4 buitenzwembaden, zwembadcabana's (toeslag) en parasols bij het zwembad

Beoordelingen van Hyatt Ziva Cap Cana - All Inclusive

5 out of 5
Hyatt Ziva Cap Cana - All Inclusive
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 754 van 926 beoordelingen" "
Gastenscore: 8 - Goed. 110 van 926 beoordelingen" "
Gastenscore: 6 - Redelijk. 29 van 926 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 926 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 926 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geselle Arcilla

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is 5 star . From the hotel , service , food !!!!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Kurt

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beach and pools awesome !
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Guillermo Paez

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Rafeek Roushdy, Marlboro

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice resort. Friendly staff. Excellent service.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Doreen

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is everything! With kids, ABSOLUTE PERFECTION! entertainment for kids is 10/10! Variety of food options, gluten free vegan! I was impressed!! Kids waterpark and splash clean, plenty of chairs by the shade and towels. Place is absolutely beautiful, service by the pool is 10/10!!! We could not be more glad we chose this place!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We selected Hyatt Ziva Cap Cana after reading great reviews and wow am I glad we did! What an unbelievable trip! From the most friendly and accommodating team, to the most beautiful landscape and rooms. every detail was perfect. We really enjoyed all the food but loved the Noodle & Thread restaurant! The pool was lovely and the beach was clean and relaxing. Great all around experience! We can't wait to return!
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Shakola

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have been waiting to go to Hyatt Ziva for almost a year now, and finally it came through. We went as a family and everything went as expected. The food was great, even though I mostly ate at the buffet. The staff was great, helpful in every way. We did the club access so there were different benefits that came with that. Top shelf drinks, club lounge and separate pool etc. The water in the pools were pretty warm and also the beach. There was a bit of seaweed but nothing over the top. Our room was decent, our fridge was always stocked. Entertainment during the day for kids were fun and at night just the same. Overall we had a great time, and would definitely return but probably upgrade to a 1bdrm or better.
4 nachten verbleven in mei 2024
Reactie van Social Media op 14 mei 2024
Dear Shakola,Thank you for sharing your experience with us! We're thrilled to hear that your long-awaited trip to Hyatt Ziva Cap Cana lived up to your expectations. It's fantastic to know that you enjoyed the great food, helpful staff, and the benefits that came with club access. We're pleased that you found the pools and beach enjoyable, and that your room was comfortable with a well-stocked fridge. It's wonderful to hear that the entertainment for both kids and adults added to your experience. We appreciate your feedback and look forward to welcoming you back for another great stay!Merilina Portes

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had the best time at our friends' wedding here and never wanted to leave! From start to finish, our trip was flawless and easy. We'll definitely be back!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

mohammad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent local people
6 nachten verbleven in mei 2024
Reactie van Social Media op 14 mei 2024
Dear Mohammad,We're thrilled to hear that you had a positive experience with the local people during your stay! Their warmth and hospitality can truly enhance a trip. We hope to welcome you back to experience more of their hospitality in the future!Merilina Portes

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is simply perfect. Nothing to call out as everything was above expectations.
3 nachten verbleven in mei 2024
Reactie van Social Media op 14 mei 2024
Dear Michael,Thank you for your glowing review! We're thrilled to hear that you found our hotel to be simply perfect and that everything exceeded your expectations. Your satisfaction is our top priority, and we're delighted that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back for another perfect stay in the future!Merilina Portes

10/10 – Uitstekend

Nathan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walma was the most helpful bellhop ever! And the food was excellent too
4 nachten verbleven in mei 2024
Reactie van Social Media op 14 mei 2024
Dear Nathan,Thank you for sharing your experience with us! We're thrilled to hear that Walma provided excellent service as your bellhop during your stay. We'll be sure to pass along your compliments to him. Additionally, we're delighted that you enjoyed our delicious food. Your feedback is greatly appreciated, and we hope to welcome you back for another excellent stay in the future!Merilina Portes

10/10 – Uitstekend

Kelliann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Here is your sign to BOOK THIS HOTEL, trust me! The staff is by far the BEST staff I have ever encountered at any all inclusive we have traveled too. Every single staff member went out of their way to say hello and make you feel special! The food was delicious and plentiful, truly something for everyone. The room was spacious and spotless, the resort felt homey and comfortable. The beach was gorgeous with plenty of chairs and umbrellas. The waterpark was fun for all ages! Request JUAN as your butler, he is exceptional. He took care of my families every need and was so kind and gracious. He made our daughter’s 5th birthday one she will never forget. Visit FREDDY at the pool area, you’ll never go thirsty he was exceptional and BOOK THE FAMILY photos with FELIX, you’ll thank me later! All in all it was the best trip we have taken, so much so that we booked a trip there next year before we even left the resort. BOOK THE RESORT
5 nachten verbleven in mei 2024
Reactie van Social Media op 14 mei 2024
Dear Kelliann,Thank you for sharing such a glowing recommendation! We're thrilled to hear that you had an amazing experience at our resort and that our staff exceeded your expectations. It's wonderful to know that every team member went out of their way to make you feel special and that you enjoyed the delicious and plentiful food, spacious and spotless rooms, and the comfortable and homey atmosphere of the resort. We're delighted that Juan, Freddy, and Felix provided exceptional service and made your daughter's 5th birthday unforgettable. We're honored that you've already booked another trip with us for next year! We can't wait to welcome you back for another fantastic stay.Merilina Portes

8/10 – Goed

Toni M

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property and experience was amazing. The only reason for not giving it 5 stars was that we did not get the room category we wanted. We understand that these things occasionally happen but we were not dealt with honestly and communication about a room change took a full day during which we were unable to settle. Otherwise this place is a 10-star resort!
6 nachten verbleven in april 2024
Reactie van Social Media op 7 mei 2024
Dear Toni,Thank you for your kind words about our property and experience. We're thrilled to know that you had a fantastic time overall. However, we apologize for any disappointment regarding the room category issue and the communication delay. We hope to welcome you back for a flawless 5-star stay.Merilina PortesSocial Media Coordinator

10/10 – Uitstekend

Marcella

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, delicious food, child and family friendly. I would definitely recommend it!
4 nachten verbleven in april 2024
Reactie van Social Media op 7 mei 2024
Dear Marcella,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our beautiful property, delicious food, and family-friendly atmosphere. We truly appreciate your recommendation and look forward to welcoming you back for another wonderful stay!Merilina PortesSocial Media Coordinator

10/10 – Uitstekend

Milagros

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel !!
7 nachten verbleven in april 2024
Reactie van Social Media op 7 mei 2024
Dear Milagros,Thank you for taking the time to share your 5-star experience with us! We're thrilled to know that you had such an enjoyable time during your stay. Your satisfaction is our top priority, and we're grateful for your kind words. We can't wait to welcome you back for another fantastic stay.Merilina PortesSocial Media Coordinator

10/10 – Uitstekend

Susana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best service
3 nachten verbleven in februari 2024
Reactie van Social Media op 7 mei 2024
Dear Susana,We're over the moon to receive your glowing review! It's wonderful to hear that you had an amazing time at our hotel. Providing exceptional service and experiences for our guests is what we strive for, and we're thrilled that we hit the mark during your visit. We can't wait to have you back for another fantastic stay!Merilina PortesSocial Media Coordinator

8/10 – Goed

Nancy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, with great amenities and lovely staff. The food was mediocre.
5 nachten verbleven in april 2024
Reactie van Social Media op 7 mei 2024
Dear Nandy,We're delighted to hear that you had a pleasant stay at our hotel and that you found our amenities and staff to be great! We're sorry to hear that the food didn't quite hit the mark for you. We hope to have the opportunity to serve you again and provide a more enjoyable dining experience.Merilina PortesSocial Media Coordinator

10/10 – Uitstekend

Philip

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really great for families. Food is what you’d expect but overall can’t complain about variety and quality for the scale they’re making it. They were really accommodating of some allergies in our party. As a family with small kids we mostly ate at the Mercado (buffet) since other restaurants are first come first serve and always had a long wait. We paid for the club access which is worth it because the drinks at Cocoonz are a thousand times better than non-club.
4 nachten verbleven in april 2024
Reactie van Merilina Portes op 24 apr 2024
Dear Philip,Thank you for taking the time to share your experience with us. We're delighted to hear that our resort was a great fit for your family and that you were satisfied with the food variety and quality, especially considering your party's dietary needs.We strive to make every guest's experience enjoyable and comfortable, and your insights help us continue to improve our services. We look forward to welcoming you and your family back soon for another pleasant stay.Warm regards.

10/10 – Uitstekend

Albert

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have to say this hitel definitely raised the bar for the Dominican Republic. I was blown away by the willingness from staff to help. They were trained well and it shows. Well done Hyatt!
6 nachten verbleven in april 2024
Reactie van Merilina Portes op 24 apr 2024
Dear Albert,Thank you so much for your kind words and for acknowledging the efforts of our staff at Hyatt Ziva Cap Cana. We are delighted to hear that we have raised the bar for your experiences in the Dominican Republic and that our team's training and willingness to help left a strong impression on you.We look forward to welcoming you back soon for another outstanding visit.Warm regards.

10/10 – Uitstekend

Trevor

We absolutely loved this hotel. The property and decor is incredibly nice. Rooms are well appointed and spacious. Pool facilities are great. Staff was excellent, drinks were strong, and restaurants had great food! Highly, highly recommend!
5 nachten verbleven in april 2024
Reactie van Merilina Portes op 24 apr 2024
Dear Trevor,Thank you for your glowing review and for highly recommending our hotel! We are thrilled to hear that you absolutely loved your stay. It’s wonderful to know that our staff's service, facilities, drinks, and the quality of food in our restaurants met your expectations.We look forward to the opportunity to welcome you back soon for another excellent experience.Warm regards.

8/10 – Goed

Israel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the food and the beach
2 nachten verbleven in april 2024
Reactie van Merilina Portes op 24 apr 2024
Hello, Israel!Thank you for your feedback! We're delighted to hear that you loved the food and the beach during your stay with us. We strive to provide an exceptional experience, and it's wonderful to know that these aspects of your visit stood out. We look forward to welcoming you back soon for more delightful cuisine and relaxing beach days.Warm regards.

8/10 – Goed

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Merilina Portes op 24 apr 2024
Dear Patrick,We appreciate your 4-star rating and thank you for choosing our hotel. It's great to know that you had a very good time with us.We look forward to your return and hope to turn that 4-star into a 5-star review!Kind regards.

10/10 – Uitstekend

Anny

2 nachten verbleven in april 2024
Reactie van Social Media op 7 mei 2024
Dear Anny,Thank you for taking the time to share your 5-star experience with us! Your satisfaction is our top priority, and we're grateful for your kind rate. We can't wait to welcome you back for another fantastic stay.Merilina PortesSocial Media Coordinator

10/10 – Uitstekend

matthew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
loved everything! could use more beach activities like meals and events.
5 nachten verbleven in april 2024
Reactie van Merilina Portes op 13 apr 2024
Dear Matthew,Thank you so much for your positive feedback and for choosing our resort for your vacation! We are thrilled to hear that you loved everything about your stay at Hyatt Cap Cana.We appreciate your suggestion regarding the addition of more beach activities, such as meals and events. We hope to welcome you back soon for even more memorable experiences.

10/10 – Uitstekend

Won Young

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Merilina Portes op 24 apr 2024
Hello, Won Young,Thank you for your stunning 5-star rate and for choosing our hotel. We hope to welcome you back soon for another memorable stay!Warm regards.

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Merilina Portes op 24 apr 2024
Hello, Jonathan,Thank you for the fantastic 5-star review! We're thrilled to learn that you enjoyed your stay with us. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to welcoming you back to our hotel soon for another excellent experience.Warm regards

10/10 – Uitstekend

Carla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a blast during the weekend. Everything was on point. Activities, friendly staff, easy check in and out. Delicious food and lots of options
2 nachten verbleven in april 2024
Reactie van Social Media op 8 apr 2024
Dear Carla, Thank you so much for sharing your experience with us! We're thrilled to hear that you had a blast during your weekend stay. It's fantastic to know that everything, from the activities to our friendly staff and the check-in and check-out process, met your expectations. We're delighted that you enjoyed our delicious food and the variety of options available.We can't wait to welcome you back for another amazing stay in the future!Best regards,Victoria BalbuenaSocial Media Manager

10/10 – Uitstekend

Ryan Kimberly, Fishers

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was not much we didn’t like! This was a wonderful family friendly resort for all kids ages. We traveled with an 11 and 13 year old and they were always busy with fun activities. The food, the activities, the pool, the beach, the Waterpark were all wonderful. Be wary though do the straight down slide, it will hurt your back. That’s our only complaint! Everything else was top notch!!
7 nachten verbleven in maart 2024
Reactie van Social Media op 8 apr 2024
Dear Ryan, Thank you for your wonderful review! We're thrilled your family had a fantastic time at our resort. We're glad the kids enjoyed the activities, and we appreciate your feedback about the slide. We can't wait to welcome you all back for another top-notch experience!Best regards,Victoria BalbuenaSocial Media Manager

10/10 – Uitstekend

Nestor

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing! Our kids loved it! Second time here. First was 3 yrs ago with wifey. Decided to bring the kids this time for them to experience too and they really loved the stay as much as we did. Amazing staff. Keep up the good work!
4 nachten verbleven in maart 2024
Reactie van Social Media op 8 apr 2024
Dear Nestor, Thank you so much for your glowing review! We're thrilled to hear that you and your family had an amazing time during your second visit to our resort. It's wonderful to know that your kids loved the experience just as much as you did during your first visit three years ago. We're delighted that our staff made your stay memorable, and we truly appreciate your kind words of encouragement.We look forward to welcoming you all back for many more memorable stays in the future!Warm regards,Victoria BalbuenaSocial Media Manager

10/10 – Uitstekend

Kristi

6 nachten verbleven in maart 2024
Reactie van Merilina Portes op 24 apr 2024
Dear Kristi,Thank you for awarding us a perfect 5-star rating! We are delighted that your stay with us was thoroughly enjoyable. It's wonderful to see our efforts resonating so well with our guests. We eagerly anticipate your next visit, hoping to delight you once again.Best regards.

10/10 – Uitstekend

Harith

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good for families with kids, excellent ambience, food and nice big beach.
4 nachten verbleven in maart 2024
Reactie van Social Media op 2 apr 2024
Dear Harith, Thank you for your glowing review! We're thrilled to hear that you and your family enjoyed our family-friendly atmosphere, delicious food, and spacious beach. We strive to create the perfect environment for families to relax and have a memorable experience. We hope to welcome you back again soon!Best regards, Victoria Balbuena Social Media Manager

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An amazing place to stay with family! Staff was amazing and the areas super fun with lots of activities to do.
4 nachten verbleven in maart 2024
Reactie van Social Media op 2 apr 2024
Dear Laura, Thank you for your wonderful review! We're thrilled to hear that you had an amazing stay with your family. Our staff works hard to ensure all guests have a memorable experience, and we're delighted to hear that you found them amazing. We're glad you enjoyed the variety of activities available and had fun exploring the area. We look forward to welcoming you back for more family adventures in the future!Best regards, Victoria Balbuena Social Media Manager

10/10 – Uitstekend

MAXIMO RAFAEL

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente resort.
4 nachten verbleven in maart 2024
Reactie van Social Media op 1 apr 2024
Estimado Maximo, ¡Gracias por tus amables palabras! Nos alegra mucho que hayas disfrutado de tu estadía en nuestro resort. Estamos comprometidos a ofrecer experiencias excepcionales a nuestros huéspedes y nos complace saber que cumplimos con tus expectativas. Esperamos tener el placer de recibirte nuevamente en el futuro para brindarte otra experiencia memorable. ¡Gracias por elegir nuestro resort!Saludos, Victoria Balbuena Social Media Manager

10/10 – Uitstekend

Jae, Bristow

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, safe and a beautiful beach.
4 nachten verbleven in maart 2024
Reactie van Social Media op 1 apr 2024
Dear Jae, We're thrilled to hear that you found our resort very clean, safe, and with a beautiful beach! Providing a clean and safe environment is paramount to us, and we're delighted that you enjoyed your experience. Our team works hard to maintain these standards, and we're grateful for your recognition. We hope to welcome you back soon for another wonderful beach getaway!Best, Victoria Balbuena Social Media Manager

10/10 – Uitstekend

Lyliana

3 nachten verbleven in maart 2024
Reactie van Merilina Portes op 24 apr 2024
Dear Lyliana,Thank you for the fantastic 5-star rating! We're thrilled to know that you enjoyed your stay with us. We look forward to welcoming you back to our hotel soon for another excellent experience.Warm regards.

8/10 – Goed

Shaun

4 nachten verbleven in maart 2024
Reactie van Merilina Portes op 24 apr 2024
Hello, Shaun.Thank you for your generous 4-star rating. We are glad to learn that you enjoyed your stay with us. Looking forward to your next visit!Warm regards.

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, amazing beach and pool. Food is good but wasn’t great
4 nachten verbleven in maart 2024
Reactie van Social Media op 25 mrt 2024
Dear Daniel, Thank you for your valuable feedback! We're delighted to hear that you enjoyed our hotel, beach, and pool. We appreciate your honesty regarding the food, and we will certainly take your comments into consideration as we continually strive to improve and enhance our dining experience for all guests. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Best regards, Victoria Balbuena Social Media Manager

10/10 – Uitstekend

Kelly

7 nachten verbleven in maart 2024
Reactie van Social Media op 8 apr 2024
Dear Kelly, Thank you for your rating! We're thrilled to see you had a great experience at our resort. We look forward to welcoming you back soon!Best regards,Victoria BalbuenaSocial Media Manager

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me encantó el trato que nos dieron sobre todo el chico de la barra en la piscina Juan Carlos y él sr Maximo súper amables No recibimos ningún beneficio que me ofreció Expedia
1 nacht verbleven in maart 2024
Reactie van Social Media op 18 mrt 2024
Estimado David, ¡Nos alegra mucho que hayas disfrutado de tu estadía con nosotros! Nos enorgullece contar con un equipo tan dedicado como Juan Carlos y el Sr. Maximo, quienes siempre se esfuerzan por brindar un servicio excepcional. Lamentamos que no hayas recibido los beneficios prometidos por Expedia y te animamos a comunicarte con ellos para resolver cualquier problema. ¡Esperamos darte la bienvenida de nuevo pronto! Saludos, Victoria Balbuena Social Media Manager

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing! My husband and I are very picky about food and drinks and it was top notch here. All fresh fruit juice and top shelf liquor and really great food with lots of healthy options. The service was also amazing and the beach is absolutely gorgeous! We will be back!!
5 nachten verbleven in maart 2024
Reactie van Social Media op 18 mrt 2024
Dear Jennifer, We're thrilled to hear that you and your husband enjoyed everything during your stay! Providing top-notch food, drinks, and service is our priority, and we're glad it met your expectations. We look forward to welcoming you back soon to enjoy the beautiful beach once again! Best regards, Victoria Balbuena Social Media Manager

8/10 – Goed

Edin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and service are great. Very easy to find everything.
4 nachten verbleven in maart 2024
Reactie van Social Media op 12 mrt 2024
Dear Edin, We are so happy to read you had a great time due to the amazing staff and service and having great access to all the facilities. We cannot wait for us to host you again. Best regards, Victoria BalbuenaSocial Media Manager

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe for kids. Everyone had a blast.
7 nachten verbleven in februari 2024
Reactie van Social Media op 7 mrt 2024
Dear Mark, Thank you for your wonderful feedback! We're thrilled to hear that everyone had a blast and that our event was safe for kids. Creating a fun and secure environment for families is always our top priority. We can't wait to welcome you all back for more memorable experiences in the future. Best regards, Victoria Balbuena Social Media Manager

10/10 – Uitstekend

ERNESTO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
2 nachten verbleven in maart 2024
Reactie van Social Media op 7 mrt 2024
Dear Ernesto, We're delighted to hear that you had a very good experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support!Best regards, Victoria Balbuena Social Media Manager

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in februari 2024
Reactie van Social Media op 4 mrt 2024
Dear Kimberly, Thanks for the 5-star rating! We're delighted you had a positive experience. Looking forward to serving you again! Best regards, Victoria BalbuenaSocial Media ManagerHyatt Zilara & Ziva Cap Cana

10/10 – Uitstekend

David

Reactie van Social Media op 21 mrt 2024
Dear David, We're glad to see that you took the time to provide feedback. If there's anything we can do to earn a higher rating next time, please let us know. We're committed to continually improving and providing excellent service.Best regards, Victoria Balbuena Social Media Manager

10/10 – Uitstekend

David

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place.
4 nachten verbleven in februari 2024
Reactie van Social Media op 4 mrt 2024
Dear David, Appreciate the fantastic comment. We aim to deliver excellent experiences, and we're glad we hit the mark for you. See you again soon! Best regards, Victoria BalbuenaSocial Media ManagerHyatt Zilara & Ziva Cap Cana

10/10 – Uitstekend

adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
something fun for everyone. staff was very friendly and accommodating
3 nachten verbleven in februari 2024
Reactie van Merilina Portes op 21 feb 2024
Dear Adam,We're thrilled to hear that you found something fun for everyone during your stay with us! It's wonderful to know that our staff's friendliness and accommodating nature contributed to making your experience enjoyable. We pride ourselves on offering a wide range of activities and services to ensure all our guests have a memorable stay.Thank you for choosing to spend your time with us. We look forward to welcoming you back for more fun and friendly experiences in the future.Warm regards,

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024
Reactie van Social Media op 4 mrt 2024
Dear Diana, Thank you for the great rating! We're thrilled to know you enjoyed your experience with us. Hope to see you again soon! Best regards, Victoria BalbuenaSocial Media ManagerHyatt Zilara & Ziva Cap Cana

10/10 – Uitstekend

Jamie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great family all Inclusive, celiac friendly too!
7 nachten verbleven in januari 2024
Reactie van Social Media op 4 mrt 2024
Dear Jamie, Thanks for the stellar rating! We're thrilled to have earned your approval. Can't wait to welcome you back! Best regards, Victoria BalbuenaSocial Media ManagerHyatt Zilara & Ziva Cap Cana

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful resort with exceptional staff
4 nachten verbleven in februari 2024
Reactie van Social Media op 4 mrt 2024
Dear Jamie, Thank you! We're delighted you enjoyed your stay and our exceptional staff. Can't wait to welcome you back soon! Best regards, Victoria BalbuenaSocial Media ManagerHyatt Zilara & Ziva Cap Cana