Ontbijt, serveert lunch, diner, lokale gerechten, openlucht dineren

Beoordelingen van Hotel Villa Sonia

4 out of 5
Hotel Villa Sonia
Via Porta Mola 9, Taormina, Castelmola, ME

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 242 van 462 beoordelingen" "
Gastenscore: 8 - Goed. 174 van 462 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 462 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 462 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 462 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Stijn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
12 nachten verbleven in april 2022

8/10 – Goed

Erik

Reisde met partner
Positief: Netheid
Prachtige locatie en super uitzicht. Het is wel een rit naar het hotel toe dwars door Taormina. Wij waren in het naseizoen, en we merkten dat personeel wat minder behulpzaam was. Bv lang wachten als je koffie bestelt e.d.. receptie was wel heel vriendelijk.
7 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooie locatie, prachtige ligging. Wijzelf vonden de pizza's uit het restaurant geen toppers, hadden in het land van de pizza toch wat meer (smaak) verwacht, helaas.
1 nacht verbleven in september 2019

8/10 – Goed

Dirk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel
Jammer dat we geen uitzicht hadden op de bergen maar voor de rest een zeer goede plaats om te logeren. Is wel een eindje rijden en de weg ernaar toe, is avontuurlijk ;-) Lekker ontbijt. Parkeren 7 euro per nacht
1 nacht verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was wel een hele onderneming om de locatie te bereiken (veel haarspeldbochten), maar het uitzicht op de Etna maakte dit de moeite waard!
3 nachten verbleven in juli 2019
Reactie van VILLA SONIA op 6 sep 2019
Dear Guest, Thank you very much for your opinion. We really appreciate it, and we look forward to welcoming you back to our hotel next time. Thank you very much again and hope to see you soon! Kind regards, Giuseppe Intellisano

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were totally surprises by the amazing view at the Etna. So wonderful. The room was very beautyful to. We were not very impressed by the food in the restaurant at dinnertime.
1 nacht verbleven in april 2019
Reactie van Giusepep Intelisano op 1 mei 2019
Dear Guest, Thank you so much for your opinion. We appreciate it, because we can improving our quality of service. Thank you again and see you soon. Kind regards, Giuseppe Intelisano General Manager

8/10 – Goed

Niels, Duiven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel, uitgebreid ontbijt! Prachtig uitzicht over de Etna vanaf onze kamer. We hadden geluk met ons ruime terras voor onze kamer. Nadeel was dat de airco na 2 dagen niet goed meer werkte. Verder top! Vriendelijk personeel, erg rustig, zwembad was nooit druk.
7 nachten verbleven in juli 2017

8/10 – Goed

Robert, Den Haag

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schitterende locatie
Mooi hotel op de rotsen gebouwd met een geweldig uitzicht richting de Etna. Goede kamers, redelijk ontbijt (alleen de koffie niet echt geweldig), goede service en parkeren mogelijk voor €5,- per dag. Auto wordt zelfs voor je weggezet. Ontbijten deden we binnen wat jammer is met zo'n uitzicht maar er zaten teveel wespen. Ook een anti muggenspray is geen overbodige luxe in de zomer hier. Het dorpje Castelmola ligt schitterend met een aantal geweldige goede restaurantjes op loopafstand. Taormina is per auto of bus in 10 minuten te bereiken. Ook het het hotel een shuttleservice naar Taormina en het strand. We waren helemaal verliefd op dit gebied en zullen hier zeker terugkomen of zo weer kiezen voor Villa Sonia.

10/10 – Uitstekend

Frank, België

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4-sterren hotel aan een uitzonderlijke prijs
Het hotel ligt op 200 meter van het centrum van Castelmola. Er zijn talrijke busverbindingen naar Taormina. Het hotel heeft ook een gratis busdienst naar het centrum (3x per dag) en een betalende shuttle (7.5 per persoon) naar het strand. Uitstekende service : een verkeerde boeking werd zonder kosten rechtgezet en we kregen zelfs een upgrade (kamer met zicht op de Etna)

10/10 – Uitstekend

Stefanie, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect holiday
Very nice hotel in a quiet area located in the mountains. From the nice balcony, but also the pool and the restaurant you have an amazing view on the vulcano etna. The hotel staff is exceptionally friendly and helpful. The room was nicely decorated and we felt directly comfortable. In comparison to other hotels, the breakfast was rather modest, anyhow it was sufficient. The hotel is far away from everything, which was perfect for us, since it was absolutely silent and peaceful. Anyhow, a rental car is definetly necessary. The village Taormina is easy to reach and Catania/ Messina/ Etna is all reachable within an hour. Definetely absolutely recommended hotel.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotels, op rustige plek in Sicilie!
Een prachtig gelegen hotel met goed geairconditionede kamers (ook in juli koel genoeg), vriendelijk personeel en een heerlijk terras met Etna-uitzicht waar we 's ochtends ons ontbijt hadden. Het zwembad ligt aan dit terras, er zijn voldoende ligstoelen. Enige minpunt is dat de pool bar niet zo goed bemenst wordt. Castelmola is verder een prachtig nog authentiek dorp, zo'n 600 meter boven Taormina. 's Avonds zijn er voldoende restaurants om heerlijk te eten. De autorit vanuit Taormina naar Castelmola gaat over een steile (geasfalteerde) weg en duurt ongeveer 20 minuten. Er rijdt elk uur een bus (€2 retour Castelmola-Taormina) maar een huurauto is wel aan te bevelen (parkeerplek vlakbij hotel Sonia is €4 per dag).

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Maria-Victoria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very beautiful place, well kept. Nice and friendly staff
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Josef

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir haben uns sehr wohlgefühlt. Das Hotel ist abenteuerlich in den Felsen von Castelmola integriert. Die Aussicht auf den Ätna möchte ich durchaus als spektakulär bezeichnen. Das Personal ist überaus freundlich und hilfsbereit. Ein Gratistransfer nach- und von Taormina wird 2 x täglich angeboten. Wir empfehlen bei Bedarf einen Parkplatz zu buchen. Einziger Kritikpunkt, das Frühstück ist eher bescheiden und das Brot (ortsüblich) eine Zumutung. Trotzdem: UNBEDINGT HINFAHREN!!!
4 nachten verbleven in april 2024

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great historical location. Friendly staff, Francesco is very knowledgeable in local history.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Silvia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Giuseppe Intelisano General Manager op 11 apr 2024
Dear Silvia,Thank you for taking the time to share your review. We are delighted to hear that you enjoyed the beautiful view during your recent experience with us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future.Warm regards,Giuseppe

10/10 – Uitstekend

massimiliano

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Giuseppe Intelisano General Manager op 13 nov 2023
Grazie mille per la vostra valutazione perfetta! Siamo estremamente felici che il vostro soggiorno abbia ricevuto un punteggio così positivo. Speriamo di darvi nuovamente il benvenuto nel nostro hotel in futuro. Se avete ulteriori commenti o richieste, siamo qui per voi. Grazie ancora per la vostra preferenza e la vostra valutazione entusiastica!Cordiali saluti,

10/10 – Uitstekend

PATRICK

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful View
1 nacht verbleven in oktober 2023
Reactie van Giuseppe Intelisano General Manager op 21 okt 2023
Dear Patrick,Thank you for taking the time to share your review. We are delighted to hear that you enjoyed the beautiful view during your recent experience with us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future.Warm regards,Paolo

10/10 – Uitstekend

Basil

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Giuseppe Intelisano General Manager op 21 okt 2023
Dear Basil,Thank you for your outstanding rating! We are thrilled to receive a perfect 10 out of 10 from you. Your feedback is greatly appreciated, and we're delighted to know that you had a fantastic experience with us.If you have any additional comments or suggestions, please feel free to share them. We look forward to the opportunity of serving you again in the future.Best regards,Paolo

10/10 – Uitstekend

Frode

1 nacht verbleven in oktober 2023
Reactie van Giuseppe Intelisano General Manager op 13 okt 2023
Dear Frode,We sincerely appreciate your outstanding review and your generous rating of 10 out of 10 for your recent stay at Hotel Villa Sonia. Your positive feedback is truly valued, and we are delighted to know that your experience with us exceeded your expectations.Our team at Hotel Villa Sonia is committed to providing our guests with exceptional service and a memorable stay, and it's gratifying to hear that we succeeded in making your visit enjoyable.Your kind words serve as a motivation for us to maintain our high standards and continue to offer a superior guest experience. We look forward to welcoming you back in the future and providing you with another exceptional stay.Once again, thank you for choosing Hotel Villa Sonia for your accommodation, and for taking the time to share your feedback. If you have any further comments or suggestions, please do not hesitate to reach out to us. Your satisfaction is of utmost importance to us.Warm regards,General Manager, Hotel Villa Sonia

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a beautiful villa. The staff was helpful friendly if I return to Sicily I’ll be sure to stay at Villa, Sonia.
4 nachten verbleven in september 2023
Reactie van Paolo op 30 sep 2023
Dear Joseph,Thank you for taking the time to leave us such a lovely review. We're thrilled to hear that you had a wonderful experience during your stay at Villa Sonia. Our team takes pride in providing exceptional service, and it's great to know that you found our staff helpful and friendly.We would be delighted to welcome you back to Villa Sonia if you decide to return to Sicily. Please don't hesitate to reach out to us if you have any further questions or if there's anything else we can assist you with.Warm regards,PaoloVilla Sonia Management Team

10/10 – Uitstekend

Steen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejlig oplevelse - skøn beliggenhed
To overnatninger på skønt hotel - særlig beliggenheden er helt uovertruffen med panoramaudsigt mod Etna og med beliggenhed i den skønne bjergby Castelmola, som ligger 5-600 m på en klippetop over vandet og Taormina. Kan kun anbefale dette hotel på det kraftigste.
Udsigt fra værelse mod Etna
Mod kysten
Om natten
2 nachten verbleven in september 2023
Reactie van Paolo op 30 sep 2023
Dear Steen,We are sincerely grateful for your wonderful review following your two-night stay at our exquisite hotel. It's truly heartwarming to learn that you had such a remarkable experience, and we greatly appreciate your kind words.Our unique location, perched on the cliff-top of the picturesque mountain village of Castelmola with its panoramic views of Mount Etna and the sea, is indeed one of our most cherished attributes. We are thrilled that you found it to be unparalleled.Thank you for recommending our hotel so highly. It means the world to us. We look forward to the possibility of welcoming you back in the future, and should you need any further assistance or have any special requests, please do not hesitate to reach out to us.Warmest regards,Paolo[Hotel Name] Management Team

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel has an amazing view of Mt Etna. The staff are very friendly and we enjoyed our dinner in the Caverna restaurant.
1 nacht verbleven in september 2023
Reactie van Paolo op 30 sep 2023
Dear Deborah,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at our hotel and appreciated the spectacular view of Mount Etna.Our team takes pride in providing a warm and friendly atmosphere, and we're pleased to know that you found our staff to be welcoming. It's also wonderful to hear that you had a memorable dining experience at our Caverna restaurant.Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future. If you have any further comments or if there's anything specific you would like to share, please don't hesitate to reach out.Warm regards,PaoloManagement Team

8/10 – Goed

AnneMette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great mountain views but definitely not walkable to town. There is a bus just across from the hotel and a shuttle.
3 nachten verbleven in september 2023
Reactie van Paolo op 30 sep 2023
Dear Anne,Thank you for taking the time to provide your feedback regarding your stay at Villa Sonia. We're delighted to hear that you enjoyed the magnificent mountain views from our hotel.We appreciate your input regarding the location and accessibility to town. While we are not within walking distance to the town center, we do offer convenient transportation options, including a bus stop just across from the hotel and a shuttle service, to ensure our guests can easily access the town and its attractions.Your comments are valuable to us, and we hope that you had an overall enjoyable experience during your stay. If you have any further suggestions or if there's anything else we can do to enhance your next visit, please feel free to let us know.Warm regards,PaoloVilla Sonia Management Team

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What an amazing view we had of Mt. Etna. Our room was wonderful. It was a hike getting up the mountain, but well worth it. Breakfast was wonderful.
2 nachten verbleven in september 2023
Reactie van Paolo op 30 sep 2023
Dear Thomas,We truly appreciate your wonderful feedback about your recent stay at Villa Sonia. It's fantastic to hear that you were captivated by the breathtaking view of Mount Etna from your room. We're delighted that you found your accommodations comfortable and enjoyable.We understand that the uphill journey to our location can be a bit of a hike, but we're thrilled to know that you found it well worth the effort. Additionally, we're pleased that you had a delightful breakfast experience during your stay.Thank you for choosing Villa Sonia, and we hope to have the pleasure of hosting you again in the future. If there are any specific preferences or requests you have for your next visit, please don't hesitate to share them with us.Warm regards,PaoloVilla Sonia Management Team

10/10 – Uitstekend

Zhaosu

2 nachten verbleven in september 2023
Reactie van Giuseppe Intelisano General Manager op 13 okt 2023
Dear Zhaosu,We sincerely appreciate your outstanding review and your generous rating of 10 out of 10 for your recent stay at Hotel Villa Sonia. Your positive feedback is truly valued, and we are delighted to know that your experience with us exceeded your expectations.Our team at Hotel Villa Sonia is committed to providing our guests with exceptional service and a memorable stay, and it's gratifying to hear that we succeeded in making your visit enjoyable.Your kind words serve as a motivation for us to maintain our high standards and continue to offer a superior guest experience. We look forward to welcoming you back in the future and providing you with another exceptional stay.Once again, thank you for choosing Hotel Villa Sonia for your accommodation, and for taking the time to share your feedback. If you have any further comments or suggestions, please do not hesitate to reach out to us. Your satisfaction is of utmost importance to us.Warm regards,General Manager, Hotel Villa Sonia

10/10 – Uitstekend

Larry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed the peaceful mountain atmosphere and the relative tranquility of the surrounding area.
2 nachten verbleven in september 2023
Reactie van Paolo op 22 sep 2023
Dear Larry,Thank you for taking the time to share your thoughts on your recent visit to our establishment. We are delighted to hear that you enjoyed the peaceful mountain atmosphere and the relative tranquility of the surrounding area during your stay.Creating a serene and tranquil environment for our guests is one of our top priorities, and we are pleased to know that your experience reflected this commitment. Our picturesque location nestled in the mountains offers a unique opportunity for our guests to unwind and connect with nature while enjoying a peaceful retreat.We truly value your feedback and hope to have the pleasure of welcoming you back to our establishment in the near future. Please do not hesitate to reach out if there is anything else we can assist you with in planning your next visit.Warm regards,

6/10 – Redelijk

Christiane

2 nachten verbleven in september 2023
Reactie van Paolo op 22 sep 2023
Dear Christiane,Thank you for providing a rating of 6 out of 10. We appreciate your feedback, and we are always striving to improve our services. If you have any specific suggestions or concerns that contributed to this rating, please feel free to share them with us. Your input helps us make the necessary improvements to enhance your future experiences with us. We look forward to the opportunity to exceed your expectations on your next visit.Warm regards,

10/10 – Uitstekend

Jeannine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Paolo op 22 sep 2023
Thank you very much for your outstanding rating of 10 out of 10! We are thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our utmost priority, and your feedback motivates us to continue delivering exceptional service.Dear Jeannine,We look forward to the pleasure of serving you again in the future, and please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable. Your support and kind words are greatly appreciated.Warm regards,

8/10 – Goed

Marie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Castelmola is on a steep hilltop so driving there is tricky due to very curvy roads. It is quite far from Taormina. The hotel provides limited shuttle service down to Taormina. Otherwise you can take a public bus that runs hourly. The little town of Castelmola is quite cute. The hotel is on the old side but they provide breakfast and the views of the mountains and Etna are excellent. Not the place to be if you are expecting the beach or Taormina.
2 nachten verbleven in september 2023
Reactie van Paolo op 22 sep 2023
Dear Marie,We sincerely appreciate your detailed feedback regarding your recent visit to Castelmola and your stay at our hotel. Your insights provide valuable information for potential travelers, and we would like to address your points more formally.Castelmola, perched on a steep hilltop, undoubtedly offers breathtaking panoramic views of the mountains and Mount Etna. However, the challenging and winding roads leading to the town can indeed be a concern for some visitors. We acknowledge that the distance from Taormina may not be suitable for those seeking immediate beach access or the vibrant atmosphere of Taormina's town center.Our hotel is committed to providing convenient transportation options for our guests. We offer a limited shuttle service to Taormina to ease the commute for those who wish to explore the town without navigating the complex road network. Furthermore, the availability of hourly public bus services offers an alternative means of reaching Taormina.We are pleased to hear that you found the town of Castelmola charming, and our hotel's breakfast service and scenic views met your expectations. While our property may have a more traditional character, we believe the natural beauty of the surroundings, including the stunning mountain and Mount Etna vistas, contributes to a unique and memorable experience.Your feedback is invaluable to us, as it assists prospective travelers in making well-informed decisions about their visit to Castelmola and their choice of accommodation. We thank you for taking the time to share your impressions, and we remain dedicated to continually improving our services and ensuring guest satisfaction.Should you decide to revisit Castelmola or if you have any further inquiries or needs, please do not hesitate to reach out. We look forward to the possibility of serving you again in the future.Warm regards,

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I hidden Gem
Reactie van Giuseppe Intelisano General Manager op 18 aug 2023
Dear Customer,Thank you for your kind words! We're thrilled to know that you consider Hotel Villa Sonia a hidden gem. We take great pride in offering a unique and memorable experience to our guests.Our team works diligently to provide exceptional service, and we're delighted that our efforts have resonated with you. Your appreciation is a testament to our commitment to creating a special and enjoyable atmosphere.We're grateful for your feedback and look forward to the opportunity of hosting you again in the future. Whether it's for another relaxing stay, taking in the breathtaking views, or exploring the local surroundings, we'll be here to ensure your experience remains truly special.Warm regards,The Hotel Villa Sonia Team

2/10 – Ontzettend slecht

Victoria

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The previous reviews and high ratings for this hotel are extremely misleading. This hotel is old and dirty -- our room was filled with ants and smelt like cigarettes. We checked in at 1am and literally checked out at 8am -- 4 days earlier than expected. Not to mention the staff at the front desk was rude and inconsiderate upon check out. It is also very far from the town of Taoromina and inconvenient to get back and forth. I would not recommend this hotel at all.
4 nachten verbleven in juli 2023
Reactie van Giuseppe Intelisano General Manager op 3 aug 2023
We are very sorry to read that you did not enjoy your stay in our hotel. We regret that during checkout you did not mention any problems you experienced in the room, we would certainly have checked and provided assistance. Despite having requested to leave early, incurring the payment of the entire stay, as per the terms and conditions of your booking, our staff has tried to accommodate you by guaranteeing you a significant discount on the total amount due. We thank you for taking the time to write your review.

10/10 – Uitstekend

Derya

1 nacht verbleven in juli 2023
Reactie van Paolo op 2 aug 2023
Thank you for your 10 out of 10 review of Hotel Villa Sonia. We are sincerely grateful for your positive feedback and the time you took to share your experience with us.At Hotel Villa Sonia, we continuously strive to deliver exceptional service and an unforgettable stay for all our guests. Your satisfaction and endorsement are a testament to our dedication to providing a welcoming and comfortable environment for our valued patrons.Your kind words inspire us to maintain the highest standards of hospitality, ensuring that every aspect of your stay exceeds expectations. We are delighted to have met your needs and preferences during your visit, and we appreciate your recognition of our efforts.Our team is committed to creating memorable experiences, and your positive review reaffirms that we are moving in the right direction. Your feedback serves as motivation for us to consistently improve and enhance our services to deliver excellence to each guest.Once again, we extend our sincere appreciation for choosing Hotel Villa Sonia and for sharing your glowing review. If there is anything else we can assist you with or if you plan to return in the future, please do not hesitate to contact us. We look forward to welcoming you back and providing you with another exceptional stay.

10/10 – Uitstekend

Helle Claudi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charming place
What a charming place perfectly located in a small mountain village with a view to Etna.
3 nachten verbleven in juli 2023
Reactie van Paolo op 25 jul 2023
Dear Esteemed Guest,We are thrilled to receive your charming review of Hotel Villa Sonia! Your kind words about our idyllic location in the heart of a small mountain village with breathtaking views of Mount Etna are truly heartwarming.At Hotel Villa Sonia, we believe that the beauty of the surroundings enhances the overall experience of our guests, and we are delighted to know that you enjoyed the picturesque scenery during your stay.Our team takes immense pride in providing an unforgettable stay to all our guests, and your positive feedback further validates our efforts in maintaining a high standard of service.Once again, thank you for choosing Hotel Villa Sonia as your preferred accommodation, and we eagerly await the pleasure of welcoming you back for another delightful experience.Warm regards,PaoloHotel Villa Sonia

10/10 – Uitstekend

Carina

Reisde met familie
2 nachten verbleven in juli 2023
Reactie van Giuseppe Intelisano General Manager op 9 jul 2023
Dear Carina,Thank you very much for taking the time to leave such a wonderful review! We greatly appreciate the perfect rating you have given us.Your feedback serves as a tremendous motivation for our team to continue delivering outstanding experiences to all our valued customers. We are grateful for your trust and confidence in our Hotel.Once again, thank you for your fantastic review. We look forward to serving you again in the future and exceeding your expectations once more.Warm regards,

10/10 – Uitstekend

Jérémy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bella Villa Sonia
Beautiful weather and location. We were there for our Honeymoon and Maria, Paolo, David, Mario and everyone at the Hotel made our Honeymoon even more memorable. One of our best travel and location ever. All of the staff there really makes sure you are hang the best experience possible! They are all so nice and caring. One of a kind hotel and people. Go there!
9 nachten verbleven in juni 2023
Reactie van Paolo op 1 sep 2023
Dear Jeremy,We deeply appreciate your generous feedback regarding your recent stay at our hotel during your honeymoon. We are delighted to hear that you found the weather and location beautiful, and that your experience was made even more memorable by our dedicated staff.Our team takes great pride in ensuring that every guest has an exceptional and unforgettable experience. We are genuinely touched by your compliments, as it motivates us to continue providing the highest level of service and care to all our valued guests.Your recommendation means a lot to us, and we are honored that you consider us a one-of-a-kind hotel. We look forward to the opportunity to welcome you back in the future, whether it's for an anniversary or another special occasion. Until then, we extend our warmest wishes for a lifetime filled with love and happiness, just as you experienced during your honeymoon with us. Thank you for choosing our establishment, and we eagerly await the chance to serve you again whenever you decide to return.Warmest regards,

10/10 – Uitstekend

Janet

In a stunning location with far reaching views. Has a lovely ‘homely’ feel and staff couldn’t have been more helpful. The breakfast was fine but perhaps a little ‘samey’ and it’s a pity it didn’t serve lunch snacks ( ie sandwiches/salads etc) at the pool bar, but there are plenty of places just a 5-10 minute walk up the hill into Castelmona. Would thoroughly recommend.
3 nachten verbleven in juni 2023
Reactie van Giuseppe Intelisano General Manager op 3 jul 2023
Dear reviewer,Thank you for sharing your experience at our facility. We are happy to hear that you appreciated the breathtaking location and cozy feel of our hotel. Our staff is always committed to courteous and helpful service, and we are glad that they met your expectations.We take note of your comment regarding the breakfast. We are sorry if you found the breakfast a bit repetitive. We will take your feedback into consideration to improve the variety of options offered.We also understand your desire to have a snack offering for lunch at the pool bar. We do not currently serve light lunches such as sandwiches or salads, but we are glad to know that there are many other options nearby, just a 5-10 minute walk away in the charming village of Castelmona.We are grateful for your recommendation and sincerely hope to welcome you back to our hotel in the future. If there is anything else we can assist you with, please do not hesitate to contact us.Kind regards,The Management of the Hotel

8/10 – Goed

Nabil

Positief: Netheid, personeel en service
C
3 nachten verbleven in juni 2023
Reactie van Giuseppe Intelisano General Manager op 29 jun 2023
Dear valued guest,Thank you very much for taking the time to share your excellent review of Hotel Villa Sonia on Expedia. We truly appreciate your kind words and the high rating you have bestowed upon us.It gives us great pleasure to hear that your experience with us was outstanding. Providing exceptional service and ensuring our guests' satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations. Your commendation of our efforts is a testament to the dedication and hard work of our entire team.We take pride in creating a welcoming and comfortable atmosphere for our guests, and we are thrilled to learn that you found the ambiance of Hotel Villa Sonia to be pleasant. Our staff members are committed to going above and beyond to ensure that every aspect of your stay is enjoyable, and they will be delighted to receive your praise.Furthermore, we appreciate your positive feedback regarding the amenities and services we offer. We continuously strive to provide our guests with a range of convenient facilities and personalized services to enhance their overall experience. Your satisfaction serves as an encouragement for us to maintain our high standards and continue delivering exceptional hospitality.Once again, we express our sincere gratitude for your exceptional review. It was our pleasure to have you as our guest, and we hope to welcome you back to Hotel Villa Sonia in the near future. If there is anything more we can do to make your next stay even more memorable, please do not hesitate to reach out to us.Warm regards,Hotel Villa Sonia Management

10/10 – Uitstekend

caroline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van Giuseppe Intelisano General Manager op 18 jun 2023
Dear reviewer,We would like to thank you sincerely for sharing your positive experience at the Hotel Villa Sonia. We are extremely pleased to hear that our hotel met your expectations and helped make your stay a memorable one.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic view, top-notch desk staff
3 nachten verbleven in juni 2023
Reactie van Giuseppe Intelisano General Manager op 15 jun 2023
Dear guest,We would like to thank you for sharing your experience at our Hotel Villa Sonia. We are pleased to learn that you appreciated the fantastic views offered by our property, as well as the exceptional professionalism of our front desk staff.At our hotel, we constantly strive to provide our guests with superior service, and we are happy to know that we have met your high standards. Our front desk staff is dedicated to providing courteous and efficient service, offering assistance and responding to guest requests in a timely and effective manner.The panoramic view that our hotel offers is one of our hotel's strengths, and we are pleased that you appreciated it. We understand the importance of providing a visually engaging and memorable experience for our guests.We appreciate the time you took to share your review and are grateful for your kind comments about our hotel. We hope to have the opportunity to welcome you again in the future and exceed your expectations in every aspect of your stay.Sincerely yours,The management of the Hotel Villa Sonia

10/10 – Uitstekend

Kevin

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful views from this hotel, quiet place at night. Would definitely stay again.
Reactie van Giuseppe Intelisano General Manager op 12 jun 2023
Dear valued guest,Thank you for taking the time to share your feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed the beautiful views that our property offers and that you found it to be a quiet place at night. It is always our goal to provide a serene and peaceful environment for our guests to unwind and relax.Your kind words regarding your experience are truly appreciated, and we are thrilled to know that you would choose to stay with us again. We take great pride in ensuring that each guest has a memorable and enjoyable stay, and your positive review reinforces our commitment to delivering exceptional service.Once again, thank you for your review, and we look forward to welcoming you back to our hotel in the future for another delightful stay.Best regards,

10/10 – Uitstekend

Alan, Lower Woodside

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed two nights during a week-long tour of Sicily. The hotel was an excellent location from which to explore Taormina, Siracusa, and Mt Etna. The view was lovely.
2 nachten verbleven in mei 2023
Reactie van Giuseppe Intelisano General Manager op 5 jun 2023
Dear guest,We would like to thank you for your review regarding your stay at our hotel during your week-long tour of Sicily. We are pleased to learn that the hotel's location was excellent for exploring Taormina, Syracuse, and Mount Etna. We know that choosing a strategic location is critical to fully enjoy the local beauty, and we are pleased to know that we were able to meet your expectations.We are also pleased to know that you enjoyed the view from our facility. We always try to offer our guests a pleasant and unique viewing experience. The natural beauty that surrounds our hotel, including the majesty of Mount Etna and the beautiful city of Taormina, is undoubtedly a strength that we try to make the most of.We hope that your two-night stay was comfortable and that you enjoyed the services and amenities offered by our facility. The satisfaction of our guests is our top priority and we are constantly working to ensure quality hospitality.Thank you again for choosing our hotel as a base for your tour of Sicily and for sharing your positive experience. We hope to welcome you again in the future for another unforgettable visit to this beautiful part of Italy.Sincerely yours,

10/10 – Uitstekend

rhonda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms and hotel were beautiful!!
2 nachten verbleven in mei 2023
Reactie van Paolo op 21 mei 2023
Dear valued guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words regarding the beauty of our rooms and hotel. We strive to create an atmosphere of elegance and comfort for our guests, and it is truly rewarding to know that we have succeeded in providing you with a memorable experience.At our hotel, we place a strong emphasis on the aesthetics and design of our accommodations to ensure a visually pleasing and relaxing environment. We believe that a visually appealing setting can greatly enhance the overall experience of our guests, and we are delighted to hear that you found our rooms and hotel beautiful.Your positive comments serve as a tremendous motivation for our dedicated team who work tirelessly to maintain the highest standards of service and quality. We take pride in delivering exceptional experiences to our guests, and your recognition of our efforts means a great deal to us.Once again, thank you for your kind words. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back to our hotel in the future.Warm regards,

10/10 – Uitstekend

Patrik

1 nacht verbleven in mei 2023
Reactie van Giuseppe Intelisano General Manager op 8 mei 2023
Dear valued guest,We are thrilled to receive your 10/10 review! It brings us immense joy to know that we have exceeded your expectations and provided you with an exceptional experience during your stay at our hotel.We take great pride in delivering the highest standard of hospitality, and we are grateful for your positive feedback. Your satisfaction is our top priority, and we are delighted that you enjoyed the amenities and services we offer.If you have any further comments or feedback, please do not hesitate to let us know. We are committed to continuously improving our services to ensure that your future stays with us are even more enjoyable.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future.Best regards,

10/10 – Uitstekend

Gustave

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was great and helpful in making your stay memorable,they catered to all your needs,La Caverna menu is truly Sicilian,my stay was fabulous.
7 nachten verbleven in april 2023
Reactie van Giuseppe Intelisano General Manager op 3 mei 2023
Dear GustaveIt's wonderful to hear that you had a fabulous stay and enjoyed the Sicilian menu at La Caverna. It's also great to know that the staff went above and beyond to cater to your needs and make your stay memorable. Thank you for sharing your positive experience, and we hope to welcome you back soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing stay with terrible beds
Lovely hotel, great staff, everything was 10/10 but unfortunately the beds and pillows were rock hard and extremely uncomfortable for both of us travelling so our sleep was quite terrible during our stay. Luckily everything else was wonderful!
2 nachten verbleven in april 2023
Reactie van Giuseppe Intelisano General Manager op 1 mei 2023
Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind words about our lovely hotel and great staff, and we are delighted to hear that you found everything else to be 10/10.We are sorry to hear, however, that the beds and pillows did not meet your expectations and that your sleep was impacted as a result. We understand how important a good night's rest is when travelling, and we apologize for any inconvenience this may have caused.Please know that we take all feedback seriously and will use your comments to improve our services in the future. We hope that despite this issue, you will choose to stay with us again in the future, and we look forward to welcoming you back soon.Warm regards,

10/10 – Uitstekend

Catharina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kommer tillbaka!
Trevligt hotell högt uppe på ett berg Värt omvägen med den långa slingrande vägen Svalkande pool med fantastisk utsikt mot Etna God service från ägarinnan som gav bra anvisningar till besöksmål utöver det vanliga
3 nachten verbleven in april 2023
Reactie van Giuseppe Intelisano General Manager op 30 apr 2023
Kära CatherineTack för din positiva recension av vårt hotell! Det gläder oss att höra att du gillade det panoramiska läget på kullen och att utsikten över Etna från poolen gjorde dig mållös. Vi är också glada att du fann vår service uppmärksam och att vi gav dig användbara anvisningar för att upptäcka omgivningarna. Vi hoppas kunna välkomna dig tillbaka i framtiden!

8/10 – Goed

Miguel

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Vue magnifique sur l Etna
2 nachten verbleven in april 2023
Reactie van Giuseppe Intelisano General Manager op 29 apr 2023
Cher Miguel,Nous avons été ravis de lire votre commentaire élogieux suite à votre séjour à l'Hôtel Villa Sonia. Nous sommes heureux que vous ayez apprécié votre séjour parmi nous et que notre équipe ait été à la hauteur de vos attentes.Nous sommes ravis de savoir que vous avez apprécié nos installations et notre emplacement privilégié. Nous nous efforçons de fournir à nos clients une expérience exceptionnelle, et vos commentaires positifs nous encouragent à continuer à faire de notre mieux.Nous espérons avoir le plaisir de vous accueillir à nouveau à l'Hôtel Villa Sonia pour votre prochain séjour en Sicile.Cordialement,

8/10 – Goed

antonio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel pulito personale gentile ottima colazione. Ottimo rapporto qualita prezzo. Panorama bellissimo
2 nachten verbleven in april 2023
Reactie van Giuseppe Intelisano General Manager op 29 apr 2023
Caro Antonio,Siamo stati lieti di leggere la sua recensione positiva riguardante il suo soggiorno presso l'Hotel Villa Sonia. Siamo felici che abbia apprezzato il suo soggiorno e che il nostro staff abbia soddisfatto le sue aspettative. Siamo lieti di sapere che ha apprezzato le nostre strutture e la posizione privilegiata dell'hotel. Cerchiamo sempre di fornire ai nostri ospiti un'esperienza eccezionale e i suoi commenti positivi ci incoraggiano a continuare a fare del nostro meglio. Speriamo di poterla accogliere nuovamente all'Hotel Villa Sonia per il suo prossimo soggiorno in Sicilia.Cordialmente,