites., We hope to have the pleasure of hosting you again soon! Kind regards

10/10 – Uitstekend

Joan

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Beautiful hotel with great location and wonderful breakfast
3 nachten verbleven in mei 2024
Reactie van David Foschi, General Manager op 29 mei 2024
Dear Guest, Thank you so much for your lovely review! We're pleased to hear that you enjoyed your stay at our hotel and appreciated our convenient location and delicious breakfast offerings. Providing a memorable experience for our guests is always our top priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you again for another wonderful stay in the future!Best regards

10/10 – Uitstekend

Andrea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel, right in the centre of everything
4 nachten verbleven in mei 2024
Reactie van David Foschi, General Manager op 29 mei 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our hotel's location convenient. We strive to provide our guests with a memorable experience, and it's wonderful to know that we succeeded in making your visit enjoyable. We hope to welcome you again soon!Kind regards

10/10 – Uitstekend

Leona

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful hotel with excellent staff. Especially the concierge! The dining options around the property were wonderful. Thank you.
2 nachten verbleven in mei 2024
Reactie van David Foschi, General Manager op 23 mei 2024
Dear Guest,we're absolutely delighted to hear that you had a wonderful experience at our hotel! It's fantastic to know that you found our property beautiful and our staff excellent, especially our concierge. Providing exceptional service is our top priority, and we're pleased that our team left such a positive impression on you. We're also glad to hear that you enjoyed the dining options around our property. Thank you for your kind words, and we hope to have the pleasure of welcoming you back again soon!Best Regards

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is worth the stay for the history alone! However, it being centrally located to everything in Florence (museums, shopping, dining, churches, etc) is the real appeal. Most of the staff spoke and understood English, which was nice. They were extremely helpful with any questions we asked. I would absolutely stay here again.
4 nachten verbleven in mei 2024
Reactie van David Foschi, General Manager op 23 mei 2024
Dear Guest,We're glad to hear that you appreciated the historical significance of our hotel. Its central location indeed makes it convenient for exploring Florence's many attractions. We're delighted that you found most of our staff proficient in English and that they were extremely helpful during your stay. It's wonderful to know that you would choose to stay with us again in the future. We look forward to welcoming you back!Best regards

10/10 – Uitstekend

salvator

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was perfect..short walking distance to everywhere in the historic center..hotel staff were friendly and efficient...the room was small but very nicely appointed
5 nachten verbleven in mei 2024
Reactie van David Foschi, General Manager op 23 mei 2024
Dear Guest,We're pleased to hear that you found our hotel's location to be perfect for exploring the historic center of the city! Our team works hard to ensure that every guest feels welcomed and taken care of, so we're delighted that you found them to be friendly and efficient. While our rooms may be compact, we strive to make them comfortable and stylish, and we're glad that you appreciated the attention to detail in the room's design. Thank you for your kind words, and we hope to have the pleasure to welcoming you again soon for another enjoyable stay!Best regards

8/10 – Goed

Margie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van David Foschi, General Manager op 15 mei 2024
Dear Guest, it has been a pleasure to welcoming you at the Bernini Palace hotel, best regards

10/10 – Uitstekend

Carolyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in the heart of historic Florence. The staff were welcoming and very attentive to our needs. Lovely continental breakfast was included.
1 nacht verbleven in mei 2024
Reactie van David Foschi, General Manager op 15 mei 2024
Dear Guest, thank you for your kind words! We're delighted that you enjoyed your stay at our beautiful hotel in the heart of historic Florence. It's wonderful to hear that our staff provided you with a warm welcome and attentive service throughout your time with us. We're also glad you appreciated the lovely breakfast that was included. We hope to have the pleasure of welcoming you again for another memorable stay in the future!Best regards

10/10 – Uitstekend

pam, San Antonio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved this beautiful property and the convenient location right in the heart of everything. The breakfast was good in a beautiful, spacious location, with eggs, meat, cheeses, and bakery items. Our room was beautiful but was around a lot of corners and up and down stairs; the elevator did not go to our floor. We took the elevator and then had to walk down or up stairs to get to our floor. There was no view, and there was a slight musty smell in the room—only slight, but present. We did not ask to move rooms, so that is on us. Water was provided free each day, and there was a refrigerator. The bed and pillows were comfy after a long day of touring and walking around. The staff were courteous and helpful. There was a laundromat around the corner from the hotel, which was convenient for us since we were on a three week sojourn using carryon luggage. We were able to put laundry in the washer and then walk around the area shopping, eating gelato, or sitting by Santa Croce church. I found my favorite pottery lady only 4 doors down from the laundromat, which was fabulous. I definitely would stay there again. PS. There’s a nice leather shop, Lorenzo’s, across the street towards Piazza Della Signoria.
5 nachten verbleven in april 2024
Reactie van David Foschi, General Manager op 15 mei 2024
Dear Guest, We're pleased to hear that you appreciate our beautiful property and enjoyed the convenient location in the heart of everything. Your compliments about the breakfast and spacious dining area are much appreciated. We thank you for your report andit's wonderful to hear that you appreciate the amenities such as complimentary water, refrigerator, and comfortable bedding to be enjoyable after a long day of exploring. We're glad our team could assist you during your stay, and we're delighted to know that you found nearby amenities such as the laundromat and shops convenient for your needs.We're thrilled to hear that you would stay with us again, and we look forward to welcoming you again in the future! Thank you for choosing to stay with us, best regards

10/10 – Uitstekend

KARIM

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ma chambre était un véritable havre de paix, élégamment décorée. Le confort et le service étaient impeccables, répondant à toutes mes attentes. Un moment particulièrement mémorable a été mon anniversaire, que l'hôtel a célébré avec une délicate attention : une bouteille de champagne soigneusement disposée dans ma chambre. Ce geste a ajouté une touche spéciale à mon séjour et témoigne de l'attention portée aux détails par l'équipe de l'Hôtel Bernini. En résumé, je recommande vivement l'Hôtel Bernini à tous ceux qui recherchent une expérience unique à Florence. L'accueil chaleureux, l'emplacement central et le souci du détail font de cet établissement un choix incontournable pour un séjour inoubliable en Toscane.
4 nachten verbleven in mei 2024
Reactie van David Foschi, General Manager op 15 mei 2024
Dear Guest, Thank you for your wonderful comments! We're pleased to hear that your room was a true haven of peace, elegantly decorated to your liking. It's fantastic to know that the comfort and service exceeded your expectations.We're thrilled that we could make your birthday celebration memorable with the delicate attention of a carefully placed bottle of champagne in your room. It's gestures like these that we believe add that extra special touch to our guests' stays, and we're glad it made your experience with us even more enjoyable.Thank you for recommending Hotel Bernini to others seeking a unique experience in Florence. We take great pride in our warm hospitality, central location, and attention to detail, and we're thrilled that these aspects made your stay unforgettable. We look forward to welcoming you again for another memorable stay in Tuscany!Best regards

10/10 – Uitstekend

susanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location Beautiful hotel (former palace)!! Excellent service at check in
2 nachten verbleven in mei 2024
Reactie van David Foschi, General Manager op 15 mei 2024
Dear Guest, Thank you for your review! We're pleased to hear that you enjoyed our hotel's perfect location and the excellent service during check-in. We strive to provide memorable experiences for all our guests, and we're delighted that we could exceed your expectations and we look forward to welcoming again!Best regards

10/10 – Uitstekend

Arndt

18 nachten verbleven in april 2024
Reactie van David Foschi, General Manager op 29 mei 2024
Dear Guest, we thank you for choosing to saty with us!Kind regards

10/10 – Uitstekend

ayman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and good service and clean
3 nachten verbleven in april 2024
Reactie van David Foschi, General Manager op 2 mei 2024
Dear Guest,We're pleased that you appreciated our location, service, and cleanliness! Providing a prime location, excellent service, and maintaining high cleanliness standards are top priorities for us. Thank you for recognizing these aspects of your experience. We hope to have the pleasure of hosting you again in the future! Best regards

10/10 – Uitstekend

Frank

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Centrally located. Old warm charm with all modern amenities. The staff is superb! When in Florence I wouldn't stay anywhere else.
2 nachten verbleven in april 2024
Reactie van David Foschi, General Manager op 2 mei 2024
Dear Guest, thank you so much for your glowing review! We're delighted to hear that you enjoyed our centrally located establishment, blending old-world charm with modern comforts. Our team takes great pride in providing superb service, and we're thrilled that you had such a positive experience. We look forward to welcoming again on your next visit to Florence!Best regards

8/10 – Goed

Daniel, Mendham

Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in april 2024
Reactie van David Foschi, General Manager op 23 mei 2024
Dear Guest, we thank you for choosing to stay with us, Best regards

10/10 – Uitstekend

Ian Martin

Reisde met partner
Positief: Voorzieningen
First class hotel. Excellent service. Very helpful staff.
4 nachten verbleven in april 2024
Reactie van David Foschi, General Manager op 27 apr 2024
Dear Guest, thank you for your kind words! We're delighted to hear that you had a first-class experience at our hotel. Providing excellent service and being helpful to our guests is always our top priority. We appreciate your feedback and hope to have the pleasure of welcoming you again in the future!Best regards

10/10 – Uitstekend

Sarah, Singapore

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is excellent. The staff are wonderful. Breakfast is fabulous. Great trattoria nearby. It’s a comfortable hotel in a traditional style. Lovely building. Nice bar. I travelled alone and felt very comfortable in the lobby/ bar relaxing with an Aperol spritz in my own.
4 nachten verbleven in april 2024
Reactie van David Foschi, General Manager op 27 apr 2024
Dear Guest, thank you for your review! We're delighted to hear that you enjoyed our hotel's excellent location, wonderful staff, and fabulous breakfast. We're also glad you found our traditional style comfortable and appreciated the lovely building and nice bar. It's fantastic to know that you felt comfortable , especially while relaxing in our lobby/bar with an Aperol spritz. We hope to welcome you again soon!Best Regards

10/10 – Uitstekend

FRANCISCO, SAN YSIDRO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best Five stars*****
3 nachten verbleven in maart 2024
Reactie van David Foschi, General Manager op 22 apr 2024
Dear Guest, we thank you for your five-star rating! We're delighted to hear that you had such a positive experience with us. We look forward to welcoming you again in the future! Best regards

10/10 – Uitstekend

Jeanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was absolutely lovely, warm and welcoming. The hotel decor and atmosphere was exquisite. Perfect location for being able to walk everywhere! We absolutely loved Florence and hope to be back.
2 nachten verbleven in april 2024
Reactie van David Foschi, General Manager op 22 apr 2024
Dear Guest,Thank you so much for your wonderful review! We're pleased to hear that you enjoyed your stay with us at our hotel in Florence. It's fantastic to know that you found our team to be lovely and welcoming, and that you appreciated the exquisite decor and atmosphere of the hotel. We're delighted that our central location made it convenient for you to explore the city on foot. We would be more than happy to welcome you again anytime you decide to visit Florence again!Best regards

10/10 – Uitstekend

José Ramón López

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente ubicación y al ser recibidos en la recepción por el concierge Stefano nos hizo sentir muy bien por su amabilidad, además de que se nos obsequió una botella de vino . El lugar es magnífico además de histórico, muy buen desayuno y ubicación perfecta
Reactie van David Foschi, General Manager op 10 apr 2024
Dear Guest,thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests feel welcome is our top priority. We're also pleased that you found our location to be excellent and enjoyed the historic charm of our property. We strive to offer a memorable experience, from our delicious breakfast to our convenient location. We hope to have the pleasure of welcoming you again in the future! Best regards,

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best staff! They very much care about your experience and made every effort to help us have a great experience in Florence. Thank you! You setup reservations for us and we had some of the best food we have ever had in Italy. =)
2 nachten verbleven in maart 2024
Reactie van David Foschi, General Manager op 10 apr 2024
Dear Guest,thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience in Florence and that our staff could contribute to making your time there memorable. It's always our goal to ensure our guests have the best possible experience, from assisting with reservations to providing recommendations for delicious dining options. We appreciate your feedback and hope to welcome you again in the future! Best regards

10/10 – Uitstekend

Ethel Aranas, Lexington

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location.
9 nachten verbleven in maart 2024
Reactie van David Foschi, General Manager op 8 apr 2024
Dear Guest, thank you! We're glad you appreciate the location. Kind regards,

10/10 – Uitstekend

Dominick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van David Foschi, General Manager op 8 apr 2024
Dear Mr. Dominick, it has been a pleasure to have you as our Guest. Best regards

10/10 – Uitstekend

Tiffany

1 nacht verbleven in maart 2024
Reactie van David Foschi, General Manager op 22 apr 2024
Dear Guest, we thank you for having choosing to stay at the Bernini Palace Hotel and we are looking forward to welcoming you again in the future, best regards

10/10 – Uitstekend

Tamalyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van David Foschi, General Manager op 22 apr 2024
Dear Guest, it has been a pleasure to wleocming you at the Bernini Palace Hotel, best regards

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is in a great location and you couldn’t ask for better staff! The front desk staff are incredibly helpful and friendly - we felt very much at home there and loved our stay!
4 nachten verbleven in maart 2024
Reactie van David Foschi, General Manager op 27 mrt 2024
Dear Guest, We're delighted to hear that you enjoyed your stay with us! Thank you for your kind words about our staff and our location. We strive to provide a welcoming and comfortable experience for all our guests, and we're glad to hear that we succeeded with you. We hope to welcome you again in the future, best regards

10/10 – Uitstekend

nicholas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Very friendly and helpful staff. Nice quiet room.
4 nachten verbleven in maart 2024
Reactie van David Foschi, General Manager op 26 mrt 2024
Dear Guest,thank you for your wonderful review! We're thrilled to hear that you enjoyed our great location and found our staff to be friendly and helpful. Providing a quiet and comfortable room environment is important to us, and we're delighted that you appreciated it. We hope to welcome again for another pleasant stay in the future!Best regards

10/10 – Uitstekend

alexander, las vegas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is great Couple minutes walk from everything There was some construction work going on the staff apologized for the inconvenience & we were afford a bottle of champagne & a bottle of wine. Great gesture
2 nachten verbleven in maart 2024
Reactie van David Foschi, General Manager op 15 mrt 2024
Dear Guest, we are delighted to hear that you appreciated our location. We are pleased to inform you that maintenance is an integral part of our ongoing commitment to ensure a comfortable and welcoming environment for our guests. During this period, we have take the opportunity to make improvements and updates to the facility to make it even more pleasant and inviting for all those who stay with us, and we thank you for your understanding.We have already completed the refurbishment of various floors around the elevator landings, removing the carpet and redoing the flooring with a marble effect and we are planning to replace all the carpeting in the various corridors soon.We want to clarify that these are not intrusive or noisy works, so we want to reassure you that we will minimize any inconvenience to protect your stay. When you return to Hotel Bernini, you will be welcomed into an even more splendid and meticulously cared for structure.Sincerely,

10/10 – Uitstekend

Don

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an issue with our bed that was handled promptly. A great example of a top quality hotel.
Reactie van David Foschi, General Manager op 8 mrt 2024
Dear Guest, we're delighted to hear that we were able to promptly address the issue with your bed. Ensuring our guests' comfort and satisfaction is priority to us, and we're glad we could demonstrate our commitment to providing top-quality service.We truly appreciate your kind words and hope to have the opportunity to welcome you again for another excellent stay in the future!Best regards,

10/10 – Uitstekend

Katherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel in a great location and historical and artistic influences within the hotel. Staff couldn't have been more friendly and helpful. A lovely room, very quiet with an interesting breakfast area.
2 nachten verbleven in maart 2024
Reactie van David Foschi, General Manager op 6 mrt 2024
Dear Guest, thank you for your kind words regarding your recent stay at our hotel. We're pleased to hear that you found our location convenient and appreciated the historical and artistic influences within our establishment. Our staff takes great pride in providing friendly and helpful service, and we're delighted that they made your experience memorable. We're also pleased to know that you enjoyed your quiet room and found our breakfast area interesting.We hope to have the pleasure of welcoming you again for another enjoyable stay in the future. Best regards,

10/10 – Uitstekend

Jonathan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Most welcoming staff you could ever want.
Super friendly and helpful staff throughout the hotel, from reception, bar, chambermaid and breakfast restaurant. Felt truly valued. Very comfortable hotel, with traditional decor, right in the centre of Florence.
1 nacht verbleven in februari 2024
Reactie van David Foschi, General Manager op 26 feb 2024
Dear Guest, We're delighted to hear that you found our team to be super friendly and helpful, and that you felt valued throughout your stay. It's great to know that you found our hotel comfortable, with its traditional decor, and enjoyed our central location in Florence. We hope to have the pleasure of welcoming you again!Best regards

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel!!!!
Beautiful hotel and excellent location. The staff was wonderful. Very good breakfast. The bar service was very nice. Overall, a great stay.
2 nachten verbleven in februari 2024
Reactie van David Foschi, General Manager op 27 feb 2024
Dear Guest,We're delighted to hear that you enjoyed your stay with us at our beautiful hotel. It's fantastic to know that you found our location convenient and that our staff provided excellent service. We're also glad you appreciate our breakfast and bar service. We appreciate your kind words and hope to welcome you again soon!Best regards

10/10 – Uitstekend

Eren

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best situated hotel in Florance, perfect 5 star,very friendly staff,perfect, perfect, perfect
3 nachten verbleven in februari 2024
Reactie van David Foschi, General Manager op 26 feb 2024
Dear Guest,thank you so much for your fantastic review! We're pleased to hear that you enjoyed our hotel and had a perfect stay with us in Florence. Providing exceptional service and ensuring our guests feel welcomed and satisfied at all times is always our goal. We sincerely hope to welcome you again in the near future!Best regards

10/10 – Uitstekend

Christine Margaret

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel in central location close to tourist attractions and amenities. Staff welcoming and helpful. Room comfortable and house keeping’s attention to detail made for an enjoyable stay.
2 nachten verbleven in februari 2024
Reactie van David Foschi, General Manager op 21 feb 2024
Dear Mrs.Christine,I'm delighted to hear that you enjoyed your stay at our centrally located hotel. Our team takes great pride in providing welcoming and helpful service to our guests. I'm pleased to know that you found your room comfortable and appreciated the attention to detail from our housekeeping team. We hope to have the pleasure of welcoming you again on your next visit!Best regards

10/10 – Uitstekend

Gustavo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente
Extraordinario hotel, con personal muy atento. Concierge siempre listo a recomendaciones y búsqueda de tours. Súper bien ubicado para hacer a pie todo lo interesante de Florencia
4 nachten verbleven in februari 2024
Reactie van David Foschi, General Manager op 20 feb 2024
Dear Mr. Gustavo, I thank you so much for your extraordinary comments! I'm pleased to hear that you had a fantastic experience at our hotel and that our attentive personel made your stay memorable. It's great to know that our concierge was always ready to offer recommendations and assist with tour bookings, ensuring you had a seamless experience exploring Florence.We're delighted that our hotel's central location allowed you to explore all the interesting sights of Florence on foot. Convenience for our guests is a top priority, and we're glad to hear that you found our location to be superb for your explorations.Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back for another extraordinary stay in the future.Best regards,

10/10 – Uitstekend

ROBERT J

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2024
Reactie van David Foschi, General Manager op 20 feb 2024
Dear Mr. Robert, it has been a pleasure to have you as our Guest and we are looking forward to welcoming you again at the Bernini Palace hotel, warmest regards

10/10 – Uitstekend

Savvas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic stay at this beautiful hotel perfectly positioned in the heart of Florence. All staff were excellent and made us feel very welcome and comfortable. Restaurant was also great - food was top quality washed down with a local wine.
4 nachten verbleven in februari 2024
Reactie van David Foschi, General Manager op 20 feb 2024
Dear Guest, I thank you so much for your fantastic review! I'm pleased to hear that you had a wonderful stay at our beautiful hotel in the heart of Florence. It's great to know that our team made you feel very welcome and comfortable throughout your visit. Providing excellent service is our top priority, and we're delighted that you experienced it.We're also glad to hear that you enjoyed dining at our restaurant and that you found the food and local wine to be top quality. Thank you for choosing to stay with us and for sharing your feedback and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

10/10 – Uitstekend

Keith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient for sightseeing. Some bedside furniture was not practicable,
4 nachten verbleven in februari 2024
Reactie van David Foschi, General Manager op 20 feb 2024
Dear Mrs. Keith, I 'm delighted to hear that you found our hotel to be very convenient for sightseeing during your visit to Florence, kind regards

10/10 – Uitstekend

Professor John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great place to stay
The staff are great and friendly. They remembered me my name and room number. Great place to stay in Florence
4 nachten verbleven in februari 2024
Reactie van David Foschi, General Manager op 20 feb 2024
Dear Professor John, I thank you so much for your wonderful review! I'm glad to hear that you had a great experience with our personel and that they made you feel welcomed and remembered during your stay. Providing personalized service is important to us, and we're glad to know that it made a positive impact on your visit.We're delighted that you found our hotel to be a great place to stay in Florence. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back again soon!Warm regards,

10/10 – Uitstekend

HELIO

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Florença com conforto
Excelente, hotel, acomodações muito confortáveis, equipe muito atenciosa, ótimo café da manhã, localização espetacular. Éramos 4 e ficamos em um quarto duplo muito bom.
5 nachten verbleven in februari 2024
Reactie van David Foschi, General Manager op 20 feb 2024
Dear Guest,thank you very much for your fantastic review! I'm delighted to hear that you had an excellent experience at our hotel. It's wonderful to know that you found our accommodations very comfortable and that our personel were attentive to your needs.I'm delighted that you enjoyed our excellent breakfast and that you found our location spectacular. It's fantastic to hear that being a party of four, you found our family room to be very beautiful and suitable for your stay.We appreciate you choosing to stay with us and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,

10/10 – Uitstekend

Dorothea

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful and historic place in the heart of Florence . Staff makes you welcome from the minute you arrive. Very clean and well appointed rooms with antique furniture and modern marble bathrooms . Even the basic room category is a comfortable size . We upgraded to a room with the view towards the duomo . Excellent breakfast usually included in the room rate .
5 nachten verbleven in januari 2024
Reactie van David Foschi, General Manager op 20 feb 2024
Dear Mrs. Dorothea, I thank you so much for your wonderful review! I'm glad to hear that you had such a great experience with us at Hotel Bernini Palace. It's fantastic to know that you appreciated our historic location in the heart of Florence and found our staff I'm delighted that you enjoyed our clean and well-appointed rooms, complete with antique furniture and modern marble bathrooms. It's great to hear that even our basic room category offered a comfortable size for your stay. Upgrading to a room with a view towards the Duomo sounds like it added an extra touch of magic to your visit!I'm also pleased that you enjoyed our excellent breakfast, which is usually included in the room rate. Providing a delicious start to the day is important to us, and we're glad it added to the enjoyment of your stay.Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back to Hotel Bernini Palace in the future.Warm regards,

10/10 – Uitstekend

Mohammed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding
4 nachten verbleven in januari 2024
Reactie van David Foschi, General Manager op 20 feb 2024
Dear Mr. Mohamment,what wonderful comment! It's fantastic to know that you found your experience to be exceptional.Looking forward to welcoming you again at the Bernini Palace Hotel, kind regards

10/10 – Uitstekend

Cynthia, LOS ANGELES

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel location was wonderful. Close to everything to see, just walk out of the hotel, and within a few minutes, you are at all the top sites. The staff was great, and helpful in every way. Rooms are very nice and facilities top of the line.
2 nachten verbleven in januari 2024
Reactie van David Foschi, General Manager op 1 feb 2024
Dear Mrs. Cynthia, I'm thrilled to hear that you found our hotel's location wonderful, providing easy access to all the top sites. It's wonderful to know that our staff was great and helpful in every way, contributing to a positive experience during your stay. We're also pleased that you enjoyed our very nice rooms . We look forward to welcoming you back for another enjoyable visit in the future! Best regards

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The gentlemen operating the front desk on all shifts were superb.
2 nachten verbleven in januari 2024
Reactie van David Foschi, General Manager op 1 feb 2024
Dear Mr. Robert, I thank you for your kind words! I'm delighted to hear that the gentlemen at the front desk provided superb service during all shifts. We take pride in our team's dedication to ensuring a positive experience for our guests. Your feedback is greatly appreciated, and we hope to welcome you back for another wonderful stay in the future.Best regards,

8/10 – Goed

Massimo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
posizione eccellente, personale cordiale e cortese, camera superior estremamente piccina ma super confortevole.
2 nachten verbleven in januari 2024
Reactie van David Foschi, General Manager op 1 feb 2024
Dear Mr. Massimo, I'm pleased to hear that you enjoyed our excellent location and experienced the friendly and courteous service from our staff. It's wonderful to know that despite the size, you found our superior room to be super comfortable. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Best regards

10/10 – Uitstekend

Charlene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location, beautiful building, and wonderful staff. We loved our stay!
4 nachten verbleven in januari 2024
Reactie van David Foschi, General Manager op 1 feb 2024
Dear Mrs. Charlene,I thank you so much for your kind words! I'm delighted to learn that you had a truly enjoyable experience at our establishment and that our team's warm hospitality contributed to making your stay memorable. It's fantastic to hear that the overall experience stood out for you. We truly appreciate your support and look forward to welcoming you back in the future.Best regards,