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Beoordelingen van Avenue Hotel

4 out of 5
Avenue Hotel
Al Rigga Street, Deira, Dubai

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 150 van 574 beoordelingen" "
Gastenscore: 8 - Goed. 245 van 574 beoordelingen" "
Gastenscore: 6 - Redelijk. 115 van 574 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 574 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 35 van 574 beoordelingen" "

8,0/10

Netheid

7,8/10

Personeel en service

8,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

10 nachten verbleven in oktober 2019

6/10 – Redelijk

Johan, Leiden

Positief: Netheid
Good hotel, but 4 stars?
I’ve stayed at this hotel twice now and both times have been adequate at best. It is a good cheap hotel if you don’t mind the noise and dated rooms. In their defence, I need to mention that the most hindering noise was due to construction works near by at awkward times. But also the local mosk sounds as if it was build right into your room. The sound insulation is rather poor. Most personnel is friendly though pushy. And checking out requires a room check before you are allowed to leave. Also, they do not recognize a returning customer and keep making copies of your passport. The interior of the room is outdated. The bath/shower combination barely works and has cigaret burns. The bed is really hard. The cigaret burns where especially strange since I requested a “non smoking” room. I guess this was a concession I had to make in order to get my room early. Did I mention it was cheap? If you want a cheap hotel than this will be just fine. WiFi works just great and all primary luxuries are included. However, I do not agree with the four star rating. It is located at perfect walking distance from the Metro station. I have been here twice, but I will not return for a third time.
2 nachten verbleven in april 2018
Reactie van Nix op 10 apr 2018
Dear Johan We Thank you for your feedback and appreciate your time taken to review the property. We are considering your points highlighted for mgmt. consideration of where we can improve and rectify the issue Best Regards

8/10 – Goed

Jos, Breda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel in de stad
Binnen 5 a 10 minuten vanaf Dubai Airport. Werd geupgrade naar Executive room, was geweldig. Enige kritiekpunt is dat de gordijnen niet goed sloten en eigenlijk te dun zijn om het goed donker te maken.

8/10 – Goed

Dries, Brussel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel in buurt van metro + oude stad
Kreeg gratis upgrade + zwembad is een must + dicht bij metro + niet duur naar dubai normen

8/10 – Goed

Rob, esch

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
prima locatie, vriendelijk personeel, matige kamer
Ik heb een premium kamer geboekt maar vond de kamer erg karig. De minibar deur viel uit het scharnier toen ik hem opende. Redelijk schone kamer verder. Geen premium echter, vraag me af hoe de standaard kamer er uit ziet.... Dit was geen 4 sterren waard. Hotel ligt wel op handige locatie op 150m van de metro dus heel Dubai is eenvoudig te bereiken. Super vriendelijk personeel!

4/10 – Matig

eduard, delft

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
hotel is minder dan je verwacht
je komt terecht in een achterstandswijk, hotel is niet wat je ervan verwacht. enigste voordeel is de ligging het ligt dichtbij metrostation en hoofdweg, het eten is heel slecht in het hotel, dus niet eten in het hotel maar lekker buiten eten, genoeg winkels daar, overal winkels. sportzaal is ook slecht, heel klein.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
schone kamers
heerlijk hotel, goede service. Locatie prima dicht bij metro station

6/10 – Redelijk

Anja, Hazerswoude

Positief: Personeel en service
leuk hotel vlakbij metrostation All Rigga
Het was een leuk maar wel wat gedateerd hotel. Was verder schoon. Wij hebben gebruik gemaakt van het ontbijt waar elke dag hetzelfde assortiment werd aangeboden. Dit zou wat ons betreft wat gevarieerder mogen. Hotel ligt op 200m van het metrostation wat het erg prettig maakt om overal heen te reizen. Supermarkt zat zo goed als naast ons. Wij hebben het naar ons zin gehad.

8/10 – Goed

Bastiaan van Zanten, Laakdal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

anthony

value for money
close to metro ; just 200 metres away. internet not free wifi not available.

8/10 – Goed

Jo, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Het Manhatten Avenue Hotel in Deira, Dubai
Het hotel ligt in de directe omgeving van restaurantjes, winkels, metro en bus. Enig minpunt is dat er voor de veiligheid van de gast geen raam of balcondeur open mag. Laat bij vertrek naar de luchthaven niet bellen voor een taxi vanuit het hotel. Stop zelf een taxi langs de weg en je betaalt veel minder. Ze rijden op en af.

10/10 – Uitstekend

Pim, Eibergen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel, boek deze zeker voor onze volgende reis
Samen met mijn dochter heb ik 12 dagen in dit hotel overnacht, een heel leuke tijd gehad in Dubai en het hotel is echt prima, nette kamers, 2 leuke clubs met live muziek, vriendelijke mensen, zeker een aanrader. Dagelijks gratis shuttle bus naar het strand en een heerlijk zwembad op het dak.

8/10 – Goed

Dennis, east hills

Positief: Netheid, personeel en service
Good
3 nachten verbleven in maart 2024
Reactie van Michelle op 2 apr 2024
Dear Guest, Greetings from Avenue Hotel Dubai!Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours,Michelle David Director of Sales & Marketing Avenue Hotel DubaiM: +971564014530E: dos@avenuehoteldubai.com

8/10 – Goed

MONDHER

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bel albergo e vicino ai mezzi di trasporto. Grazie al personale del albergo e soprattutto a Ahmed egiziano.
5 nachten verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Peter

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023

8/10 – Goed

Aidin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a nice hotel. Staff are friendly and helpful. It’s clean. Considering the price, it’s a great place.
6 nachten verbleven in februari 2023
Reactie van Michelle David op 16 mrt 2023
Dear Aidin, Greetings from Avenue Hotel Dubai!Thank you for choosing Avenue Hotel Dubai as your preferred destination and for the wonderful feedback. We are glad to know that our staff has left no stone unturned in making your stay the more comfortable and enjoyable. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours,Michelle David Director of Sales & MarketingAvenue Hotel Dubai

6/10 – Redelijk

Chia Cheng

1 nacht verbleven in december 2022
Reactie van elmer op 17 jan 2023
Thank you for Your Review

8/10 – Goed

Mikko

9 nachten verbleven in december 2022

6/10 – Redelijk

Walter

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Sehr zentral gelegen, nahe der Metro
6 nachten verbleven in oktober 2022
Reactie van Michelle David op 4 nov 2022
Dear Walter,Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.Sincerely, Michelle David Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

10/10 – Uitstekend

Faraz

1 nacht verbleven in september 2022
Reactie van Michelle David op 4 okt 2022
Dear Faraz,Greetings from Avenue Hotel Dubai!Thank you for choosing Avenue Hotel Dubai as your preferred destination and for the wonderful feedback. We are glad to know that our staff has left no stone unturned in making your stay the more comfortable and enjoyable. We will strive to offer you a better customer service experience in reinventing ourselves and would prefer to leave us with joyous memories. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours,Michelle David Asst. Director of Sales & MarketingAvenue Hotel Dubai " We Care because you are our Priority”

10/10 – Uitstekend

Shimizu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2022

10/10 – Uitstekend

wajdi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lilke the hotel and very quite and safe
3 nachten verbleven in juli 2022
Reactie van Michelle David op 3 aug 2022
Dear Wajdi, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours, Michelle David Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

6/10 – Redelijk

Samir

9 nachten verbleven in mei 2022
Reactie van Michelle David op 7 jul 2022
Dear Samir, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours, Michelle David Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

6/10 – Redelijk

Nasir

Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2022
Reactie van Michelle David op 7 jul 2022
Dear Nasir, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours, Michelle David Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

4/10 – Matig

Martin

4 nachten verbleven in mei 2022
Reactie van Michelle David op 7 jul 2022
Dear Martin, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours, Michelle David Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

10/10 – Uitstekend

Mohamed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2022
Reactie van Michelle op 2 jun 2022
Dear Mohamed, Greetings from Avenue Hotel. Thank you for having taken your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle David Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

2/10 – Ontzettend slecht

Andres

2 nachten verbleven in maart 2022
Reactie van Michelle David Menor op 5 apr 2022
Dear Andres, Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

8/10 – Goed

Saleh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
فندق ذو مستوى جيد
فندق جيد ذو موقع ممتاز، قريب من محطة المترو والمطاعم والمسجد. كذلك ليس ببعيد عن مجمع الغرير. يعيبه عدم وجود مكان لتوقف التكسي مما تضطر للذهاب الى الشارع الرئيسي.
3 nachten verbleven in maart 2022
Reactie van Michelle David Menor op 5 apr 2022
Dear Saleh, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

10/10 – Uitstekend

Ala

1 nacht verbleven in januari 2022
Reactie van elmer op 22 jan 2022
Thank you so much for patronizing our hotel and thank for staying with us.

10/10 – Uitstekend

AHMED

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vacation trip couple
Checking-in & out and staffs are really helpful and room is good but needs to be upgraded. Also balcony needs to re design to use. The location is really the best and can find walkable distance cafe & restaurants. Also the shopping malls. Overall the staying is really good and recommend this place
6 nachten verbleven in januari 2022
Reactie van Michelle David Menor op 27 jan 2022
Dear Ahmed, Greetings from Avenue Hotel. Thank you for having taken your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

2/10 – Ontzettend slecht

Byron

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible House Keeping
My pillows and bed linens had horrible body odors. The management moved me to another room. The towels had the same body odors along with the seating in the room room that I was moved to. I had a 10 day reservation. I checked out due to horrible house keeping
10 nachten verbleven in januari 2022
Reactie van Michelle op 27 jan 2022
Dear Byron, Greetings from Avenue Hotel Dubai! Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. We hope to resolve this to your benefit and earn you back as a customer. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

10/10 – Uitstekend

Lucineia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Incrivel
7 nachten verbleven in december 2021
Reactie van Michelle David Menor op 3 jan 2022
Dear Lucineia, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

8/10 – Goed

Mark

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good overall, nights are noisy from outside traffic etc, and curtains not light blocking
1 nacht verbleven in december 2021
Reactie van Michelle David Menor op 7 jan 2022
Dear Mark, Greetings from Avenue Hotel Dubai! Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

8/10 – Goed

Jon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I think the rooms have been updated in the last couple of years. This is my second stay this year and the room had plenty of light, was clean, and the internet worked well. The location is good. There are lots of groceries and restaurants nearby and Reef Mall and Al Gauraud (Sp?) Mall are within a 10 to 15 minute walk. There is a good bar with a very talented Philippino band on site also. This is a pretty good hotel.
1 nacht verbleven in december 2021
Reactie van Michelle David Menor op 3 jan 2022
Dear Jon, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback from the Facilities, Outlets in the Hotel, comfort & cleanliness of the Rooms and the customer service provided. These Positive Feedback will motivate us to serve you better and hope to see you soon again. Sincerely, Michelle Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority"

10/10 – Uitstekend

Mohammed

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a good stay, thanks
4 nachten verbleven in november 2021
Reactie van Michelle David Menor op 7 dec 2021
Dear Mohammed, Greetings from Avenue Hotel. Thank you for having taken your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

6/10 – Redelijk

Ricky

Zakenreiziger
Positief: Personeel en service
Good location, and good service
5 nachten verbleven in september 2021
Reactie van Michelle op 9 nov 2021
Dear Ricky, Greetings from Avenue Hotel Dubai! Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall your are satisfied with the facilities and services at Avenue Hotel. it is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback for the satisfaction of the Hospitality and the customer service provided during your stay. These will encourage us to serve you better and hope to see you soon again. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”.

8/10 – Goed

Jon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They may have updated the rooms. A year ago I was here and there was trouble getting hot water and wifi. Now that was fine. The room was comfortable and clean. The location is good with a couple of malls, Reef and Al Ghura(?) within walking distance and lots of stores in between. Good entertainment in the Manila21 club on the second level. Overall a pretty good stay for the price.
2 nachten verbleven in oktober 2021
Reactie van Michelle op 9 nov 2021
Dear Jon, Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall your are satisfied with the facilities and services at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback for the satisfaction of the Hospitality and the customer service provided during your stay. Indeed the Hotel is located in the Prime Location and it has easy access to Malls, Metro and to many stores. These will encourage us to serve you better and hope to see you soon again. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nothing to complain
Very nice stay. I’d been even upgraded to the best room. Staff was friendly and efficient
1 nacht verbleven in oktober 2021
Reactie van Michelle op 9 nov 2021
Dear Guest, Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback from the Location of the Hotel, recommendation, Cleanliness of the Rooms and the customer service provided that encourages us to serve you better. We’d love to continue providing great service to awesome guest like you. Our goal is to continue offering a quality service and your review could greatly help us to continue doing so.We look forward to see you again soon. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”.

2/10 – Ontzettend slecht

Basim

24 nachten verbleven in september 2021
Reactie van Michelle op 9 nov 2021
Dear Basim, Greetings from Avenue Hotel. Thank you for having taken your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and the service of the Hotel. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”.

2/10 – Ontzettend slecht

AHMED

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid!
Poor service, management, run down condition, worn-out towels! so gross! I'm ashamed I stayed here for 4 nights I had a prepaid stay. A Trap! Zero stars! I won't share the pics let's just leave it at that.
4 nachten verbleven in september 2021
Reactie van Michelle David Menor op 7 okt 2021
Dear Ahmed, Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. Your helpful comments are much appreciated. Your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

8/10 – Goed

Sean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Fine - Visit rules a bit Prison-like
Room was large and clean. Hotel a but dated but in good condition and clean. I didn't like the prison-like requirements of demanding ID from anybody you wanted to go back to your room, even for a drink ! It's very controlling and you don't see it in many other hotels - suggests it's a down-market clientele. Didn't like the fact that the hotel does not regard you as able to trust your own invited visitors. For this reason i will not use it again
1 nacht verbleven in juli 2021
Reactie van Michelle op 6 sep 2021
Dear Sean, Greetings from Avenue Hotel Dubai! Thank you very much for taking the time to write a review that help us improve our services at Avenue Hotel. Thank you very much for the kind words while we sincerely apologize if during your stay you have faced some difficulty in the room concerning the procedures these days. We have to make sure that all visitors are able to meet all the requirements for the safety of our guest. We’d love to continue providing great service to awesome guest like you. I wish you can notify me on your next come back so we can do something during your stay. We look forward to see you soon. Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

10/10 – Uitstekend

Jassim

1 nacht verbleven in juni 2021
Reactie van Michelle David Menor op 8 jun 2021
Dear Jassim, Greetings from Avenue Hotel Dubai! Thank you for the kind words, Jassim! I really appreciate you taking out the time to write a review that help us improve our services and this will inspire our staff in the Hotel to serve our guest better. We’re so happy to hear that overall you’re satisfied with the service provided during your stay with us. Would you mind sharing with your friends who too? We’d love to continue providing great service to awesome guest like you. Our goal is to continue offering a quality service and your review could greatly help us to continue doing so. We look forward to see you soon. Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

8/10 – Goed

KHALED AHMAD

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2021
Reactie van Michelle David Menor op 8 jun 2021
Dear Khaled, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

6/10 – Redelijk

Noe

5 nachten verbleven in mei 2021
Reactie van Michelle David Menor op 8 jun 2021
Dear Noe, Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

6/10 – Redelijk

Mohammad

2 nachten verbleven in februari 2021
Reactie van Michelle David Menor op 5 apr 2021
Dear Mohammad, Greetings from Avenue Hotel. Thank you for having taken your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

8/10 – Goed

Johnver

1 nacht verbleven in februari 2021
Reactie van Michelle David Menor op 5 apr 2021
Dear Johnver, Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback and the customer service provided. These Positive Feedback will motivate us to serve you better and hope to see you soon again. Sincerely, Michelle Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a good stay in general, good hotel, good stuff
1 nacht verbleven in februari 2021
Reactie van Michelle David Menor op 22 feb 2021
Dear Guest, Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services at Avenue Hotel. it is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback from the the customer service provided. These Positive Feedback will motivate us to serve you better and hope to see you soon again. Sincerely, Michelle Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

10/10 – Uitstekend

MANUEL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avenue Hotel is a Very good one
5 nachten verbleven in december 2020
Reactie van Michelle op 30 jan 2021
Dear Manuel, Greetings from Avenue Hotel Dubai! Thank you for choosing Avenue Hotel as your preferred destination. It is our endeavor to constantly reinvent ourselves and to exceed the expectations and extremely heartening to know that our team members have contributed considerable efforts in making your stay the comfortable one. Our team is overjoyed with your recognition of their genuine warmth and efficiency. We shall take necessary measures on certain points and will strive to make your next stay even more memorable. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. " We Care because you are our Priority” Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai

2/10 – Ontzettend slecht

PeterWilcoxson, Deira Dubai

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Avenue hotel has always been my “goto place” when visiting Dubai, always have a great time in Manila21 bar. However.... Reception check in on Tuesday 1st Dec was the worst customer service I have EVER experienced. Rude manager. I had booked via Expedia and they would not honour the booking, stating the price wasn’t available due to Expedia using another site to get the best available price. Told me If I wanted a room I would have to pay directly for a room at a “well overstated” price. Lucky for me, after 10 mins arguing as I had already paid and had confirmation he honoured the booking. Like I said, always use Manila21 bar at this hotel and also stayed previous with no issues. Sad to say, I won’t be staying again, customer service is key especially in these hard times. Special thanks go to Mr Numan, extreamly friendly and courteous at all times and to the band and staff in Manila21 - Hazel, Anne, Krissa, Joven, William, Mark, Kiko, Anton.
1 nacht verbleven in november 2020
Reactie van Michelle op 6 dec 2020
Dear Peter, Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”.