Een buitenzwembad
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Beoordelingen van Canal Central Hotel

5 out of 5
Canal Central Hotel
Al Abraj Street, Business Bay, Dubai

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 329 van 572 beoordelingen" "
Gastenscore: 8 - Goed. 142 van 572 beoordelingen" "
Gastenscore: 6 - Redelijk. 39 van 572 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 572 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 572 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Tim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay at Canal Central. Just be careful with employees who provide incorrect information about excursions and taxi rides. The try to earn money behind the back of the management. And taking a taxi from the hotel is way more expensive then taking an original taxi in front of the hotel. Furthermore we enjoyed our holiday!
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Gilliano suraj orlando

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was gewoon perfect in alle opzichten
6 nachten verbleven in juni 2023
Reactie van Sincerely Guest Relations Team op 3 jul 2023
Dear Gilliano , Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you

10/10 – Uitstekend

Sarah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fijne locatie, lieve personeel. Mooi uitzicht en lekker eten in het restaurant.
12 nachten verbleven in mei 2022
Reactie van Guest Relation Team op 15 jun 2022
Dear Sarah, Thank you for posting your feedback. It is truly rewarding to know that you very much enjoyed your holiday at Canal Central hotel. Your feedback is greatly valued and we hope to see you again soon. Warm regards,

4/10 – Matig

Mohamed

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nvt
3 nachten verbleven in maart 2022
Reactie van Guest Relations Team op 6 apr 2022
Dear Mohamed, We are extremely concerned in reading your review. We would like to request you to share more details on your stay so that we can look into the matter. Please accept our sincere apologies for any inconvenience caused to you. Hope to have you back soon! Sincerely,

2/10 – Ontzettend slecht

Abdeladim

6 nachten verbleven in oktober 2021

10/10 – Uitstekend

Noureddine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
Goed geholpen door het personeel en een dikke 5 sterren naar kingsley van het zwembad aardige gast
11 nachten verbleven in augustus 2021
Reactie van Guest Relations Team op 21 sep 2021
Dear Noureddine, We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon. Warm Regards,

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in februari 2019
Reactie van Guest Relations Team op 15 jun 2021
Dear Valued Guest, Thank you for posting your feedback. It is truly rewarding to know that you very much enjoyed your holiday at Canal Central hotel. Your feedback is greatly valued and we hope to see you again soon. Warm regards,

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Eten was voortreffelijk, personeel echter zeer teleurstellend, meer geïnteresseerd in hun mobiel dan de gasten, zeer langzaam en ongeïnteresseerd
4 nachten verbleven in mei 2021
Reactie van Guest Relation Team op 31 mei 2021
Dear Valued Guest, Thank you for taking time to share your review. We are disappointed to know that your recent stay experience was below average and your expectations weren’t met. Please know that this is not reflective of our usually very high service standards and we have already shared your concerns with our management team, so they can work together on improvements. Once again, thank you for your honest feedback. Should you decide to visit us again, we will be happy to welcome you back. Yours Sincerely,

10/10 – Uitstekend

Adrie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super net hotel met goeie service
1 nacht verbleven in december 2020
Reactie van Guest Relations Team op 4 dec 2020
Dear Adrie, Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us. Our staff sending you best wishes and we hope to see you again soon. Warm Regards, Guest Relations Team

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ontbijt zeer goed en heerlijk uitgebreid. Ook koffie erg goed. Plek aan zwembad was te gering.
5 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
PRIMA GESITUEERD AAN DE CANAL. REDELIJK CENTRAAL TUSSEN OUD DUBAI EN DE MARINA. UITSTEKEND TERRAS AAN HET CANAL. ERG VRIENDELIJK PERSONEEL. GOED ONTBIJT. GEMAKKELIJK OM TAXIS TE KRIJGEN. AAN DE VOORKANT VEEL BOUW ACTIVITEITEN MAAR DAAR HADDEN WE GEEN LAST VAN. EEN TE RUSTIGE / LEGE BAR. GEEN LIVE MUZIEK
6 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ontbijt kan beter.Er was geen yoghurt bij het ontbijt.Soms koude roereitjes
6 nachten verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer proper hotel, topservice en vriendelijk personeel. Een aanrader
3 nachten verbleven in juli 2019
Reactie van Guest Relations Team op 30 aug 2019
Dear Valued Guest, We are delighted to read your great experience at Canal Central Hotel. Thank you very much for recommending our hotel and for your wonderful praises about the service of our experience team. We certainly look forward to welcome you again soon.

 Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional friendly staff who was very accommodating and there to make you feel welcome. Everything was immaculately clean, nice beds and room amenities. The location may seem a bit off but this is not the case. There are plenty of (cheap) taxi's available to bring you to downtown Dubai in 5 mins and the airport is only 20 mins away. Absolute best feature is the lovely pool and the amazing skyline view! ( trust me, you can'y get it anywhere better....not even at the hotspots that advertise their rooftop view) . If there was only one downside it would be the lack of sunbeds at the pool. All sunbeds were 'claimed' at 8am in the morning by putting towels on them by guests ( with people not showing up until 11am) I cannot understand the hotel allows this. We are all paying guest and this behavior of the other guests allowed us to have a pool day only once in the 6 days we stayed. Not what we had in mind..... On our final day we saw they were adding sunbeds to I guess they noticed but it was too late for us.
6 nachten verbleven in april 2019
Reactie van Guest Relations Team op 9 mei 2019
Dear Valued Guest, Greetings from Canal Central Hotel. We would like to thank you for choosing to stay with us during your visit to Dubai. We are glad that you have enjoyed your stay with us. We apologize for the inconvenience caused during your stay.We will do our best to enhance our services in your next visit. We hope to see you soon. Regards,

10/10 – Uitstekend

Faouizi, Antwerpen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Een hele goede hotel, zeker een aanrader. Eten was lekker, nette kamers,aangename personeel.
7 nachten verbleven in april 2019
Reactie van Guest Relations Team op 23 apr 2019
Dear Faouizi, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Canal Central Hotel, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon. Warm regards, Guest Relations Team

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in maart 2019
Reactie van Guest Relations Team op 4 apr 2019
Dear Valued Guest, Thank you for posting your feedback. It is truly rewarding to know that you very much enjoyed your holiday at Canal Central hotel. Your feedback is greatly valued and we hope to see you again soon. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in maart 2019
Reactie van Guest Relations Team op 4 apr 2019
Dear Valued Guess, Thank you for sharing your wonderful review! We constantly provide trainings to the entire team to ensure that we deliver only the highest standards of hospitality. Thank you for your feedback. We look forward to welcoming and delighting you once more Canal Central Hotel. Warm regards,

8/10 – Goed

Lot&Jim, Alphen a/d Rijn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ligging perfekt. Heerlijk als uitgangspunt voor een wandeling langs de Creek. Met de taxi is alles goed bereikbaar. Dichtsbijzijnde metrostation is 30 min. lopen, ook goed te doen. Ondanks dat de inchecktijd pas om 14.00 uur is, mochten wij al om 10.30 uur in onze kamer. Ontbijt was redelijk. Dat je iedere ochtend een crepe en omelet kon laten maken, was zeker een pluspunt. Nadeel was dat veel taxichauffeurs dit hotel niet konden vinden.
6 nachten verbleven in februari 2019
Reactie van Warm regards, op 8 mrt 2019
Dear Lot&Jim, Thank you for sharing your feedback and for choosing to stay at Canal Central. It is truly rewarding to know that you had an enjoyable and memorable stay with us. We also do appreciate that the service of our team has made a very positive impact during your stay. We have noted your concern with regards the locations, rest assure that we will do the needful to address your concern. We hope to see you again soon for another wonderful experience!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede ligging, nieuw (bezoek februari 2019), goede service
4 nachten verbleven in februari 2019
Reactie van Guest Relations Team op 1 mrt 2019
Dear Valued Guest, Thank you for sharing your feedback here and for choosing to stay with us. We are happy to read that you enjoyed our location and personalized services. We look forward to the pleasure of welcoming you back soon! Warm regards,

10/10 – Uitstekend

Dinesh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
12 nachten verbleven in april 2024

10/10 – Uitstekend

mahdi

3 nachten verbleven in maart 2024

10/10 – Uitstekend

Aliaksandr

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely loved staying at this hotel. Located in the city and is close to the Dubai mall and many restaurants! Staff was really nice and place is clean and the rooms also! Highly recommend this hotel!
3 nachten verbleven in februari 2024
Reactie van Guest Relations Team op 27 feb 2024
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,Guest Relations Team

8/10 – Goed

Tolgay

4 nachten verbleven in februari 2024

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid
Asansörler yetersiz asansör gelmesi çok sürüyor , Banyoda musluk su gideri tıkanıyor kahvaltı lezzet kötü ekmek kalitesi düşük yer bulmak zor kahvaltı salonunda bir daha gitmem daha iyi hoteller var o paraya
5 nachten verbleven in februari 2024

10/10 – Uitstekend

JULIO

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente
Muito top!
3 nachten verbleven in februari 2024
Reactie van Guest Relations Team op 27 feb 2024
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,Guest Relations Team

8/10 – Goed

Yew Ping Han

2 nachten verbleven in februari 2024

8/10 – Goed

AHMED

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Sophie Hélène

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bel hôtel agréable et confortable Juste que le métro est trop loin (plus de 30 minutes à pied)
5 nachten verbleven in januari 2024
Reactie van Guest Relations Team op 27 feb 2024
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,Guest Relations Team

2/10 – Ontzettend slecht

Hanako

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5つ星とは思えない、設備に、サービス、雰囲気全て良くなかった。
2 nachten verbleven in december 2023
Reactie van Guest Relations Team op 24 jan 2024
Dear Valued Guest,Thank you for choosing Canal Central Hotel for your stay and for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your visit. Please be assured that addressing our guests' concerns is our top priority.We are committed to taking the necessary actions to enhance our services and ensure a better experience for our guests. We value your feedback and hope to have the opportunity to welcome you again, providing an improved and more enjoyable stay.Best Regards,Guest Relations Team

10/10 – Uitstekend

Sugey, Alajuela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La ubicación genial, buena vista al burj khalifa La habitación excepcional cama grande y confortable Baño super lindo El desayuno es bufete y hay muchísimas opciones Nos dimos cuenta que era 5 estrellas a mitad de estadia y mos uedamos 4 noches mas
3 nachten verbleven in december 2023
Reactie van Guest Relations Team op 27 feb 2024
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,Guest Relations Team

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We stayed there just over a week and the restaurant was poorly managed by the assistant manager who so rude and not guest friendly.
9 nachten verbleven in december 2023
Reactie van Guest Relations Team op 24 jan 2024
Dear Valued Guest,Thank you for choosing Canal Central Hotel for your stay and for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your visit. Please be assured that addressing our guests' concerns is our top priority.We are committed to taking the necessary actions to enhance our services and ensure a better experience for our guests. We value your feedback and hope to have the opportunity to welcome you again, providing an improved and more enjoyable stay.Best Regards,Guest Relations Team

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service
Very unhappy with our stay.
Don’t get the Suite if you would like to have a nice view. It’s sad that you are paying more for a bigger room when in fact a smaller room has better views and for whatever reason the hotel cannot inform you that the pool, bar and restaurant will be closed because of preparation for an event. I am sorry but I am very unhappy about my stay and it’s not acceptable that customers can’t at least be informed that amenities aren’t available during their stay. The concierge was great but the rest was so not worth the money we spent, especially for a 5-star hotel.
1 nacht verbleven in december 2023
Reactie van Guest Relations Team op 24 jan 2024
Dear Valued Guest,Thank you for choosing Canal Central Hotel for your stay and for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your visit. Please be assured that addressing our guests' concerns is our top priority.We are committed to taking the necessary actions to enhance our services and ensure a better experience for our guests. We value your feedback and hope to have the opportunity to welcome you again, providing an improved and more enjoyable stay.Best Regards,Guest Relations Team

8/10 – Goed

Sabrina Gomes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023

10/10 – Uitstekend

Andrea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Llegar es complicado si no vas en taxi, excelente vista a la ciudad
2 nachten verbleven in december 2023

10/10 – Uitstekend

Marwa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice and close area to downtown
5 nachten verbleven in december 2023

10/10 – Uitstekend

André Raphaël

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes Hotel mit nettem, zuvorkommendem Personal und lecker Frühstück. Einziger kleiner Makel ist die etwas laute Musik aus der Poolbar bis spät in die Nacht.
6 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Krunal

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was disappointed with my recent stay at Ramada. The room felt outdated, old. The lighting in the room was quite dim and dingy. The shower was not up to the mark and there was a bad odor coming from the bathroom. Overall, my experience fell short of expectations, making it difficult to recommend this hotel. I would not rate this hotel as a 5 star, I would rate it as a low 1 star. I want Expedia to give me reimbursement for my bad experience , as we paid 27000 INR for 2 night we could have easily spent another 13k and got four seasons , trident or Sofitel and get a real five star experience Do not recommend this place . As the premises need some serious upgrade to call it 5 star
4 nachten verbleven in november 2023

4/10 – Matig

Aiman

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Nice staff with lovely location … Did like : The bed is very bad , not comfortable, firm … I had back and hand pain from the bed … I do not recommend this hotel if you care about the bed … The elevators are small , u may need a long time to find space in the elevators
4 nachten verbleven in november 2023

10/10 – Uitstekend

Davide

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Una struttura alla portata e il personale sempre disponibile
3 nachten verbleven in november 2023

6/10 – Redelijk

Joy

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Decent value
Overall decent stay. + good location and view on the canal and Burj Khalifa the highest building on earth. +friendly staff + Wifi amenities in room 👍 - food not diversify enough - dinner in main restaurant only buffet can’t à la carte.
View from hotel terrasse
7 nachten verbleven in november 2023

10/10 – Uitstekend

Enrico

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in business bay
Great hotel in business bay, all amenties you can expect, great breakfast, nice staff, stunning view even from the elevators
3 nachten verbleven in november 2023

10/10 – Uitstekend

Dilek

3 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Idrisullah

6 nachten verbleven in oktober 2023

10/10 – Uitstekend

Eduardo, Montreal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel next to the canal with a great view of the all attractions… love location, service and the view of the Burj Kallfa is amazing. …
6 nachten verbleven in oktober 2023
Reactie van Guest Relations Team op 11 okt 2023
Dear Eduardo,We are beyond happy to learn that you had a memorable visit with us and that you enjoyed the beauty of our hotel and its surroundings. Our aim to give the best service to our guests were fulfilled by our team. We thank you for recognizing them. You matter most and we make sure that we deliver the best service to you. We all can’t wait to welcome you once again on your next visit soon.Warm Regards,

10/10 – Uitstekend

Olivier

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel vraiment sympa, pas trop loin du centre commercial. Je recommande les yeux fermés
9 nachten verbleven in september 2023
Reactie van Guest Relations Team op 11 okt 2023
Dear Olivier,Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us. Our staff sending you best wishes and we hope to see you again soon.Warm Regards,

8/10 – Goed

Thesha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in augustus 2023
Reactie van Guest Relation Team op 23 sep 2023
Dear Thesha , Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you.

10/10 – Uitstekend

Falah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was perfect
3 nachten verbleven in augustus 2023
Reactie van Guest Relation Team op 23 sep 2023
Dear Falah,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,

10/10 – Uitstekend

Xhino

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
2 nachten verbleven in augustus 2023
Reactie van Guest Relations Team op 23 aug 2023
Dear Xhino,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,

10/10 – Uitstekend

Badar

Amazing experience
Truly amazing experience. While checking in, they offered a complimentary juice which was refreshing as you come in from hot weather. Then I was provided with room earlier than the check in time so went straight into the room which was great in itself. Plus the view you get while going up or down in the lift is just awesome
Exterior view
View from their terrace
Room view
1 nacht verbleven in augustus 2023
Reactie van Guest Relations Team op 15 aug 2023
Dear Valued Guest,We are beyond happy to learn that you had a memorable visit with us and that you enjoyed the beauty of our hotel and its surroundings. Our aim to give the best service to our guests were fulfilled by our team. We thank you for recognizing them. You matter most and we make sure that we deliver the best service to you. We all can’t wait to welcome you once again on your next visit soon.Warm Regards,