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Beoordelingen van Radisson Blu Hotel Cardiff

4 out of 5
Radisson Blu Hotel Cardiff
Meridian Gate, Bute Terrace, Cardiff, Wales

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 395 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 279 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 165 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 104 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 59 van 1002 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Eddy

4 nachten verbleven in maart 2023

8/10 – Goed

Janine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a shock that parking is £25 every 24hrs but i loved the hotel service was great watch oit for hidden costs.
1 nacht verbleven in mei 2024

8/10 – Goed

Alan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No car park space but a very pleasant stay
1 nacht verbleven in mei 2024
Reactie van Lewis Lewis op 25 mei 2024
Thanks for your feedback.

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Lewis Lewis op 22 mei 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis Lewis Rooms Division Director Radisson Blu Hotel, Cardiff

10/10 – Uitstekend

Marc

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great stay in easy reach of everything
1 nacht verbleven in mei 2024
Reactie van Lewis Lewis op 22 mei 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis Lewis Rooms Division Director Radisson Blu Hotel, Cardiff

8/10 – Goed

Neil

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff- good size room - convenient location for me (a 2 minute walk to restaurants).
1 nacht verbleven in mei 2024
Reactie van Lewis Lewis op 22 mei 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis Lewis Rooms Division Director Radisson Blu Hotel, Cardiff

8/10 – Goed

Natasha

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. was easy to find and walkable from the station and main town center. I traveled for business and the room was clean, quiet and spacious. Breakfast was good
3 nachten verbleven in april 2024
Reactie van LL op 6 mei 2024
Thank you for taking the time to provide feedback on your recent stay at Radisson Blu Cardiff. Your feedback is invaluable to us as it helps us understand our guests' experiences and areas where we can improve.We greatly appreciate your input and want you to know that we take all comments seriously. Improving our services and ensuring the satisfaction of our guests is our top priority, and your feedback is an essential part of that process.If there are any specific areas you feel we could focus on or if you have any additional feedback you would like to share, please don't hesitate to reach out to us. We are committed to providing the best possible experience for our guests, and your input helps us achieve that goal.Once again, thank you for choosing Radisson Blu Cardiff, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Lewis LewisRooms Division DirectorRadisson Blu, Cardiff

4/10 – Matig

Jamshaid

Zakenreiziger
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Poor customer service
1 nacht verbleven in april 2024
Reactie van Lewis Lewis op 6 mei 2024
Thank you for bringing your concerns to our attention regarding the customer service you received during your recent stay at Radisson Blu Cardiff. We sincerely apologize for any shortcomings in our service and the inconvenience this may have caused you.Providing exceptional customer service is a top priority for us, and we regret that we fell short of meeting your expectations on this occasion. Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we can take corrective action to prevent similar issues from occurring in the future.We would like to assure you that we take all feedback seriously and that we are investigating the circumstances surrounding your experience to address any underlying issues with our team's performance. Our goal is to ensure that every guest feels valued and well-cared for throughout their stay with us.We understand the importance of responsive and attentive customer service, and we are committed to taking the necessary steps to enhance our service delivery and ensure that all our guests have a positive and memorable experience with us.Once again, we apologize for any inconvenience or frustration you experienced, and we appreciate your patience and understanding. If there is anything further we can do to assist you or if you would like to discuss your experience in more detail, please do not hesitate to contact us directly.Warm regards,Lewis LewisRooms Division DirectorRadisson Blu Cardiff

10/10 – Uitstekend

Angela

1 nacht verbleven in april 2024
Reactie van Lewis Lewis op 22 mei 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis Lewis Rooms Division Director Radisson Blu Hotel, Cardiff

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Greta location and hotel
2 nachten verbleven in april 2024
Reactie van Liz op 3 mei 2024
Dear Joe, Thank you very much for your feedback Kind regardsLiz -Radisson Blu Cardiff

10/10 – Uitstekend

Fiona

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely rooms, accommodating staff, excellent breakfast! Proximity to the waterfront trails and my daughters residence was excellent.
2 nachten verbleven in januari 2024
Reactie van Liz op 3 mei 2024
Dear Fiona, Thank you very much for your feedback, we are delighted you enjoyed your stay with us. Kind regardsLiz -Radisson Blu Cardiff

4/10 – Matig

Katie, Newton Abbot

Negatief: Netheid
1 nacht verbleven in januari 2024
Reactie van LL op 6 mei 2024
Thank you for taking the time to provide feedback on your recent stay at Radisson Blu Cardiff. Your feedback is invaluable to us as it helps us understand our guests' experiences and areas where we can improve.We greatly appreciate your input and want you to know that we take all comments seriously. Improving our services and ensuring the satisfaction of our guests is our top priority, and your feedback is an essential part of that process.If there are any specific areas you feel we could focus on or if you have any additional feedback you would like to share, please don't hesitate to reach out to us. We are committed to providing the best possible experience for our guests, and your input helps us achieve that goal.Once again, thank you for choosing Radisson Blu Cardiff, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Lewis LewisRooms Division DirectorRadisson Blu, Cardiff

4/10 – Matig

Sian

1 nacht verbleven in maart 2024
Reactie van LL op 6 mei 2024
Thank you for taking the time to provide feedback on your recent stay at Radisson Blu Cardiff. Your feedback is invaluable to us as it helps us understand our guests' experiences and areas where we can improve.We greatly appreciate your input and want you to know that we take all comments seriously. Improving our services and ensuring the satisfaction of our guests is our top priority, and your feedback is an essential part of that process.If there are any specific areas you feel we could focus on or if you have any additional feedback you would like to share, please don't hesitate to reach out to us. We are committed to providing the best possible experience for our guests, and your input helps us achieve that goal.Once again, thank you for choosing Radisson Blu Cardiff, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Lewis LewisRooms Division DirectorRadisson Blu, Cardiff

10/10 – Uitstekend

Betty

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great dining options within walking distance.
1 nacht verbleven in maart 2024
Reactie van Liz op 3 mei 2024
Dear Betty, Thank you very much for your feedback, we are delighted that you enjoyed your stay with us. Kind regardsLiz -Radisson Blu Cardiff

10/10 – Uitstekend

Dave

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy walk to principality stadium
1 nacht verbleven in maart 2024
Reactie van Liz op 27 mrt 2024
Many thanks for your review, we look forward to welcoming you back to the hotel soon. Kind regardsRadisson Blu Cardiff

10/10 – Uitstekend

Emma

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Liz op 27 mrt 2024
Many thanks for your review, we look forward to welcoming you back to the hotel soon. Kind regardsRadisson Blu Cardiff

10/10 – Uitstekend

Liam

Zakenreiziger
Positief: Netheid, personeel en service
Had to park across the road but otherwise a nice stay
1 nacht verbleven in januari 2024
Reactie van Liz op 27 mrt 2024
Many thanks for your review, we look forward to welcoming you back to the hotel soon. Kind regardsRadisson Blu Cardiff

10/10 – Uitstekend

Kristina, Markham

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walkable location close to Cardiff Castle, bars and shopping.
2 nachten verbleven in februari 2024
Reactie van Liz op 27 mrt 2024
Many thanks for your review, we look forward to welcoming you back to the hotel soon. Kind regardsRadisson Blu Cardiff

6/10 – Redelijk

Lisa

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Basic at best
Room seemed very dated compared to pictures. Didn’t seem like a near £200 room at all, very basic. Unable to adjust room temp which made it dry and hot
1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, CardiffPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.We would be very happy if you would consider giving us a second chance in the future. Sincerely, Radisson Blu Hotel, Cardiff

10/10 – Uitstekend

Arthur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Steven

1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

sheraz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great two night stay here at the Radisson Blu Cardiff. Great location, lovely hotel, clean spacious and great facilities. Lewis looked after us really well, as did the rest of team. Manager Lewis arranged our early check in as well as our executive room. Lucas and the reception team, bar staff and Damon in the restaurant were very attentive too. Lovely spacious room, great corner room, great view. Can’t wait to come back!!! Thanks
2 nachten verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Celia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location near station and the shops. Walkable to the rugby stadium. Big bedroom with bath and overhead shower.
3 nachten verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

liam

1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

8/10 – Goed

Benjamin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the stay was easy to get to the shops, bars and restaurants
1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

4/10 – Matig

Sam

1 nacht verbleven in februari 2024
Reactie van Liz op 27 mrt 2024
Thank you for your review Radisson Blu Cardiff

10/10 – Uitstekend

alanya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

6/10 – Redelijk

Sophie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Didn’t get what I paid for
I booked a over night stay for valentines and when we checked into our room they give us two single beds when I picked a king size bed, so I went down to reception to explain what’s happened and they said did you put it in the comments that you wanted a king size bed and I said no as their was two options which was two single beds or one king size bed and I chose the king size bed, they explained to me then that they had no king size beds available and that they could put the two single beds together which I done myself, they then said someone would come later on to put the beds together which was no point as I wanted the bed which I paid for anyways someone then turned up to our room at 9pm asking if we wanted the beds together and k time them I’ve done it myself now and they said was their anything else we needed more and I told them no, the fact is I paid for a king size bed room to find out when checking it in was two single beds,not very good I should of got what I paid for
1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, CardiffPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.We would be very happy if you would consider giving us a second chance in the future. Sincerely, Radisson Blu Hotel, Cardiff

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Nia

1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

8/10 – Goed

Lauren

1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Below Average
I didn’t enjoy my stay. My room was quite stuffy and bathroom way too hot. Complex parking arrangement where guests are pressured to pay £25 for 24hrs with no guarantee of a space upon revisiting the hotel.
1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, CardiffPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.We would be very happy if you would consider giving us a second chance in the future. Sincerely, Radisson Blu Hotel, Cardiff

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a lovely stay
1 nacht verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

8/10 – Goed

Michael

2 nachten verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Kevan

3 nachten verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

8/10 – Goed

elwyn

2 nachten verbleven in februari 2024
Reactie van Liz op 27 mrt 2024
Many thanks for your review, we look forward to welcoming you back to the hotel soon. Kind regardsRadisson Blu Cardiff

10/10 – Uitstekend

Paul

2 nachten verbleven in februari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Cian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel with great access to the train station and the city.
1 nacht verbleven in januari 2024
Reactie van JP op 5 feb 2024
Dear Cian Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent location of the hotel. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Jon-Paul ReedRadisson Blu Hotel, Cardiff

6/10 – Redelijk

Lewis

1 nacht verbleven in februari 2024
Reactie van Liz op 27 mrt 2024
Thank you for your review Radisson Blu Cardiff

2/10 – Ontzettend slecht

Roger

1 nacht verbleven in januari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Alison

1 nacht verbleven in januari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Alison

1 nacht verbleven in januari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

James

2 nachten verbleven in januari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I would stay again and only minor issues
Lovely staff and clean, modern hotel, room was fine but old carpet with stains let it down. Good breakfast but big shared containers of sauces and jams e.g. brown sauce in a full pint size glass, how many times has that been topped up or refreshed?
1 nacht verbleven in januari 2024
Reactie van Lewis Lewis op 27 feb 2024
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Lewis LewisRadisson Blu Hotel, Cardiff

6/10 – Redelijk

Michael

Zakenreiziger
Positief: Personeel en service
Average
Average city centre hotel rooms a bit dated and parking very expensive
5 nachten verbleven in januari 2024
Reactie van JP op 23 jan 2024
Dear Michael Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be discussed with the heads of departments to seek a prompt improvement. Our Car Park is ran by a 3rd party and I will pass your comments to the company for review.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Jon-PaulRadisson Blu Hotel, Cardiff

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place to stay but guests opposite our room was disturbing with early hours antics and we think there was some security check ins which was good but felt a bit uneasy - not the staffs fault = lovely place to stay
2 nachten verbleven in januari 2024
Reactie van JP op 23 jan 2024
Dear Robert Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, CardiffWe are delighted to read from your review that you enjoyed your recent stay with us. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be discussed with the front desk team to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back.Sincerely, Jon-PaulRadisson Blu Hotel, Cardiff