All-inclusive hotels in El Arenal

"Disappointed and misleading! Its not all inclusive when you have to pay for alcoholic beverages, the hotel we booked was not ready and they moved us to a sister hotel which was also not ready for service the first days. The food at breakfast and dinner was really low quality, at busy times the trays were empty and we had to queue for a while to get an omelette. Most of the time the food was still frozen like the desserts etc. Rooms where ok, but a lot of noise came through from people walking by in the corridors. The staff tried their best to help and even went to a neighbouring hotel to grant us access to the Fitness (which was not available in this sister hotel while it was in the original hotel we booked). The hotel does have a great view but its not a 4* in my opinion!"

"I liked the hotel, however it is a 15min walk to the center and 20min walk to the beachside on a steep hill. "

"Geweldige restaurants. Bovenverwachting goed. Enorme keuze, goede ambiance en zeer professioneel personeel. Riu heeft de zaken buitengewoon op orde. Minpuntje is de directe omgeving. Wat shabby, drukke zuipketen in de buurt. Maar het hotel maakt dat meer dan goed. Zeer relaxte maar toch luxe sfeer. Verbeterpunt is de zeer beperkte gebruikstijd van de airco; zeer oncomfortabel, juist wanneer je behoefte hebt aan een koele kamer (middag en nacht). "