Een gratis shuttleservice van/naar het strand

Beoordelingen van Royal Central Hotel & Resort

5 out of 5
Royal Central Hotel & Resort
Palm Jumeirah, East Crescent, Royal Central Hotel, Dubai, The Palm Jumeirah

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 158 van 335 beoordelingen" "
Gastenscore: 8 - Goed. 101 van 335 beoordelingen" "
Gastenscore: 6 - Redelijk. 36 van 335 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 335 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 335 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

5 nachten verbleven in februari 2021

4/10 – Matig

Geverifieerde reiziger

4 nachten verbleven in december 2019
Reactie van Oscar Amiani op 22 jan 2020
Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area as stated. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Hotel Management

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mooie kamer en fantastische ligging. Kleinschalig hotel en toch 3 restaurants en diverse andere faciliteiten.
7 nachten verbleven in oktober 2019
Reactie van Oscar Amiani op 19 okt 2019
Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Hotel Management

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen
People at the bar (pool and roof) could be LOT NICER!
6 nachten verbleven in april 2019
Reactie van Royal Central the Palm op 9 mei 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to see you again in the near future. Best Regards, Hotel Management

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Top hotel, ruikt er heerlijk. Kregen bij arrival een gratis upgrade. Ontbijt is ook super goed.
2 nachten verbleven in april 2019
Reactie van Royal Central the Palm op 9 mei 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to see you again in the near future. Best Regards, Hotel Management

10/10 – Uitstekend

Thomas, Accra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a singular honor hosting my guest. Am certainly grateful as they enjoyed their time! God bless!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schönes Hotel direkt am Strand (auf der Palme Jumeirah). Sehr freundliches Personal und großartiges Frühstücksbuffet.
2 nachten verbleven in april 2024
Reactie van Zhazgul Zhanibekova op 11 apr 2024
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

6/10 – Redelijk

S

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
ネパールのスタッフの方は良かったです。
3 nachten verbleven in maart 2024
Reactie van Zhazgul Zhanibekova op 11 apr 2024
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 – Uitstekend

ELENA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel eccellete con personale molto attento e super gentile. Mare con acqua bellissima e pulitissima, spiaggia molto curata. Consiglio più insonorizzazione delle camere e più ombrelloni in spiaggia. Molto gradita la presenza di acqua gratuita in camera e souvenir nel bagno aprrezzatissimi.
3 nachten verbleven in maart 2024
Reactie van Zhazgul Zhanibekova op 18 mrt 2024
Dear Ms. Elena,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 – Uitstekend

Eiad

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed the stay very much
1 nacht verbleven in februari 2024
Reactie van Zhazgul Zhanibekova op 6 mrt 2024
Dear Valued Guest, Greetings from Royal Central Hotel and Resort the Palm! Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Yours truly, Zhazgul ZhanibekovaAssistant Front Office Manager

8/10 – Goed

Gloria

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was really nice and clean. The staff was great. The only things were the hotel did not have anything for visitors to do while they were there. The full board only counted for the buffet and the food was not that great. And the selection of food was very limited. If we had known that full board was only for the buffet. We would have just purchased our food daily from the other restaurants inside the hotel.
5 nachten verbleven in februari 2024
Reactie van Zhazgul Zhanibekova Assistant Front Office Manage op 23 feb 2024
Dear Guest,Thank you for choosing to stay at our hotel and for sharing your feedback with us. We truly appreciate your insights as they help us to enhance the experiences of our guests. We are delighted to hear that you found our property to be nice and clean, and that you were satisfied with the service provided by our staff. Ensuring a comfortable and pleasant stay for our guests is our top priority, and we are pleased that we could meet your expectations in this regard. However, we apologize for any inconvenience you experienced regarding the lack of activities available on the property and the limitations of our full board option. Your feedback regarding the buffet selection and the clarity of our full board offerings is invaluable, and we will review our policies and offerings to ensure that they align with the expectations of our guests. We appreciate your constructive feedback and hope to have the opportunity to welcome you back for an improved experience in the future. If there is anything else we can do to enhance your future stays with us, please do not hesitate to let us know.Yours truly,,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 – Uitstekend

Nicola

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful ! Service excellence !
Overnight on the Palm to finish our honeymoon. From check in to the special surprises they organised for us were just wonderful ! Whilst it’s pretty far around the Palm it’s so peaceful! Highly recommend !!
1 nacht verbleven in februari 2024
Reactie van Zhazgul Zhanibekova Assistant Front Office Manage op 12 feb 2024
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

6/10 – Redelijk

Felix

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location of the hotel is really bad if you want to go out in the evening. There is always a huge traffic jam at the stem of the palm. Expect to travel more that an hour to reach even the Marina area.
2 nachten verbleven in januari 2024
Reactie van Zhazgul Zhanibekova op 5 feb 2024
Dear Mr.Felix,Thank you for choosing to stay with us and please accept our apologies for the inconvenience during your stay. We have discussed your feedback with our department heads to make sure we will do everything to improve the guest experience.Thank you for being honest and bringing it to our attention.I hope we will be able to welcoming you back in the near future to make up for it.Warm regards,Zhazgul ZhanibekovaAssistant Front Office Manager

8/10 – Goed

Sylvia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, clean facilities
6 nachten verbleven in december 2023
Reactie van Fassih Sissaoui Front Office Manager op 19 dec 2023
Dear Ms.Sylvia , Greeting From Royal Central Hotel The Palm ! We are delighted to read your great experience at Royal Central Hotel. Thank you very much for recommending our hotel and for your wonderful praises about the service of our experience team. We certainly look forward to welcome you again soon.

10/10 – Uitstekend

Haley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff and beautiful location Thank you to all x
7 nachten verbleven in december 2023
Reactie van Fassih Sissaoui Front Office Manager op 19 dec 2023
Dear Haley , Greeting From Royal Central Hotel The Palm ! We are beyond happy to learn that you had a memorable visit with us and that you enjoyed the beauty of our hotel and its surroundings. Our aim to give the best service to our guests were fulfilled by our team. We thank you for recognizing them. You matter most and we make sure that we deliver the best service to you.. We look forward being at your service again in the near future.

10/10 – Uitstekend

Paula Alexandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was only a day to gain courage to move on to Australia but the stay was super relaxing specially due to the fact that the staff is really 5 stars.
1 nacht verbleven in december 2023
Reactie van Fassih Sissaoui Front Office Manager op 10 dec 2023
Dear Ms.Paula , Greeting From Royal Central Hotel The Palm ! Thank you for posting your feedback. It is truly rewarding to know that you very much enjoyed your holiday at Royal Central hotel.. We look forward being at your service again in the near future.Yours truly,

10/10 – Uitstekend

aneesa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, great ambiance. Very clean
1 nacht verbleven in december 2023
Reactie van Fassih Sissaoui Front Office Manager op 11 dec 2023
Dear Ms.Aneesa , Greeting From Royal Central Hotel The Palm ! We are delighted to read your great experience at Royal Central Hotel. Thank you very much for recommending our hotel and for your wonderful praises about the service of our experience team. We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Front Office Manager

8/10 – Goed

Jens

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in november 2023
Reactie van Fassih Sissaoui Front Office Manager op 12 dec 2023
Dear Jens , Greeting From Royal Central Hotel The Palm ! Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us.We look forward being at your service again in the near future. Yours truly,

8/10 – Goed

Zeenat

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For a stay on The Palm, it was fantastic. Reasonably priced, good facilities with decent beach space and pool access. We paid for a partial beach view but were kindly upgraded to a full beach view which was lovely and meant we could watch the beautiful sunset. The hotel is very clean, great service by the staff and they were super helpful when we needed recommendations. We did have an issue with the shower, in that we couldn't get the hand held showerhead to work but there is an overhead option. Overall, we had a great time! It is a bit far to get into and around the main centre, however if you're looking for a reasonable option on The Palm then this would tick all your boxes.
2 nachten verbleven in november 2023
Reactie van Fassih Sissaoui Front Office Manager op 20 nov 2023
Dear Zeenat , Greeting From Royal Central Hotel The Palm ! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Yours truly,

8/10 – Goed

Miriam

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Personal war total bemüht und freundlich gute und abwechslungsreiche Auswahl beim Frühstück und Buffet am Abend Zimmer und Hotel generell war sauber Lage ist etwas abseits vom Geschehen in der Stadt / Marina
8 nachten verbleven in september 2023
Reactie van Front Office Manager op 25 sep 2023
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm regards,Fassih SissasiouFront Office Manager

10/10 – Uitstekend

Shahnaz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in augustus 2023
Reactie van Fassih Sissaoui op 10 sep 2023
Dear Mrs.Shahnaz ,Greeting From Royal Central Hotel The Palm ! We are extremely happy to hear that your stay with us was flawless.We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Act Front Office Manager

8/10 – Goed

Gemma

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in april 2023
Reactie van Fassih Sissaoui Act Front Office Manager op 21 jun 2023
Dear Ms.Gemma , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Uitstekend

Carlos, chicago

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
6 nachten verbleven in april 2023
Reactie van Fassih Sissaoui Act Front Office Manager op 21 jun 2023
Dear Mr.Carlos , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

6/10 – Redelijk

Justin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We liked the staff’s eagerness to help the guests and the beach access. We did not like how limited the gym facility was, we did not like how expensive the drinks were, we did not like the fact that our view was a dirt lot that was littered with trash, and we did not like how crowded the beach and pool area felt during the day.
4 nachten verbleven in april 2023
Reactie van FOM op 24 apr 2023
Dear Mr.Justin,Greetings from Royal Central Hotel and Resort the Palm!Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours truly, Mohammad RafatFront Office Manager

10/10 – Uitstekend

Omolola

6 nachten verbleven in april 2023

8/10 – Goed

LeAndre

2 nachten verbleven in maart 2023

10/10 – Uitstekend

Savannah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely amazing!
I have absolutely no complaints about this property! We were welcomed with drinks at check in and the service was great the entire time. The food was incredible with a ton of food options. I got the chance to even go on a jet ski right from the beach. Views and beach access were incredible. I’d definitely recommend this place to anyone!
3 nachten verbleven in februari 2023
Reactie van FOM op 24 apr 2023
Dear Value Guest, Greetings from Royal Central Hotel and Resort the Palm! Thank you for having taken time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward to being at your service again in the near future. Yours truly, Mohammad RafatFront Office Manager

2/10 – Ontzettend slecht

Manjot

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na
5 nachten verbleven in februari 2023
Reactie van FOM op 24 apr 2023
Dear Value Guest,Greetings from Royal Central Hotel and Resort the Palm! Thank you for taking the time to provide us with your valuable feedback about your stay with us. We are sincerely concerned and apologies that we fell short of your expectations in some areas as mentioned. Your helpful comments are much appreciated, and your feedback will help us continually improve the facilities and services offered to all our guests. We are optimistic you will give us a second chance to be at your service again in the near future.Yours truly, Mohammad RafatFront Office Manager

8/10 – Goed

Koki

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ビーチが最高だった。部屋も清潔でしたが、1日掃除を忘れている日がありました
4 nachten verbleven in februari 2023
Reactie van Mohammed Rafat Front Office Manager op 3 mrt 2023
Dear Valued Guest , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything We Wanted
We went away for a 5 day break and the hotel and staff could not have been better. Exactly as detailed on website and not being as large a hotel as many on the Palm was definitely a major plus for us.
5 nachten verbleven in februari 2023
Reactie van Mohammed Rafat Front Office Manager op 20 feb 2023
Dear Mr.James , Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly,

10/10 – Uitstekend

SUSANA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From arrival to departure the service was amazing! I would definitely recommend and stay here again! Thank you for making my birthday amazing!
1 nacht verbleven in januari 2023
Reactie van Mohammed Rafat Front Office Manager op 26 jan 2023
Dear Ms.Susan , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 – Uitstekend

Yadier

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van FOM op 24 apr 2023
Dear Value Guest,Greetings from Royal Central Hotel and Resort the Palm! Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Yours truly, Mohammad RafatFront Office Manager

4/10 – Matig

satish

Negatief: Staat van de accommodatie en faciliteiten
Common areas are good so as staff. Balcony door had issues . Bath room sink dont work. TV did not work . I have to call house keeping for this to repair. Expected them to check before allocating room.
Reactie van Mohamed Rafat op 20 jan 2023
Dear Mr.Satish , Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area as mentioned. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We are optimistic you will give us a second chance to be at your service again in the near future.

4/10 – Matig

philip

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
On the palm
Reactie van Mohammed Rafat Front Office Manager op 7 jan 2023
Dear Mr.Philip ,Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours truly,

10/10 – Uitstekend

guillaume

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Top
Reactie van Mohammed Rafat Front Office Manager op 7 jan 2023
Dear Mr.Guillaume , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

8/10 – Goed

Håvard

1 nacht verbleven in december 2022
Reactie van Mohamed Rafat op 7 jan 2023
Dear Valued Guest , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 – Uitstekend

Gregory, Kennesaw

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view was great and very clean pools as well as the beach front. The staff were very professional and helpful
7 nachten verbleven in november 2022
Reactie van Mohammed Rafat Front Office Manager op 24 nov 2022
Dear Mohammed Banga, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly,

10/10 – Uitstekend

Inge T

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super god service. Fantastisk personale. Jeg drar tilbake til dette hotellet i Januar igjen.
4 nachten verbleven in november 2022
Reactie van Mohamed Rafat op 17 nov 2022
Dear Mohammed Banga, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly, Mohammed Rafat Front Office Manager

10/10 – Uitstekend

Curdin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Journey: Frühmorgens schwimmen im Meer oder Fitness im Gym. mit anschliessendem feinem Morgenbuffet; am Hoteleigenen Strand den Tag gut beginnen lassen und gegen Mittag das feine Essen in einem der drei Restaurants geniessen; Ausflug zu den Sehenswürdigkeiten von Dubai und den Abend in der Hoteleigenen Bar auf dem Dach ausklingen lassen bevor man auf das sehr saubere und grosszügige Zimmer geht. Oder dann vielleicht doch noch etwas via Roomservice bestellen. Es bleiben keine Wünsche offen. Wir würden jederzeit gerne wieder hier einchecken und es geniessen.
4 nachten verbleven in november 2022
Reactie van Mohamed Rafat op 12 nov 2022
Dear Curdin , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

2/10 – Ontzettend slecht

Dana

10/10 – Uitstekend

Nicole, S. Richmond Hill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property, service and friendly staff. Enjoyed my stay there.
5 nachten verbleven in september 2022
Reactie van Mohamed Rafat op 12 nov 2022
Dear Nicole , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

10/10 – Uitstekend

Kenia

1 nacht verbleven in september 2022

10/10 – Uitstekend

ARASH

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Everything was perfect
8 nachten verbleven in september 2022
Reactie van Mohamed Rafat op 12 nov 2022
Dear Arash , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

8/10 – Goed

Carl L

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice pleasant staff very accommodating
7 nachten verbleven in augustus 2022
Reactie van Mohammed Rafat Front Office Manager op 28 aug 2022
Dear Mr.Carl , Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly,

10/10 – Uitstekend

Okba Akram

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tres belle expérience. J'ai beaucoup aimé. A recommander.
9 nachten verbleven in juli 2022

10/10 – Uitstekend

Mishil

very good
3 nachten verbleven in juni 2022
Reactie van Mohamed Rafat op 27 jun 2022
Dear Mishil, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly, Mohamed Rafat Front Office Manager

6/10 – Redelijk

Keitha

1 nacht verbleven in mei 2022
Reactie van Moahmed Rafat op 27 jun 2022
Dear Keitha, Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours truly, Mohamed Rafat Front Office Manager

10/10 – Uitstekend

Leandra

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
sehr gut
6 nachten verbleven in mei 2022
Reactie van Mohamed Rafat op 27 jun 2022
Dear Leandra, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly, Mohamed Rafat Front Office Manager

6/10 – Redelijk

Antonella

Zakenreiziger
Positief: Netheid, personeel en service
3 nachten verbleven in mei 2022
Reactie van Mohammad Rafat op 13 mei 2022
Dear Valued Guest, Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours truly, Mohammad Rafat Front Office Manager

2/10 – Ontzettend slecht

Jorge

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Estancia nefasta.
Hotel que no recomiendo para nada. No respetan las normas covid ningun huesped con mascarilla y el personal no dice nada siendo obligatoria. La piscina un cachondeo la gente reservandose las hamacas dejando una toalla y el personal no dice absolutamente nada. Consigna desastrosa como el hotel no es centrico no hay afluencia de taxis y los pocos que pasan el hotel los hecha fuera para que uses los suyos a un precio desorbitado. La comida un desastre rancho y malo. El servicio de water sports no es ni medio serio porque puedes hasta regatear con los preciosm
4 nachten verbleven in april 2022
Reactie van Oscar Amiani op 6 mei 2022
Dear Guest, Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours truly, Mohammad Rafat Front Office Manager