Fitnessfaciliteiten

Beoordelingen van Four Points by Sheraton Bur Dubai

4 out of 5
Four Points by Sheraton Bur Dubai
Mankhool Road, 4c Street, Bur Dubai, Dubai

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 570 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 334 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 1000 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sherida

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was exelent. The staff very friendly. The room was very Nice and big . Next time I ll book This again
7 nachten verbleven in juni 2023
Reactie van Ahmed op 14 jun 2023
Dear Guest,Thank you for your positive feedback. We hope to welcome you back again soon.Regards,AhmedFront Office Manager

10/10 – Uitstekend

George

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles prima. Heerlijk geslapen en prettig personeel.
6 nachten verbleven in februari 2023
Reactie van Ahmed op 8 mrt 2023
Dear Guest,Thank you for your positive feedback. We hope to welcome you back again soon.Regards,Hazem MohamedFront Office Manager

8/10 – Goed

Josien

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heerlijke bedden.
2 nachten verbleven in november 2021
Reactie van Regards, Nabeel Sheikh Hotel Manager op 9 dec 2021
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future.

6/10 – Redelijk

Fatiha

Zakenreiziger
Positief: Netheid, personeel en service
Outdated hotel, Needs renovation
5 nachten verbleven in november 2021
Reactie van Nakul op 30 nov 2021
Dear Fatiha, Thank you for sharing your feedback and please be informed it will be shared with our team. We hope to welcome you back again soon. Regards, Nabeel Sheikh Hotel Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vond het een fijne locatie voor mij en mijn zoon. Heb ontzettend genoten. Personeel was behulpzaam en aardig. Ik ga zeker terug.
5 nachten verbleven in juni 2021
Reactie van Nakul op 14 jun 2021
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards, Nabeel Sheikh Hotel Manager

8/10 – Goed

Ivan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in februari 2020
Reactie van Nakul A op 15 mrt 2020
Dear Ivan, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards,

10/10 – Uitstekend

Pradeepsingh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
geweldige hotel.
4 nachten verbleven in februari 2020
Reactie van Nakul A op 5 mrt 2020
Dear Pradeepsingh, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Onze korte verblijf van 5 dagen in het hotel was zeker aangenaam. Geen klachten. Goed gebruik gemaakt van sauna en zwembad, niet echt luxe ofzo maar wel in orde. Het personeel was ook zeer vriendelijk en behulpzaam, verder nette kamers prijs/kwaliteit in orde.
5 nachten verbleven in februari 2019
Reactie van Anu van der Sande op 13 mrt 2019
Dear Guest, It is great to read that you had an enjoyable stay at the Four Points by Sheraton Downtown Dubai. We are happy to read that you enjoyed the value for money and the service provided by our associates. We look forward welcoming you back in the near future. With kind regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Het hotel is schoon, personeel is vriendelijk en bereidwillig om je te helpen. Het eten is goed. Loopafstand van metro station.
8 nachten verbleven in december 2017

10/10 – Uitstekend

caroline, amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
zeer comfortabel hotel met uitstekende service
Comfortabel plezierig hotel met zeer vriendelijk en behulpzaam personeel. Gunstig gelegen tov centrum, airport, strand, winkelcentra en vele restaurants Goede faciliteiten zoals shuttle service naar winkelcentra en strand en regelingen vwb late check-outs.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superhotel met ruime kamers
Heel vriendelijk personeel, goede locatie met veel centra en eetgelegenheden op loopafstand, taxis komen er veel en metro is 3 minuten lopen. Hele goede fitnesszaal en moderne grote en schone kamers met een superairco die bij veel andere hotels niet sterk genoeg is. De badkamer is perfect alleen krijg je geen flesjes shampoo en zeepjes maar hangt er een dispencer. Wel is het leuk dat er een speakerknop is in de badkamer en het geluid van de tv hoor je dan in badkamer als je in bad ligt etc.

8/10 – Goed

Elly, Ste Alvere

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima Hotel locatie kon beter i.v.m. traffic
Hotel is goed en de service is prima. Nadeel is de ligging t.o.v. omringende snelwegen. Oppassen met Taxidrivers die voor de Hotel ingang parkeren die berekenen veel te veel. Het beste is om een gewone taxi te nemen. Nadeel van de kamer is dat je in het bad moet staan om te douchen

10/10 – Uitstekend

wesley, Roosendaal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
super goed hotel, super personeel!
Ik zou dit zeker aanbevelen aan vrienden, heb genoten in dit hotel van alle voorzieningen.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotel met geweldige service!

10/10 – Uitstekend

hadnaan k.

Positief: Netheid, personeel en service en comfort kamer
Alles is perfect!
Het personeel is heel behulpzaam, een vroege check-in was geen probleem. De airco is fantastisch vergeleken met andere hotels. Alles is nieuw en schoon. Hele grote kamers met echt goede bedden. Een goede tv met veel kanalen (geen Nederlands wel Engels, Duits etc.). De badkamer is erg ruim. Een goede douchekop (vast) en goed warm water. Er zit een wc en bidet. En ook leuk er zit een speakerknop met verstelbare geluidshoogte in de badkamer aangesloten op de tv. Er zit een koelkast in en waterkoker en gratis koffie en thee. Er zit een zwembad op het dak en de wifi is overal gratis en stabiel. De locatie is dichtbij de winkelcentra en taxis rijden altijd rond in deze buurt. Er zitten op loopafstand een winkelcentrum met een goede foodcourt.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is a great value for the money! 5-star hotel for 3-star prices!
3 nachten verbleven in mei 2024
Reactie van Ahmed op 26 mei 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyFront Office Manager

8/10 – Goed

Bantar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cleanliness of the rooms
3 nachten verbleven in mei 2024
Reactie van Ahmed Al-Esawy op 20 mei 2024
Dear Mr. Bantar,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special. If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Mahendar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel , I will come back and stay again
1 nacht verbleven in mei 2024
Reactie van Ahmed Al-Esawy op 20 mei 2024
Dear Mr. Mahendar,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special. If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay here whenever I need a place in Dubai!
3 nachten verbleven in mei 2024
Reactie van Ahmed Al-EsawyAssistant op 17 mei 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special. If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Steffen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Ahmed Al- Esawy op 18 mei 2024
Dear Mr. Steffen,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special. If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Srinivasan, Bellerose

Reisde met familie
We were not aware of a local app which works for all video and audio calls. Encountered problems to handle an emergency situation on the last night of our stay. We recommend staff informing the guests about the app when checking-in. Staff Humza in the front office and Rohit at the concierge service desk are the best in business. They both have pleasing personalities that makes guests stay comfortable and enjoyable.
3 nachten verbleven in mei 2024
Reactie van DXBDF op 14 mei 2024
Dear Mr. Srinivasan,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special. If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Waleed

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very helpful, overall everything was good
4 nachten verbleven in mei 2024
Reactie van DXBDF op 14 mei 2024
Dear Mr. Waleed,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special. If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at For Points always takes excellent care of me.
3 nachten verbleven in april 2024
Reactie van Ahmed Al-Esawy op 3 mei 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

mozlifa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was attentive and helpful. Free breakfast and clean hotel.
4 nachten verbleven in april 2024
Reactie van Ahmed op 24 apr 2024
Dear Mozlifa,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Sherry O

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Ahmed Al-Esawy Assistant Front Office Manager op 21 apr 2024
Dear Ms. Sherry,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love staying here when I need a place in Dubai! I am booked again with them next week!
1 nacht verbleven in april 2024
Reactie van Ahmed Al-EsawyAssistant Front Office Manager op 18 apr 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff, from the front desk to the cleanng people, is excellent!
2 nachten verbleven in april 2024
Reactie van Ahmed Al-Esawy Assistant Front Office Manager op 14 apr 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is wonderful! They really take care of you!
3 nachten verbleven in april 2024
Reactie van Ahmed Al-Esawy Assistant Front Office Manage op 12 apr 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Pahul Preet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was amazing, great connectivity.
3 nachten verbleven in april 2024
Reactie van Ahmed op 7 apr 2024
Dear Mr. Pahul,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The maid on 6th floor. Kamalih, did an excellent job having my room ready early each day!
5 nachten verbleven in april 2024
Reactie van FPBD op 7 apr 2024
Dear Valued Guest,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Voorzieningen
This hotel is a hidden secret in Dubai. Great rooms, Fabulous staff!
1 nacht verbleven in maart 2024
Reactie van Ahmed op 1 apr 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

8/10 – Goed

Padma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a good stay! Food was good & the staff were courteous!
5 nachten verbleven in februari 2024
Reactie van DXBDF op 1 mrt 2024
Dear Padma,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Maj

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top staff and service
Amazing stay,few issuing regarding beds but that was sorted out promptly. Special mention to Haris the bell boy.Great asset to this hotel,was their when needed and np job was too small for him.Always provided service with great attitude and smile. Also a special mention to Arslan,he was the security of the hotel but was very attentative ,would always pleasantly greet you and open the doors with a smile.Such staff and service makes a stay from ordinary to extraordinary. Overall great hotel and would highly recommend it.
9 nachten verbleven in februari 2024
Reactie van DXBDF op 1 mrt 2024
Dear Maj,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

8/10 – Goed

Vipin

Reisde met een groep, Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Overall not worth the money I spent
4 nachten verbleven in februari 2024
Reactie van Ahmed Al-Esawy op 23 feb 2024
Dear Vipin,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your survey suggests that we were unable to meet your expectations entirely which caused low ratings, please accept my sincere apologies for that.I understand you must be having a busy schedule, however, if I may ask, is there anything we could do better to enhance your experience? Your comments are extremely valuable and it will definitely help us improving in highlighted areas. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is a great value for mo0ney. I love to stay here!
3 nachten verbleven in februari 2024
Reactie van Ahmed op 21 feb 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Seema

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our stay was wonderful property was clean and concomitant location.
10 nachten verbleven in februari 2024
Reactie van Ahmed op 21 feb 2024
Dear Seema,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

6/10 – Redelijk

Jasbir

3 nachten verbleven in februari 2024
Reactie van Ahmed op 21 feb 2024
Dear Jasbir,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your survey suggests that we were unable to meet your expectations entirely which caused low ratings, please accept my sincere apologies for that.I understand you must be having a busy schedule, however, if I may ask, is there anything we could do better to enhance your experience? Your comments are extremely valuable and it will definitely help us improving in highlighted areas. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always stay here when I need a place in Dubai.
3 nachten verbleven in februari 2024
Reactie van DXBDF op 10 feb 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manage

8/10 – Goed

thevasundaram, Stouffville

Reisde met familie
Its very clean staff are good. But only Indian food was available. Need more Euroe and American food
2 nachten verbleven in januari 2024
Reactie van Hotel Management op 7 feb 2024
Dear thevasundaram,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your feedback is valuable to us, and this would address your concerns into respective department to take appropriate action to enhance our guest experience. We are committed to ensuring that every guest has a positive experience. It is our utmost priority to provide exceptional service and the most comfortable stay for all our guests. We assure you that we take all feedback seriously and continuously work towards improving our standards. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Regards,Hotel Management

10/10 – Uitstekend

Sergei

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service. Great breakfast.
3 nachten verbleven in februari 2024
Reactie van Ahmed Al-Esawy op 4 feb 2024
Dear Mr. Sergei,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Antony Joseph

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good and welcoming place
2 nachten verbleven in januari 2024
Reactie van Ahmed op 30 jan 2024
Dear Mr. Antony, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay here a lot. The staff is great, not just to me who is a frequent traveler, but to everyone. Yesterday when I chucked in, two of the desk staff were helping a woman who did not speak much English, so communications were difficult. They were very patiently and earnestly trying to help her recover her cellphone which she had left in a taxi. I went to my room after my quick check in, but i am sure they got her cellphone back for her.
1 nacht verbleven in januari 2024
Reactie van Ahmed op 1 feb 2024
Dear Mr. Thomas ,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Bharat, Middlesex

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean business hotel with excellent staff
2 nachten verbleven in januari 2024
Reactie van Ahmed op 23 jan 2024
Dear Mr. Bharat,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Regards,Ahmed Al-EsawyAst. Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Four Points Bur Dubai is an excellent place to stay. I love to stay there when I need a place in Dubai!
1 nacht verbleven in januari 2024
Reactie van Ahmed op 21 jan 2024
Dear Mr. Thomas,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager

10/10 – Uitstekend

Arun

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel is located in the old section of Dubai. Kind of far from downtown due to traffic and not near the Metro (one kilometer away). Careem was useful to get a taxi. Clean rooms and very good customer service. The breakfast was very good with a variety of hot and cold meals. Numerous Indian restaurants are close by and lots of vegetarian options also. The room was a junior suite with lots of space and a small washer/dryer combo and mini kitchen. Would definitely stay here again.
3 nachten verbleven in januari 2024
Reactie van Ahmed op 21 jan 2024
Dear Mr. Arun,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is great! Everyone from the managers to the desk staff to the guards to the room cleaners.
1 nacht verbleven in januari 2024
Reactie van Ahmed op 19 jan 2024
Dear Mr. Levy,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager

2/10 – Ontzettend slecht

Kishore

2 nachten verbleven in januari 2024
Reactie van Ahmed op 1 feb 2024
Dear Mr. Kishore ,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedbackزYour survey suggests that we were unable to meet your expectations entirely which caused low ratings, please accept my sincere apologies for that.I understand you must be having a busy schedule, however, if I may ask, is there anything we could do better to enhance your experience? Your comments are extremely valuable and it will definitely help us improving in highlighted areas. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

8/10 – Goed

Kurt

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel a ca. Km1.5 dalla stazione merto piú vicina. Il 3. letto é scomodo e non si aprono finestre. Il resto é tutto ok.
6 nachten verbleven in december 2023
Reactie van Ahmed op 1 feb 2024
Dear Mr. Kurt,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.As we pride ourselves on delivering a memorable hotel experience during your travels. Please accept our sincere apology for disappointment caused in highlighted areas where you have rated us with lower ratings. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 – Uitstekend

Thomas, Knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love to stay here when I am in Dubai!
3 nachten verbleven in januari 2024
Reactie van Ahmed op 1 feb 2024
Dear Mr. Thomas ,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager