Receptie

Beoordelingen van Sai Sea City Hotel

2.5 out of 5
Sai Sea City Hotel
No 27,40th Lane, Marine Drive, Wellawatte, Colombo

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 7 van 74 beoordelingen" "
Gastenscore: 8 - Goed. 21 van 74 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 74 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 74 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 74 beoordelingen" "

6,6/10

Netheid

6,6/10

Personeel en service

6,0/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Nathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location near beach
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Riflan

2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Ruwan

Service bad
1 nacht verbleven in maart 2023

10/10 – Uitstekend

soori

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value for money
3 nachten verbleven in februari 2023

6/10 – Redelijk

Thevarasa

2 nachten verbleven in oktober 2022

4/10 – Matig

Noga

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Misleading description. No amenities.
None of the amenities advertised our present. None. I am recovering from nerve damage so it’s quite difficult for me to walk. I chose this location because the description mentioned a restaurant onsite and wifi in the room. They offer neither. They don’t even have coffee and tea in the common area. They were clearly very happy to provide whatever service they were able to provide. Unfortunately the amenities that they advertise are not there. The hotel shares that the reasn for the lack of amenities is Covid. While I’m sure that that is the case, the description needs to be updated. When I appeal to hotels.com to refund me so I could rebook somewhere else they gave me a lot of resistance and just did not support me at all. If I was to have left it would’ve been a total loss of the money for the reservation. I’m disappointed in the hotel as well as hotels.com. I will say though the hotel has the absolute best view of the sea and seen in the whole city. It’s beautiful to see the sunrise and the sunset!
7 nachten verbleven in februari 2022

2/10 – Ontzettend slecht

Yusuf, San Francisco, USA

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sai Sea City Hotel is a thug. A thief. They charged full price for 10 nights, then sent a note that they are cancelling reservation due to over booking and will refund the amount. They never refunded any amount. I booked elsewhere, once I received a note from Sai Sea City Hotel about the over-booking and the cancellation, but still got charged. Sai Sea City Hotel is a Thief. A Thug.
9 nachten verbleven in augustus 2019

8/10 – Goed

Nagaratnam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juli 2019

10/10 – Uitstekend

Nagaratnam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
fornøyd
servicekvalitet og renhet
6 nachten verbleven in juli 2019

8/10 – Goed

Nagaratnam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotellet er rent,ansatte er vennlig,rimelig pris
5 nachten verbleven in mei 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
部屋に冷蔵庫無し 頼むと追加料金1日1000ルピー❌5日支払わされた タオルは古く 椅子ベッドはボロボロ ガイドはフロントまで部屋には入れず 出かける時は必ずキーはフロント預ける
5 nachten verbleven in december 2018

2/10 – Ontzettend slecht

PRASHANTh, Colombo srilanka

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Facilities mentioned in booking not available in the room, TV wasn't working, room too small. I booked double bed room but they offered single bed. I am not satisfied with overall
1 nacht verbleven in september 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Isolated and run down establishment
This hotel is 10 kilometers from the city. It is indeed on the beach but the hotel photos conveniently miss the train line separating the two. Trains come through regularly so noise is an issue. Missing bedside lamp globes, a main light that strobed when switched OFF and a door lock that fell off complete the picture. Best avoided.
2 nachten verbleven in mei 2018

6/10 – Redelijk

Guruparan

Negatief: Personeel en service
3 nachten verbleven in mei 2018

8/10 – Goed

kav, toronto

Positief: Personeel en service
Value for the dollar
Excellent breakfast and staff. Rooms need to be a bit more maintained. I had stayed here three years prior and this time felt it hadnt been maintained. But never the less good location and reasonable price.
2 nachten verbleven in maart 2018

8/10 – Goed

Suganthini

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
5 nachten verbleven in januari 2018

8/10 – Goed

SIN, SAITAMA,JAPAN

Positief: Netheid, personeel en service
海が目の前に見えるホテル
名前の通り海が目の前に見えるホテルで雰囲気が良いです。このホテルは海側の部屋は景色がとても良いですが、鉄道が近く列車が通ると少しうるさいです。ホテルの位置はスーパーも比較的近く便利です。
15 nachten verbleven in januari 2018

2/10 – Ontzettend slecht

RAUNAK

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

4/10 – Matig

Hamenus.., Maldives.

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not worth it..
The pictures while booking and the real place does not match. The towels, bed sheets torn. Very very old. Not worth what they are asking.
Ceiling..
Door bell.
Towel.
Towel.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
VERY BAD AND ugly hotel. Very little room can open
VERY BAD AND ugly hotel. Very little room can open bags

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

2/10 – Ontzettend slecht

MUSA

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awful place
First, rude and unhelpful front desk man. Second, it's located in the middle of nowhere. There's a beach nearby but you need to risk your life crossing through several rail tracks. Third, there's terrible Internet connection, and it's not possible to get laundry or food. Fourth, if you're above average in height, their 'queen' size bed will be too small for you.

4/10 – Matig

Sabu, 東京

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
目の前が海なのは素敵でした
クーラーが壊れてて使えなく ファンだけだし、冷蔵庫も無くて酷かったです。 目の前が海なのは素敵ですが、落ち着いてすごせないですね。

10/10 – Uitstekend

Enrique, Mexico

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enrique
Buen hotel solo para dormir esta un poco descuidado pero aceptable, los tipos de la recepcion son buena vibra y te ayudan en todo

4/10 – Matig

Guen, Rennes

Negatief: Netheid, comfort kamer
Bruyant
Certes hôtel avec vue mer, mais avec la voie de chemin de fer et une route très passante entre... Et avec très mauvaise isolation phonique. Personnel agréable et accueillant mais propreté de la salle de bain plus que moyenne. Hôtel loin de tout (gare et bus), même pour un hôtel de transit.

6/10 – Redelijk

Henrik

Negatief: Netheid, personeel en service
You get what you pay for.
There were ants in our bed, the toilet was dirty, I ordered fried eggs for breakfast, got raw eggs. Wi-fi only works in the reception area. Except for that. It was ok.

2/10 – Ontzettend slecht

VIMALANATHAN, Canada

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never ever
Please don't

10/10 – Uitstekend

bjørn, Danmark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lækkert

8/10 – Goed

kemji, 横浜

Positief: Personeel en service, comfort kamer
Sea view.
従業員の方はとてもフレンドリーでした。 目の前は線路と海です。 設備は古いがよく手入れしてあります。

6/10 – Redelijk

James, S

Positief: Netheid, comfort kamer
Close to the train station
Clean and recently renovated. Nice enough to stay in. Close to centre of town.

6/10 – Redelijk

Geverifieerde reiziger

nice enough hotel we were however abit annoyed that they wanted $20 to check in an hour early when there was lots of empty rooms and we had just flown for 15 hours no sleep we have not experienced worldwide that strictness on check in before.is a little noisy at night as on the coast road and a long walk to any sights or restaurants I would recommend staying in the north fort area

6/10 – Redelijk

Arvind K, London

Positief: Personeel en service
Value for money
The location is nice and staff helpful, however wifi does only work in lobby, I believe wifi must work in room, and AC is not that great in summer months, considering price we paid and were allotted sea view rooms, this is still value for money

6/10 – Redelijk

Vinoth, London

Positief: Personeel en service
Negatief: Comfort kamer
Managable
No wifi in de room... Works only in lobby... And standard room is w/ac... Other than that is alrite

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Fint til prisen
Enkelt overnatning efter ankomst. Meget venlige og hjælpsomme.

8/10 – Goed

Sigrid, Bremen/ Deutschland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nähe zum Meer
Die direkte Nähe zum Meer hat mir sehr gut getan nach dem langen Flug aus Deutschland. Das Hotel war gepflegt und weltoffen.

6/10 – Redelijk

Lihal, Rockville,MD

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
It was an okay stay.
First of all the staff is very good. But the front desk manager does not know how to treat and speak to customer (sumugan). He is very rude. The bathroom is not clean enough and smells. The tea cups are washed in the bathroom sink which should not be done. For a double room there is only 1 AC which is not enough. We stayed 8 days, we did not have a TV until the 6th day because they did not set up the network. I don't know how they even got 2.5 stars.

4/10 – Matig

Tim, UK

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Close to the sea for a refreshing breeze.
The area is ok for food with a mix of different restaurants , from get your finger in to some thing with a little more refined. The hotel is a bit poor , over prised for what you get, but that seems to be the nature of Sri Lanka. Tourists get a rough deal in my opinion .

8/10 – Goed

Velliyarachal, Chennai

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Hotel Sai Sea City
Good property on the Marine Drive. Maintenance is an issue as almost right through our stay we had to call for help as the TV was not working .Found it strange that a guest has to collect his quota of drinking water from the reception. Unprofessional staff

8/10 – Goed

Pekko

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel sympa mais mam placé
Hotel sympa qui offre tout le confort possible avec wifi uniquement a la réception, malheureusement un peu cher et loin du centre de colombo Point positif proche du train Point négatif peu de restaurant digne dans les alentours

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly staff
Friendly staff . Clean rooms . Closed to town. Close to the sea

6/10 – Redelijk

Jerry, Alaska

Verify what you are paying for.
Room was OK. Internet available only in lobby. What was a good deal became a not so good deal when I was billed for the breakfast and was led to believe the room came with a breakfast. Hot water was not always there. The upside: the breakfast was varied and tasty, but the service was not focused and left you wondering. Talked with another guest and she mentioned this is what they do and she had stayed there many times.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Debbie, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Polite staff. A bit away from Colombo train station but the location was good for us - close to the sea. Our sea view room was clean and the bed was comfy. The bathroom was okay. The room was small and with the over-sized wardrobe it felt crammed. There was some drilling and banging going on in the hotel all day which was rather noisy. Overall its a nice place.

2/10 – Ontzettend slecht

Srivatsa Ray, New York

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible customer service; AC not working
I arrived late at night. I emailed the hotel asking for a airport pickup - which they gladly obliged for a fee. Thats where the positives end. I arrived at the hotel close to midnight and the night duty front desk dude sat there staring at me for a moment - before asking the guard to unlock the door. He did not seem to take an ounce of interest and I did not feel welcomed. The AC in my room did not work at all and I got no sleep. When I mentioned the same, he said to give it some time. All night long, the AC never cooled the room at all. When I mentioned it to the morning staff, they were apologetic - but made no effort to make any amends to put a smile on my face. Will never stay again.

6/10 – Redelijk

Copia, London

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
On a budget? This will do you nicely!
This hotel was fine, and served it's purpose - I was in Colombo for a few days and needed a base to go out and see the city. The rooms were clean, and a were a decent size. A few things worth pointing out to future visitors- it's quite a way from the centre of Colombo, as in, it's probably too far to walk (especially In the heat). As long as you don't mind catching local transport (bus, train or tuk tuk), it's easy enough to get in to the main area - all very cheap to get around. The hotel is also quite noisy, if you're a light sleeper maybe look for somewhere away from the train tracks (which run along the shore front, basically the length of Marine Drive), as the service starts at approx 4:30am, and goes till 11pm - and the train drivers are not shy in using their horns!! The staff who worked there (porters, housekeeping and security) were all lovely, always friendly and smiley; it's just the management (reception) who seemed a little disinterested and that you were almost a burden when you required assistance! I hope I haven't been too negative in this review, it's was a nice hotel for a budget. I would recommend this hotel to my friends should they be in the area.